Good variety of sofas and armchairs all available to sit and try out Good range of colours and fabrics though salesman did not know full range of options but was able to find out
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Went in for coffee - came out with 2 new settees to replace 2 x 20 year old ones Found the experience friendly and professional Very good selection of quality furniture Staff extremely helpful... Ver más
La empresa ha respondido
Great customer service, spent a lot of time helping me with choice of chair +footstool I purchased. Plenty choice in store. Delivery men were excellent, very nice 2 guys.
La empresa ha respondido
Order: 281996 We had a mix up with the L shaped suite and motorised component being different from our order from Aberdeen store. Steve in the furniture division dealt with us and helped us make... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles
- Tienda de muebles para dormitorio
- Tienda de pisos
- Tienda de artículos para el hogar
- Tienda de mobiliario para salones
- Colchonería
Escrito por la empresa
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
Información de contacto
4,6
Excelente
4 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Impressive service from knowledgeable staff.
Great service from friendly and knowledgeable staff, plus Suzanne, Chloe and Dave stayed after closing time to finalise a complex set of purchases. Very impressed.
19 de julio de 2026
Opinión espontánea
Respuesta de Sterling Home
Hi Ian,
Thank you for your fantastic feedback.
We're delighted to hear that you received such great service from our team. It's especially wonderful to hear that Suzanne, Chloe, and Dave went the extra mile by staying behind after closing time to help finalise your purchases. Their dedication and commitment to providing exceptional customer service are truly appreciated.
Thank you for choosing Sterling Home Edinburgh. We’ll be sure to pass your kind comments on to the team.
Kind Regards
The Sterling Home Team
At 1st service was very good
At 1st service was very good
Salesperson was very helpful
Date for delivery was working in with my plans of decorating and arrival of new carpet
But now my delivery date is going to be later
So im a bit disappointed
5 de julio de 2026
Respuesta de Sterling Home
Hi Shelagh,
Thank you for your feedback.
We're pleased to hear that you were happy with the service you received initially and that our salesperson was helpful in arranging a delivery date that suited your decorating plans.
We're sorry to learn that your delivery has since been delayed and understand how disappointing this is, especially when you had planned everything around the original date. We appreciate your patience and apologise for any inconvenience caused.
Kind Regards
The Sterling Home Team
Happy Days
The staff could not be more helpful! Made everything very easy and pleasant.
Will definitely be back!
5 de julio de 2026
Respuesta de Sterling Home
Hi Kevin,
Thank you for your wonderful feedback!
We’re thrilled to hear that our team made your experience so easy and pleasant. Your kind words mean a lot to us, and we’ll be sure to share them with the staff. We look forward to welcoming you back again soon! 😊
Kind Regards
The Sterling Home Team
Excellent service and support
Steven McKelvie at Sterling organised the quotation and the sale for us for our floors/Carpeting fully 3 months in advance in line with our timeline. He then continued to keep us updated for the next 3 months before delivering installation on the requested date. Great job, great help, very professional and very likeable too.
2 de abril de 2026
Opinión espontánea
Respuesta de Sterling Home
Hi Marc,
Thank you for your wonderful feedback.
We're delighted to hear that Steven provided such excellent service throughout your flooring and carpeting project. Keeping customers informed every step of the way is so important, and it's great to know that Steven's professionalism, communication, and attention to your timeline made the experience a positive one.
We'll be sure to pass on your kind comments to him. Thank you for choosing Sterling Home Tillicoultry, and we hope you enjoy your new flooring for many years to come.
Kind Regards
The Sterling Home Team
Lauren is a great salesperson
Lauren was a great salesperson and very helpful. She was happy to listen to our requirements and help us find exactly what we were after.
4 de julio de 2026
Respuesta de Sterling Home
Hi Ian,
Thank you for your kind feedback.
We're delighted to hear that Lauren was so helpful and took the time to listen to your requirements. Providing knowledgeable and attentive service is very important to us, and it's wonderful to know she helped you find exactly what you were looking for. We'll be sure to pass your comments on to Lauren.
We hope you enjoy your purchase and look forward to welcoming you back again soon.
Kind Regards
The Sterling Home Team
Staff let you relax and look
Staff let you relax and look. When i was ready they were super helpful
5 de julio de 2026
Respuesta de Sterling Home
Hi Carole,
Thank you for your lovely feedback.
We're delighted to hear you felt comfortable browsing at your own pace and that our team was there to help when you were ready.
