Sweeplasvegas Opiniones 133

TrustScore: 1.5 sobre 5

1,6

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Waiting on withdrawal for 4 weeks... generic email response every time that they are handling a lot of withdrawals...SCAM... will be reported to BBB and state jag/ag for fraud. Either return our depo... Ver más

Valorada con 1 estrellas sobre 5

This site is nothing but a scam! I've been waiting for a $100 redemption since 4/6 and its still processing and able to be canceled. I have contacted them via email multiple times and get the same gen... Ver más

Valorada con 4 estrellas sobre 5

Site is still a bit clunky but the deals ($50 to get $100, 150% to 200% off packages daily) and games provided (especially the inclusion of Hacksaw games) makes up for the weird site bugs. Cur... Ver más

Valorada con 1 estrellas sobre 5

waiting on a redemption since March 19th. Get the same BS that the team is working on it. Save yourself an ulcer, don't bother. Like someone else said great bonuses but getting it is the issue. Just r... Ver más


Información de contacto

1,6

Muy malo

TrustScore: 1.5 sobre 5

133 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 3 estrellas sobre 5

I came back to give an update

I came back to give an update. I contacted the finance on October 21,2025 to inquire about my redemption. I told them that it was still pending in the Casino. They told me it was in queue and that I would receive my redemption soon. I actually received my redemption later on that evening. I was very happy and surprised to receive it. Therefore, I'm updating to let you know that I did receive my redemption.

21 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

MOST AMAZING CUSTOMER SERVICE!!!

So… I was a little skeptical at 1st due to the fact that they way they do their redemptions is a lot different than almost all of the other sweeps casinos that I have played and redeemed from. BUT…. Their customer service is SO ABSOLUTELY AMAZING!!!! I email them and BAM!!! Immediately I get a response from them!! At 1st they said that I had 2 accounts but, they helped me we got it all figured out! Very very amazing customer service! Easy to win! Amazing daily bonus! I always get a decent amount on the wheel! Compared to other casinos that have a similar wheel and they give .20 or .30 cents everyday. I usually get at least $1.90 or more on their wheel! I have never made a deposit and was able to withdrawal $150 from my free daily bonus money! Like others have said… their redemptions might take a bit longer than other casinos but…. I am sure they will get quicker the longer they are around and at least they stay in constant contact with you until you do get your money which made me feel very reassured! Thanks so much SweepLasVegas!!! Love you guys and will be a loyal player for a long time!!!

Edit: So, when I wrote this review I was told that my redemption had been sent and I would have it within 24 hrs. Well it’s been 36 hrs. And I still have not received it and the bank keeps telling me that it’s them and they keep telling me it’s the bank. I will change the review back if I ever receive my deposit!

Okay…. So…. Another edit! It was actually my fault that I hadn’t received my redemption! I didn’t know my bank didn’t accept international transfers and I gave the casino a number that was not correct to send my money. After figuring out what the issue was the casino had still not had the money returned to them from my bank or the account that I gave them the number for. However…. Like a month later I suddenly receive a deposit out of nowhere for the amount of my redemption from this casino! So after I messed it up and gave them so much trouble being a huge pain in the butt! When the deposit was returned they made sure it got into my account!!! So… pretty awesome service if you ask me!!!

19 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

This site will never be 5 stars!

This site will never be 5 stars for the fact that they take forever to process redemptions but the site states "instant" redemptions . The means they use to process your redemptions are rather unusual and seem shady, especially when others state they used to have the options right on the site you didn't have to send redemption method through email . I hit 100 sc on the wheel and played for a bit and went to cashout and then was banned because multiple accounts on the IP address. I tried to explain that my family lives on the same property as me but we have different addresses so we were not apart of the same household. My phone just connects to there wifi when my service is crap. After all the bs and being told I won't be getting my wins they said they'd refund me for my purchase they said I'd receive it in 24 hours but wouldn't tell me which payment method it would go back to . It's been days and I never received it. 100% avoid at all cost this place blows .

9 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

SCAM STAY AWAY

I hit very quickly, $50 into $1400 in like 20 minutes. They asked me to send bank information over email, first time seeing this in my social casino career. I’m going to do so hesitantly, I will give an update once the redemption hits my account.

At least they haven’t asked for last 4 of SSN. 😂

Update: They seem pretty backlogged, took 2 weeks them to tell me my redemption was unsuccessful.Then 2 days of headaches with customer service. Still waiting on funds.

