I m thankful to TechCrazy store to meet. My kids needs specific laptops for school, and TechCrazy not only had the exact models we were looking for but also offered great deals and discounts. The staf... Ver más
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Consulta las opiniones de los clientes
The service and respect shown to me by the person who took my call, prompted me to place the order as soon as I got the email with details on it. I was querering the freight to the South Island, and... Ver más
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Oh my goodness! I would gladly have entered more stars, because Sahil went above and beyond to remedy an issue I had with my new laptop ( not communicating with the printer). He persevered, was patie... Ver más
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After purchasing a product from this company online, i recieved a laptop product with no packaging, no instructions, and no acreddited tags to display electrical testing safety. After three mo... Ver más
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Información sobre la empresa
- Tienda de electrónica
- Tienda de estéreos para automóviles
- Tienda de celulares
- Tienda de ordenadores y accesorios
- Tienda de informática
- Mayorista de dispositivos electrónicos
Escrito por la empresa
TechCrazy – Affordable Tech for Everyday Kiwis TechCrazy is a New Zealand-based tech retailer offering a wide range of affordable electronics, including brand new, refurbished, and pre-owned smartphones, laptops, tablets, MacBooks, gaming devices, smartwatches, car audio systems, and more. With over 8 years in business and two store locations in Auckland (Papatoetoe, and Massey), we’ve helped thousands of customers across NZ and Australia find quality tech at great prices. TechCrazy has over 18000 stellar reviews on trademe and is a registered member since 2010. Every pre-owned product we sell is carefully inspected and comes with 6 months warranty — 12 months for brand new items. We also offer flexible payment options like Afterpay, ZIP, and Purple Visa (18 months interest free), along with fast nationwide shipping and easy click & collect. Through our TechBack trade-in program, customers can exchange their old devices for cash or credit toward their next purchase. Whether you're shopping online or visiting one of our stores, TechCrazy aims to deliver excellent value and support for all your tech needs.
Información de contacto
16 Lambie Drive, Papatoetoe, 2025, Papatoetoe, Nueva Zelanda
- 092803923
- cs@techcrazy.co.nz
- techcrazy.co.nz
4,5
Excelente
66 opiniones
Ha contestado el 75% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
This company sold me a ps5 and 1 year…
This company sold me a ps5 and 1 year in the controller starts having issues and under the consumer guarantees act I should get a minimum 2 years out of a product when I contacted tech crazy they wouldn't solve the issue they basically without directly saying it that were not prepared to follow nz law and sort or remedy the situation so I would 100% not recommend this company
20 de marzo de 2026
Opinión espontánea
FAST SHIPPING
FAST SHIPPING
EASY TO NAVIGATE WEBSITE
AFTERPAY AND OTHER OPTIONS FOR PAYMENTS
GREAT PRODUCTS
HELPFUL STAFF
HIGHLY RECOMMEND
5⭐⭐⭐⭐⭐
LOVE MY SAMUNG A07 GREEN PERFECT
13 de marzo de 2026
Opinión espontánea
Tech support is real
Tech support is real, helpful and friendly.
12 de febrero de 2026
Opinión espontánea
They made contact straight away
They made contact straight away, there service was excellent 👌
11 de febrero de 2026
Opinión espontánea
Great customer service and support.
Great customer service and support.
29 de enero de 2026
Opinión espontánea
The website was easy to choose what I…
The website was easy to choose what I want, and communication via email with customer service was easy. It made the purchase easy for me.
19 de diciembre de 2025
Opinión espontánea
Had issue with gmail.
Had issue with gmail.
They gave me 3 opinions to fix it.
Option 1 worked.
They are very quick to answer emails and are happy to help.
Would definitely buy from them again when I need tech.
5 de noviembre de 2025
Opinión espontánea
Sahil- the star of the show!
Oh my goodness! I would gladly have entered more stars, because Sahil went above and beyond to remedy an issue I had with my new laptop ( not communicating with the printer). He persevered, was patient, and any mother would have been proud of him. Honestly, he represented Tech Crazy so well. I wish there were more "Sahil's" in this world. "Thankyou" is not enough. Well done indeed.
17 de octubre de 2025
Opinión espontánea
Respuesta de TechCrazy
Kia ora Glenys,
Thank you so much for your incredibly kind words! We’re absolutely thrilled to hear about your positive experience with Sahil. He truly takes pride in ensuring every customer leaves happy, and your feedback perfectly reflects the dedication he brings to TechCrazy.
We’ll be sure to share your message with him — it will definitely make his day! Thank you again for taking the time to share your experience and for being such a valued part of the TechCrazy family.
Warm regards,
The TechCrazy Team
Excellent customer service
Excellent customer service! They reply very quickly and are always willing to help with any questions you may have about the products you’re purchasing. Highly recommended!
13 de octubre de 2025
Opinión espontánea
Respuesta de TechCrazy
Kia ora Federico,
Thank you so much for your kind words! We’re delighted to hear you had such a positive experience with our team. Providing quick, helpful support is something we truly value, and it’s great to know it made a difference for you.
We really appreciate your recommendation and look forward to helping you again soon!
Warm regards,
The TechCrazy Team
Refurbished Laptop
Website was easy to use, communication was awesome, very happy with product.
I would recommend to all.
I would definitely buy again in future.
