Being a previous user of Switchd it was really easy to reinstate my account by giving them up to date details of my present supplier and my meter readings. They quickly did the rest. Really happy t... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Just completed an automated switch to EoN. Painless and simple. Happily, this account has just been recommended by Martin Lewis. This is exactly why I use Switchd in the first place. My only adverse... Ver más
La empresa ha respondido
Switchd changed my dual fuel supplier back to Outfox to ensure I was still receiving the cheapest fuel prices available, they do all the hard work and I just pay less. What’s not to like!
La empresa ha respondido
Not entirely sure I am actually saving money but honestly it’s too complicated to work out how to cancel this. Also the emailing everything via you is super annoying e.g password reset emails don’t co... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Switchd automates the process of switching energy deals, so you can be on the best deal, hassle free, always. We search the market every day to find you the best deal and then we do we switch for you. Never overpay for energy again.
Información de contacto
Reino Unido
- team@switchd.co.uk
- switchd.co.uk
4,4
Excelente
595 opiniones
Ha contestado el 91% de las opiniones negativas
Suele responder en menos de 1 semana
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Easy to deal with
14 de noviembre de 2025
Opinión espontánea
Respuesta de Switchd
Hi George,
Thanks for taking the time to leave a review. We’re glad the service met your expectations, and we’ll keep working to keep it that way. Thanks for being a member - we look forward to continuing to help you save money on your energy bills.
Best wishes
The Switchd Team
Excelelent service
17 de noviembre de 2025
Opinión espontánea
Respuesta de Switchd
Hi Terry,
Thanks for leaving your review. It’s great to know the service delivered what you needed. We appreciate you being a member, and we look forward to continuing to help you save money on your energy bills.
Best wishes
The Switchd Team
Does what it says on the tin
31 de mayo de 2025
Respuesta de Switchd
Hi Amanda and Jay,
Thanks for leaving a review. We’re glad the service delivered exactly what you expected - that’s the goal. And thanks as well for staying with us; we appreciate having you on board.
Best wishes,
The Switchd Team
Excellent support and all my messages…
Excellent support and all my messages replied to, quickly and efficiently
14 de noviembre de 2025
Opinión espontánea
Respuesta de Switchd
Hi Yvonne,
Thanks for sharing your experience with us. We're really glad to hear that our support team was able to respond quickly and keep everything moving without any hassle. Clear, timely communication is something we work hard to maintain, so it’s good to know it made a difference for you. Thanks for sticking with us as a member - we appreciate having you with us.
Best wishes
The Switchd Team
Respuesta de Switchd
Hi Dawn,
Thanks for taking the time to leave us a review! We’re glad to hear you found the process easy and straightforward - that’s exactly what we want for everyone who switches with us.
We know energy changes can be confusing and time-consuming, so we’ve worked hard to make everything as simple and stress-free as possible. Thanks again for choosing us.
Best wishes,
The Switchd Team
you switch me without my permission in…
you switch me without my permission in spite of many emails asking you not to
1 de noviembre de 2025
Respuesta de Switchd
Hi Mike,
We’re really sorry to hear about this experience. Our service is designed to switch members automatically so they don’t miss out on better deals, but we completely understand how frustrating it must have been to see a switch go ahead after you’d asked us not to.
Our team processed your cancellation request promptly, but unfortunately the supplier didn’t action it in time. We can see that this has now been resolved and your Switchd account is on hold, so you can be assured that no further switches will be made without your confirmation.
Thank you for taking the time to share your feedback - it helps us improve how we communicate and manage situations like this in the future.
Kind regards
The Switchd Team
Respuesta de Switchd
Hi Helen,
Thanks so much for your lovely review! We're really happy to hear everything went smoothly for you. The whole idea behind our service is to take the stress out of switching, so knowing you didn’t have to lift a finger for the changeover means we’ve done our job right.
We’ll keep working in the background to make sure you stay on a great deal without the hassle of managing it yourself.
Best wishes,
The Switchd Team
Brilliant - simple and easy, sit back and wait for the switch
Simple and easy process switching to a new supplier. Switchd do it for you, you don't need to search yourself. Brilliant service
24 de octubre de 2025
Respuesta de Switchd
Hi Nicholas,
Thanks so much for your kind review! We’re delighted you found the process simple and hassle-free, that’s exactly what we aim for.
We appreciate you choosing Switchd and look forward to continuing to make switching effortless for you.
Best wishes,
The Switchd Team
Very quick response and sorted problems…
Very quick response and sorted problems immediately.
We’ll worth the money, not necessarily for the saving but in dealing with the ridiculous number of companies trying to sell what amounts to the same stuff!
23 de octubre de 2025
Opinión espontánea
Respuesta de Switchd
Hi Geoff,
Thanks so much for your review! We’re glad we could get everything sorted fast and take the hassle out of dealing with so many providers so it’s great to hear we’ve made that easier.
We appreciate you choosing us and look forward to keeping things simple for you in the future!
