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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Got my latest order of a mix of spring summer & fall Darjeelings on a nice sale, so that always helps. The order was carefully and accurately packed and arrived safely, however there was a pretty good... Ver más

Valorada con 5 estrellas sobre 5

Teabox has spoiled me from purchasing tea from any other company. Their selection is vast, and the descriptions are very helpful (especially when I was a novice and beginning my tea journey). Recently... Ver más

Valorada con 4 estrellas sobre 5

A very reliable shipper of your tea, which comes vacuum sealed, very well packed and delivered typical within one week. Whatever you choose to buy , take their tasting notes with a grain of salt - i... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

This is a wonderful company from what my experience with them has been. I love everything about my Teabox. Wonderfully packaged . Also the cup and filter is so beautiful and functional. The tea... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de té
  2. Exportador de té

Escrito por la empresa

WE HAVE INDIA'S FIRST 100% TRANSPARENT PROCUREMENT TEA PROCESS We have devised a unique tea-sourcing process. We work with the iconic tea gardens of India, and we procure teas within 24 to 48 hours of sampling and keep them under 3-4% moisture levels. Next, we hand sort and clean the whole leaves for impurities, before we vacuum pack and store them in a controlled dehumidified environment. This guarantees their freshness. TEABOX CONNECTS TEA TO PEOPLE. Not to distributors. Not to resellers. But to tea drinkers. Uniting the richest flavors of the finest teas with the curious, the cultivated, and the adventurous, all over the world. The freshest tea you’ve ever tasted, from crop to cup. There is simply no simpler way to experience the wonderful complexity of tea.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

364 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 58% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

The finest tea and service!

Teabox has spoiled me from purchasing tea from any other company. Their selection is vast, and the descriptions are very helpful (especially when I was a novice and beginning my tea journey). Recently, their shipment to me was delayed due to tariffs, etc. This is beyond their control but they were incredibly responsive to me, and ended up sending me a replacement order which included 3x the number of teas I had originally ordered (and my original order is still arriving next week). They made sure that they made it right, and now they have my loyalty for good.

1 de mayo de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Latest Darjeelings Arrived Safely If A Bit Delayed

Got my latest order of a mix of spring summer & fall Darjeelings on a nice sale, so that always helps. The order was carefully and accurately packed and arrived safely, however there was a pretty good delay in shipping, blamed in part on international turmoil. No real harm done in the delay but you always want your orders sooner than later. Haha. I’ve tried one of the three & quality seems good as usual.

17 de abril de 2026
Valorada con 5 estrellas sobre 5

To box or not to box Teabox is that box to go for

Like usual top quality, being or better becoming a loyal Teaboxer I keep discovering the lmysteries of Indian teas together with the fantabulous fresh tea products that Teabox is offering.

Always very nice and surprising treats for the flavor profile time after time ! I can only but recommend this fantastic discovery experience with team Teabox driven by an enthousiatic team with State of The Art Customer Service 🙏🙏🙏

17 de abril de 2026
Valorada con 5 estrellas sobre 5

I am French

I am French, since I discovered Teabox, I buy all my teas from Teabox. They are so good and fresh... I have bought many now and never regret my choices. Impossible to find such good teas in my country!
And the delivery is quick, 5 to 7 days... to France.

17 de abril de 2026
Valorada con 5 estrellas sobre 5

Your company is So amazing

Your company is So amazing! The tea is truely the best in the world. You all have worked so hard to make in so. Each one of you speak to your customers with honest kindness and and sincerity. There was a shipping problem that was not your or my fault and we all passed through it together. (I also love your sense of humor!)

17 de abril de 2026
Valorada con 5 estrellas sobre 5

A Step Above - Plus Fun for the Whole Family!

I ordered the Chai Buy 1 Get 1 Free Trial Pack as a Christmas gift for my family (and myself, haha) and we loved it! The tea is of exceptional quality - so flavorful! I love that all the ingredients and the location of the tea are listed on the packages. We had fun sampling them all together. My mother, sisters and I would make a big pot and then leave our ratings on a white board by the kitchen. It was fun seeing everyone's unique preferences. I gifted some to a friend as well. We all like the Bombay and Jaipur, my favorites were the Punjabi and Rajasik, my mom loved the Kadak, and my sister enjoyed the Rasayana. So we went and ordered a full package of each of those! We already had a cupboard full of tea, and now tea has taken over the cupboard next to it too! A great feeling. I love the team's email newsletters - I hate almost all promotional emails, but theirs are so funny, informative, and approachable, which makes me excited to open them and see what this brand is doing next. You've definitely got a long-term customer in me! For the quality, variety, and transparency of sourcing, the pricing is absolutely phenomenal. Thank you!

