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Taking Care Opiniones 

3839
•
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

my mother had 2 falls outside the home - 1 at GP surgery another in the rain -and her alarm didn't activate. my mother told taking care and was told a manager would get back to her 2 weeks ago. This... Ver más

Valorada con 5 estrellas sobre 5

The whole process was excellent, the people we spoke to were friendly, extremely knowledgeable and on top of their game. Could ot have been more efficient. The equipment arrived on the dot and was... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Phoned to order the personal alarm watch for my mother Rebecca was really nice and helpful in the phone. My only concern is I see its evri thats being used to deliver the parcel and I've had some bad... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Allison was very helpful and explained everything regarding the fall alarm. I felt that having the 30 day money pay guarantee takes the pressure of trying a new device for my mother. It will give us,... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de equipos de asistencia para la movilidad
  2. también en la categoría
  3. Agencia de servicios de ayuda a domicilio
  4. Ayuda a domicilio
  5. Cuidado de personas mayores
  6. Servicio de asistencia médica de emergencia
  7. Servicios de asistencia médica a domicilio

Escrito por la empresa

Taking Care has been providing personal alarm services for more than 30 years. We've supported over ¼ million people and their families with personal alarms and are a Trading Standards Approved personal alarm company.

Providing peace of mind and security

Escrito por la empresa

We're proud of the service we provide
We love it when our customers recommend us because that means they are happy with our service. That's why we offer a recommend a friend scheme that benefits you and the person you refer. It's our way of saying thank you.
TSA certified member organisation
We are members of the Telecare Services Association and our services undergo an annual stringent TSA audit. We handle over 1 million calls a year and helped over ¼ million people and their families, supporting customers and their families across the UK. We have been helping people live independently for over 30 years. Our emergency resolution team are chosen for their caring nature and are proud of the service they provide to our customers and families.

Free delivery

With a no quibble, 30 day money back guarantee

There are no delivery charges, complicated requirements or hidden costs with our personal alarm services.

Información de contacto

Free delivery

Free next working day delivery with all personal alarms

4,5

Excelente

TrustScore: 4.5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(3839)

887 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Friendly, helpful staff but problem with delivery.

Staff were very friendly, helpful and informative. I specifically arranged for delivery of my unit on a day I would be in but it was sent "next day" instead and was left in an insecure place when I was out.

9 de septiembre de 2026
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Respuesta de Taking Care

We're glad to hear the positive feedback on our staff. Thank you for sharing the delivery issue - your feedback has been noted.

Valorada con 5 estrellas sobre 5

I purchased a 'Taking Care Anywhere'…

I purchased a 'Taking Care Anywhere' pendant from Age UK yesterday. I had several questions I needed answers to and Rebecca was very helpful. She talked me through options clearly and calmly.

16 de septiembre de 2026
Opinión espontánea
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Respuesta de Taking Care

Hi Lynne,
Thank you for sharing your positive experience - we'll pass on the kind words to Rebecca!

Valorada con 5 estrellas sobre 5

Niccholas

Excellent easy to set up helpful contact staff.
Delivery was excellent.

9 de septiembre de 2026
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Respuesta de Taking Care

Hi Nicholas ,
We're glad to hear you've had such a positive experience so far, thank you for sharing.

Valorada con 4 estrellas sobre 5

The Stamford lady advise given to myself and friend…

The advise given to myself and friend was clear and told of special offer for September .I accepted and the watch arrived ahead of delivery time and was set up by a friend
The only complaint I have is I still have not received the paper work to advise me how the amount paid was accounted for and and still waiting . This is frustrating.

4 de septiembre de 2026
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Respuesta de Taking Care

Hi Jane,
We're glad to hear the positive feedback so far.

The confirmation of the payment dates and amounts due will arrive separately, at least 10 working days prior to the first payment date.

Valorada con 5 estrellas sobre 5

Call answered quicklly

Call answered quicklly, lady was very helpful and spoke slowly and clearly and was very polite throughout.

8 de septiembre de 2026
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Respuesta de Taking Care

Hi Steve,
We're glad to hear you've found our service prompt, polite and helpful!

Valorada con 5 estrellas sobre 5

Clear introduction to the device and…

Clear introduction to the device and easy to set up. When activated very understanding personnel at end of phone.

4 de septiembre de 2026
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Respuesta de Taking Care

We're glad to hear that the set-up process was easy, and that our staff were understanding - thank you for sharing your positive experience.

Valorada con 5 estrellas sobre 5

Personal alarm

Personal alarm. Very pleased so far hopefully will give me peace of mind

3 de septiembre de 2026
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Respuesta de Taking Care

Hi Doreen,
We're glad to hear that you're pleased with the service, and we hope you'll get peace of mind from the alarm.

Valorada con 5 estrellas sobre 5

An excellent company to deal with

The young lady I spoke to was very polite and explained everything I needed to know, it was so easy to make my order and delivery was so quick.

7 de septiembre de 2026
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Respuesta de Taking Care

Hi Lennie,
We're glad to hear about your positive experience! Thank you for sharing.

Valorada con 5 estrellas sobre 5

Digital Fall Alarm

I arranged this for my Mum, and the lady called Ros at Taking Care was very helpful and knew which type of device would suit my mother. The Digital Fall Alarm arrived within a couple of days of ordering, and was very easy to set up.
She is very pleased, and it has given her peace of mind knowing that should she fall that help will be on hand.
Thank you once again for your help.

1 de septiembre de 2026
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Respuesta de Taking Care

Hi Yvonne,
We're glad to hear the positive feedback, and that we're able to provide peace of mind. We'll pass on the kind words to Ros.

Valorada con 5 estrellas sobre 5

Hello I was very happy with the service…

Hello I was very happy with the service I had today toni was very helpful in guiding me through all the options it made the process of choosing a personal alarm easy. Thanks very much James gill

14 de septiembre de 2026
Opinión espontánea
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Respuesta de Taking Care

We're glad to hear the positive feedback - we'll pass on the kind words to Toni!

Valorada con 5 estrellas sobre 5

Clear instructions

Clear instructions, no sales pressure to buy other equipment, a pleasure to speak to over the phone.l would recommend your service.
.

4 de septiembre de 2026
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Respuesta de Taking Care

Hi Edith,
Thank you for the recommendation! We're glad to hear the positive feedback.

Valorada con 5 estrellas sobre 5

It was all speedy and efficient

It was all speedy and efficient, very happy. Especially set up - really easy!

9 de septiembre de 2026
Opinión espontánea
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Respuesta de Taking Care

Hi Lucy,
We're glad to hear about your positive and efficient experience!

Valorada con 5 estrellas sobre 5

Go Anywhere pendant

Had researched a lot of suppliers before deciding to go with Taking Care. Had a nice surprise on day of ordering to find an offer saving £50 on normal £70 charge - result! Was easy to complete information about person alarm is for as well as adding emergency contacts. Setting up alarm seemed a bit confusing to start with but by following each step as laid out in the booklet all went well. Staff answering the set up calls were polite and helpful. Ordered on Saturday and arrived on Tuesday - tracking info shared at all stages. User being discharged from hospital today so will see how it works over next few weeks. All in all, good experience and would recommend to others

5 de septiembre de 2026
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Respuesta de Taking Care

Hi Marie,

Thank you for taking the time to share your positive experience so far! We're grateful for your recommendation.

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