my mother had 2 falls outside the home - 1 at GP surgery another in the rain -and her alarm didn't activate. my mother told taking care and was told a manager would get back to her 2 weeks ago. This... Ver más

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Consulta las opiniones de los clientes
The whole process was excellent, the people we spoke to were friendly, extremely knowledgeable and on top of their game. Could ot have been more efficient. The equipment arrived on the dot and was... Ver más
La empresa ha respondido
Phoned to order the personal alarm watch for my mother Rebecca was really nice and helpful in the phone. My only concern is I see its evri thats being used to deliver the parcel and I've had some bad... Ver más
La empresa ha respondido
Allison was very helpful and explained everything regarding the fall alarm. I felt that having the 30 day money pay guarantee takes the pressure of trying a new device for my mother. It will give us,... Ver más
La empresa ha respondido
Información sobre la empresa
- Proveedor de equipos de asistencia para la movilidad
- también en la categoría
- Agencia de servicios de ayuda a domicilio
- Ayuda a domicilio
- Cuidado de personas mayores
- Servicio de asistencia médica de emergencia
- Servicios de asistencia médica a domicilio
Escrito por la empresa
Taking Care has been providing personal alarm services for more than 30 years. We've supported over ¼ million people and their families with personal alarms and are a Trading Standards Approved personal alarm company.
Providing peace of mind and security
Escrito por la empresa
- We're proud of the service we provide
- We love it when our customers recommend us because that means they are happy with our service. That's why we offer a recommend a friend scheme that benefits you and the person you refer. It's our way of saying thank you.
- TSA certified member organisation
- We are members of the Telecare Services Association and our services undergo an annual stringent TSA audit. We handle over 1 million calls a year and helped over ¼ million people and their families, supporting customers and their families across the UK. We have been helping people live independently for over 30 years. Our emergency resolution team are chosen for their caring nature and are proud of the service they provide to our customers and families.
Free delivery
With a no quibble, 30 day money back guarantee
Información de contacto
Linhay House, Linhay Business Park, TQ13 7UP, Ashburton, Reino Unido
- 0800 085 7371
- enquiries@taking.care
- taking.care
Free delivery
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Friendly, helpful staff but problem with delivery.
Staff were very friendly, helpful and informative. I specifically arranged for delivery of my unit on a day I would be in but it was sent "next day" instead and was left in an insecure place when I was out.

Respuesta de Taking Care
Helpful telephone team
Good telephone team, helpful and efficient. Quick delivery.

Respuesta de Taking Care
I purchased a 'Taking Care Anywhere'…
I purchased a 'Taking Care Anywhere' pendant from Age UK yesterday. I had several questions I needed answers to and Rebecca was very helpful. She talked me through options clearly and calmly.

Respuesta de Taking Care
Niccholas
Excellent easy to set up helpful contact staff.
Delivery was excellent.

Respuesta de Taking Care
The Stamford lady advise given to myself and friend…
The advise given to myself and friend was clear and told of special offer for September .I accepted and the watch arrived ahead of delivery time and was set up by a friend
The only complaint I have is I still have not received the paper work to advise me how the amount paid was accounted for and and still waiting . This is frustrating.

Respuesta de Taking Care
Call answered quicklly
Call answered quicklly, lady was very helpful and spoke slowly and clearly and was very polite throughout.

Respuesta de Taking Care
Clear introduction to the device and…
Clear introduction to the device and easy to set up. When activated very understanding personnel at end of phone.

Respuesta de Taking Care

Respuesta de Taking Care
Simple and straightforward instructions…
Simple and straightforward instructions made the whole expect relaxing and easy to.follow.

Respuesta de Taking Care
Quick to order and easy to install…
Quick to order and easy to install ourselves.

Respuesta de Taking Care
Personal alarm
Personal alarm. Very pleased so far hopefully will give me peace of mind

Respuesta de Taking Care
An excellent company to deal with
The young lady I spoke to was very polite and explained everything I needed to know, it was so easy to make my order and delivery was so quick.

Respuesta de Taking Care
Digital Fall Alarm
I arranged this for my Mum, and the lady called Ros at Taking Care was very helpful and knew which type of device would suit my mother. The Digital Fall Alarm arrived within a couple of days of ordering, and was very easy to set up.
She is very pleased, and it has given her peace of mind knowing that should she fall that help will be on hand.
Thank you once again for your help.

Respuesta de Taking Care
Hello I was very happy with the service…
Hello I was very happy with the service I had today toni was very helpful in guiding me through all the options it made the process of choosing a personal alarm easy. Thanks very much James gill

Respuesta de Taking Care
Clear instructions
Clear instructions, no sales pressure to buy other equipment, a pleasure to speak to over the phone.l would recommend your service.
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Respuesta de Taking Care
It was all speedy and efficient
It was all speedy and efficient, very happy. Especially set up - really easy!

Respuesta de Taking Care
Go Anywhere pendant
Had researched a lot of suppliers before deciding to go with Taking Care. Had a nice surprise on day of ordering to find an offer saving £50 on normal £70 charge - result! Was easy to complete information about person alarm is for as well as adding emergency contacts. Setting up alarm seemed a bit confusing to start with but by following each step as laid out in the booklet all went well. Staff answering the set up calls were polite and helpful. Ordered on Saturday and arrived on Tuesday - tracking info shared at all stages. User being discharged from hospital today so will see how it works over next few weeks. All in all, good experience and would recommend to others

Respuesta de Taking Care
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