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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I purchased the Vertx after a lot of research. On its first use after only 3 holes it stopped responding to the remote. Despite resets and phoning customer services it failed to work and I was left w... Ver más

Valorada con 4 estrellas sobre 5

Stewart Service Team have repaired my Q Follow handset which has been temperamental since first acquired, carrying / changing actions from those instructed. Video provided showing instructions on Tes... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I’ve had my Q remote for 4 years which has been perfect what a great product & finally decided to have it serviced by Stewart. What an exceptional customer service they offer from the initial custome... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Superb customer service given. Purchased a trolley from an online market place second hand and had issues with the folding mechanism. The guys at Stewart offered me help and advise to resolve the prob... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Concesionario de carros de golf
  2. Club de golf
  3. Campo de prácticas de golf
  4. Tienda de artículos de golf
  5. Tienda de deportes
  6. Tienda de vestimenta deportiva

Sobre Stewart Golf

Escrito por la empresa



Golf Trolleys Service Packages Our Story Contact Us

About Stewart Golf

When you choose to play with a Stewart Golf trolley, you're not just choosing another piece of equipment, you're choosing Great British manufacturing; over 20 years of market leading innovation; game-changing technology and a dedicated UK-based Customer Care centre.

Nestled in the idyllic Cotswolds in the South West of England, every Stewart Golf trolley is meticulously built by hand right here at our Great British headquarters, before being shipped to over 45 countries worldwide.

Changing How The World Plays Golf

In October 2003, Stewart Golf launched the X1 Remote. The world's first electric golf trolley developed specifically for remote control use.

Fast forward 20 years and this core concept - that golf should be played with zero ties to your equipment, so you can fully appreciate your surroundings and focus entirely on your game - still guides us. The introduction of Follow technology in 2014 set Stewart Golf apart from the crowd, fast becoming known in the golf industry as The Leader In Follow. This technology offers golfers everywhere a unique hands-free experience, allowing them to completely disconnect from their equipment, focus on their game and save energy for when it matters most.


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,0

Todas las opiniones

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91 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Accessories shipped immediately

Accessories shipped immediately, and installed onto new V10 cart within minutes of arrival

2 de octubre de 2025
Opinión espontánea
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Respuesta de Stewart Golf

Thanks for leaving a review, that's great to hear your accessories arrived quickly and were easy to install on your new V10.

Valorada con 5 estrellas sobre 5

I got a lot more than I was expecting :-)

More work carried out than I was expecting and I wasn't charged for this, either. Some parts were replaced FOC and it came back looking brand new...

Super fast turnaround to boot.

16 de octubre de 2025
Opinión espontánea
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Respuesta de Stewart Golf

Thanks for leaving a review, that's great to hear your trolley came back looking brand new and that even more work was carried out than you expected, free of charge.

Valorada con 5 estrellas sobre 5

Excellent service from Carlie at…

Excellent service from Carlie at Stewart Golf as always. They go above and beyond to provide a first class and speedy service .

15 de octubre de 2025
Opinión espontánea
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Respuesta de Stewart Golf

Many thanks for leaving a review, it's great to hear you received excellent service from Carlie once again. We’re delighted the team could go above and beyond for you, and we really appreciate the kind words.

Valorada con 5 estrellas sobre 5

Great Trolley

After a couple of hiccups, the trolley is amazing. The build quality just seems so much better than others and the Follow Mode is really cool.

20 de agosto de 2025
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Respuesta de Stewart Golf

Thanks for leaving a review, it's great to hear that after a couple of hiccups, your trolley is now performing brilliantly.

Valorada con 5 estrellas sobre 5

Having had my x9 for a number of years…

Having had my x9 for a number of years I arranged a premier service when one of the motors stopped working and dropped it off at the workshop. The next day I got a text to say that it was ready for collection. I got a full breakdown of the works and it is just like having a brand new trolley. Brilliant !
The staff I met were both polite and professional and I felt appreciated for both dropping it off and collecting it. Would recommend for all trolley owners

17 de septiembre de 2025
Opinión espontánea
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Respuesta de Stewart Golf

Many thanks for leaving a review, that's great to hear your X9 is back to feeling like a brand new trolley after its Premier Service.

It’s brilliant that everything was turned around so quickly and that the team took good care of you throughout. We really appreciate your kind words and the recommendation.

Valorada con 5 estrellas sobre 5

Y section for handle and bag stand

Parts shipped immediately , easily fitted by me within a couple of hours , trolley like knew . Need to avoid trolley falling over in future as the y stand takes serious pressure and is quite limited in strength near the bend section .

19 de agosto de 2025
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Respuesta de Stewart Golf

Thanks for leaving a review, that's great to hear the parts arrived quickly and were easy to fit, and that your trolley is back to feeling like new.

We appreciate the feedback about the Y-section. It’s designed to absorb impact in a controlled way to protect the main chassis, but we understand it can take a lot of pressure if the trolley falls. Your comments are really helpful and will be passed on to the team.

