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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Got my latest order of a mix of spring summer & fall Darjeelings on a nice sale, so that always helps. The order was carefully and accurately packed and arrived safely, however there was a pretty good... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Teabox has spoiled me from purchasing tea from any other company. Their selection is vast, and the descriptions are very helpful (especially when I was a novice and beginning my tea journey). Recently... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

A very reliable shipper of your tea, which comes vacuum sealed, very well packed and delivered typical within one week. Whatever you choose to buy , take their tasting notes with a grain of salt - i... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

This is a wonderful company from what my experience with them has been. I love everything about my Teabox. Wonderfully packaged . Also the cup and filter is so beautiful and functional. The tea... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de té
  2. Exportador de té

Escrito por la empresa

WE HAVE INDIA'S FIRST 100% TRANSPARENT PROCUREMENT TEA PROCESS We have devised a unique tea-sourcing process. We work with the iconic tea gardens of India, and we procure teas within 24 to 48 hours of sampling and keep them under 3-4% moisture levels. Next, we hand sort and clean the whole leaves for impurities, before we vacuum pack and store them in a controlled dehumidified environment. This guarantees their freshness. TEABOX CONNECTS TEA TO PEOPLE. Not to distributors. Not to resellers. But to tea drinkers. Uniting the richest flavors of the finest teas with the curious, the cultivated, and the adventurous, all over the world. The freshest tea you’ve ever tasted, from crop to cup. There is simply no simpler way to experience the wonderful complexity of tea.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

364 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 58% de las opiniones negativas

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

Great tea 😊

Great tea 😊

At first I was a little skeptical, but checked reviews etc and made the jump. The Tea is great. It took some time (which was expected), delivery was wrong (but corrected fast) and the tea is a little bit expensive, but to be expected for quality. Therefore 4 stars. (And a half if it was possible)

2 de mayo de 2025
Opinión espontánea
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Respuesta de Teabox

Hi Anders,

Thank you for taking the leap with us! We’re so happy to hear you enjoyed the teas—and appreciate your understanding with the shipping mix-up. Your kind words and thoughtful rating truly motivate us to keep raising the bar. Looking forward to serving you again soon!
– Diwaker & Team Teabox

Valorada con 5 estrellas sobre 5

great tea

the tea is excellent. It is delivered in a timely manner and the service is excellent.

17 de abril de 2025
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Respuesta de Teabox

Thank you so much for your kind words! We're thrilled to hear you're enjoying the tea and had a smooth experience with our service and delivery. Looking forward to serving you again soon! 🌱✨

Valorada con 5 estrellas sobre 5

Haven't had a chance to try them all…

Haven't had a chance to try them all yet, but the ones I have tried and intensely flavorful and delicious.

17 de abril de 2025
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Respuesta de Teabox

Dear Elisabeth,

Thank you for your review! We’re thrilled to hear that the teas you’ve tried so far are flavorful and delicious.

We hope you enjoy discovering the rest of the collection!

Valorada con 5 estrellas sobre 5

Really fresh vacuum sealed tea

Really fresh vacuum sealed tea - great flavour. Quick delivery.

17 de abril de 2025
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Respuesta de Teabox

Dear Tom,

Thank you for your review! We’re glad you’re enjoying the freshness, flavor, and quick delivery of our teas.

Valorada con 5 estrellas sobre 5

Best tea available

Best tea available. Love it.

17 de abril de 2025
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Respuesta de Teabox

Dear Jeff,

Thank you for your review! We’re thrilled to hear you love our tea.

Valorada con 5 estrellas sobre 5

I love tasting all of these delicious…

I love tasting all of these delicious teas. I never knew I was such a novice - it is truly enlightening. Nice to learn from the source! The service is excellent!

17 de abril de 2025
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Respuesta de Teabox

Thank you for your wonderful review! We’re delighted to hear you’re enjoying exploring our teas and learning from the source.

It’s great to know our service added to your experience!

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service, and amazing teas.

17 de abril de 2025
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Respuesta de Teabox

Thank you! We're so glad to hear you're enjoying both our teas and our service. Your support means a lot to us! ☕💛

Valorada con 5 estrellas sobre 5

Absolutely gorgeous tea

Absolutely gorgeous tea, the flavours are unsual and delicious (especially for someone who is quite picky about chai). Prompt delivery, would certainly order more.

1 de marzo de 2025
Opinión espontánea
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Respuesta de Teabox

Thank you so much for your kind words! We're thrilled to hear you enjoyed our chai—especially since you’re particular about flavors. It means a lot to know the tea hit the right note for you.

We look forward to sending more your way soon!

Warmly,
Team Teabox

Valorada con 2 estrellas sobre 5

Dejoo and Dikom tea

Dejoo and Dikom tea. I was excited to see the Dejoo after drinking it for maybe 10 years then being unable to find it for the last several years. I truly looked forward to the rich mouth feel, warm maltiness and slight citrus sweetness. Alas, that is not the tea I received. Both teas were just OK, nothing better than the bulk Assams available everywhere for a lot less money. I guess you'll tell me about the weather, soil, moon cycles and clothing of the pickers being responsible. I doubt those factors are the reason for my disappointment.

