STOREX Opiniones 

69
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Impressive facilities. Clean new with easy access. However the customer care by Rubal was excellent an exceptional young man who was willing to do his best throughout my moving process which I alw... Ver más

Valorada con 5 estrellas sobre 5

When I first called the chap explained that the unit was completely automated from an app. Opening the gate for entry to the site, opening the doors to get into the facility even to open your storage... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very fast service, reliable and efficient. Easy to manage around, staff on site if you need any help with anything.

Valorada con 2 estrellas sobre 5

Great storage unit but you negotiate a price as you need long term storage and they don’t tell you that price will increase by 23% at 6 months then a further 15% on that cost at 1 year. Total cost in... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Instalación de autoalmacenamiento
  2. Servicio de business-to-business
  3. Tienda de suministros para empaquetado
  4. Planta de almacenamiento
  5. Depósito

Escrito por la empresa

STOREX Self Storage is redefining what modern storage should feel like. We provide the best space solution on the market by combining architect-designed, purpose-built facilities with premium amenities and genuine value. This is not just about square footage. It is about creating a seamless, customer-first experience that works around real lives and real businesses. Our state-of-the-art digital storage hubs are designed for both domestic and commercial customers who need flexibility without compromise. Whether you are moving home, renovating, decluttering, expanding your online business or managing stock overflow, STOREX offers clean, secure and intelligently designed spaces that adapt to you. From small lockers to large business units, every space is built with convenience and efficiency in mind. Security sits at the heart of what we do. Our facilities feature advanced access control, smart entry technology, CCTV monitoring and extended access hours, giving customers confidence and control. At the same time, we focus on the details that elevate the experience. Wide corridors, bright lighting, spacious lifts, on-site parking and helpful packaging materials make every visit straightforward. For businesses, STOREX goes further. Flexible terms, scalable units, Fab Labs and professional environments mean you can grow without being tied into rigid long-term commitments. For homeowners, it means affordable storage with the reassurance of a premium setting. At STOREX, storage is no longer a last resort. It is a smart, flexible extension of your home or business. When you need extra space done properly, STOREX is the natural choice.


Información de contacto


4,3

Excelente

TrustScore: 4.5 sobre 5

69 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(69)

63 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Lift one month didn't work

Lift one month didn't work, had use stairs, but for Storex everything OK. Storex said that I can come at 8 a.m. , wait whole hour and at 9 a.m someone come and help with it. Here is not customer friendly company. Sorry, that no competitors in my area. if it would be I would be happy to leave Storex.

28 de mayo de 2026
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Respuesta de STOREX

Thank you for your feedback. We sincerely apologise that the lift was out of service during your visits, we understand how frustrating that must have been and we're sorry it impacted your experience.

The repair was dependent on external contractors and took longer than we would have liked.

We value all of our customers and would love the opportunity to make this right. Please feel free to contact us directly so we can discuss further at contact@storex.storage

Valorada con 5 estrellas sobre 5

Clean site.

Clean, new site. Good accessibility. Friendly and helpful staff. Not easy to make telephone contact though.

21 de mayo de 2026
Valorada con 5 estrellas sobre 5

Recent move to STOREX

I recently moved from another storage provider to Storex in Brentford. The main reason for the change was the service being offered at the other site. Storex was also more conveniently located. I have been very pleased with the Storex facility and the staff have been extremely helpful.

9 de junio de 2026
Valorada con 5 estrellas sobre 5

From the onset the staff was really…

From the onset the staff was really great in assisting me choose a unit based off of my needs and explained the process really well. They were really thorough in move-in day as well. Took their time in showing me how the facilities work and were friendly throughout.

30 de mayo de 2026
Valorada con 4 estrellas sobre 5

Effortless and easy to use, as well as very helpful staff

I found signing up was effortless, it was done all within the app. When onsite I found the help given by Gavin and Gemma to be priceless! both were very friendly, explained how to use the facility and were very prompt in addressing any questions I had.