Valorada con 5 estrellas sobre 5

Problem with pairing, X9 Follow trolley.

Problem with handset not pairing with X9 Follow trolley was resolved successfully.

2 de octubre de 2025
Opinión espontánea
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Respuesta de Stewart Golf

Thanks for leaving a review, that's great to hear the pairing issue with your X9 Follow was resolved successfully.

Valorada con 5 estrellas sobre 5

Easy to order and very prompt delivery

Easy to order and very prompt delivery. Haven’t used it yet as it hasn’t rained whilst I’ve been playing. I’m sure it will get used soon.

18 de septiembre de 2025
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Respuesta de Stewart Golf

Thanks for leaving a review, that's great to hear the ordering process was easy and delivery was nice and quick.

Valorada con 5 estrellas sobre 5

Exemplary service

From the 1st communication to collecting my trolley the service has been exemplary. The staff are extremely polite and informative and unlike most companies are prepared to spend that little extra time talking about my trolley and their newer products though never at any time being pushy. Stewart trolleys may not be the cheapest but the service more than makes up for that and I would never consider another brand of trolley.

1 de octubre de 2025
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Respuesta de Stewart Golf

Many thanks for leaving a review, we’re thrilled to hear your experience with us has been exemplary from start to finish.

It’s great to know the team were polite, informative, and happy to spend the extra time with you without any pressure. We always want our customers to feel supported, not sold to, so your feedback really means a lot.

Valorada con 1 estrellas sobre 5

My terrible experience and my story with Stewart Golf!

I bought a golf cart following me X9 back in 2015, and I regret so incredibly.
My worst purchase and experience with a retailer in my life.

1.I got the trolley after waiting months over the time i was supposed to get it.
I had to pay 1000 £ up in front then i ordered it, and the trolley was sent and delivered 5 months after delivery date.

2.Then i finally received the package, I discovered that decoration head cover on the top of the cart is destroyed. A big crack in it !
After two weeks i got the parts, after mailing Stewart golf multiple times.

3. Every time (There have been many parts that have broken on this trolley, from time to time) Stewart Golf customer support is gonna send me some parts for the trolley they mess up big time. And uses excuses like this:
The consignment was not stopped by us, the courier took the decision to return the parcel to us.

4. When Stewart golf is sending some parts for your trolley (even warranty extra parts) to Norway, they send it so you have to pay vat for it. You will get a bill from custom department in Norway every time.

5. They use the parcel firm Postnord so keep all the parts for around two weeks before the package is been delivered at you door, after it arrives to the office of Post Nord Norway in your town. If you call up Post Nord they cant or wont explain why they keep doing this.

6. My trolley broke down after using it for one season ( around 10 golf round at golf courses in Norway) After like 5 different parts fell off it and got replaced.
So they products is not good at all, breaks easily apart then it is used.

7. I contacted Stewart Golf again around 10 times in less than a year, regarding the wagon and sent them pictures and video of what had happened to the wagon. There had been moisture in the electric control box and I was not believed by Stewart golf support when I explained that this happened when I used it on a rainy day. They meant I had used high pressure spills right on the box. After several mail sent and a lot back and forward with them, the case ended that I had to pay half the cost for the new electronics control unit for the carriage.

8. After 5 weeks, they sent the new control box to me. That didnt fit my trolley. it was parts for another golf trolley, also a different model. After I had sent the mail with the model number and the type of trolley I had. Then comes the best with the whole story. They cook together a story that he who had done this had been fired in Stewart golf and did not work there anymore. They should send me a new control box again.

9. Then I get an invoice from the customs office in Norway on the wrong shipment. tewart golf sayd that I had to pay that. They also demanded that I pay for shipping for the failed item and send it back as soon as possible.

10. After 3 new weeks, the parts so fit my golf cart is finally here. Everything in place and testing the wagon, it does not work properly as it should.

11. So now I have a golf cart that does not work to a cost of 25000 Norwegian kroner. With a company that thinks I will pay VAT and shipping costs for their incorrect shipping. They have answered that they will not help me with my trolley before I pay this and send my wagon to them in England. They also say that the warranty time has expired on my golf cart, and that I have to pay all the costs to get this sorted out. So now trust them and send my golf cart to England. Pay for shipping costs and vat expenses + for repair costs and new parts.

12. I still got most of the mails between us. But here is a copy from the last mail i received from Stewart golf support:
From: Robert Hardie
Sent: Tuesday, May 2, 2017 4:22 PM
Your trolley is out of warranty and you still have some electronics of ours: until these are returned we will not be able to help.
Also, you would be responsible for delivering the trolley to us for servicing and collecting it once we have completed the work.

Robert Hardie
Stewart Golf Support Team

So take my advice golfers, stay away from this company and for God's sake do not buy any products of them!

They treat their customers completely terrible and have bad products at high prices.
Is anyone able to afford what I can do or how to get my order on my X-9 Folow me golf cart, so send me an email. It's the folow me feature that does not work on it.

