Suvie Opiniones 

Great food, great service! Highly recommended!

I love my Suvie!!! Absolutely delicious meals every single one! So easy to use and I just relax and then enjoy the best ever meals👏🏻👏🏻🥰Thank you👍🏻

Just giving a quick overview of my Suvie Experience for 2-Years now. I am thrilled with the quality of service they provide. The meals are always interesting, some order again and again. The sauces are wonderful, and the balance of scheduling when flying around for work and being in and out of town but knowing you have something good in the freezer to quickly cook in 40-50mins is a wonderful thing. Highly recommend, and the Customer Service is top-tier, always quick to respond to emails and always with answers. Can't recommend them enough, and glad finally made the purchase after considering it for 1-2 Years before I bought mine. Sadly don't have the new one, but like my older 2.0 one just as well. ^_^

While I like the convenience of being able to pop something into the SuVie and just let it go, sometimes converting regular meals to SuVie can be tricky. I am giving this 3 stars because the idea was great, the execution could have been better. The shipping logistics for the food boxes have been a nightmare. The app says they ship on one date and provide a tracking number, a week later the box still hasn’t shipped. The shipping company doesn’t bother to enter the information into their system so you can’t track your box to know when it will arrive. If they leave the box at the wrong door you run the risk of the box being left outside for too long. Then there is the cost. They tell you that you can get your SuVie for $149 but there is a catch. You have to subscribe to their food boxes for at least 6 shipments of at least 4 meals. This usually works out to about $138. In the end you are paying more, instead of just paying $699 outright. If you are thinking about getting a SuVie, there are better options out there.

BUYER BEWARE!!!! I ordered this product for my parents. I returned five days after getting it. I called and spoke with a representative and requested them to not send the free meals because we weren't keeping the oven. They sent the free meals anyway. They where left outside and we did not feel they were edible. The FOOD cost MORE then OVEN! $295.65 ---4-packs of Salmon for two.The food was suppoosed to be free.

I have to say we were a Hello Fresh family and we loved it but the prep was a lot to do at 6:45 on a Tuesday night after activities so when I saw this come up in my Facebook feed I was totally pumped! When it works correctly it is like kitchen sorcery to have food kept cold all day and then cooked and ready when we get home. I do have some critiques though:

My robot came but the pans didn’t and then I started receiving meal shipments without the stuff to cook them in. It took an email and two calls to customer service to fix this and it took about three weeks after that to get me trays.

The tab on the recipe card only scans correctly about 20% of the time and then I have to hand enter it (I always forget about the app).

The food is pretty good, not Hello Fresh good but good. The meat is never dry and is tasty. I did have one chicken recipe this week where the chicken was still raw so I had to roast it another 15 minutes. The broccoli and green beans are always soggy but cauliflower, sweet potatoes, corn, and peas are fine. The mashed potato stuff requires more milk and butter than the recipe calls for to be good.

One thing I wasn’t expecting was up charged meals that were chicken or pork. I can understand steak and shrimp. You really have to watch the up-charges.The desserts are pricey but good. They have a pretty good variety but I still wish it was Hello Fresh quality and price without the prep.

The air fryer portion is just ok. I originally intended on getting rid of my air fryer when I bought this machine but I have kept it because it works better.

Overall this has made life a lot easier and we are eating healthy food at home. I think this may be a new company and with time the machine will improve and the meal selection will grow even bigger. I order 6 meals every two weeks and that works we for my small family. For now I will keep ordering.

Two weeks after ordering the oven and credit card being charged, still no arrival. There was an order status link in my confirmation email but the link went to a broken link page. I tried to cancel my order but no way to speak to anyone through their Facebook page, chat, or contact email. Finally through chat I demanded to get a confirmation of my cancel. It was acknowledged but would take 12-24 days for the refund. I waited then threatened to file a chargeback with my CC. I got an immediate message in chat that they entered a ticket. Wait 3-5 MORE DAYS! This company has POOR CUSTOMER SERVICE and is obviously having cash flow problems. Run!

It is not made clear that when purchasing this item you are signing up for a subscription commitment. I intended to get their meals but realized that the vegetables all come out soggy so I wanted to just make my own. It was when I tried to cancel their meals that I was informed I had unknowingly agreed to a subscription I couldn't get out of.