The only reason i've given 4 not 5 stars, is not down to the staff, but because of the restrictions by storex itself – whom only allow access to my storage locker during staffed hours (because it's a small locker).

31 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid working in this toxic place

Avoid working in this toxic place. Amen 🙏🏼

20 de mayo de 2026
Opinión espontánea
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Respuesta de STOREX

Thank you for your feedback. We're sorry to hear you feel this way about your time with us. We invest significantly in our team's training and development, and wish you all the best in your future career.

Valorada con 5 estrellas sobre 5

Incredible service and facility

The service from start to finish from sign up, quotations, needs analysis, and on going daily care and hospitality whenever I visit the unit is first class. Bena has provided 100% care and attention and is a first rate site manager and human being applying care throughout the customer journey. She’s a huge credit to STOREX!

18 de mayo de 2026
Opinión espontánea
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Respuesta de STOREX

Wow, thank you so much for this wonderful review! We're absolutely delighted to hear that your experience with us has been first class from start to finish. Bena truly is a superstar and we're incredibly proud to have her as part of the STOREX family — we'll make sure she sees this! Reviews like yours mean the world to our team. We look forward to continuing to take great care of you! 🌟

Valorada con 5 estrellas sobre 5

Great service from first enquiry…

Great service from first enquiry through to booking. Gavin is very personable and has been extremely helpful throughout the whole process, making the experience seamless. The units are very new, modern and clean with ample parking outside and lifts. Looking forward to moving in now! Many thanks!

8 de mayo de 2026
Opinión espontánea
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Respuesta de STOREX

Thank you so much for this brilliant review! We're thrilled to hear that your experience from first enquiry through to booking has been seamless. Gavin is a fantastic member of the STOREX team and it's wonderful to hear he made such a great impression — we'll make sure he sees this! We're really excited to welcome you as a customer and hope your move-in goes smoothly. See you soon! 😊

Valorada con 5 estrellas sobre 5

The gold standard for storage

Storex is how all storage will be in the future and we will look back at laugh at how grim the other places used to be. I have nothing but good things to say about Storex in Sunbury; both the set up and design and Raj who was a total star at helping me (and the removal team) to "move in". I had looked at a few places before settling on here and so pleased I kept looking.

6 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Outstanding Storage Facility in…

Outstanding Storage Facility in Loughton – A Standout Choice

I’m currently a customer at STOREX Self Storage in Loughton, and I can honestly say the experience has been exceptional from the very beginning. I originally found them through Google while comparing several storage facilities, and out of all the places that contacted me, STOREX immediately stood out.

My enquiry was followed up by Gemma, the Manager, who was extremely friendly, patient, and genuinely helpful. She took the time to walk me through multiple options, answered every question clearly, and made the whole process feel effortless. At the time, I had been contacted by a number of other storage companies, but none offered the same level of professionalism, clarity, or customer care that Gemma provided. Even though STOREX was slightly further out for me, the difference in service made the decision easy.

The facility itself is modern, spotless, and incredibly secure, with 24/7 CCTV and a smart digital‑lock system that makes access simple and stress‑free. The app‑based entry is a game‑changer — no keys, no fuss, just smooth access every time. On‑site parking makes loading and unloading convenient, and the whole site feels well‑designed and thoughtfully maintained.

On the day of moving in, we realised the unit we had chosen wasn’t big enough and naturally panicked. Gemma made the situation completely stress‑free and immediately assisted us with arranging a second unit of a similar size nearby. In her absence, her colleague Gavin stepped in, and he was equally as friendly, reassuring, and helpful. They truly are a great team and a real pleasure to work with — nothing is ever too much trouble for either of them.

I would highly recommend this storage facility to anyone looking for a secure, modern, and customer‑focused place to store their belongings. STOREX Loughton genuinely sets the standard.

12 de marzo de 2026
Opinión espontánea

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