STYLPRO by STYLIDEAS Opiniones 

560
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Amazing product although some of the lights went faulty after nearly a year of use every day but I contacted customer service and within a day of contacting them they are posting out a new mask. Fast... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Bought the STYLPRO LED Mask in May, but unfortunately, the lights stopped working by September. I emailed their customer care team to report the issue, and I was so impressed by their response. They... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had a good experience with these guys. I emailed them regarding getting a replacement bowl for my original brush cleaner as I lost mine. They asked me for a photo of the original set that I still... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service received. I contacted Lorraine at Stylpro as my battery had stopped working so I was unable to use my LED mask. After providing proof of purchase along with some photos - I received... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de productos de belleza
  2. también en la categoría
  3. Clínica dermatológica
  4. Industria cosmética
  5. Tienda de artículos de belleza
  6. Tienda de cosméticos
  7. Tienda de salud y belleza

Sobre STYLPRO by STYLIDEAS

Escrito por la empresa

 

Welcome to STYLPRO by STYLIDEAS

Owned by Lord Sugar and BBC Apprentice Winner Tom Pellereau, STYLIDEAS was founded with the goal of creating products to solve your beauty woes. Everything we create stems from real people’s issues and is always crafted with love.

STYLIDEAS brands include:

STYLPRO Beauty STYLFILE Nailcare

We want to make beauty effortless.

STYLPRO products include makeup brush cleaners that cleanse and dry your brushes in seconds, beauty fridges designed to extend the lifetime of your beauty products, the world's first electric makeup sponge cleaner, and much more.

SHOP OUR RANGEs

STYLIDEAS is the logistical platform for the Lord Sugar 'A-PEN-TICE' Sugar Pen. All proceeds go to Great Ormond Street Hospital. The 'A-PEN-TICE' is not part of our day-to-day range, however we fully support all of the work that goes on at this amazing institution.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

560 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 18% de las opiniones negativas

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4,7

Todas las opiniones

(560)

157 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

It's very honest and great brand

It's very honest and great brand, you definitely can trust them. The prices are good and the quality is great. You can never be worried about warranty, their customer service is incredibly perfect, had a warranty problem, while I'm in another country, they made a replacement in one day. Service is on top!
Thank you!

15 de julio de 2026
Opinión espontánea
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Respuesta de STYLPRO by STYLIDEAS

We're so pleased to hear that you were happy with our customer service! We'll pass this feedback onto the team. If you have any further questions, we're always available at teamtom@stylideas.com ❤️

Valorada con 5 estrellas sobre 5

Prompt reply to enquiry

Prompt reply to enquiry, replacement sent and all resolved. Serves it should be!👍

6 de julio de 2026
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Respuesta de STYLPRO by STYLIDEAS

We're so pleased to hear that you were happy with our customer service and received your product! We'll pass this feedback onto the team. If you have any further questions, we're always available at teamtom@stylideas.com ❤️

Valorada con 5 estrellas sobre 5

Love my mask

Love my mask, unfortunately it started flashing and not working properly but I was able to get a replacement and the team were very friendly and helpful. They were able to send it to me in Spain as well which was great as I had bought it in the UK.

1 de julio de 2026
Opinión espontánea
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Respuesta de STYLPRO by STYLIDEAS

We're so pleased to hear that you were happy with our customer service! We'll pass this feedback onto the team. If you have any further questions, we're always available at teamtom@stylideas.com ❤️

Valorada con 5 estrellas sobre 5

Love my mask

Love my mask. Had a small issues but the customer service was excellent and resolved quickly and easily. Also an extra gift which was a lovely touch. Highly recommended!

8 de julio de 2026
Opinión espontánea
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Respuesta de STYLPRO by STYLIDEAS

We're so pleased to hear that you were happy with our customer service and your mask! We'll pass this feedback onto the team. If you have any further questions, we're always available at teamtom@stylideas.com ❤️

Valorada con 5 estrellas sobre 5

I had a problem with the delivery of…

I had a problem with the delivery of the product, contacted Stylpro costumer ser I’ve and they were ready to help, and fast. Much appreciated!

