The dishes look exactly as pictured, but the description says they’re dishwasher safe and the back of the plates say hand wash only. I was specifically looking for dishwasher safe plates so am dis... Ver más
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Consulta las opiniones de los clientes
They came quickly and were packaged expertly, nothing was broken and they were stacked in a neat way so the package wasn’t overly large. They are all perfect and beautiful I love them so much.
Love our Brasa Stoneware Set. They look nice, but not overly flashy nice, which was exactly what we were looking for. They were also great at replacing a bowl when we accidentally dropped it. Would... Ver más
I ordered these and they arrived super quick! I unfortunately had two bowls that were slightly damaged but again I reached out and that was rectified extremely quickly as well. The dishes are incredib... Ver más
Información sobre la empresa
- Tienda de artículos de porcelana
- también en la categoría
- Cristalería
- Tienda de suministros de cocina
Información de contacto
Estados Unidos
- stonelain.com
4,5
Excelente
463 opiniones
Invita a los clientes a opinar
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Ha contestado el 55% de las opiniones negativas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Quality and efficiency
Quality items, quick and efficient service. Received replacement items in a very timely manner.
29 de mayo de 2024
Love the stoneware
Love the stoneware. One dinner plate arrived chipped, waiting on a replacement which has been shipped.
28 de mayo de 2024
Good customer service
Stone+Lain responded promptly to my inquiry and settled an issue for me in a timely manner.
9 de mayo de 2024
Order never showed..
I love the product as I’ve ordered it twice before, however this shipment has not made its way to me yet. I’ve heard back from the company once and never again. I still don’t have my order.
Update: received the order, great product
20 de abril de 2024
Respuesta de Stone Lain
Hi Samantha,
thank you for contacting us and bringing this to our attention.
We apologize for the delay in shipping. According to the tracking number previously provided to your order, the packages have been delivered. If there are additional issues, please let us know.
Have a good day,
Stone + Lain Team
I can't say enough about customer…
I can't say enough about customer service! I broke a plate I was able to get a replacement. In my original order there was breakage and they sent me new pieces. I love the plates and bowls such good quality. The green is beautiful.
12 de abril de 2024
Brasa set
Beautiful product, fast shipping, nothing broken during shipment! Bowls are smaller than what I’m used to but still work for me. I don’t know about the longevity as these are new. Hopefully last longer than other reviews on here. Other than that, loving the look and feel! Just buy them, you won’t regret it.
1 de abril de 2024
Pleasant experience
Easy to find product and order. Check out was also easy. Following tracking and timely delivery was fantastic. Great experience with this company.
24 de marzo de 2024
Beautiful set!
23 de marzo de 2024
Shipped quickly and well packaged
Shipped quickly and well packaged. Dishes are perfect for my needs. Great color
22 de febrero de 2024
I broke one of my dinner plates
I broke one of my dinner plates. I contacted Stone Lain's Customer Service Department. They created an Invoice for me to order one new replacement dinner plate. The dinner plate arrived quickly and in great condition. Thank you for assisting me in keeping my 12 service set in proper order for guests! I am a huge fan of Stone Lain products and their customer service after the sale!
26 de febrero de 2024
We got our set quickly and so far we…
We got our set quickly and so far we love it!
18 de febrero de 2024
Love the green!
Received these dishes very well packed and they are really pretty / love the green. Sturdy and heavy , only had them out of the box for a few days so I haven’t really got to use them much to see how while they hold up will update review if needed.
16 de febrero de 2024
Several of the dishes we received were…
Several of the dishes we received were chipped.
16 de febrero de 2024
Respuesta de Stone Lain
Hi,
thank you for the feedback. We are sorry to hear that you have received chipped items.
We will be happy to send you replacement pieces. Please reach out to "support@stonelain.co".
Have a good day
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