Super Man with a Van Opiniones 

189
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Fantastic service from start to finish with Grizz team. Arrived on time, really helpful, efficient, friendly, and did a great job in moving all my things across London! Would wholeheartedly recommend.... Ver más

Valorada con 5 estrellas sobre 5

Recently we had the move of our Granddaughter to her new home. ARAS and his colleague were very polite, helpful and did a lovely job. We are very pleased with the move. The guys were respectful an... Ver más

Valorada con 5 estrellas sobre 5

Highly recommend to make your move smooth. We have used them for 2 moves. Easy to book, arrived promptly, packed and loaded the van rapidly and ensured everything was moved without damage. We had some... Ver más

Valorada con 5 estrellas sobre 5

Second time using this company. Excellent service they did a great job moving me into my new flat. Highly recommend them great price and service.

Información sobre la empresa

  1. Servicio de mudanza y depósito

Información proporcionada por diversas fuentes externas

Looking for a Man and Van service in London? Hire Super Man with a Van in Watford, Ealing, St. Albans, Killburn and Harrow. Get a free quote now!


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

189 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(189)

83 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

The superman team was available at such…

The superman team was available at such a short notice, they managed to put together a team of 3 men and 2 big Luton Vans.
The men were very careful with our furniture to avoid any damage and moved all boxes and heavy American Fridge freezer, they were able to disconnect and connect our washing machine at the new house.
They are more than superman also handymen, highly recommended.

24 de octubre de 2022
Opinión espontánea
Logotipo de Super Man with a Van

Respuesta de Super Man with a Van

Hi Mahendra, we are glad to hear that the quality of our service matched your expectations, we are looking forward to helping you move next time.

Valorada con 1 estrellas sobre 5

Worst moving experience I have ever…

Worst moving experience I have ever had: First they passed the job to another company, then
1/called the night before to increase the agreed price
2/came 2 hours late, actually only 1 person came second guy came a further 30 minutes later
3/took them 3 hours to take boxes from a 1 bedroom flat to the van, 5 hours 40 minutes overall
4/ charged us for 6 hours saying that anything over 5 hours 30 minutes was 6 hours
5/ had to ask them to assemble the bed, they said first that they didn’t have tools to assemble even though I made sure to request assembling when booking
6/ wouldn’t leave house before making payment immediately and that it reaches their account.

9 de octubre de 2022
Opinión espontánea
Logotipo de Super Man with a Van

Respuesta de Super Man with a Van

Hi Yigit, unfortunately we don't have any bookings under this name, however we would love to help you move, we offer a great service and insurance included, looking forward to helping you move

Valorada con 5 estrellas sobre 5

We have moved a 5 bedroom house with…

We have moved a 5 bedroom house with the team,their consistency and hard work to move so many boxes was impressive, they have filled up a lorry full of items, dismantle and reassemble the furniture, then going up and down the staircase with all the furniture, we had a team of 5 men and managed to finish moving on time to the new house, what a great team

18 de octubre de 2022
Opinión espontánea
Logotipo de Super Man with a Van

Respuesta de Super Man with a Van

Hi Helen, we are glad to hear that the quality of our service matched your expectations, we are looking forward to helping you move next time.

Valorada con 1 estrellas sobre 5

I won't use them again

The move was more or less smooth (although they charge you for 3h even though they did 2.15h) but people are not professional, rude and even scary. There was an issue with the payment where I've shown proof of payment and they literally harassed me (calling me 5 times on a Sunday) addressing the issue with a non professional tone forcing me to call my bank 6 times. Of course they needed to be paid but it doesn't justify being agressive. I got scared at some point. Oh they might also say I did not book with them, mainly bc they work as a marketplace and put you in touch with other suppliers.

15 de octubre de 2022
Opinión espontánea
Logotipo de Super Man with a Van

Respuesta de Super Man with a Van

Hi Farah, unfortunately we have not called you at all and you are mistaken us with another company, we offer a high quality of service and provide insurance with all our moves,looking forward to helping you move.

