Storage For Your Life Opiniones 

294
•
TrustScore: 3.5 sobre 5

3,7

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Tried to reserve via website, received email with quote for a higher price. Told that the website is incorrect despite website showing video of the unit. now see several offers on website that I was n... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Poor maintenance around the exterior storage units ( winter ) , snow not cleaned and removed at crucial points,not salted at the gates . 28 days monthly charges!!! Ridiculous,we paying one month... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

An amendment to my previous reviews of Storage For Your Life (SFYL), in Parksville, BC. The company has reached out to me and has responded in a very favourable way. I thank them for their efforts w... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Good secure facility. Staff have always been friendly. Our only concern is the cost as, although one should expect reasonable increases in the monthly rate, our rate for the same locker has increase... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Depósito
  2. Tienda de muebles

Información proporcionada por diversas fuentes externas

Storage for your life provides Convenient and Secure Self-Storage for Your Home or Business. We serve Kamloops, Comquitlam, Langley, Mission, Parksville, Surrey


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

294 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

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3,7

Todas las opiniones

(294)

0 opiniones en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

Robbed in the storage.

Robbed in the storage.
After the police was called and give me a file number, I was robbed again with one of the stuff member that is no longer there!

8 de febrero de 2019
Opinión espontánea
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Respuesta de Storage For Your Life

Hi Zoran, thanks for your review. We take feedbacks very seriously, and will be more than happy to look into the situation. When you have a moment, can you kindly give us a call at 1 877-217-8673 to discuss this details? Thanks!

Valorada con 5 estrellas sobre 5

Great service

Great service, smooth process throughout - no problems with initiating or cancelling services.

8 de febrero de 2019
Opinión espontánea
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Respuesta de Storage For Your Life

Hi Alvin, thanks for your review! =)

Valorada con 2 estrellas sobre 5

Check the fine print

One time they locked me out of my storage unit even though i wasn’t past a payment. They did say they’d recoup fifty dollars to me for the inconvenience but I never received the discount.

Also BEWARE OF PRICE INCREASES can increase rent two times a year and there is ZERO maximum amount. In two years my rent went up 60%. Not acceptable.

5 de febrero de 2019
Opinión espontánea
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Respuesta de Storage For Your Life

Hi Lisa, thanks for your review. You are a valued customer, and we will be more than happy to look into the situation. Thanks for your patience!

Valorada con 3 estrellas sobre 5

Dismayed by rising costs and reduced services

As has been mentioned by others, costs have risen while services have declined. Prior to reading some of the reviews here, I had not been aware that accessibility had declined for those needing to employ a moving van, but I had been adversely affected by the reduced office hours. Thankfully, though, the facility appears to be as secure and well maintained as ever.

4 de febrero de 2019
Opinión espontánea
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Respuesta de Storage For Your Life

Thanks Thomas, for your review! Your feedback is very important to us, and will be considered for all future improvements, but rest assure, your personal belongings are secure at our facility.

Valorada con 5 estrellas sobre 5

I feel secure storing my belongings at this location.

The office staff made the process of selecting the appropriate unit size and completing all the paperwork enjoyable! They have been most helpful on other occasions as well. The property is very clean. I feel secure storing my belongings in storage at this location.

4 de febrero de 2019
Opinión espontánea
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Respuesta de Storage For Your Life

Thanks S.K., for your review. We try our best to accommodate our customers and make their experience as seamless as possible.

Valorada con 5 estrellas sobre 5

Staff pleasant and helpful

Staff pleasant and helpful. Clear statement of my bill and got exactly what I paid for. No surprises and can recommend this facility to anyone.

4 de febrero de 2019
Opinión espontánea
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Respuesta de Storage For Your Life

Thanks Ronkor!

Valorada con 4 estrellas sobre 5

Could be cheaper

3 de febrero de 2019
Opinión espontánea
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Respuesta de Storage For Your Life

Thanks Roger, for your feedback. We will look into this to better accommodate all our customers.

Valorada con 2 estrellas sobre 5

To many price increases

To many price increases. Storage locker went up three times in one year. They no longer offer pay for 11 get the 12th month free and my parking space just went up in price by 10 bucks. Unfortunately because they own almost every storage site in Kamloops there isn't much choice to go elsewhere.

3 de febrero de 2019
Opinión espontánea
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Respuesta de Storage For Your Life

Hi GP, thanks for the review. We are continuously working to accommodate all our customers, so your feedback is very important to us.

Valorada con 5 estrellas sobre 5

Excellent service & location

Excellent service. Convenient location. Ease of payments via website.

3 de febrero de 2019
Opinión espontánea
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Respuesta de Storage For Your Life

Thanks FRL!

Valorada con 4 estrellas sobre 5

Great but...

Great but I would love it if there was a discount for long term users (I don't know if any storage place does though). The bills add up pretty quickly. Also annoying that I can't pay my bill through my online banking with the rest of my bills.
Thank you 😊

3 de febrero de 2019
Opinión espontánea
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Respuesta de Storage For Your Life

Hi Shari, thanks for your review. Your feedback is very important to us, and will be considered for all future improvements. In regards to billing, we can assist you and set up an automated credit card payment system. A representative at the facility can definitely set this up for payments moving forward.

Valorada con 4 estrellas sobre 5

Parking place is nice but I have not…

Parking place is nice but I have not seen any security person making any rounds at the yard or even the security no is not available at the gate in case of any one wants to contact them in case of any emergency. Few times the gate won’t close and I have no idea who to contact. The ground is broken at few places like big pot holes and the management is also raising the rent every year quite a lot which is very annoying because if you review the market rate for truck parking maximum is between $160 to $190 not like $286.00 per month which is quite hafty and secondly the management is not ready to give any discount or charge any less being a loyal customer and parking my truck for the last so many years. Even though they are charging in such a way that they are collecting 13 payments in a year compare to 12 payments so this way they are taking one extra payment as well yet they are raising the price every year which I believe is not fair but no one wants todo any thing about this I hope the management will do some thing about it rest every thing is fine.
Parking spot 148

3 de febrero de 2019
Opinión espontánea
Logotipo de Storage For Your Life

Respuesta de Storage For Your Life

Hi Jamshed, thanks for your review. We value having you as a loyal customer and would love to look further into the situation. When you have a moment, can you kindly give us a call at 1 877-217-8673, as we will require a few more details. Thanks!

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