Synergee Fitness Equipment Canada Opiniones 

372
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The mats I bought were exactly as advertised and what I needed. I appreciated that they were rolled with the top side out which means that they will flatten quicker. There is a bit of out-gassing smel... Ver más

Valorada con 5 estrellas sobre 5

Very user friendly website, rapid friendly customer service over the phone, high quality equipment, lowest prices, located in Canada. I bought kettlebells and dumbbells from Sport Direct located in B... Ver más

Valorada con 5 estrellas sobre 5

If you're in the market for building an entire home gym or even want to add quality pieces to your existing home gym, look no further. Synergee Fitness Equipment Canada is hands down the best. From th... Ver más

Valorada con 5 estrellas sobre 5

Excellent service from Synergee folks. There was a problem with the carrier at first, but Kelsey C., aka Customer Service Guru, jumped in and sorted everything out. The Plyo Box I ordered went toget... Ver más

Información sobre la empresa

  1. Tienda de equipos para fitness

Sobre Synergee Fitness Equipment Canada

Escrito por la empresa

We are a fitness company for people who are humans first and athletes second.

We know working out isn’t your full-job; but it sure feels amazing to lift something heavy when you come home from your 9-5. We recognize that fitting in a workout between kids’ pick-ups, drop-offs, meals, and bedtime can be a challenge; but with reliable and affordable equipment made to fit your unique lifestyle, it can happen. We understand a home gym means a heated and decked out garage for some, and pushing the coffee table aside to make space for burpees for another; and we’ve got equipment to suit both, and everything in between.

We are for full-time moms, dads, spouses, role models, caregivers, students, teachers, emergency services personnel who need fitness to be convenient, empowering, and help them lead healthier, and happier lives.

Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

372 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

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Valorada con 5 estrellas sobre 5

Issue resolved, happy customer

The first set I received had broken welds on one handle. I emailed them and was promptly shipped a new set at no cost to me. The new set was perfect. This is how a company needs to respond to customers to stay successful. Very happy with the outcome and the product, thanks!

20 de abril de 2022
Valorada con 5 estrellas sobre 5

Help with purchasing order

Help with purchasing order, the online service was quick and helpful for applying my order. Can't wait for all the equipment to come! I wish the pricing and stock was a bit better for the plates as I wanted to get everything from Synergee but you can't do anything about supply constraints!

12 de abril de 2022
Valorada con 4 estrellas sobre 5

Customer service is the best I’ve ever…

Customer service is the best I’ve ever received. The only reason for not giving 5 stars is that I have been waiting for over a year for this item. When it finally shipped it got damaged. I realize this isn’t Synergee’s fault but hard it’s to give a better score when this kind of stuff happens. This isn’t the first time I’ve had items damaged when shipped with this carrier so using a different carrier might be an idea.

6 de abril de 2022
Valorada con 1 estrellas sobre 5

Item took several weeks to ship

Item took several weeks to ship. (None in stock?)
Then I received a message from INTELCOM saying it was "damaged" and "returned to seller".
I had to followup. There was no message from Synergee updating me.
A new order has been placed and I will be notified when it is shipped...
Oy

2 de marzo de 2022
Valorada con 5 estrellas sobre 5

My experience with Synergee has been…

My experience with Synergee has been excellent. They truly care about the customer and have stood behind their products. I'm confident that I'll be taken care of if I ever have any issues with one of their products.

1 de marzo de 2022
Valorada con 5 estrellas sobre 5

Everything is great about Synergee A+++

The product is great and the customer service is even better. If i could, i would rate 6 stars. I rarely rate online, but it was impossible to pass this one. If you aren’t sure about buying Synergee, ill help you … BUY IT !!

26 de febrero de 2022
Valorada con 1 estrellas sobre 5

Company does NOT honor their guarantee. The worst customer service I have ever dealt with! Join my FB group

Bought their incline bench from Amazon for my nephew for Christmas. The bench I received had a torn and damaged back rest and missing a bunch of pieces. I sent them a message, including photos of the damage to which they replied with how to do an Amazon return LOL. No mention of their ''No sweat guarantee'', no offer to send a replacement, no help whatsoever, just ''send it back''. Let me just quote their guarantee so you can see why that is so laughable. I replied to their message with ''But hey what about your guarantee?'' and even sent them a screenshot of their guarantee and they never replied! ''★ NO SWEAT GUARANTEE ★ – Leave the sweating and swearing for your training! Buying from Synergee means quick, hassle-free, and caring customer service! Plus, we offer a better-than-money-back guarantee: if there is an issue with your product for any reason, we will send you a new one quickly and absolutely FREE! 100% Customer Satisfaction is our Number 1 Goal!''. To this day they have never replied to that message on Amazon... UPDATE: I finally received a reply after sending them a very angry message to the email address I found on their website and here is what they had to say about their guarantee. ''The No Sweat Guarantee you referenced is meant to cover damages or defects that impede the reasonable functionality, structural integrity, or safe use of the equipment - minor issues such as the ones with your bench are resolved through a free return and a full refund '' They didn't send me that on Amazon because they know that Amazon monitors their messages and if they replied with that bullsh*t on Amazon then Amazon would have seen what scam artists they are and that the guarantee they have posted on Amazon is complete bullsh*t. And what she's claiming the guarantee is clearly contradicts the guarantee they have posted on Amazon saying ''If there is an issue with your product FOR ANY REASON, we will send you a new one quickly and absolutely free''. It is very obviously just a ploy to scam you into buying their product and then when you have a problem with it they backpedal on their guarantee and try to claim it's something else. And a damaged bench that's also missing several pieces needed to put it together is more than a ''MINOR'' issue! She also mentioned that they would be able to send the missing pieces. I told them that if they sent the missing pieces and provided a partial refund for the damage that I would accept that. I will update this once I receive a reply or a resolution.
UPDATE: It has now been 5 months since they said to me ''Please let me know how you would like to proceed regarding returning the bench or having replacement hardware shipped out - I will look into what compensation can be given for the torn seat cushion''... and I replied telling them that I would take the missing parts and a partial refund and I have not heard a single word back from them. I have emailed them several times since they sent their last message and they have not replied. This company doesn't honor their guarantee then gives you the runaround and ignores you. I have filed a complaint against them with the Better Business Bureau and have been in talks with Consumer Protection. Stay away from this company! And to anyone else who's getting scammed by these a*sholes if you want to file a complaint against them with the Better Business Bureau just google search ''Synergee BBB'' it'll be the first result with the name ''Synergee Fitness Equipment''. Also, since Synergee loves to remove the negative reviews of their products from their website so much or to delete negative posts from their social media and then block those people from their social media, I have created a group on FB where you can go say anything you want about them and post photos of your defective or damaged product without fear of them being removed by Synergee. I can't post the link on here but just search for ''Synergee'' on FB and the group should show up in the results. It's called ''Synergee Fitness Equipment - Complaints and Negative Reviews''. Enjoy :)

19 de febrero de 2022
Opinión espontánea
Valorada con 4 estrellas sobre 5

Pretty good check-out but would have…

Pretty good check-out but would have liked the shipping to have been calculated before check-out as the option to use Apple Pay wan't available in the next step. But BONUS, shipping was free. Can't wait for the gear to arrive.

8 de febrero de 2022
Valorada con 5 estrellas sobre 5

Great quality products, super customer service.

Bought quite a few items here as I was building out my gym and I am very happy with the quality of these products. The customer services are also very responsive and were able to address any concerns of mine within 24hrs. Would recommend and buy from again.

3 de febrero de 2022

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