SWIRL Prepaid MasterCard & Employee Gift & Rewards Opiniones 

856
•
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Got my card as a gift, it is so easy to use. I have no bad experience using it not like other gift cards. Would recommend swirl prepaid mastercard.

Valorada con 5 estrellas sobre 5

The SWIRL card order process is very simple and I received emails updating me on every stage of the process. The cards arrived quickly and safely - they were not loaded with money until I confirmed I... Ver más

Valorada con 5 estrellas sobre 5

I place SWIRL orders year round at work, with many large orders at Christmas time. Swirl do get busy at times understandably but I find them so reliable and we get really good feedback on their app an... Ver más

Valorada con 5 estrellas sobre 5

Ordering process is quick and easy, delivery is prompt once funds have been loaded to the account and it's great that the cards aren't loaded with the funds until confirmation that they have been re... Ver más

Información sobre la empresa

  1. Servicios financieros alternativos
  2. también en la categoría
  3. Institución financiera
  4. Proveedor de regalos corporativos
  5. Servicio de pago

Escrito por la empresa

SWIRL Prepaid MasterCard and SWIRL Employee Rewards Gift Card – Ireland's premier choices for secure, convenient, and versatile financial solutions. Trusted by thousands, our Prepaid Mastercard is your gateway to seamless transactions in-store, online, and ATMs globally, powered by Mastercard. Simply top-up in-app or in-store at any local Payzone retailer. Download the SWIRL App, create an account, and receive a FREE card automatically. If you are a business looking to elevate your employee rewards program, and avail of the employee tax free €1500 small benefits exemption, SWIRL Employee Rewards Gift Card is the perfect choice for you. Our Gift Cards are recognised and accepted at over 45 million locations worldwide both online and In-Store, offering employees the freedom to choose their own rewards.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

856 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 80% de las opiniones negativas

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4,3

Todas las opiniones

(856)

120 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

No customer service.

No customer service.
You can't get anyone to call for customer support.Was trying to purchase from apple.com (USA) declined also they said its mastercard.
Never purchase again.

1 de mayo de 2026
Opinión espontánea
Logotipo de SWIRL Prepaid MasterCard & Employee Gift & Rewards

Respuesta de SWIRL Prepaid MasterCard & Employee Gift & Rewards

Hi there,

Thank you for your review. We can confirm that you have already been in direct contact with our support team, and the situation was fully explained at the time.

Your transaction with Apple.com was declined because the merchant submitted the payment as a recurring charge, which gift cards cannot support. This is a merchant‑side setting and not something we can override. Your card is a Mastercard, but all prepaid gift cards have the same restriction when a merchant flags a transaction as recurring.

Our team responded promptly to your queries, provided the reason for the decline, and offered alternative ways to complete the purchase where possible.

We’re always available to help, and if you need further assistance, we’re happy to continue supporting you.

Valorada con 1 estrellas sobre 5

I was given a Swirl card by my employer…

I was given a Swirl card by my employer as a Christmas bonus. What I wasn't aware of was the maintenance fee that would be taken each month once the card was a year old. I feel this is a con to having one of these cards, and I would like to know exactly what a maintenance fee actually does? The money on this card should have been the same as any other prepaid card and as good as cash. My colleagues also found issues when trying to activate the card, having to use an app and not being able to use the cards in many places.
I definitely would not recommend anyone having or gifting a Swirl card

30 de mayo de 2025
Opinión espontánea
Logotipo de SWIRL Prepaid MasterCard & Employee Gift & Rewards

Respuesta de SWIRL Prepaid MasterCard & Employee Gift & Rewards

Hi there,

Thank you for taking the time to share your feedback.

To clarify, the maintenance fee only applies 12 months after the card is initially loaded, and this is highlighted in the card’s terms and conditions. This fee is standard across most prepaid card products.

Regarding activation, the process is designed to be straightforward. While many customers choose to activate through the app, activation can also be completed via the web if someone prefers not to use the app or cannot access it.

The card itself is a Mastercard, so it can be used anywhere that accepts Mastercard, unless a merchant has their own restrictions in place.

Our support team is always available to help with any activation or usage issues, and we are currently reaching out directly to assist you. We’d really appreciate if you could respond so we can resolve this for you as quickly as possible.

Valorada con 3 estrellas sobre 5

I dislike that I can't transfer to my…

I dislike that I can't transfer to my other bank accounts and that you can't transfer from 1 card to another Swirl card as I have a few cards with small amounts on them and can't use them. Also I want to delete old card from my account.

22 de mayo de 2026
Opinión espontánea
Logotipo de SWIRL Prepaid MasterCard & Employee Gift & Rewards

Respuesta de SWIRL Prepaid MasterCard & Employee Gift & Rewards

Hi there,

Thanks for your message.

If the cards you are referring to are gift cards, then no — funds cannot be transferred out to a bank account. Gift card balances must be spent using the card itself.

If you would like old cards removed from your account, our Support Team can absolutely assist with that. We’ve already reached out directly for a bit more information so we can help you get this sorted.

Valorada con 4 estrellas sobre 5

Great experience but

Great experience my only problem with it is I’ve a few of these cards with small amounts on them if you could transfer balance all to one card that would be amazing.

19 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Easy to use

Easy to use - just like any debit card - accepted in all locations - and easy to use online or in store.

13 de abril de 2026
Opinión espontánea

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