27 de abril de 2026
Opinión espontánea
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Respuesta de Teabox

Hi Caylah,

Thank you so much for this amazing and heartwarming feedback, it truly made our day 😊

We’re absolutely delighted to hear how much you and your family enjoyed the chai trial pack. The idea of tasting together and rating each tea sounds like such a fun experience! It’s wonderful to know you’ve found your favorites and even stocked up on them.

Your kind words about our quality, transparency, and even our newsletters mean a lot to us. We’re so grateful to have you as a long-term customer!

If you ever need recommendations or anything else, I’m always here to help.

Valorada con 3 estrellas sobre 5

Tea was good

Tea, when it arrived, was good.
Delivery not great.
Inundated with customer service messages and requests.
Need to sharpen things up teabox!

20 de abril de 2026
Opinión espontánea
Logotipo de Teabox

Respuesta de Teabox

Hi Angela,

Thank you for your honest feedback. We truly appreciate it.

I’m really glad to hear that you enjoyed the tea, but I sincerely apologize for the delay in delivery and for the overwhelming number of messages. That’s certainly not the experience we aim to provide.

To make this right for you, could you please drop us an email at help@teabox.com? We’ll review your case in detail and work on improving your experience with us.

Your feedback is very important and helps us do better. Thank you for sharing it with us.

Valorada con 4 estrellas sobre 5

A very reliable shipper of fresh teas

A very reliable shipper of your tea, which comes vacuum sealed, very well packed and delivered typical within one week. Whatever you choose to buy , take their tasting notes with a grain of salt - it hasn’t helped me very much. They offer a decent range of fresh teas, some seem over- priced while others are gems. Once they have your contact details you will be showered with AI generated messages…easy enough to ignore, but still annoying at times - unsubscribe is the secret weapon 😁
You can always reconnect if so desired. Once your order hit a certain amount shipping is “free”. My guess is…..well, you guessed!
I will continue buying from teabox, afterall fresh tea is not easy to get anywhere.

4 de abril de 2026
Opinión espontánea
Logotipo de Teabox

Respuesta de Teabox

Hi Klaus,

Thank you so much for taking the time to share such a detailed and honest review. We truly appreciate it.

We’re really glad to hear that you find our teas fresh and our packaging and delivery reliable. At the same time, I completely understand your feedback regarding tasting notes, pricing variations, and communication frequency.

Your inputs are incredibly valuable, and I’ve shared them with our team so we can continue improving the overall experience, especially around how we communicate and present our teas.

We’re grateful for your continued support and are delighted to know that you’ll keep enjoying our teas. If there’s ever anything we can do to make your experience even better, whether it’s recommendations better suited to your taste or adjusting communication preferences, please feel free to let us know.

Valorada con 5 estrellas sobre 5

Premium Indian tea brand

Teabox is a premium Indian tea brand that focuses on fresh, direct-from-estate sourcing. Instead of the traditional long supply chain, they ship teas quickly after harvest, helping preserve aroma and flavor.

**What they do well:
*Freshness: One of their biggest strengths—many users describe the tea as noticeably more aromatic and vibrant than typical store-bought options.
*Wide variety: From Darjeeling and Assam to herbal blends, there’s a large selection for different preferences.
*Packaging & experience: Clean, modern packaging with detailed info makes it feel premium and gift-worthy.

**Where it falls short:
*Inconsistency: Certain teas don’t always match the premium hype.
*Marketing overload: Frequent promotional emails can be annoying.

**Verdict:
Teabox is one of the best platforms for exploring high-quality Indian loose-leaf tea, especially if you care about freshness and variety. While not perfect, it offers a noticeably elevated tea experience compared to regular commercial brands.
Rating: ⭐ 4.5/5 – Great for tea enthusiasts, slightly less so for casual drinkers.

24 de abril de 2026
Opinión espontánea
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Respuesta de Teabox

Dear Poulami,

Thank you so much for taking the time to share such a detailed and thoughtful review! 😊

We’re truly glad to hear that you’ve enjoyed the freshness, variety, and overall experience of our teas—that’s exactly what we strive to deliver. At the same time, we genuinely appreciate your honest feedback regarding consistency and communication. Insights like yours help us improve and serve you better.

It means a lot to us that you consider Teabox a great platform for exploring high-quality Indian teas. Thank you once again for your support and for being a part of our tea journey.

Valorada con 5 estrellas sobre 5

The best way to buy the finest Darjeelings

Darjeelings from Teabox never disappoint me. It provides a variety of selection of Darjeelings from all different tea estates in every stage of season. It is very amusing to experience high quality of Darjeelings with help of tea experts.

24 de abril de 2026
Opinión espontánea
Logotipo de Teabox

Respuesta de Teabox

Dear Jihye,

Thank you so much for your kind words. It truly means a lot to us! 😊

We’re delighted to hear that our Darjeelings continue to meet your expectations. Offering a wide selection across estates and seasons, along with guidance from our tea experts, is something we’re very passionate about.