We appreciate your kind words and look forward to welcoming you back again soon. 😊
Thank you for choosing Sterling Home.
Kind Regards
The Sterling Home Team
Brilliant experience
Steve looked after us during our visit, he was very knowledgeable and helpful in answering all our questions.
19 de julio de 2026
Opinión espontánea
Respuesta de Sterling Home
Hi Andra,
Thank you for your lovely feedback.
We're delighted to hear that Steve looked after you so well during your visit. We'll be sure to pass on your kind comments to him – I'm sure he'll be delighted to know his knowledge and helpful service made such a positive impression. We hope to welcome you back again soon.
Thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
Excellent service
We received excellent service from Donna.
She was very patient, knowledgeable and efficient.
She made us feel confident about making our purchases and confident in the company.
4 de julio de 2026
Respuesta de Sterling Home
Hi Johnny,
Thank you for your wonderful feedback.
We're delighted to hear that Donna provided such excellent service. Her patience, knowledge, and efficiency are a real credit to our team, and it's fantastic to know she made you feel confident in both your purchases and our company. We'll be sure to pass on your kind comments to her.
Thank you for choosing Sterling Home Tillicoultry, and we hope you enjoy your new purchases.
Kind Regards
The Sterling Home Team
Excellent
The service, care and professionalism shown by the Flooring Department at Sterling was exceptional, from start to finish.
Steven was our initial point of contact and was very professional and considerate and was a breath of fresh air. Brian, Mark and Dylan were all very helpful and professional. Darren the fitter was also very professional, careful and communicated very well.
17 de julio de 2026
Opinión espontánea
Respuesta de Sterling Home
Hi Ross,
Thank you for taking the time to share your wonderful feedback.
We are delighted to hear that you received such great service from our Flooring Department. It's fantastic to know that Steven made such a positive first impression and that Brian, Mark, Dylan, and Darren all contributed to making your experience a smooth and professional one from start to finish.
Your kind words will be shared with the team, who will be thrilled to receive your recognition. Thank you for choosing Sterling Home Tillicoultry, and we hope to welcome you again in the future.
Kind Regards
The Sterling Home Team
We found what we were looking for and…
We found what we were looking for and more think I need a loyalty card
3 de julio de 2026
Respuesta de Sterling Home
Hi Ashley,
Thank you for your fantastic feedback!
We're delighted to hear you found what you were looking for – and even a little more. 😊 We really appreciate your support and look forward to welcoming you back again soon. Maybe a loyalty card is something we should think about! Thanks again for shopping with us.
Kind Regards
The Sterling Home Team
very knowledgable staff member
very knowledgable staff member, made the visit pleasant and enjoyable
1 de julio de 2026
Respuesta de Sterling Home
Hi Denise,
Thank you for your lovely feedback.
We're delighted to hear that Nikki made your visit both pleasant and enjoyable. Providing excellent service and expert advice is something we pride ourselves on, and it's wonderful to know this was reflected in your experience.
We appreciate your support and look forward to welcoming you back to Sterling Home again soon.
Kind Regards
The Sterling Home Team
We went to buy a mattress
We went to buy a mattress. The young guy who served us was so great. Really knowledgeable and great at guiding us, listening to our needs and helping us decide.
28 de junio de 2026
Respuesta de Sterling Home
Hi Susi,
Thank you for taking the time to share your feedback.
We're delighted to hear that you had such a positive experience when choosing your mattress. It's wonderful to know that Jonas was knowledgeable, listened to your needs, and helped guide you to the right decision without any pressure.
We'll be sure to pass your kind comments on to him and the store management team. We hope you enjoy your new mattress and thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
Easy to deal with nothing to much trouble
my fault i ordered the wrong colour but with no fuss they are pleased to exchange the item i am very pleased with my dealing with Sterling homes
1 de julio de 2026
Respuesta de Sterling Home
Hi Margaret,
Thank you for your feedback.
We're delighted to hear that your exchange was handled smoothly and without any fuss. We understand that mistakes can happen, and we're pleased our team was able to help resolve things quickly for you.
Thank you for choosing Sterling Home. We truly appreciate your kind comments and look forward to serving you again in the future.
Kind Regards
The Sterling Home Team
Good service and beautiful sofa , only downside was later delivery than expected .
Sterling were very good and sent out samples to my home . It was straightforward to order online and I had a discount code .
I’m taking a star off because delivery was later than explained and with no real reason or apology .
The sofa is beautiful, very comfortable and we are really happy with it .