Valorada con 5 estrellas sobre 5

We been extremely happy to have the…

We been extremely happy to have the superman team giving us a hand, they really helped a lot,hard working company, our move went smooth and they were punctual and friendly, I would certainly recommend them to anyone requiring moving.

22 de septiembre de 2022
Opinión espontánea
Logotipo de Super Man with a Van

Respuesta de Super Man with a Van

Hi Rosa, we are glad to hear that the quality of our service matched your expectations, we are looking forward to helping you move next time.

Valorada con 5 estrellas sobre 5

We had a great experience with the…

We had a great experience with the super removals teams, they were great, they came on time and were very professional, the home removal team was friendly and done the packing really profesionally, everything was well organised and liked the fact they had mattress covers, really happy with the service

4 de octubre de 2022
Opinión espontánea
Logotipo de Super Man with a Van

Respuesta de Super Man with a Van

Hi Martin, we are glad to hear that the quality of our service matched your expectations, we are looking forward to helping you move next time.

Valorada con 5 estrellas sobre 5

Myself and my partner have been…

Myself and my partner have been recommended this company to move house, we had a big 3 bed house to move and were worried about the process, but the moving team were very helpful and friendly and managed to move us on time, we were impressed with their professionalism

10 de octubre de 2022
Opinión espontánea
Logotipo de Super Man with a Van

Respuesta de Super Man with a Van

Hi Emma, we are glad to hear that the quality of our service matched your expectations, we are looking forward to helping you move next time.

Valorada con 1 estrellas sobre 5

Do not hire! Not recomended!

Do not hire, not recomended. They will rip you off by hiring overworked employees that are too tired to carry the job efficiently. It took them over 10 hours to move a 2 bedroom flat (transporation time between 2 properties 1 hour 5 min included). It would have taken longer if we didnt keep on chasing them.

We hired this company to move out 2 bedroom flat and help with
dismantaling 2 cuboards and then put it together. (Note: we were renting a fully furnished flat, so very little furniture to move and all boxes and packages were ready for them to pick up at the door of the flat).

The payment was per hour and the employees did their best to mark as many hours as possible.

On a positive note, the driver had good skills in dismatling our cupboards and putting them together again, which I think is fair to mention here.

Upon arrival, the driver claimed he has no previous knowledge of what the job entailed and is unable to help with dismantling furniture and it took them 20 min (which we were charged for) to work things out with their managers and get this issue sorted.

The property had its main exit closed so they had to take a long corridor to exit the building and there were 2 elevators involved, which may have slowed the operation, but not to excuse how long it took for the move to happen.

When questioned about the slowliness of the operation, the driver mentioned that he had no time to rest since 5 am, he had nothing to eat yet since the morning (this was 8 pm evening) and had a tough job before ours which left him so tired. He also complained about the working conditions they are being put in.

With the conditions mentioned by the driver, I think the two men did a great job, but it is not the customer's problem to pay for employees who are unfit for the job.

When complaining to the company, i was told the driver had another side of the story, but they are currently looking into it.

10 de octubre de 2022
Opinión espontánea
Logotipo de Super Man with a Van

Respuesta de Super Man with a Van

Hi Ellie, hope you are well, unfortunately NONE of your claims are true, we provide a high quality of service and INSURANCE on all our moves, we did not damaged any of your items and move them all as requested, but you did not want to pay for the hours and work we have done:
1. At the drop off location the building you were moving into was very large and a lot of people used the elevator (food delivery, post office and the residents themselves). From ground floor you go up to the 4th floor, then you go 100 meters along the corridor to another elevator and further And then you go up to the 8th floor (if the elevator is not busy, if the elevator is busy you wait until it is free) !! The lift room is small, and therefore there are not many things to fit in there. And in the same way you go back, you go down . A lot of time the lift was busy.
2. You had 2 big sliding 3 door wardrobes and NOT cupboards as you are claiming, which take hours to reassemble. We have reassembled the furniture correctly but due to us taking our time to do things right, you EXPECT US TO RUSH and still give you the items in the same condition, which in REMOVALS is the recipe for disaster and damages. PLEASE REMEMBER that OUR JOB WAS TO DELIVER YOUR ITEMS IN THE SAME CONDITION which we have done, we prefer to do this THAN RUSHING and damaging client's goods.
3. At the destination there was NO PARKING close to the building (since there are two yellow lanes) and we had to park the van behind the building and move the furniture from there (approximately 80 meters) and lift to the third floor.