Update , still nothing and no response from customer support in a week

Update, customer support answered, asked me the same questions a week ago. Still 0 progress made, as the days go on and everything from signing up to now, it feels like a scam. I would love to hear from someone who actually got paid out on this site

Update, it’s been exactly a month. None of there redemption options work. They paid some of it but I had to wait a month and they had to directly send it to my bank. They will give you the run around, they take advantage of problem gamblers by leaving redemptions sit for weeks to entice you to cancel and keep playing. They won’t pay you unless you spam their “support” endlessly.

11 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scammy mcScam-erson

Banned acct as soon as I won, went to redeem and they banned me. The website is made extremely poor as well as the email they have listed for support is not a working email. I also spun the wheel one day and as it slows down it hits the next one just like every other site that has the wheel or even every other time I spun the wheel on this site one day I was so happy cause it has slowed down and it the one more turn and it was $100,-lbut then it pushed over to the next one. I knew right away this was a scam and should’ve never bought anything on here but I decided to buy a welcome package. As soon as I went to redeem my account was banned the next day I called my girlfriend and they had banned her account probably because they think I had multiple acts this happens too often I wish she had verified her acct before I went to redeem because then they would no it is not two accounts for 1 person. Support still hasn’t responded because the first two email I sent I got an email saying it was an invalid email address… what a joke will update when get a hold of someone there ..

12 de octubre de 2025
Opinión espontánea
Logotipo de Sweeplasvegas

Respuesta de Sweeplasvegas

Hello,

We’re very sorry to hear about your experience. Please note that, as stated in our Terms & Conditions, multiple accounts per household are not permitted, this was also communicated by our support team.

For further information or clarification, please feel free to contact our support team directly at hello@sweeplasvegas.com

Valorada con 1 estrellas sobre 5

This casino is headed in the wrong…

This casino is headed in the wrong direction. I played here for almost a month and the experience has gotten worse.

My initial withdrawals took a very long time which was a little annoying but not a huge deal.

I haven’t been able to make a purchase on this site for over a week now. It’s unclear to me if this is a site wide problem or if my account was restricted.

Customer support doesn’t respond. It’s like this site was abandoned.

Very strange experience I would now label this a scam casino to be avoided.

10 de octubre de 2025
Opinión espontánea
Logotipo de Sweeplasvegas

Respuesta de Sweeplasvegas

Hello Brandon,

We’re truly sorry to hear about your recent experience and appreciate you taking the time to share your feedback.

It’s unusual, as we haven’t received any reports of site-wide purchase issues, and we also couldn’t locate any support emails from your account in our system. If you're still experiencing problems, we strongly encourage you to contact our support team directly so they can look into your account and assist you promptly.

We’re committed to improving and providing a fair and enjoyable experience for all players. Thank you for playing with us, and we hope to resolve this for you soon.

Valorada con 1 estrellas sobre 5

Terrible scam casino

Terrible scam casino. I invited friends over to the house and they banned all of our accounts simply because we were connected to the same wifi. Do not ever use this casino!

6 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scam

I tried to withdraw and they sent me an email saying i cant withdraw because there is another account using my ip address. I live in an apartment... so now my accounts banned and i cannot get my 130$ that i bought a package to get up to. Legitamite scam site will do anything to not give you your money. The only 5 star review on this crap website was probably them do not use.

6 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Giving it one star untill my redemption…

This casino is amazing has a great selection of over 2000 games which many are unique not to mention fun. I especially love plinko to which they have some I've never even played before on other sites nor seen. Redemption may be a bit slow which is my only complaint but they do in fact 100% pay you out.. 100% certified and legit!!

3 de octubre de 2025
Opinión espontánea
Logotipo de Sweeplasvegas

Respuesta de Sweeplasvegas

We're thrilled to hear you had a great experience. Your support means a lot to us. Best of luck, and we look forward to having you back soon!

Valorada con 1 estrellas sobre 5

This place is a scam do not use it they…

This place is a scam do not use it they blocked me when I tried to go get my no rules for broken

29 de septiembre de 2025
Opinión espontánea
Logotipo de Sweeplasvegas

Respuesta de Sweeplasvegas

Hello Kyle,

We’re sorry to hear you feel this way. However, as previously explained by our support team, your account was blocked due to the creation of a duplicate account on your end.