18 de marzo de 2025
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Respuesta de Teabox

Thank you for sharing your feedback. We’re genuinely sorry to hear that the Dejoo and Dikom teas didn’t meet your expectations this time. We understand how special a tea can become when it’s been part of your routine for years, and we truly regret that the recent lot didn’t reflect the character you remembered.

While seasonal and environmental factors can affect taste profiles, your experience matters most to us. We continuously strive to source teas that deliver the quality and flavor our customers love.

We’d love a chance to make this right—please reach out to us at help@teabox.com, and we’ll be happy to help.

Warm regards,
Team Teabox

Valorada con 4 estrellas sobre 5

Good

The entire process from beginning to end was mostly easy.

18 de marzo de 2025
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Respuesta de Teabox

Thank you for sharing your feedback! We're glad to hear the process was smooth overall. If there's anything we can do to make it even better next time, we'd love to hear from you.

Warm regards,
Team Teabox

Valorada con 5 estrellas sobre 5

Enter a new world.

Enter a new world.. the tea is amazing, love their kadak chai <3 and fast shipping!

18 de marzo de 2025
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Respuesta de Teabox

Thank you for sharing your feedback! We're glad to have you as our customer. If there's anything we can do to make it even better next time, we'd love to hear from you.

Warm regards,
Team Teabox

Valorada con 5 estrellas sobre 5

Beautiful Tea and service

Beautiful product. Excellent quality team delivery and care. Will use again

18 de marzo de 2025
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Respuesta de Teabox

Dear Amanda,

Thank you for your kind review! We’re thrilled to hear you enjoyed the quality of our teas and our service.

We look forward to serving you again!

Valorada con 5 estrellas sobre 5

Delicious tea

Delicious tea. Both times I've ordered, it's arrived incredibly quickly. It's expensive, but I treat it as one of life's little luxuries. And it really is good. Originally bought one of the chai samplers, which I really enjoyed trying. I've since bought a pack of my favourite flavour from the sampler box. I drink it every morning. Very pleased.

25 de marzo de 2025
Opinión espontánea
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Respuesta de Teabox

Thank you for your wonderful review! We’re delighted to hear you’re enjoying your morning tea ritual and that the sampler helped you find a favorite.

We look forward to delighting you with more teas!

Valorada con 1 estrellas sobre 5

I ordered 2 Chai samples

I ordered 2 Chai sample packs and have only received one. I also added what I Thought was a 3rd Chai sample packet at a discounted price, but upon arrival, found out it was an unwanted tea sample. I have corresponded multiple times before even receiving a reply. Now, the10 day return period had passed so I'm stuck with the tea and have yet to see the second Chai sample I ordered. I have sent a copy of my order twice and still no satisfaction.

16 de enero de 2025
Opinión espontánea
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Respuesta de Teabox

Thank you for bringing this to our attention, and I'm truly sorry for the experience you've had. Just to clarify—our BOGO offer applies to the Authentic Indian Chai Trial Pack, which includes 10 chai packs (30g each), plus 10 additional packs free—so you get a total of 20 packs.

Regarding the third tea you received, we’re sorry it wasn’t what you expected. While our return policy is 10 days, we understand the delay was on our side and will be happy to make an exception or offer you a replacement or store credit. Please write to us at help@teabox.com, and we will be happy to help.

Regards,
Teabox Help

Valorada con 5 estrellas sobre 5

Everything has been very good

Everything has been very good. The purchasing, the shipping and the product. Will definitely order again.

15 de febrero de 2025
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Respuesta de Teabox

Dear Gareth,

Thank you for your kind review! We’re glad you had a smooth experience with your purchase, shipping, and tea.

We look forward to serving you again!

Valorada con 5 estrellas sobre 5

This tea is the best Ihave ever had

This tea is the best Ihave ever had. It is fresh and packaged well.

15 de febrero de 2025
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Respuesta de Teabox

Dear Rae,

Thank you for your lovely review! We’re thrilled to hear you’re enjoying the freshness and packaging of our tea.

Valorada con 5 estrellas sobre 5

Great

Was amazing how fast got here.

15 de febrero de 2025
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Respuesta de Teabox

Thank you for your review! We’re glad your order arrived quickly and that you enjoyed it.

Valorada con 5 estrellas sobre 5

I’m hooked…

I was amazed at how incredibly strong or I should say potent these teas are. I’m elderly and basically I drink mostly decaffeinated tea and live a sedentary and boring lifestyle. But I used to have a very interesting fomo type life. I’m an APRN and ex coroner and I’ve been to 37 countries. I have now started a podcast with a friend. The idea came after drinking just three pots of this tea. Once I formulated the idea I had to convince my friend, Jane Roe2. I swear I had in me intellectually, but the tea gave me the energy to get ‘er done! She came for the weekend, drank another 3 pots of tea with me and we’ve written 6 episodes in 2 days already!
Im hooked on this stuff. It’s like a legal drug that's good for you and tastes divine!

18 de enero de 2025
Valorada con 5 estrellas sobre 5

Grateful for fresh, delicious tea

The teas I have from Teabox are so good and I’m learning about fresh tea. The latest Masala Chai tea has the perfect blend of fresh ingredients and that makes it delicious and easier to make than adding my own ingredients.

They keep me updated on my order and delivery and check that all is well after I receive my order. I am grateful I decided to try their tea!

18 de enero de 2025

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