Valorada con 5 estrellas sobre 5

I used Super Man with a Van to move 1…

I used Super Man with a Van to move 1 bedroom flat. Everything was very easy from start to finish. Happy with the price as well. Aras and his colegue were very well organisied and kind. Thank you!

16 de mayo de 2022
Opinión espontánea
Logotipo de Super Man with a Van

Respuesta de Super Man with a Van

Hi Dari, we are glad to hear that the quality of our service matched your expectations, we are looking forward to helping you move next time.

Valorada con 5 estrellas sobre 5

Tree removal!

I contacted the company at the last minute regarding the transport of a large olive tree from the store to our back garden. I have nothing but praise for both the admin staff and the two men (Daniel and James) who carried out the job. The men went to great lengths to protect the tree and were extremely helpful and good tempered too! It was a job well done, at a reasonable price and at a time that suited me. My thanks to all concerned.

2 de mayo de 2022
Opinión espontánea
Logotipo de Super Man with a Van

Respuesta de Super Man with a Van

Hi Lucy , we are glad to hear that the quality of our service matched your expectations, we are looking forward to helping you move next time.

Valorada con 5 estrellas sobre 5

I have just moved my house with the…

I have just moved my house with the team and they were brilliant from start to finish, team was friendly and helpful and been on time, really liked their professionalism , we moved a big 4 bed house and would highly recommend to anyone moving

12 de abril de 2022
Opinión espontánea
Logotipo de Super Man with a Van

Respuesta de Super Man with a Van

Hi Louise , we are glad to hear that the quality of our service matched your expectations, we are looking forward to helping you move next time.

Valorada con 5 estrellas sobre 5

We have moved today from London to…

We have moved today from London to Leicester and the team were very friendly and polite and all was done on time, my son also mentioned they arrived on time at the pick up, really impressed

22 de febrero de 2022
Opinión espontánea
Logotipo de Super Man with a Van

Respuesta de Super Man with a Van

Hi Mary , we are glad to hear that the quality of our service matched your expectations, we are looking forward to helping you move next time.

Valorada con 5 estrellas sobre 5

Just moved with them today

Just moved with them today, it was a long trip, but they were very good, they were careful and really been impressed with their service,would highly recommend them to anyone looking to move

16 de febrero de 2022
Opinión espontánea
Logotipo de Super Man with a Van

Respuesta de Super Man with a Van

Hi Jessica , we are glad to hear that the quality of our service matched your expectations, we are looking forward to helping you move next time.

Valorada con 5 estrellas sobre 5

Highly recommend

Superman with a Van offered reasonable prices for our house move and were very responsive in the run up to moving day.

On the day, they sent a very efficient and hardworking team who managed to move our furniture down 4 flights of stairs in no time! They provided extra materials to ensure our belongings remained safe in transit and took care of everything. They were very polite and made sure everything was in order before leaving.

We would highly recommend the team to anyone looking for a removals company.

23 de enero de 2022
Opinión espontánea
Logotipo de Super Man with a Van

Respuesta de Super Man with a Van

Hi Ishani , we are glad to hear that the quality of our service matched your expectations, we are looking forward to helping you move next time.

Valorada con 5 estrellas sobre 5

Great service

I made a last minute evening booking to remove and deliver some extremely heavy items
The customer service was very good and the two removal men were amazing so helpful and professional
I would definitely recommend and use again

15 de enero de 2022
Opinión espontánea
Logotipo de Super Man with a Van

Respuesta de Super Man with a Van

Hi Gemma , we are glad to hear that the quality of our service matched your expectations, we are looking forward to helping you move next time.

