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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

With severe COPD and heart failure I had doubts as to whether the Tern QuickHaul P9 would give me the mobility I lacked having been housebound for the last year. It has exceeded my expectations, maki... Ver más

Valorada con 5 estrellas sobre 5

Professional and friendly, provided an excellent service. Most helpful, couldn't believe how quickly they responded to emails even out of working hours. The bike was delivered earlier than expected, c... Ver más

Valorada con 5 estrellas sobre 5

Awesome company I bought my first eMTB from them - Orbea Rise m20. It's always stressful making such an expensive purchase. By the end of the in-store process, which involved lots of decision making... Ver más

Valorada con 4 estrellas sobre 5

Found via web search for specific model and price in my area. Helpful, knowledgeable, polite and friendly. Checked over the bike prior to sale. Selection of good quality accessories available. F... Ver más

Información sobre la empresa

  1. Tienda de bicicletas

Sobre Surge Bikes

Escrito por la empresa

Surge Bikes Logo Surge Bikes is the perfect place to start your e-bike journey. Shop either online or at our Hampshire store. We stock a carefully curated range of e-bikes in all categories from Cube, GoCycle, Haibike, Mondraker, Orbea, Riese & Müller, Surge and Tern e-bikes. Test rides are always available in a safe environment across the full range of our e-bikes, including all Cube, Riese & Müller & Tern cargo bikes. We are particularly noted for our knowledge and range of cargo, mountain, trekking and road e-bikes, as well as for our outstanding coffee.

eBike Categories


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

471 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(471)

0 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Tern GSD

I recently brought a Tern GSD from Surge Bikes. From my initial enquiry Matt took the time to understand how I'd be using the bike (mostly for carrying children) and help recommend the necessary accessories and check for compatability etc.
The bike was built and sent quickly and Matt also helped chase the freight company when I hadn't had my delivery date confirmed.
Overally a totally seamless experience, thank you very much!

10 de agosto de 2024
Valorada con 5 estrellas sobre 5

Very friendly and helpful

Matt and the team made the whole purchase experience very simple. They have a great range of bikes, but if you're after something special they are one of the few Mondraker stockists in the UK.

10 de agosto de 2024
Valorada con 5 estrellas sobre 5

Highly recommended

Received good advice on the bike I bought. Staff were polite and professional. No power sales, told me what I needed to know and then let me make a decision.
The bike arrived on time and was well packed.
Highly recommended.

5 de julio de 2024
Valorada con 5 estrellas sobre 5

Very good company

Very good company, very prompt in all correspondence and professional, they even provided a full brief on the bike as part of the delivery. Would definitely recommend.

10 de agosto de 2024
Valorada con 5 estrellas sobre 5

Great customer service

Great customer service, very helpful, and the ordering system on the website was very intuitive. The delivery of the bike and accessories was also very efficient. Overall, a really good experience and I’d recommend dealing with Surge Bikes to anyone.

10 de agosto de 2024
Valorada con 5 estrellas sobre 5

Great to deal with

The way you order was different to what I'm used to, no buy it now type option.
Instead I enquired about the bike and then had a email back to make sure I was happy with the size and was told bike was in stock & it was shipped the following week. Very happy with process.

20 de julio de 2024
Valorada con 5 estrellas sobre 5

Outstanding service!

I bought a Tern GSD bike at Surge bikes and the experience was outstanding! First, the 10% discount in accessories is amazing. Second, they suggested what accessories to get, which was super helpful since I'm new to these bikes. Finally, it was delivered on time, all assembled and neat and Mark gave a nice introduction to the bike.

16 de julio de 2024
Opinión espontánea

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