We love the appliance but we ordered our accessories kit back in December - it's now March and we haven't received it. We have spoken with several customer service agents about this and every time they just say it will be shipped and we will receive a confirmation email. We never get an email and our complaint goes ignored.

The meal plans are various and have good options to chose from. Suvie meals are easy and quick to prep and love the convenience of the system.

The only issue is that sometimes it will pop the circuit when we try to turn it on. We have found a work around that involves moving our portable electric generator into the kitchen to run it from that. We had an electrician come out to check our electrical but everything they did couldn’t recreate what the Suvie does, so we were not able to get resolution that way. Not sure how to fix it or why it gets triggered to have tha circuit problem sometimes.

had the 3.0 and upgraded to the 3.0+ for the air fry feature. Unfortunately it works terribly. Chicken nuggets are burned on top and wet on the bottom. I called and emailed customer service, but have been waiting weeks for them to get back to me. Maybe they’re trying to wait until the return period has expired. Seems like it. Air fry baskets are small and the feature doesn’t work very well. The light on the water level compartment is great, and not being able to toast makes is really inconvenient. See less

The Suvie unit itself is fantastic and we have loved ours for more than 3 years. The meals are well balanced and relatively affordable particularly considering how easy they are to make/prep. Our latest machine stopped heating the lower element which meant anything in the lower bin would come out cold or even still frozen. After almost a month of talking with tech reps they decided we would need a new unit. This was Dec 17 of 2025. It is now Feb 19th of 2026 and the new unit still has not shipped. Their customer service team will take, at minimum 3 days to respond, which they will, and will seem overly apologetic. It’s hard to see if it is sincerity or just AI making up for their mistakes. As active duty military, with a family that depends on something like this to provide nutritious meals in light of my absence, the customer service is almost abysmal. I want to love this product and have for a long time, but buyer beware, if and when it breaks, good luck getting a new unit in less than 3 months…

Crappy customer service! Can’t stop meal delivery! Had to close my debit card and get a new one!😡 Seriously crappy service! They make sure there is no human by phone or messaging you can talk to in order to stop unauthorized payments! Plus the food sucks!

Everything is fine with Suvie until you have a problem. I cannot seem to get a hold of a human being. I received only 3 of the 8 meals that I was supposed to get. I have chatted with their non human customer service three times, with it always ending in I will create a ticket and someone will get back to you. They don’t get back to me. The last time the computer put urgent on the ticket…. It didn’t make a difference. This is a good concept and the meals are good, but if they charge people for food they don’t receive and won’t do anything to correct it. It just isn’t worth it. If they ever fix it, I will update my review though I think I will have to go through the dispute it with American Express route.

Cooks food well. Spills water everywhere. If left unattended, damage could be done to kitchen. I've decided to cook all food by placing my Suvie in the bath tub. Only realistic way to avoid water damage. Customer service does not help with issues, they only copy and paste default guides which are not applicable to unique situations.

Conta.\n Cted customer service because I wanted to return my brand new Subi and buy a newer model with the air fry. Somehow, I ordered by mistake. The wrong model customer service is nice. When they answer, but they never get back to me. One customer service agent was very polite and said that she'll send me A Shipping labeled a Sun that went back, and then I could reorder.I never hear from them again.And no shipping label was sent to me.I've asked several questions about the free meals.I'm supposed to get, I've got none and I don't receive any response from customer service.This is very poor they don't care about me , I don't trust them now

The meals are delicious. After a long day at work, the last thing I want to think about is the evening meal.

we purchased this machine at discounted price with meal plan,1st the machine is okay ,the app they use and the setup is confusing, they say you get discount coupons for meals and at the time my account was frozen and couldn't order any meals. Their support had to fix that issue and the 1st meal plan I ordered seemed okay but I got meals I didn't select. I froze n the following orders and then we decide to try another order and they doubled the ordered and charge me for meals i didn't select. I contacted support and they said i was under contract to buy at least 4 meals before 12 month time. or return the machine.

We can't even review the appliance yet because they messed up the food order twice now. They utilize "OnTrac" as their shipping resource - you can't use a budget shipping company when you are sending frozen foods!!! Some Christmas present to us . . . not.

Great food!

I really have enjoyed the great food options with Suvie and the ease of prepping and cooking food. It simplifies my days and I highly recommend adding Suvie to anyone's kitchen!