Please note that our terms clearly state that only one account per household is permitted. We have a zero-tolerance policy for violations of this rule, as it is essential to maintaining fairness for all our users.

If you wish to receive further information or clarification, you’re welcome to reach out to our support team directly through our contact page.

Valorada con 1 estrellas sobre 5

The waiting game

In a few hours it'll be 5 days since I've put in my redemption. I've played it down from 220 to 100 since it's been pending and able to be cancelled in my history this whole time...I've purchased before on this site and I have referred atleast 10 people who have also purchased on this site... Starting to lose my faith that they are legitimate so will not referring anyone else until I actually have one single successful redemption..I will update if/when I get my redemption but it doesn't seem likely at the moment given the amount of days I have been able to cancel it.. disappointing because I rather enjoy playing on the site and thought they had potential....

Edit...the 24th I put in the redemption..a Weds...I confirmed all of my banking details within 24 hours...my redemption is still able to be cancelled..5 days later...but yes you are right .. 3 business days later and 2 weekend days . I would like to believe you guys are legitimately processing my redemption but actions speak louder than words ya know?

Update. Beware of this site guys, they don't payout.

23 de septiembre de 2025
Opinión espontánea
Logotipo de Sweeplasvegas

Respuesta de Sweeplasvegas

Hi Felicia,

We're very sorry to hear about your experience and truly understand your frustration.

Please note that our support team does not operate over the weekend, which may have caused some delay. Additionally, we were waiting on confirmation of your bank details, without this confirmation, we are unfortunately unable to process your redemption request.

It’s also important to mention that when a redemption is canceled and the funds remain in your account, the balance may fluctuate based on your activity on the casino (whether through wins or losses).

That said, we can assure you that our team is now reviewing your details, and your redemption is currently being processed. You can expect to receive it soon.

We appreciate your patience and thank you for being a valued player. If you have any further questions, please don’t hesitate to reach out to our support team directly.

Valorada con 1 estrellas sobre 5

Nope

Edit: Fot my redeem, took weeks. I’ll never deposit here again

Edit: lowering my rating to a 1 star. They have failed to send my full redemption despite customer service saying they will. Initially they only sent 10 of my 260, afterwards they sent another small amount and are now ignoring my emails. Should’ve know this site was a scam when they sent 10 dollars to my wallet and not my full amount. STAY AWAY

I will reserve final judgement for when i get my crypto deposit. They sent 10 USDT up front and had me verify that I received it. Now I’m waiting on the rest as they said it will be processed soon. Everything else was smooth. Loved the first deposit bonus deals and they have a good selection of games. Customer service was great in assuring id get the rest of my redemption after I flipped out after only getting 10 USDT. If the other 250 is sent successfully it’s an easy 5 star.

19 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Petty

So, my girlfriend and I play on many of these casino platforms. We both have our own accounts. This is the only platform that locked my account due to the fact, my girlfriend and I live together. They said, "I had duplicate accounts and that they have no tolerance for bonus abuse or fraud."

22 de septiembre de 2025
Opinión espontánea
Logotipo de Sweeplasvegas

Respuesta de Sweeplasvegas

Thank you for sharing your feedback. We completely understand your frustration and would like to clarify the situation.

As stated in our terms and conditions, each household is limited to one account. This rule is in place to ensure fairness, prevent duplicate accounts, and protect against bonus misuse. Since both you and your partner registered separate accounts from the same address, our system flagged this as a violation of our policy.

We apologize for any inconvenience this has caused and appreciate your understanding of the measures we must take to maintain a fair and secure platform for all players.

If you’d like us to review your case further, please contact our support team directly, and we’ll be happy to assist.

Valorada con 4 estrellas sobre 5

Rough draft review

I'm giving 4 stars for now because I currently just started the redemption process once this transaction is completed I will give a full review. It is a good platform plenty of game providers and some good exclusive games that is always a plus daily bonus, sign on bonus, referral bonus. Layout is like most other sweeps sites customer service however is not live it is by email only. I will update review once the redemption process is completed.

10 de septiembre de 2025
Opinión espontánea
Logotipo de Sweeplasvegas

Respuesta de Sweeplasvegas

Thank you for your feedback, it means a lot to us! We're glad you're enjoying the platform so far. You’re welcome to purchase more coins anytime to keep playing and exploring our games!

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