Five start service by Danny in service /parts . Pleasant friendly and attentive. Kept me informed of how long I would need to wait and ensured I had drinks and biscuits. I was having a particularly h... Ver más
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Five start service by Danny in service /parts . Pleasant friendly and attentive. Kept me informed of how long I would need to wait and ensured I had drinks and biscuits. I was having a particularly h... Ver más
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I have an Audi Etron which I have had some issues with, not bought from Preston Audi but I took it there for the warranty work, dealt with Kieran in the service department, a credit to this company. T... Ver más
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When you contact company over a car , I made an offer expected a come back and get totally ignored, even cst service kept saying someone will be intouch if this is pre sale god help after sales. When... Ver más
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Swansway Garage Preston. Big shout out to Chris Reid. Best customer service experience we’ve had in a long time. Made purchase easy and seamless. All issues dealt with immediately and everything c... Ver más
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Escrito por la empresa
Hello, we're Swansway Motor Group.
With over 50 years' experience in helping people find and service their vehicles.
Gateway, CW1 6YY, Crewe, Reino Unido
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 93% de las opiniones negativas
Suele responder en menos de 48 horas
Así usa esta empresa Trustpilot
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I bought from them a Toyota Rav4 Hybrid, they delt in very professional way and in less than 30 minutes i've concluded my purchase with them with confidence.

Respuesta de Swansway Motor Group
I recently bought my new Sealion 7 from Swansway Motor Group in Crewe, and the service was fantastic from start to finish. The whole process was smooth, professional, and friendly.
A special mention to Olivia, who went above and beyond to make sure everything was clear and easy — nothing was too much trouble, and her customer care really stood out.
I’m absolutely delighted with my new car and wouldn’t hesitate to recommend Swansway Crewe to anyone looking for great service and genuine care.

Respuesta de Swansway Motor Group
Salesman Jabe was knowledgeable and very helpful throughout. He made the purchase extremely pleasant and hassle free.

Respuesta de Swansway Motor Group

Respuesta de Swansway Motor Group
I've had a very poor experience with this group after purchasing a VW Tiguan from the Wrexham garage,
The salesman was good and has done all he can to rectify matters but the problems should not have been encountered, I will list them here:
(1) I had arranged for a rear bumper scuff protector to be fitted free of charge as part of the deal, this hadn't been done on collection of the vehicle and the part hadn't been ordered, it has since been supplied.
(2) Vehicle was to be supplied with a full tank of fuel; it wasn't but was rectified by me sending in a receipt.
(3) The wrong registration plates were supplied on the vehicle - they should have been PJ68 but PJ69 had been supplied - only discovered when stopped by Police; new number plates were sent out!
(4) I took the car to an independent specialist to check and there were numerous fault codes on the vehicle; further to this the DSG Gearbox only had 2.5ltrs of oil in it and it should have 5.5ltrs! The vehicle clearly hasn't been given a service by the dealer which is very poor!
Overall I have no faith in their abilities; great helpful salesman let down by a poor service, can not recommend I'm afraid.

Respuesta de Swansway Motor Group
Car buying how it should be.
After searching for ages for a low mileage RS6 I found “the one” at Stoke Audi and paid a holding deposit online and went to see the car the next day.
Philip the sales agent made the process very easy with no pressure selling for any add ons, he explained what was available and I made my choice.
Super professional and a great hand over experience.
Thanks

Respuesta de Swansway Motor Group
Great service and staff was fantastic.
Made you feel welcome and reassured you when you had any concerns with the vehicle. They did not bother you or applied any sort of sales pressure which was reassuring.
I enjoyed my experience with Motor Match Crew branch.

Respuesta de Swansway Motor Group
I'd endorse Motor Match Crewe because emma was super helpful and friendly I have had a tough time before when looking at a new car but emma and the team made it so simple couldn't recommend them enough!

Respuesta de Swansway Motor Group
Personal service, same people we have grown to trust and a fantastic brand.

Respuesta de Swansway Motor Group
Very knowledgeable salesman. Excellent customer service before and after the sale.

Respuesta de Swansway Motor Group
Excellent customer service and a great range of cars at competitive prices

Respuesta de Swansway Motor Group
I'd definitely recommend BYD Stoke to friends and family because their customer service is excellent from initial enquiry through to purchase and drive away of new vehicle and a courtesy call a couple of days after using your new car. Very friendly and extremely helpful staff.

Respuesta de Swansway Motor Group

Respuesta de Swansway Motor Group
Disappointed can only describe my Experience i bought my wife a 6 month old discovery sport from Stafford Land Rover, she had the car for 2 days she then told me she didnt like the car, thats a problem so i contacted Mark France from Stafford Land Rover the guy i bought the car of 3 days later explained the problem, i knew i would lose some money only to be told i don’t think we are buying cars in, bear in mind i had the car for 3 days, i gave him a solution told him take the car back plus i will trade my 90 defender and take a new discovery off him, surely that would help solve the problem, Mark told Me they he would ask the question and get back to me on the Monday, i knew by his tone he wasn’t interested so i picked the phone up to Hatfields Shrewsbury and within 3 hours a deal was struck they took the discovery sport off me and my defender 90 and i replaced the 2 vehicles with a brand new discovery tempest.
Which i picked up 4 days later thats what i call a proper dealer. I will be contacting Land Rover he’d office

Respuesta de Swansway Motor Group
After one phone call, vehicle available and ready to collect within a week. I have dealt with Dan Telfer 3 times and always impeccable.

Respuesta de Swansway Motor Group
Everthing from test drive to handover was great ,they way i was looked after as a customer was brilliant few times had to chase e mails for info but otherwise highly recomend Oldham VW

Respuesta de Swansway Motor Group
My experience at CUPRA Oldham was positive because I felt valued and cared. The salesperson - Rachael who served me was very polite and patient in answering my questionssss. She was also very familiar with the products.

Respuesta de Swansway Motor Group
Gemma has been very professional, kind and on point through the whole process.

Respuesta de Swansway Motor Group
Decided to use Stoke Audi which was a little further away than my local dealership as they had a good range of RS3 models with more coming soon. Quickly found the one that matched what I was looking for and it was delivered as expected within 6-8 weeks. The whole process was smooth and hassle free.

Respuesta de Swansway Motor Group
Competitive prices and friendly, professional service. Highly recommended.

Respuesta de Swansway Motor Group
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