1 de junio de 2026
Opinión espontánea
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Respuesta de STYLPRO by STYLIDEAS

We're so pleased to hear that you were happy with our customer service! We'll pass this feedback onto the team. If you have any further questions, we're always available at teamtom@stylideas.com ❤️

Valorada con 5 estrellas sobre 5

Had a slight problem with my LED mask…

Had a slight problem with my LED mask and contacted Stylpro via email and got a very quick response from Lorraine who sorted my problem out and has now sent me a new mask l would like to thank Lorraine for all her help in this matter and would not hesitate to purchase from Stylpro in the future

7 de julio de 2026
Opinión espontánea
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Respuesta de STYLPRO by STYLIDEAS

Thank you so much for taking the time to leave such a lovely review. We’re so pleased to hear that Lorraine was able to help resolve this quickly and that your replacement is already on its way. We’ll be sure to pass your kind words on to her, as she’ll be delighted to know her support made such a positive impression. Thank you again for your support and for choosing STYLPRO. We really appreciate it!❤️

Valorada con 5 estrellas sobre 5

Great!

Great product, and easy shopping experience - really lovely presentation and packaging too. All round, fab! x

18 de mayo de 2026
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Respuesta de STYLPRO by STYLIDEAS

We're so pleased to hear that you were happy with your experience! If you have any further questions, we're always available at teamtom@stylideas.com ❤️

Valorada con 5 estrellas sobre 5

Fab customer service

Fab customer service. My LED face mask remote stopped working after 6 months. I contacted them and within 24 hours they had posted a replacement to me. Great customer service. Big thanks to Lorraine.

3 de julio de 2026
Opinión espontánea
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Respuesta de STYLPRO by STYLIDEAS

Thank you so much for taking the time to leave such a lovely review. We’re so pleased to hear that Lorraine was able to help resolve this quickly and that your replacement is already on its way. We’ll be sure to pass your kind words on to her, as she’ll be delighted to know her support made such a positive impression. Thank you again for your support and for choosing STYLPRO. We really appreciate it!❤️

Valorada con 5 estrellas sobre 5

Had an issue with my delivery address…

Had an issue with my delivery address and Lorraine was absolutely fantastic sorting it out for me very pleasant and very helpful

3 de julio de 2026
Opinión espontánea
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Respuesta de STYLPRO by STYLIDEAS

Thank you so much for taking the time to leave such a lovely review. We’re so pleased to hear that Lorraine was able to help resolve this quickly. We’ll be sure to pass your kind words on to her, as she’ll be delighted to know her support made such a positive impression. Thank you again for your support and for choosing STYLPRO. We really appreciate it!❤️

Valorada con 5 estrellas sobre 5

Great customer service

I needed help with a purchase and I received a prompt reply from Lorraine and had it sorted the next day.

16 de junio de 2026
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Respuesta de STYLPRO by STYLIDEAS

Thanks for taking the time to leave a review! We're so pleased to hear that your query was resolved quickly and you received the necessary information straight away! We'll pass this feedback onto the team. If you have any further questions, we're always available at teamtom@stylideas.com ❤️

Valorada con 5 estrellas sobre 5
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Respuesta de STYLPRO by STYLIDEAS

Thanks for taking the time to leave a review! We're so happy you had a positive experience! If you have any further questions, we're always available at teamtom@stylideas.com ❤️

Valorada con 5 estrellas sobre 5

Amazing product defo keeps your stuff…

Amazing product defo keeps your stuff today lots of space

19 de junio de 2026
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Respuesta de STYLPRO by STYLIDEAS

We're so pleased to hear that you love your product! If you have any further questions, we're always available at teamtom@stylideas.com ❤️

Valorada con 5 estrellas sobre 5

I absolutely love my mask and it has…

I absolutely love my mask and it has become a crucial part of my routine! Skin feels so much better and the company have offered great support when needed a replacement eye protector. No questions asked and no hassle. Highly recommend ladies xxx

24 de junio de 2026
Opinión espontánea
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Respuesta de STYLPRO by STYLIDEAS

We're so pleased to hear that you were happy with our customer service and received your replacement eye protectors! We'll pass this feedback onto the team. If you have any further questions, we're always available at teamtom@stylideas.com ❤️

Valorada con 5 estrellas sobre 5

Great service

Great service
I am really happy with them

18 de junio de 2026
Opinión espontánea
Logotipo de STYLPRO by STYLIDEAS

Respuesta de STYLPRO by STYLIDEAS

We're so pleased to hear that you were happy with our customer service! We'll pass this feedback onto the team. If you have any further questions, we're always available at teamtom@stylideas.com ❤️

