Swindon Car & Van | Rental & Used Vehicle Sales Opiniones 

99
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Fantastic service from start to finish!I recently hired a small van from Swindon Car & Van Rental and couldn't be happier with the experience. The team was incredibly professional, nice, and absolutel... Ver más

Valorada con 5 estrellas sobre 5

Today I was let down by a national competitor of SC&V (it definitely wasn't Enterpise, nudge nudge wink wink) who messed me about for a pre-booked, pre-paid hire this morning. I went to these g... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

First time using these guys & won't be last. They have a great range of vehicles at very reasonable prices. Collecting the van & doing the paperwork was really easy, as was returning the van. They... Ver más

Valorada con 5 estrellas sobre 5

Recently purchased my second van from Simon and his team. Great communication and a hassle free experience. Would highly recommend!

La empresa ha respondido

Información sobre la empresa

  1. Agencia de alquiler de camionetas
  2. también en la categoría
  3. Agencia de alquiler de automóviles
  4. Concesionario de autos
  5. Servicio de alquiler de remolques
  6. Servicio de arrendamiento de automóviles

Escrito por la empresa

Swindon's Number One for Car and Van Rental and Sales, huge hire fleet, instantly availability and open seven days. Book online now or call on 01793 509311.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

99 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(99)

23 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Just replying to your reply

Just replying to your reply, I never said you tried to charge me I said you tried blame me for the damage which had I not challenged I'm sure would have resulted in a charge. As for the £1 charge on my account over the £75 hire charge please can you advise. Those are the facts and BTW my name is Mr Green I'm sure your extensive admin have that on record.

18 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service!

As a first time customer I have found the booking process very easy and comprehensive. The staff are friendly and willing to answer any questions I had (including the daft ones!). Prices seem to be competitive and I would have no issue using them again.

14 de noviembre de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

The booking process was easy

The booking process was easy, great customer service and quick response on the phone and email. The van was really impressive, modern, and nice to drive, etc. I just thought the refund of the deposit was not great it took 6 days, which I feel is too long as it was not a BACS so would of meant it was sent at the end of day 5, 5 days after it was returned. They charged a transaction fee despite there being no damage to the vehicle, so the deposit should of just remained in pending in my account with no transaction fee for myself.

6 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

My Experience

I have used them many times over the years and they never disappoint.
Service is second to none, excellent selection of vans to hire.
Can’t recommend them enough

25 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent pick-up and drop-off process

Smooth pick-up and drop-off process. Very efficient. The van was perfect for what we needed, relatively new and excellent value for money. The team was friendly too.

My only other comment would be that the booking process isn't as good as the rest of the experience. Not being able to see van availability on the web-site is frustrating and would be a good improvement.

21 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good price

Good price , easy pick up and drop off . Vans are always clean and ready to go . Friendly staff .
I won't go anywhere else .

12 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Swindon car and van rental are the best

Over 6 years or more I have used swindon car and van rental . they have always been great . I highly recommend them . Courteous, professional, adaptable they are my motor transport back up as i have no car.
On many occasions they have gone the extra mile (kilometre? ) to help . Hats off to you all ...salud!
thank you .

22 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Swindon Car and Van Sales, would highly recommend.

Although I didn't end up buying a van (at all in the end for personal reasons), we had a really great experience with Swindon Car and Van Sales. They have a huge range at competitive prices. The staff are super helpful, friendly, and have a lot of time for you as well. Would recommend highly.

26 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

My complaint resolved.

I complained to the manager about a fairly serious problem I had with a hire form Swindon Car and Van and his response is worthy of leaving a review.

He listened to my complaint and seemed to empathise with my concerns.
He apologised for the situation and gave me a partial refund.
He reassured me that the fault would be corrected for next time.
Jake was respectful and treated me fairly.

I believe you can only truly rate a company on how they respond when things go wrong.
In this case the customer service was ‘5 star’ and a perfect example of how to resolve a customer complaint.
Well done Jake, you are an asset to your company.

27 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

First time using these guys & won't be…

First time using these guys & won't be last. They have a great range of vehicles at very reasonable prices. Collecting the van & doing the paperwork was really easy, as was returning the van. They were really helpful & friendly, explaining the various insurance options etc. The van was less than a year old & in immaculate condition. Would definitely recommend.

13 de julio de 2024
Opinión espontánea

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