Kind regards
The Switchd Team
Very quick & easy
Very quick, easy and pain free switch to a better, cheaper tariff
17 de octubre de 2025
Respuesta de Switchd
Hi Spencer,
Thanks for sharing your feedback! We’re so glad to hear you found the switch quick, easy, and hassle-free - that’s exactly what we aim for.
Enjoy your new, cheaper tariff, and thank you for choosing us to take care of your energy switch!
Best wishes,
The Switchd Team
Efficient and polte
Efficient and prompt response to questions arising from starting and completing business.. always polite and keen to ensure I understood the answers.
16 de octubre de 2025
Opinión espontánea
Respuesta de Switchd
Hi Ray,
Thank you so much for your kind review! We're delighted to hear you found everything efficient and that our team were polite and helpful throughout. Making sure our customers feel informed and supported is really important to us. We’re glad we could make the process easy for you, and we appreciate you choosing us to manage your energy switch.
Best wishes,
The Switchd Team
Respuesta de Switchd
Hi,
We’re sorry to hear you feel overcharged - that’s never the experience we want our members to have. From what you’ve described, it seems the charge may have come from your energy supplier, as we haven’t billed you directly. We’ve reached out by email so we can review the details with you and get this resolved quickly.
Best wishes,
The Switchd Team
ON The Ball Company GREAT HELPS
12 de octubre de 2025
Respuesta de Switchd
Hi Sue,
Thank you for your 5-star review! We’re really glad to hear you’ve found our team helpful and on the ball. We always aim to make switching simple and smooth, and it’s great to know that’s been your experience.
We appreciate your support and look forward to continuing to keep things running efficiently for you.
Best wishes
The Switchd Team
Always eager to help
Always eager to help. They have all the information before they start so things go exceptionally well.
11 de octubre de 2025
Respuesta de Switchd
Hi Sandra,
Thank you so much for your 5-star review! We’re happy to hear that you’ve found our team helpful and that the process runs smoothly for you. We work hard to make sure we have everything in place before each switch, so things go as seamlessly as possible.
We really appreciate your trust and look forward to keeping your energy switches simple and stress-free.
Best wishes,
The Switchd Team
Problems are dealt with effectively and…
Problems are dealt with effectively and the most suitable tariff with various suppliers are found for me.
10 de octubre de 2025
Respuesta de Switchd
Hi Gordon,
Thank you for your 5-star review! We’re really pleased to hear that you’ve found our service effective in resolving issues and securing the most suitable tariffs. Our goal is to make energy switching effortless and ensure you’re always on a great deal. We appreciate you being part of our community and look forward to continuing to save you time and money on future switches.
Warm regards
The Switchd Team
Comsumption levels
It seems to me you underestimated my consumption levels in order to get a lower cost so could charge me for switching
11 de octubre de 2025
Respuesta de Switchd
Hi Jonathan,
Thank you for taking the time to leave your feedback. We’re sorry to hear about your concerns regarding the estimated usage. After reviewing your account, the switch was processed using the information provided during sign-up. Instead of entering exact usage figures, you selected your property size, which automatically generates an estimated consumption level.
These estimates are shown during the sign-up process so you can see what data will be used. We’ll make sure to review your usage again when your tariff ends to ensure you’re on the most suitable deal moving forward.
Best wishes
The Switchd Team
Khumo very helpful
Khumo was helpful and prompt in their replies to me
1 de octubre de 2025
Opinión espontánea
Respuesta de Switchd
Hi Mary,
Thank you so much for taking the time to leave a 5-star review! We’re really pleased to hear that Khumo was helpful and responded promptly, great communication makes such a difference when you’re switching, and it’s wonderful to know we delivered on that. We’ll make sure Khumo sees your kind feedback.
Thanks again for choosing us, we really appreciate your trust and support.
Kind regards
The Switchd Team
Switchd keep on the ball and update…
Switchd keep on the ball and update with best offers and renewals. Any changes are dealt with seamlessly and there so far have been no problems with the changes as they happen. I shall stick with it!
5 de septiembre de 2025
Respuesta de Switchd
Hi David,
Thanks so much for your feedback! We’re really glad to hear that the switching process has been smooth and that you’re happy with how we keep things updated. Our goal is to make energy switching completely hassle-free, so it’s great to know that’s been your experience. We’ll keep working to make sure you always have the best deals with no disruption.
Kind regards
The Switchd Team
Respuesta de Switchd
Hi Robert,
Thank you for sharing your experience. We’re really pleased to hear that you found the switching process so straightforward. Our goal is to remove the hassle and make it easy for people to get onto a better deal without the stress of doing it all themselves. It’s great to know the service worked exactly as intended for you. We hope you enjoy the savings and peace of mind that come with your new deal.
Kind regards
The Switchd Team
Respuesta de Switchd
Hi Stewart,
Thanks for your review. We’re with you on planting more trees, and we’d love to hear what we could do to make your experience a 5-star one next time.
Best wishes
The Switchd Team
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