Amazing product although some of the lights went faulty after nearly a year of use every day but I contacted customer service and within a day of contacting them they are posting out a new mask. Fast... Ver más
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Consulta las opiniones de los clientes
Bought the STYLPRO LED Mask in May, but unfortunately, the lights stopped working by September. I emailed their customer care team to report the issue, and I was so impressed by their response. They... Ver más
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I had a good experience with these guys. I emailed them regarding getting a replacement bowl for my original brush cleaner as I lost mine. They asked me for a photo of the original set that I still... Ver más
La empresa ha respondido
Excellent service received. I contacted Lorraine at Stylpro as my battery had stopped working so I was unable to use my LED mask. After providing proof of purchase along with some photos - I received... Ver más
La empresa ha respondido
Información sobre la empresa
- Proveedor de productos de belleza
- también en la categoría
- Clínica dermatológica
- Industria cosmética
- Tienda de artículos de belleza
- Tienda de cosméticos
- Tienda de salud y belleza
Sobre STYLPRO by STYLIDEAS
Escrito por la empresa
Welcome to STYLPRO by STYLIDEAS
Owned by Lord Sugar and BBC Apprentice Winner Tom Pellereau, STYLIDEAS was founded with the goal of creating products to solve your beauty woes. Everything we create stems from real people’s issues and is always crafted with love.
STYLIDEAS brands include:
STYLPRO Beauty STYLFILE Nailcare
We want to make beauty effortless.
STYLPRO products include makeup brush cleaners that cleanse and dry your brushes in seconds, beauty fridges designed to extend the lifetime of your beauty products, the world's first electric makeup sponge cleaner, and much more.
STYLIDEAS is the logistical platform for the Lord Sugar 'A-PEN-TICE' Sugar Pen. All proceeds go to Great Ormond Street Hospital. The 'A-PEN-TICE' is not part of our day-to-day range, however we fully support all of the work that goes on at this amazing institution.
Información de contacto
4,7
Excelente
560 opiniones
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Great company to deal with
Great company to deal with. After a year my LED face mask had a fault I contacted customer services and it was dealt with and rectified within minutes. So impressed. Will definitely purchase one of their great products again.
2 de septiembre de 2026
Opinión espontánea
Respuesta de STYLPRO by STYLIDEAS
We're so pleased to hear that you were happy with our customer service and received your product quickly! We'll pass this feedback onto the team. If you have any further questions, we're always available at customercare@stylideas.com ❤️
Mask replacement
My LED mask went faulty and Lorraine and the team were quick to send out a replacement!
28 de agosto de 2026
Opinión espontánea
Respuesta de STYLPRO by STYLIDEAS
We're so pleased to hear that you were happy with our customer service and received your product quickly! We'll pass this feedback onto the team. If you have any further questions, we're always available at customercare@stylideas.com ❤️
Fantastic response from team when I had…
Fantastic response from team when I had a fault
28 de agosto de 2026
Opinión espontánea
Respuesta de STYLPRO by STYLIDEAS
We're so pleased to hear that you were happy with our customer service! We'll pass this feedback onto the team. If you have any further questions, we're always available at customercare@stylideas.com ❤️
Stylideas customer service was outstanding
The process to replace my Led face mask was quick & easy.
24 de agosto de 2026
Opinión espontánea
Respuesta de STYLPRO by STYLIDEAS
We're so pleased to hear that you were happy with our customer service! We'll pass this feedback onto the team. If you have any further questions, we're always available at teamtom@stylideas.com ❤️
I had an issue with the controller of Wavelenght LED Face Mask
I had an issue with the controller of my Wavelength LED Face Mask shortly after receiving it. I contacted STYLPRO, and they handled the situation quickly and professionally.
They arranged a replacement without any hassle, and I have now received the new product, which works perfectly.
Thank you to Lorraine and the STYLPRO team for the excellent customer service. I’m very happy with how everything was handled.