2 de junio de 2026
Respuesta de Sterling Home
Hi Happy Customer,
Thank you for taking the time to share your feedback.
We're delighted to hear how pleased you are with your new sofa and that you found the ordering process straightforward. It's great to know that receiving fabric samples at home helped you make your decision and that you're happy with the comfort and quality of your furniture.
We are sorry, however, that your delivery took longer than expected . We appreciate this feedback, as we know how important good communication is throughout the customer journey.
Thank you again for your comments. We hope you enjoy your beautiful sofa for many years to come.
Kind Regards
The Sterling Home Team
The service I received from Stirlings Evian Rube…
The service I received from Evian Rube (ER) was outstanding on both occasions that I purchased goods from Sterling. Dates are 13 June 26 and 13 July 26.
The delivery of the first orders arrived today 14 July 26 and the chaos were first class
13 de junio de 2026
Opinión espontánea
Respuesta de Sterling Home
Hi Ray,
Thank you for your wonderful feedback.
We are delighted to hear that Evija provided outstanding service on both of your visits to Sterling Home. It's fantastic to know that your purchases were supported by such excellent customer care.
We're also pleased to hear that your delivery arrived as scheduled and that you are so happy with your goods. Your kind comments mean a great deal and will be shared with Evija, who I'm sure will be delighted to receive your recognition.
Thank you for choosing Sterling Home. We look forward to welcoming you back again soon.
Kind Regards
The Sterling Home Team
Excellent company
Excellent company
3rd sofa from them
Seamless experience from start to finish
Very happy
30 de junio de 2026
Respuesta de Sterling Home
Hi Amanda,
Thank you for your wonderful feedback.
We're delighted to hear that this is your third sofa from Sterling Home and that you've had a great experience from start to finish. Your continued loyalty means a great deal to us, and we're thrilled that you're so happy with your purchase.
We hope you enjoy your new sofa for many years to come and look forward to welcoming you back in the future.
Kind Regards
The Sterling Home Team
5 star experience
Jonas Law made our experience very easy and a pleasure from start to finish. He is very knowledgeable and has very good communication skills.
14 de julio de 2026
Opinión espontánea
Respuesta de Sterling Home
Hi Neil,
Thank you for your kind feedback.
We're delighted to hear that Jonas made your experience so easy and enjoyable from start to finish. Providing knowledgeable advice and clear communication is something we pride ourselves on, and it's wonderful to know Jonas delivered this for you.
We'll be sure to pass your comments on to Jonas and his manager.
Thank you for choosing Sterling Home Aberdeen and we hope to welcome you back again soon.
Kind Regards
The Sterling Home Team
Staff were knowledgeable & helpful
31 de mayo de 2026
Respuesta de Sterling Home
Hi Christine,
Thank you for your lovely feedback.
We're delighted to hear that our team was knowledgeable and helpful during your visit. Providing excellent customer service is always our goal, and it's wonderful to know your experience reflected that.
We appreciate your support and look forward to welcoming you back again soon.
Kind Regards
The Sterling Home Team
Fantastic selection of sofas and fabric…
Fantastic selection of sofas and fabric choices. Matt (Matthew) was very friendly and helpful.
13 de julio de 2026
Opinión espontánea
Respuesta de Sterling Home
Hi Caroline,
Thank you for your kind feedback.
We're delighted to hear that you enjoyed our fantastic selection of sofas and fabric choices, and that Matthew provided such friendly and helpful service during your visit.
We'll be sure to pass your compliments on to him. Thank you for taking the time to share your experience, and we look forward to welcoming you back to Sterling Home Aberdeen in the future.
Kind Regards
The Sterling Home Team
Two happy customers!
We have been very impressed with the service received from Sterling Home. The staff at the store in Edinburgh were friendly and did not try to do the 'hard sell' on us! Our new sofa was delivered on time by polite and helpful delivery men. The sofa itself is comfortable and of a high quality. Can recommend.
29 de junio de 2026
Respuesta de Sterling Home
Hi Ian
Thank you for your wonderful review and recommendation.
We are delighted to hear that you had such a positive experience with our Edinburgh store team and that you felt comfortable and supported throughout your purchase.
It's great to know that your sofa was delivered on time and that our delivery team were polite and helpful. We are especially pleased that you are happy with the comfort and quality of your new sofa.
We truly appreciate your kind feedback and thank you for choosing Sterling Home. We hope you enjoy your new sofa for many years to come.
Kind regards,
The Sterling Home Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.