It’s wonderful to know you’re enjoying the experience, and we look forward to bringing you many more exceptional cups ahead.

Valorada con 5 estrellas sobre 5

Excellent quality loose tea!

Excellent quality loose tea!
I return again and again, and will do so, hopefully for many years to come!

15 de febrero de 2026
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Respuesta de Teabox

Dear Greg,

Thank you so much for your wonderful feedback. It truly means a lot to us! 😊

We’re delighted to hear that you’ve been enjoying the quality of our loose leaf teas and that you keep coming back. It’s customers like you who make what we do so special.

We look forward to being a part of your tea journey for many years to come!

Valorada con 5 estrellas sobre 5

Converted coffee drinker.

As I had very little experience with tea until recently—aside from tea bags and the few "fresh" varieties one only drinks when feeling unwell—it might not seem credible for me to award five stars to Teabox teas. However, here comes the "but": since trying a few of these teas, I can no longer drink coffee. As an unqualified beginner, I am simply grateful for this experience. There is nothing to complain about regarding the ordering process. There is nothing to complain about regarding the ordering process. Delivery may currently take slightly longer than usual, but this is due to circumstances beyond Teabox's control.

18 de marzo de 2026
Logotipo de Teabox

Respuesta de Teabox

Dear Meyer,

Thank you so much for sharing your wonderful experience with us, it truly means a lot!

We’re absolutely delighted to hear that your journey into the world of tea has been so rewarding, and even more so that our teas have made such a lasting impression. Transitioning from coffee to tea is no small shift, and we’re honored to be a part of that change.

Your kind words about the ordering experience and your understanding regarding the delivery timelines are deeply appreciated. We always strive to ensure a smooth experience, and your support motivates us to keep doing better.

Wishing you many more delightful cups and discoveries ahead. We’re always here to accompany you on this journey!

Valorada con 5 estrellas sobre 5

This is a wonderful company from what…

This is a wonderful company from what my experience with them has been.
I love everything about my Teabox. Wonderfully packaged . Also the cup and filter is so beautiful and functional. The tea itself is smashing ! Then they sweetest little gift Which I adore .
They stayed in communication with me about delays, because of factors out of their control. Yet with the delays , my Teabox arrived in a timely manner.
This whole experience has been lovely!
I’m grateful for the hard workers who bring us this tradition and luxury of fine tea.
🙏🏼🇺🇸✌️❤️ Rosey

16 de abril de 2026
Opinión espontánea
Logotipo de Teabox

Respuesta de Teabox

Thank you so much for your incredibly kind and thoughtful words. It truly means the world to us!

We’re delighted to hear that you loved every aspect of your Teabox experience, from the packaging and teaware to the teas themselves. It’s especially heartening to know that the little details and gestures made your experience even more special.

Your appreciation for the effort behind bringing these teas to you is deeply valued, and we’re grateful for your understanding regarding the delays. Feedback like yours motivates our entire team to continue delivering the best.

Wishing you many more delightful and comforting cups of tea ahead. We look forward to serving you again soon!

Valorada con 5 estrellas sobre 5

Always perfect service and quality

Everything from tea box is top quality, top freshness, and a fascinating journey into different teas and their sources. I have bought so much tea from them and I’ve never been disappointed!

18 de marzo de 2026
Logotipo de Teabox

Respuesta de Teabox

Thank you so much for your wonderful feedback. It truly means a lot to us!

We’re delighted to hear that you’ve consistently enjoyed the quality, freshness, and the journey our teas bring. Your continued trust and support inspire us to keep delivering the very best.

Wishing you many more delightful cups and discoveries ahead. We look forward to serving you again soon!

Valorada con 5 estrellas sobre 5

Consistent Quality and Variety

I have been a loyal customer for over a decade, primarily focusing on their Darjeeling and Nilgiri Winter Frost collections. What sets Teabox apart is the exceptional quality, variety, and freshness of their leaf teas. Remarkably, the quality is often superior to buying directly from the estates, and the consistency is impressive. The packaging is always perfect, ensuring the tea arrives in fresh condition. From rare Winter Frost specialties to robust Assam Masala Chais, their selection is unmatched. While some premium teas are expensive, their frequent deals and discounts make high-end teas accessible.

15 de abril de 2026
Opinión espontánea
Logotipo de Teabox

Respuesta de Teabox

Hi Aniruddha,

Thank you so much for your incredible support over the years. It truly means the world to us!

We’re absolutely delighted to hear that you’ve consistently enjoyed our Darjeeling and Nilgiri Winter Frost collections. Your appreciation for the quality, freshness, and variety reassures us that we’re on the right path.

It’s especially rewarding to know that our teas, packaging, and overall experience have met your expectations time and again. Your kind words about accessibility through our offers and the consistency we strive for mean a lot to the entire team.

Thank you for being such a valued part of the Teabox journey as we look forward to many more years of sharing exceptional teas with you!

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