19 de septiembre de 2024
Opinión espontánea
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Respuesta de Stewart Golf

Thank you for leaving a review. We do want to clarify the situation for anyone reading, as all of the events you’ve described took place back in 2017, and this is the first time you’ve raised anything with us since then.

At the time, your trolley was already out of warranty, and the fault was caused by water ingress, which isn’t covered even within warranty and clearly stated. Replacement electronics were sent, but unfortunately the parts you received were incorrect were never returned to us, despite multiple requests. We’ve always been clear that we’re unable to proceed with any further support until those parts are returned.

If you still have the electronics and would now like to move forward with a repair, we are more than happy to help once the items are sent back. As with any product long out of warranty, this would be handled as a paid service.

We understand it’s frustrating when things don’t go as expected, but it’s important that the full context is clear. If you decide you’d like to continue the process, we’ll do everything we can to assist once those parts are returned.

Valorada con 5 estrellas sobre 5

Excellent Premier service

I've owned my Stewart VertX trolley for a bit more than 2 years now and in that time have played 200+ rounds. I booked the premier service with collection and delivery included. Stewart's team were very helpful and tended to the faults and returned the trolley in a near new condition. Would certainly recommend doing this and will be doing this in future again. Thank you

12 de septiembre de 2025
Opinión espontánea
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Respuesta de Stewart Golf

Many thanks for leaving a review, that's great to hear how well your VERTX has served you over 200+ rounds.

We’re delighted the Premier Service got everything refreshed and returned in near-new condition, and it’s fantastic to know you’d recommend it and plan to use it again in the future.

Valorada con 5 estrellas sobre 5

Fantastic golf trolley

Fantastic golf trolley. After 18 holes I am not tired any more and my back does not ache. As its says in the add it's like having your own caddie. Also my handicap has reduced slightly as not being as tied.
I also purchased some winter wheels, golf bag, thermal carry bag and an umbrella holder.

The umbrella holder in my opinion is next to useless with only a piece of elastic to fasten the umbrella plus when your under the umbrella when raining the flex in the trolley handle makes it rock from side to side then the elastic breaks off flys the umbrella!!!!!

One bit of advice I would like to pass on if your like me the odd shot goes in the long grass make sure the remote is in your pocket securely or with the trolley as my remote fell off my belt into the long grass/ bushes and it took longer to find the remote than find my ball.

10 de septiembre de 2025
Opinión espontánea
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Respuesta de Stewart Golf

Thanks for leaving a review, it's great to hear how much the trolley has helped your back, energy levels and even your handicap. It’s brilliant to know it’s made such a difference to your game, and we appreciate you choosing the additional accessories as well.

We’re sorry to hear the umbrella holder hasn’t worked well for you. It’s designed primarily as a resting point for the umbrella while you’re taking shots or stationary, rather than for walking under in the rain, which is why it uses an elastic retainer and works best with a rain cover for the bag. That said, we understand your frustration and your feedback is genuinely helpful, we’ll make sure it’s passed on to the design team.

Valorada con 5 estrellas sobre 5

Fantastic customer

Fantastic customer, contacted Stewart Golf regarding tyres fault, I was told trolley still in guarantee, was sent a replacement pair of wheels within days, no charge, super efficient company, well done Stewart Golf

20 de agosto de 2025
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Respuesta de Stewart Golf

Thanks for leaving a review, that's great to hear everything was handled quickly and efficiently for you. We’re pleased the replacement wheels arrived within a few days and that your guarantee covered everything

Valorada con 2 estrellas sobre 5

I had repairs carried out as a result…

I had repairs carried out as a result of an incident my fault . When the trolley was returned , after 4 holes I was pushing as the controller wasn’t directing the trolley and the follow option was all over the place . I returned it and hired a push trolley in it absence . When it was returned, the option has developed an intermittent fault and no satisfactory help to resolve the problem

20 de agosto de 2025
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Respuesta de Stewart Golf

Thank you for leaving, and we’re sorry to hear about the continued issues following the repair.

We understand how frustrating this must be, especially after already having the trolley returned and still not performing as expected. This certainly isn’t the experience we want any customer to have, and we’d like to look into this further to ensure the issue is properly resolved.

If you haven’t already, please contact our Customer Care team via the support form with your details and any additional information about the fault. They’ll be able to review the repair history and work with you to find a suitable solution.

Valorada con 1 estrellas sobre 5

De afstandbediening van mijn trolleys…

De afstandbediening van mijn trolleys is kapot. Ik wacht via de reparateur al maanden op vervanging, en dan gaat het over de software en de handset. Je kan wel beweren dat je de beste trolley bouwt. Maar je klantenservice dient ook te functioneren.

2 de junio de 2025
Opinión espontánea
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Respuesta de Stewart Golf

Thank you for leaving a review, and we’re sorry to hear this has happened. If your purchase was made through an international distributor, they will need to handle the repair of your handset. If you’re having trouble reaching them, please let us know which distributor you purchased from and we’ll do our best to assist.

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