25 de agosto de 2026
Opinión espontánea
Respuesta de STYLPRO by STYLIDEAS
Thank you so much for taking the time to leave such a lovely review. We’re so pleased to hear that Lorraine was able to help resolve this quickly and that your replacement is already on its way. We’ll be sure to pass your kind words on to her, as she’ll be delighted to know her support made such a positive impression. Thank you again for your support and for choosing STYLPRO. We really appreciate it!❤️
Our received my order very quickly
Our received my order very quickly, didn't need to contact customer service. Will definitely use tgis company again.
10 de agosto de 2026
Respuesta de STYLPRO by STYLIDEAS
Thanks for taking the time to leave a review! We're so pleased to hear that you received your order quickly! If you have any further questions, we're always available at teamtom@stylideas.com ❤️
I adore this mask
I adore this mask!
The glow it gives me is unreal! My skin looks amazing-I’m addicted!
18 de agosto de 2026
Respuesta de STYLPRO by STYLIDEAS
Thanks for taking the time to leave a review! We're so pleased to hear this and will pass your feedback onto our product team! If you have any further questions, we're always available at teamtom@stylideas.com ❤️
I had an issue with the mask I emailed…
I had an issue with the mask I emailed the customer service and sorted me out with replacement but I think the mask needs to be more stronger as the wire is sticking out little bit maybe make it bit bigger so the whole body can fit
17 de agosto de 2026
Respuesta de STYLPRO by STYLIDEAS
Thanks for taking the time to leave a review! We're so pleased to hear that your query was resolved quickly and you received your replacement. Your feedback has been passed onto our product team. If you have any further questions, we're always available at teamtom@stylideas.com ❤️
Fantastic customer service
Fantastic customer service!
I had an issue with my mask a few months after use, I contacted Stylpro and Lorraine rectified the issue with a replacement product in no time!
This mask is changing my skin, love the glow and evenness I am getting from it!
18 de agosto de 2026
Opinión espontánea
Respuesta de STYLPRO by STYLIDEAS
Thanks for taking the time to leave a review! We're so pleased to hear that your query was resolved quickly and you received your replacement! We'll pass this feedback onto the team. If you have any further questions, we're always available at teamtom@stylideas.com ❤️
Very helpful!
I absolutely love my LED face mask and use it at least 3 times a week. It makes my skin look almost glowy and balanced. The mask stopped working after around 6 months, so I emailed STYLPRO and they asked for a few details (including a video of what was not working), and immediately sent me a new one out! The team were very helpful and friendly and I would absolutely recommend.
10 de agosto de 2026
Respuesta de STYLPRO by STYLIDEAS
We're so pleased to hear that you were happy with our customer service and received your product quickly! We'll pass this feedback onto the team. If you have any further questions, we're always available at teamtom@stylideas.com ❤️
DO NOT BUY
DO NOT BUY. I used it, as per the instructions, in Dec and Jan this year, then at the beginning of Feb, I noticed lumps appearing on my chin. I stopped using it, obviously, and it is now August and still scarred. So I paid £100 to make my skin worse, basically! Company did not care when I complained, as I bought it from Boots!? Joke.
Update, they actually contacted me after posting this review, it's amazing what bad publicity does!!! Still the same story, sadly. Due to my age, stated that retinol use must have caused this scarring, even though I have never used the stuff! Rude and extremely presumptuous! Unsure as to why they even bothered contacting me again tbh?!!
15 de agosto de 2026
Opinión espontánea
Respuesta de STYLPRO by STYLIDEAS
Thank you for taking the time to leave a review - we're so sorry to hear that you're unhappy with your purchase and have noticed your skin becoming worse. We've sent an email over to you, and would kindly ask that you take a look when you get a spare moment. If you're unable to see it, please double check in your junk/spam folder.
