Have tried for 2 days to order a mug they advertise and website will NOT let me even put it in basket ... so WHY advertise it!
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Consulta las opiniones de los clientes
Received my order today and can truthfully says its beautiful. Bracelet made in good quality leather. Clasp heavy and NOT flimsy Inscription beautifully written. In a lovely red pouch ideal for... Ver más
Communication is slow and poor. They used MyHermes to deliver who apparently delivered the item through the letterbox , good trick that getting a mug through a letterbox ! Suffice to say I haven't... Ver más
Absolutely disgusting no customer service at all ..ordered a personalised present before christmas ...it didn't arrive although it was promised that it would arrive in time....my email was answered ev... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Personalised Gifts For Every Occasion!
Información de contacto
Reino Unido
- supermug.co.uk
2,5
Malo
168 opiniones
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Thanks looks great
20 de septiembre de 2019
Opinión espontánea
Excellent products and service
Easy and fast website, good value, fast delivery, good quality products
15 de septiembre de 2019
Opinión espontánea
Quality.....took a while to recrive it…
Quality.....took a while to recrive it after several emails.
12 de septiembre de 2019
Opinión espontánea
It was just what I wanted
12 de septiembre de 2019
Opinión espontánea
Initial order went missing in post
Initial order went missing in post
Super mug we’re super quick to rectify without any BS
12 de septiembre de 2019
Opinión espontánea
Lovely xx
Lovely xx My Husband loved his kids gift for his surprise birthday xx
11 de septiembre de 2019
Opinión espontánea
Ordered a mug...zero communication
Ordered a mug...zero communication. Mug never arrived with no explanation as to why. Ruined a first day gift. Asked for an explanation as to why it never arrived and nothing
DO NOT RECOMMEND. will not use again
10 de septiembre de 2019
Opinión espontánea
Bought a mug 2 weeks ago still not…
Bought a mug 2 weeks ago still not received it, still not had communication about where it is ? Don’t know if I’m going to get it , it was gift for someone who was leaving so I missed opportunity to give her it ! Annoying 😠
7 de septiembre de 2019
Opinión espontánea
Still not received order
Ordered a key ring nearly 2 weeks ago - supposed to be here in 3-5 days but still not received anything. Emails from your company keep saying the key ring is on its way
2 de septiembre de 2019
Opinión espontánea
wrong time scales
I order the package and then received an email say because I had ordered a key ring it would arrive in 3 day it took five days to arrive
6 de agosto de 2019
Opinión espontánea
very disappointed
Sadly I needed the mug for a particular day and chose Supermug because at the time it said on the website it would be delivered in 72 hours. When I received the invoice it said the next 5 working days. I immediately emailed back saying should I cancel the order or could they still get it to me in time. 3 days later they replied saying no, it would come in 5 working days. I missed it and as I work abroad, it will presumably get sent back to them, but I still paid for it.
3 de agosto de 2019
Opinión espontánea
Great service and lovely gift
2 de agosto de 2019
Opinión espontánea
I loved the father's day keyring so…
I loved the father's day keyring so much that i ordered 2 teacher's keyrings. Unfortunately, there was a spelling mistake but i got a repalcement a few days after i informed customer services. I would highly recommend Supermug.
9 de julio de 2019
Opinión espontánea
Simple and straightforward transaction
Simple and straightforward transaction. Good quality mug.
5 de julio de 2019
Opinión espontánea
Fast delivery and great product
Fast delivery and great product! Cost for delivery did seem expensive however.
1 de julio de 2019
Opinión espontánea
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