30 de septiembre de 2025
Opinión espontánea
Respuesta de TechCrazy
Kia ora Lisa,
Thank you so much for your lovely feedback! We’re so glad to hear that you found our website easy to use and that you’re happy with your refurbished laptop. We take pride in making the buying experience smooth from start to finish, and your recommendation truly means a lot to us.
We look forward to having you shop with us again in the future!
Warm regards,
The TechCrazy Team
Staff very friendly and helpful
3 de octubre de 2025
Opinión espontánea
Respuesta de TechCrazy
Kia ora Zana,
Ngā mihi nui for your kind words! We’re so glad to hear that you found our staff friendly and helpful — providing great service with a smile is what we’re all about.
We really appreciate you taking the time to share your experience and look forward to welcoming you back to TechCrazy again soon!
Warm regards,
The TechCrazy Team
The staff were honest and very helpful
25 de septiembre de 2025
Opinión espontánea
Respuesta de TechCrazy
Kia ora Alli,
Ngā mihi nui for your kind words! We’re so happy to hear that you found our team honest and helpful — it really means a lot to us. Providing genuine, friendly service is at the heart of what we do at TechCrazy.
We appreciate your support and look forward to seeing you again soon.
Ngā mihi,
The TechCrazy Team
Super efficient and informative…
Super efficient and informative service. Nothing was a problem.
21 de septiembre de 2025
Opinión espontánea
Respuesta de TechCrazy
Kia ora Mark,
Ngā mihi nui for your awesome feedback! We’re thrilled to hear you found our service efficient and informative — and that nothing was a problem. That’s exactly the experience we strive to provide every customer.
We really appreciate you taking the time to share your experience and look forward to helping you again soon.
Ngā mihi,
The TechCrazy Team
Thank you Sean for the amazing customer…
Thank you Sean for the amazing customer service and for going extra mile.
18 de julio de 2025
Opinión espontánea
Respuesta de TechCrazy
Kia ora Gabriel,
Ngā mihi nui for your kind words! We’re so glad to hear that Sean was able to go the extra mile for you — he truly takes pride in providing top-notch service. Your feedback means a lot to our whole team.
We really appreciate your support and look forward to welcoming you back again soon.
Ngā mihi,
The TechCrazy Team
STAY FAR AWAY
Please DO NOT purchase a laptop or even anything from this store. I purchased a laptop from this store, everything was fine until about a few months later, and I noticed the touchpad was lifting up. Come to find out I had a swollen battery. They ask me to send my laptop back for repair so I did so.
It just returned to me today missing a part that was there originally when I sent it.
STAY FAR AWAY
**Editing for response to their comment below**
I asked them for proof that it arrived how they claim and they couldn't provide me with anything besides 'their word'. They even told me that I can send it back and they'll give me a quote to fix it. What a slap in the face!! I urge nobody to shop here. They also tried to report me for defamation and both websites said it wasn't and they stayed up... lol! No accountability, unprofessional and selective scammers. Please do not be fooled by their fake reviews!
18 de septiembre de 2025
Opinión espontánea
Respuesta de TechCrazy
Hi Quinn, thank you for sharing your feedback. We take all customer concerns seriously and want to be transparent for the benefit of everyone reading.
When your laptop first arrived to us, it had already been opened prior to reaching our service centre. The part you are referring to is connected to the screen assembly and was already missing at that stage. Our technician’s work was strictly limited to replacing the battery — no other components were removed or altered during the process.
Even though prior tampering would normally affect warranty coverage, we still replaced the battery under warranty at no cost and also offered to help source and install the missing part as a goodwill gesture.
We regret that you remain dissatisfied despite these solutions. However, we stand firmly by the professionalism of our technicians and our service. With 18,000+ positive reviews on Trade Me, 200+ reviews on this page, and 50+ on Trustpilot, many of our customers have shared positive experiences that reflect our ongoing commitment to quality and fair service.
We remain available if you’d like us to assist further.
— TechCrazy Team
Respuesta de TechCrazy
Kia ora Sauhesset,
Ngā mihi nui for your feedback! We’re so glad to hear that everything was set up smoothly and that you’re happy with your purchase. Making things easy and hassle-free for our customers is what we aim for every day.
We really appreciate your support and look forward to seeing you again soon!
Ngā mihi,
The TechCrazy Team
Hassle-Free Online shopping
Buying a phone online was quick and easy. The website had clear details, payment was secure and delivery was on time and secure. The phone arrived in perfect condition and works as expected. I would recommend online buying from Techcrazy to all my contacts.
26 de agosto de 2025
Respuesta de TechCrazy
Kia ora Hileshni,
Ngā mihi nui for your wonderful feedback! We’re so happy to hear your online shopping experience was smooth, secure, and hassle-free — that’s exactly what we strive for. It’s great to know your phone arrived in perfect condition and met your expectations.
We really appreciate your recommendation and your trust in TechCrazy. We look forward to serving you again soon!
Ngā mihi,
The TechCrazy Team
Respuesta de TechCrazy
Kia ora Melanie,
Ngā mihi nui for your lovely feedback! We’re delighted to hear you had a great experience with us and that your order arrived quickly. Providing quality products and fast, reliable service is what we aim for every time.
We really appreciate your support and look forward to seeing you again soon!
Ngā mihi,
The TechCrazy Team
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