Respuesta de STYLPRO by STYLIDEAS
We're so pleased to hear that you were happy with our customer service and received your product quickly! We'll pass this feedback onto the team. If you have any further questions, we're always available at teamtom@stylideas.com ❤️
Very prompt with replies to emails
The brush I ordered had no problems it was just the diameter of the barrel was just too big for my short hair only reason I had to return it. Emailed as the refund was taking a long time. They looked into it and it seemed that the carrier had lost it but the refund was then done very promptly and I would have no hesitation in dealing with this company again. I cannot say anything on how the hot brush worked has I did not actually use it.
20 de julio de 2026
Opinión espontánea
Respuesta de STYLPRO by STYLIDEAS
We're so pleased to hear that you were happy with our customer service and received your refund quickly! We'll pass this feedback onto the team. If you have any further questions, we're always available at teamtom@stylideas.com ❤️
Great products and customer service
Great customer service and warranty works amazing. I have three products and will continue to buy from Stylpro!
13 de agosto de 2026
Opinión espontánea
Respuesta de STYLPRO by STYLIDEAS
Thanks for taking the time to leave a review! We're so pleased to hear that you had a good experience and love our products! We'll pass this feedback onto the team. If you have any further questions, we're always available at teamtom@stylideas.com ❤️
Fantastic product and outstanding customer service
I absolutely love my Style Pro wavelength LED face mask. I’ve tried a few products in this area, and I honestly think this is one of the best I’ve used. The quality is excellent, especially considering the price it’s much more affordable than many similar products on the market, but I don’t feel like I’ve compromised on quality.
What has really impressed me, though, is the company itself. Their customer service is genuinely exceptional. They are friendly, helpful, responsive and actually seem to care about their customers, which is becoming increasingly rare.
I’m always a little cautious about leaving reviews because I think they should be honest and balanced, but I can genuinely say that I’ve been really impressed with both the product and the company. For the price, I think the Style Pro face mask offers fantastic value, and I would happily recommend it to anyone considering one.
Brilliant product, brilliant company and possibly the best customer service I’ve experienced. Five stars from me!
13 de agosto de 2026
Opinión espontánea
Respuesta de STYLPRO by STYLIDEAS
Thank you so much for taking the time to leave such a lovely review. We’re so pleased to hear that you had a great experience with our brand and our customer care team. We’ll be sure to pass your kind words on to the team. Thank you again for your support and for choosing STYLPRO. We really appreciate it!❤️
Respuesta de STYLPRO by STYLIDEAS
Thank you for taking the time to leave a review! We're so pleased to hear you had a good experience. If you have any further questions, we're always available at teamtom@stylideas.com ❤️
Excellent Customer Support
Super responsive customer support and speedy replacement sent when my LED mask stopped working.
28 de julio de 2026
Respuesta de STYLPRO by STYLIDEAS
Thanks for taking the time to leave a review! We're so pleased to hear that your query was resolved quickly! We'll pass this feedback onto the team. If you have any further questions, we're always available at teamtom@stylideas.com ❤️
Excellent brand
Excellent brand, I now own quite a few different Stylpro products. Their customer service is excellent. I had a faulty LED mask, emailed them on Saturday and I was contacted, and a replacement order raised all within 2 days. Top notch and highly recommend
11 de agosto de 2026
Opinión espontánea
Respuesta de STYLPRO by STYLIDEAS
Thanks for taking the time to leave a review! We're so pleased to hear that your query was resolved quickly! We'll pass this feedback onto the team. If you have any further questions, we're always available at teamtom@stylideas.com ❤️
Respuesta de STYLPRO by STYLIDEAS
We're so pleased to hear that you were happy with our customer service! We'll pass this feedback onto the team. If you have any further questions, we're always available at teamtom@stylideas.com ❤️
Highly reputable company.
Excellent product and excellent service! This company was brilliant at rapidly resolving an issue with an item that the seller - Debenhams - just washed their hands of. Most highly recommended: buy with confidence.
7 de agosto de 2026
Opinión espontánea
Respuesta de STYLPRO by STYLIDEAS
We're so pleased to hear that you were happy with our customer service! We'll pass this feedback onto the team. If you have any further questions, we're always available at teamtom@stylideas.com ❤️
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