Swaggle 

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Fantastic fast service & great price! Ordered Spd100 puppy food and a Snooza dog bed (which was spotless unlike the ones I saw in the petstores which were all dusty etc, which was the original reason... Ver más

Valorada con 5 estrellas sobre 5

Swaggle's prices on dry dog food (Royal Canin Poodle breed) and Epiotic ear cleanser were extremely competitive, they communicated well and shipped the product quickly. It arrived quickly and well-pac... Ver más

Valorada con 5 estrellas sobre 5

I was recently asked to give my honest feedback for Swaggle. Swaggle was the cheapest option available at the time of purchasing. I've been jumping around between different online shops to get this sp... Ver más

Valorada con 5 estrellas sobre 5

This was my first interaction with Swaggle and it was very easy. I ordered an 18kg bag of dog kibble on-line which was uncomplicated, with delivery scheduled within a decent time frame seeing as we l... Ver más

Información sobre la empresa

  1. Tienda de suministros para mascotas
  2. Tienda de aves
  3. Tienda de alimentos para animales
  4. Seguros para animales domésticos
  5. Tienda de animales

Sobre Swaggle

Escrito por la empresa

Swaggle is is the online pet store making pet parenting too easy. With a wide range of leading brands, personalised product recommendations and Flybuys points on every shop, we do whatever it takes to make shopping for your pet easier than ever.

You don’t want to be left wondering how to be a great pet parent, you just want to get on with it. That’s why Swaggle’s here, because no one wakes up thinking ‘I can’t wait to lug a 20kg bag of kibble to the car.’

Ever forget to go to the pet store? It happens to the best of us. But with repeat deliveries of leading brands you’ll always have what you need, and you’ll never have face those judgy puppy dog eyes again.

How about personalised product recommendations so there’s no standing in the pet store aisle guessing, ‘Which product is right for my fastidious ageing cat?’ It’s another way we make pet parenting too easy.

It all starts with a pet profile. So set up yours today to start make pet parenting so easy even your goldfish can do it (just kidding).

Set, Forget, and Earn Rewards on Repeat. Join Swaggle’s NEW Repeat Rewards Club and save on every Repeat Delivery order and unlock exclusive rewards for your pet.

Create a Pet Profile

This Weeks Specials

Repeat Rewards Club


Información de contacto

Todas las opiniones

(1905)

121 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Cat litter

The order arrived promptly and i was hoping for a miracle due to the cat litter I was using became putrid after a day or two
I ordered this product to see if it would absorb odours and so pleased to say that this product works
I change the litter every week and this product is effective

8 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

fantastic experience

The cat litter we bought can be quite difficult to get in store, so we were able to buy enough and have it all delivered to our door in a timely manner! Overall, the process was easy!

26 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I would not reccommend purchasing from…

I would not reccommend purchasing from Swaggle to anyone, very poor customer service and false information on their website.

Made an order on Swaggle with their website stating they have 2-6 days for delivery. It has been 5 days since I placed my order and I reached out to be advised about tracking. They informed me that they have not even processed my order yet. I have requested a refund as their is wesbite has false and misleading information, I would not have ordered if I knew the real delivery time frames.

They now are ignoring me and have gone quiet since requesting the refund. Please avoid the possible risk of being ripped off and just order from a more reputable company.

6 de noviembre de 2025
Opinión espontánea
Logotipo de Swaggle

Respuesta de Swaggle

Hi Becc,

We’re really sorry to hear this hasn’t gone smoothly. To help us get things sorted as quickly as possible, could you please email support@swaggle.com.au
with your full name (as per the order) and order number?

We’re unable to locate your order based on the name provided in this review, but once we have those details, we’ll do everything we can to expedite the resolution for you.

Warm regards,
The Swaggle Team

Valorada con 5 estrellas sobre 5

Value for money

I just happened to see Swaggle as I was looking at Ivory Coat online. Firstly it was massively better value than some pet stores and secondly, from it being shipped to receiving it was 1 full day! That's amazing delivery time to Adelaide..thankyou!

28 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great choices for giant dogs

I recently bought my dogs some excellent quality toys from Swaggle. I have a very large giant dog - even for a giant breed, he's a brute and it's always so hard to find anything for him to play with, let alone finding good quality, so I was so happy to find Swaggle. The website is easy to navigate, the choice is excellent, delivery was quick and there was no faff of excess and unnecessary packaging (landfill). Just great all round

16 de octubre de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Swaggle turned around a bad experience and made it great! Thank you.

I have UPDATED this review from originally a 1 star with the below comments to a 4 star as Swaggle really tried to turn around the issue at hand. I dealt with a fabulous employee named Saren and he went above and beyond to rectify the situation with my missing delivery. 5 Stars to him as I know it’s a difficult job to deal with upset customers. I got a call from him the next morning after my Chat Bot frustration and also a follow up email from Saren (plus another employee). He provided a solution and was understanding and polite. He explained but also listened. A HUGE thanks for all his help. I’m now just waiting on the redirected package to arrive. So it’s no longer a big no and I will order from Swaggle again for my cat. Prices are competitive and my mum initially recommended them as she had good experience with them and never any delivery issues. I still think the Live Chat option needs to have a real person available not just a chat bot however perhaps they can work on that in the future . WELL DONE FOR TURNING AROUND AN UPSET AND FRUSTRATED CUSTOMER

***Initial review: VERY DISAPPOINTED! First time user for Swaggle. I couldn’t get hold of a human when my delivery wasn’t delivered! The Chat Bot is absolutely hopeless and makes you go in circles. You can only communicate via an email really and that’s useless if you need something resolved asap like a missing order. They use a Courier company. I got an email today to say my order was delivered. Showed a photo of my building but no package. Very upset and frustrating.
Let’s see if I get a response tomorrow from my email.

28 de octubre de 2025
Opinión espontánea
Logotipo de Swaggle

Respuesta de Swaggle

Hi Jordan,

We’re truly sorry about your experience and completely understand how frustrating this situation must have been. We know how important it is for deliveries to arrive safely and for customers to reach us easily when something goes wrong.

Our team has since been in touch to remedy the situation. We’re also reviewing this case with our delivery partner to ensure this doesn’t happen again. Swaggle takes every piece of feedback like yours seriously as it helps us improve both our delivery process and customer communication.

Thank you for giving us the opportunity to make this right — and we hope your next experience with Swaggle is a smooth one.

Warm regards,
The Swaggle Team

Valorada con 5 estrellas sobre 5

BEST price

They always come out on top on price.
Fast delivery and best of all free with minimum spend but just means you buy all you need in one shop.

9 de octubre de 2025
Opinión espontánea

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