Valorada con 5 estrellas sobre 5

Really liked their professionalism and…

Really liked their professionalism and attention to details, we moved a 4 bed house and everything got packed professionally the day before and we are really happy with the move, really happy with the service

15 de enero de 2022
Opinión espontánea
Logotipo de Super Man with a Van

Respuesta de Super Man with a Van

Hi Anthony , we are glad to hear that the quality of our service matched your expectations, we are looking forward to helping you move next time.

Valorada con 5 estrellas sobre 5

Really helpful move with Denzel

Really helpful move with Denzel! Went above and beyond with a few tricky items

10 de enero de 2022
Opinión espontánea
Logotipo de Super Man with a Van

Respuesta de Super Man with a Van

Hi Bianca , we are glad to hear that the quality of our service matched your expectations, we are looking forward to helping you move next time.

Valorada con 1 estrellas sobre 5

Utter catastrophe of an experience

Tried to use these guys to move a sofa from a family house to a new build flat. They ended up charging me hundreds of pounds to take it away to a skip (never got evidence it went to the skip..) as they said it was too heavy to go up the stairs to the new flat. I didn't feel that they tried properly. Was a real nightmare and the removal van man was not helpful. Sofa was worth £1k

7 de enero de 2022
Opinión espontánea
Logotipo de Super Man with a Van

Respuesta de Super Man with a Van

Hi John, Thank you for your feedback, but unfortunately we can not find your booking and we have no evidence that you booked with us, we have also contacted you and also Trustpilot has contacted you asking you to provide proof of your booking with our company but we have not received a response, looking forward to helping you

Valorada con 1 estrellas sobre 5

Good price! Service slightly slacked!

*** Manager called and is willing to help further! Thank you and will update post ASAP. ***

Competitive prices! The driver turned up early but unfortunately his helper ran a little late which the driver apologised for & told us the removal time will start after his colleague arrives. First thing I asked the driver to do was to cover a few items as I didn't want them scratched or marked (which was ignored). Secondly my new property was 3-5 minutes drive away from the old and once they got there the unloading speed was so slow that I had to move the last few items myself so the charges won't spill over to the next hour which is what they were aiming for judging by their speed! Come on, who takes up 4 sofa cushions as a trip up the lift? 2 lengths of bedframe at a time?. On top, when they used the trolley to bring Fridge, Washing machine & Cooker into a newly decorated property you don't roll a heavy trolley over the new door bars which left nasty dents on them! (I didn't kick up a fuss at the time as I already had a lot on my mind). There were scratches all over the bed frames! Honestly speaking the personality of the 2 removal guys were very good but their service didn't live up to it.

Your replies are all lies!
1) Show pictures then.
2) Yes your service did slack.
3) 4 sofa cushions in a massive lift? You call that quality service.
4) I helped to save money 😂😂😂. Just admit you screwed up slightly on this job, no company is perfect.
5) Should I show you pictures of my dented door bars?

27 de diciembre de 2021
Opinión espontánea
Logotipo de Super Man with a Van

Respuesta de Super Man with a Van

Hi Sidd, Hope you are well and thank you for your feedback, but unfortunately none of the above claims are true: 1. we did cover all the items and have pictures from your move to prove, but Trustpilot does not have the option to post them here to show them, we will email them to you; 2. our team did not slack on time, the reason we take less items is to PROTECT YOUR ITEMS , the more items we hold the more likely is to cause damage, the reason you were helping was because you did not want to pay for your HIGH QUALITY service and you want a quick job which in MOVING BUSINESS means A RISK TO DAMAGE; 3. We did not made any dents on your products hence you did not report anything to us. Hopefully this will help explain the move we done if there is anything to look into we would love to help, please do not hesitate to contact us and let us know how we can help you.

Valorada con 5 estrellas sobre 5

Moving was less stressful with them I…

Moving was less stressful with them I have to say, friendly team who came to do the work, they also came on time and took care of everything, so very happy with the service, thank you

13 de noviembre de 2021
Opinión espontánea
Logotipo de Super Man with a Van

Respuesta de Super Man with a Van

Hi Gemma , we are glad to hear that the quality of our service matched your expectations, we are looking forward to helping you move next time.

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