Swansea Tyres Limited Opiniones 

536
•
TrustScore: 5 sobre 5

5,0

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My first time using Swansea Tyre Clutch & MOT center and definitely NOT my last - Absolutely brilliant place! Not only did they give me a good price for the work, they completed the work rea... Ver más

Valorada con 5 estrellas sobre 5

Sorted out my wheel alignment issue perfectly, answered all questions and explained everything thoroughly. After being stung by so many garages, I'm hoping I've finally found a good one. Major service... Ver más

Valorada con 5 estrellas sobre 5

AA recommended , after breaking down in Swansea the AA safely got me to Swansea tyres ltd, who had agreed to repair my broken alternating timing belt, after a phone call from the road side by the AA... Ver más

Valorada con 5 estrellas sobre 5

Really impressed with this place, hassle free and really fair and transparent in pricing especially when things change (I was getting some work done after an MOT fail, and although parts needed were... Ver más

Información sobre la empresa

  1. Tienda de neumáticos
  2. también en la categoría
  3. Tienda de reparación de automóviles

Información proporcionada por diversas fuentes externas

Swansea Tyre & Clutch & MOT Centre does a lot more than just fit tyres and clutches & MOT's! We service, & repair all makes and models of vehicles and light commercials. We are also a Quantum Tuning Partner and are able to remap and tune your vehicles while you wait! We are part of the RAC Approved Garages network and also Trading Standards Motorcodes Approved. We are also AA Approved and recommended as of March 2017 We are a Tec4 Lubricants Service Centre so we are able to advise on the best treatments and service issues for your vehicle. We are on the Approved Garages Network, which means that you are always looked after and to the highest possible standards! You are also able to find us on the AA Garage Guide! We offer 24 hour recovery including specialist fuel drain services across South Wales, so if you break down we will be there to help!


Información de contacto

5,0

Excelente

TrustScore: 5 sobre 5

536 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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5,0

Todas las opiniones

(536)

1 opinión en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Unacceptable service

My car been in for repair since the first week of September. Myself and my husband knew it wasn’t going to be a quick fix, didn’t expect to be put through this stress. They have given us so many different stories and empty promise it absolutely ridiculous,it’s become a joke, lost count how many times they haven’t returned our calls and given us false information or different stories on the whereabouts of my car.

I called into the shop to speak with someone, a young lad sat at the front desk on his phone while the receptionist was taking a call, he refused to acknowledge me and went asked to serve he laughed and said no. The customer service is the worst I have experienced yet.

Myself and my husband have been very patient, surely a little customer service wouldn’t be too much to ask for, it’s only been 5 months!!! All my friends and family members can’t believe what we are going through.

Maybe one day they might return our call ??

12 de enero de 2019
Opinión espontánea
Logotipo de Swansea Tyres Limited

Respuesta de Swansea Tyres Limited

Hello Steph, I would like to look into this for you personally. We don't have any vehicles showing on the system from 5 months ago that is still with us. Can you please let me know the make and model of your vehicle?

Also, please le me know when you came in and experienced this bad customer support. Please be aware that we take accusations of this manner very seriously and will ensure we get to the bottom of this and also ensure you get the customer service you expect.

Regards

Lee Pallister (Managing Director)

Valorada con 5 estrellas sobre 5

AA recommended

AA recommended , after breaking down in Swansea the AA safely got me to Swansea tyres ltd, who had agreed to repair my broken alternating timing belt, after a phone call from the road side by the AA mechanic. My car got repaired , I felt the cost of the repair was very fair, Garage staff extremly friendly. can only give high praise and a big thank you.

27 de diciembre de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Professional and friendly

Professional outfit, the only service that I’ve witnessed showing the old parts and explaining in detail why it needed replacing.. Will certainly be using again and recommending to others.

17 de diciembre de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Great service, guy at reception a bonkers, which kept me entertained! But overall great customer service! Thanks!

15 de diciembre de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Honest & reliable

Really good service, well priced, honest and trustworthy, so glad I found this place, would highly recommend.

23 de noviembre de 2018
Opinión espontánea

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