Valorada con 5 estrellas sobre 5

Absolutely loved my product and was so…

Absolutely loved my product and was so disappointed when it developed a fault. However customer service were amazing and everything was dealt with so quickly. Highly recommend

22 de junio de 2026
Opinión espontánea
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Respuesta de STYLPRO by STYLIDEAS

We're so pleased to hear that you were happy with our customer service! We'll pass this feedback onto the team. If you have any further questions, we're always available at teamtom@stylideas.com ❤️

Valorada con 5 estrellas sobre 5

Fabulous customer service and great products.

I’ve had two reasons to contact STYLIDEAS this year in regards to my STYLPRO LED Face Masks. On the first occasion I wanted to buy some new eye shields before passing my mask on to my daughter. Customer service was fabulous and sent a pair free!
On the second occasion, after having some issues with my new mask, customer service arranged a pre-paid return and dispatch of a new mask in no time.

16 de junio de 2026
Opinión espontánea
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Respuesta de STYLPRO by STYLIDEAS

We're so pleased to hear that you were happy with our customer service and received your product quickly! We'll pass this feedback onto the team. If you have any further questions, we're always available at teamtom@stylideas.com ❤️

Valorada con 5 estrellas sobre 5

Absolutely amazing customer service

Absolutely amazing customer service, would buy again from them, products amazing aswell as customer service.

21 de junio de 2026
Opinión espontánea
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Respuesta de STYLPRO by STYLIDEAS

We're so pleased to hear that you were happy with our customer service! We'll pass this feedback onto the team. If you have any further questions, we're always available at teamtom@stylideas.com ❤️

Valorada con 5 estrellas sobre 5

Great product for the price

Ordered on Holland and Barrett website. Product arrived promptly. Easy to use and does a good job at a fraction of the price of other products out there which offer the features

3 de junio de 2026
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Respuesta de STYLPRO by STYLIDEAS

Thanks for taking the time to leave a review! We're so pleased to hear that you like our product! If you have any further questions, we're always available at teamtom@stylideas.com ❤️

Valorada con 5 estrellas sobre 5

Excellent.

Excellent customer service and prompt resolution of issue. Thanks!

11 de junio de 2026
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Respuesta de STYLPRO by STYLIDEAS

We're so pleased to hear that you were happy with our customer service! We'll pass this feedback onto the team. If you have any further questions, we're always available at teamtom@stylideas.com ❤️

Valorada con 5 estrellas sobre 5

Stylideas Style Pro LED Mask- Great product, Great Service.

I treated myself to a Stylepro LED Face mask around Christmas time as it sounded very promising and reviews were positive.
The most important thing to me was the adjustable size of the mask as I have a small face. With the adjustments made the mask fits me nice and snugly allowing me to relax without having to keep adjusting straps. I use it on my face, décolletage and hair at least 3 times a week.
Its hard to say what improvements you see as its quite subtle and takes time but my face seems far more radiant the day after using becuase it stimulates circulation.
A problem did develop with the device where some of the lights started to flicker and the connection between the cable and controller seemed to become loose and make the mask go on and off.
I reported it to Stylideas and they explained what information they needed such as a short video and purchase receipt. The next day I received a pre-paid returns postage label and was asked to return the mask for repair or replacement.
Within 4 days I had a new mask delivered to replace the faulty one. Outstanding!
Communicating with this company was a breeze, friendly, helpful and professional. They got back to me at every stage to let me know what was happening and I could not fault their after sales service. They welcome feedback and actively encourage it in order to keep improving products.
Glad to have a mask back so that I can have my special 'me time', a few minutes of total relaxation, peace and calm, very much needed.
The company sells other health and beauty devices so may well be tempted in the future. I would certainly have no qualms about buying products from Stylideas.

13 de junio de 2026
Opinión espontánea
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Respuesta de STYLPRO by STYLIDEAS

Thank you so much for your lovely review. We’re so pleased to hear you’re enjoying your STYLPRO LED Face Mask and that our team were able to resolve the issue quickly for you. We really appreciate your feedback and support, and we hope you continue to enjoy your relaxing “me time” with your mask! ❤️

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