my mother had 2 falls outside the home - 1 at GP surgery another in the rain -and her alarm didn't activate. my mother told taking care and was told a manager would get back to her 2 weeks ago. This... Ver más

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Consulta las opiniones de los clientes
The whole process was excellent, the people we spoke to were friendly, extremely knowledgeable and on top of their game. Could ot have been more efficient. The equipment arrived on the dot and was... Ver más
La empresa ha respondido
Phoned to order the personal alarm watch for my mother Rebecca was really nice and helpful in the phone. My only concern is I see its evri thats being used to deliver the parcel and I've had some bad... Ver más
La empresa ha respondido
Allison was very helpful and explained everything regarding the fall alarm. I felt that having the 30 day money pay guarantee takes the pressure of trying a new device for my mother. It will give us,... Ver más
La empresa ha respondido
Información sobre la empresa
- Proveedor de equipos de asistencia para la movilidad
- también en la categoría
- Agencia de servicios de ayuda a domicilio
- Ayuda a domicilio
- Cuidado de personas mayores
- Servicio de asistencia médica de emergencia
- Servicios de asistencia médica a domicilio
Escrito por la empresa
Taking Care has been providing personal alarm services for more than 30 years. We've supported over ¼ million people and their families with personal alarms and are a Trading Standards Approved personal alarm company.
Providing peace of mind and security
Escrito por la empresa
- We're proud of the service we provide
- We love it when our customers recommend us because that means they are happy with our service. That's why we offer a recommend a friend scheme that benefits you and the person you refer. It's our way of saying thank you.
- TSA certified member organisation
- We are members of the Telecare Services Association and our services undergo an annual stringent TSA audit. We handle over 1 million calls a year and helped over ¼ million people and their families, supporting customers and their families across the UK. We have been helping people live independently for over 30 years. Our emergency resolution team are chosen for their caring nature and are proud of the service they provide to our customers and families.
Free delivery
With a no quibble, 30 day money back guarantee
Información de contacto
Linhay House, Linhay Business Park, TQ13 7UP, Ashburton, Reino Unido
- 0800 085 7371
- enquiries@taking.care
- taking.care
Free delivery
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Staff friendly and helpful
Staff friendly and helpful. Explained all possible options well

Respuesta de Taking Care
Everything has gone really well I…
Everything has gone really well I haven't connected it yet as waiting for KEY SAFE to be fitted in a couple of weeks.

Respuesta de Taking Care
Rebecca Nolan is very helpful lady
Very helpful lady, clearly explained details and finances.

Respuesta de Taking Care
Rebecca was extremely helpful
Rebecca was extremely helpful, taking time to explain everything carefully to me and making sure I understood the different options available.

Respuesta de Taking Care
I spoke to Tina
I spoke to Tina, who was very helpful, answered all my questions and fully explained the process and benefits of having a personal alarm. Within minutes of completing the call she had sent me all the necessary forms and confirmation. Excellent Service!

Respuesta de Taking Care
Taking Care Anywhere
Rebecca was so helpful. Very knowledgeable and professional. Made fore a very informative and easy purchase.
Great service

Respuesta de Taking Care

Respuesta de Taking Care
Help line was very useful
Help line was very useful. Telephone handlers very patient. Customer sale gentleman good too.

Respuesta de Taking Care
My mum fell and the watch didn’t work
My mum fell and the watch didn’t work. I’ve contacted customer service twice and had no response. Starting to feel like this is a scam!

Respuesta de Taking Care
You never know when you need help!
Recommend by a friend as I live on my own and her mother has the same system.
Great help from Rebecca who talked me through everything I needed to know, very easy and stress free. Easy to set up, booklet of instructions and set up process via the main control/receiver unit. A great
and neat system, highly recommended.
Glad to say I haven't needed to use it as but know it's there if I need it..

Respuesta de Taking Care

Respuesta de Taking Care
I was looking for a fall watch for my…
I was looking for a fall watch for my mum and spoke with Kiera Gilbert. She was amazing—so patient, kind and helpful. She took the time to explain everything clearly and answer all my questions, which made the whole experience much easier. Thank you, Kiera, for helping me feel more confident about choosing something for Mum.

Respuesta de Taking Care
Able to switch as needed from an electronic assistant to a very helpful person
Able to switch as needed from an electronic assistant to a customer service person. Very helpful. Rebecca spoke clearly, repeating as necessary (I have poor hearing). All queries resolved. My personal alarm watch now fully set up and daughter able to monitor me through Friends & Family app.

Respuesta de Taking Care
Great service!
Kiera was very helpful, friendly and explained everything in minute detail. It was a pleasure to deal with her.

Respuesta de Taking Care
Good service from Rebecca
Good service from Rebecca, all explained clearly.

Respuesta de Taking Care
Staff most helpful
Only had a few days, but does everything it claims too. Didn't find it too difficult to set up and when I contacted the call centre they answered within 30 seconds and were most helpful.

Respuesta de Taking Care
Sarah in the sales team was EXCELLENT!
Sarah in the sales team was exceptionally helpful. She gave great advice and guidance, guiding me in choosing the most appropriate service at the most affordable cost.

Respuesta de Taking Care
Good customer service
Good customer service - phoned to ask for advice and ordered over the phone rather than on line. Item arrived promptly and instructions easy to follow.

Respuesta de Taking Care
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