Amazing product although some of the lights went faulty after nearly a year of use every day but I contacted customer service and within a day of contacting them they are posting out a new mask. Fast... Ver más
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Amazing product although some of the lights went faulty after nearly a year of use every day but I contacted customer service and within a day of contacting them they are posting out a new mask. Fast... Ver más
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Bought the STYLPRO LED Mask in May, but unfortunately, the lights stopped working by September. I emailed their customer care team to report the issue, and I was so impressed by their response. They... Ver más
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I had a good experience with these guys. I emailed them regarding getting a replacement bowl for my original brush cleaner as I lost mine. They asked me for a photo of the original set that I still... Ver más
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Excellent service received. I contacted Lorraine at Stylpro as my battery had stopped working so I was unable to use my LED mask. After providing proof of purchase along with some photos - I received... Ver más
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Escrito por la empresa


Welcome to STYLPRO by STYLIDEAS
Owned by Lord Sugar and BBC Apprentice Winner Tom Pellereau, STYLIDEAS was founded with the goal of creating products to solve your beauty woes. Everything we create stems from real people’s issues and is always crafted with love.
STYLIDEAS brands include:
STYLPRO Beauty STYLFILE Nailcare
We want to make beauty effortless.
STYLPRO products include makeup brush cleaners that cleanse and dry your brushes in seconds, beauty fridges designed to extend the lifetime of your beauty products, the world's first electric makeup sponge cleaner, and much more.
STYLIDEAS is the logistical platform for the Lord Sugar 'A-PEN-TICE' Sugar Pen. All proceeds go to Great Ormond Street Hospital. The 'A-PEN-TICE' is not part of our day-to-day range, however we fully support all of the work that goes on at this amazing institution.
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 18% de las opiniones negativas
Suele responder en menos de 1 semana
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It's very honest and great brand, you definitely can trust them. The prices are good and the quality is great. You can never be worried about warranty, their customer service is incredibly perfect, had a warranty problem, while I'm in another country, they made a replacement in one day. Service is on top!
Thank you!

Respuesta de STYLPRO by STYLIDEAS
Prompt reply to enquiry, replacement sent and all resolved. Serves it should be!👍

Respuesta de STYLPRO by STYLIDEAS
Love my mask, unfortunately it started flashing and not working properly but I was able to get a replacement and the team were very friendly and helpful. They were able to send it to me in Spain as well which was great as I had bought it in the UK.

Respuesta de STYLPRO by STYLIDEAS
Love my mask. Had a small issues but the customer service was excellent and resolved quickly and easily. Also an extra gift which was a lovely touch. Highly recommended!

Respuesta de STYLPRO by STYLIDEAS
I had a problem with the delivery of the product, contacted Stylpro costumer ser I’ve and they were ready to help, and fast. Much appreciated!

Respuesta de STYLPRO by STYLIDEAS
Had a slight problem with my LED mask and contacted Stylpro via email and got a very quick response from Lorraine who sorted my problem out and has now sent me a new mask l would like to thank Lorraine for all her help in this matter and would not hesitate to purchase from Stylpro in the future

Respuesta de STYLPRO by STYLIDEAS
Great product, and easy shopping experience - really lovely presentation and packaging too. All round, fab! x

Respuesta de STYLPRO by STYLIDEAS
Fab customer service. My LED face mask remote stopped working after 6 months. I contacted them and within 24 hours they had posted a replacement to me. Great customer service. Big thanks to Lorraine.

Respuesta de STYLPRO by STYLIDEAS
Had an issue with my delivery address and Lorraine was absolutely fantastic sorting it out for me very pleasant and very helpful

Respuesta de STYLPRO by STYLIDEAS
I needed help with a purchase and I received a prompt reply from Lorraine and had it sorted the next day.

Respuesta de STYLPRO by STYLIDEAS
Amazing product defo keeps your stuff today lots of space

Respuesta de STYLPRO by STYLIDEAS
I absolutely love my mask and it has become a crucial part of my routine! Skin feels so much better and the company have offered great support when needed a replacement eye protector. No questions asked and no hassle. Highly recommend ladies xxx

Respuesta de STYLPRO by STYLIDEAS

Respuesta de STYLPRO by STYLIDEAS
Absolutely loved my product and was so disappointed when it developed a fault. However customer service were amazing and everything was dealt with so quickly. Highly recommend

Respuesta de STYLPRO by STYLIDEAS
I’ve had two reasons to contact STYLIDEAS this year in regards to my STYLPRO LED Face Masks. On the first occasion I wanted to buy some new eye shields before passing my mask on to my daughter. Customer service was fabulous and sent a pair free!
On the second occasion, after having some issues with my new mask, customer service arranged a pre-paid return and dispatch of a new mask in no time.

Respuesta de STYLPRO by STYLIDEAS
Absolutely amazing customer service, would buy again from them, products amazing aswell as customer service.

Respuesta de STYLPRO by STYLIDEAS
Ordered on Holland and Barrett website. Product arrived promptly. Easy to use and does a good job at a fraction of the price of other products out there which offer the features

Respuesta de STYLPRO by STYLIDEAS

Respuesta de STYLPRO by STYLIDEAS
I treated myself to a Stylepro LED Face mask around Christmas time as it sounded very promising and reviews were positive.
The most important thing to me was the adjustable size of the mask as I have a small face. With the adjustments made the mask fits me nice and snugly allowing me to relax without having to keep adjusting straps. I use it on my face, décolletage and hair at least 3 times a week.
Its hard to say what improvements you see as its quite subtle and takes time but my face seems far more radiant the day after using becuase it stimulates circulation.
A problem did develop with the device where some of the lights started to flicker and the connection between the cable and controller seemed to become loose and make the mask go on and off.
I reported it to Stylideas and they explained what information they needed such as a short video and purchase receipt. The next day I received a pre-paid returns postage label and was asked to return the mask for repair or replacement.
Within 4 days I had a new mask delivered to replace the faulty one. Outstanding!
Communicating with this company was a breeze, friendly, helpful and professional. They got back to me at every stage to let me know what was happening and I could not fault their after sales service. They welcome feedback and actively encourage it in order to keep improving products.
Glad to have a mask back so that I can have my special 'me time', a few minutes of total relaxation, peace and calm, very much needed.
The company sells other health and beauty devices so may well be tempted in the future. I would certainly have no qualms about buying products from Stylideas.

Respuesta de STYLPRO by STYLIDEAS
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