Techless Opiniones 399

I really like this concept and purchased based on what was advertised but it wasn't entirely honest IMO. We were told we could get apps that are just tools through a vetting process that has been haulted for who knows how long (indefinitely?). I have tried to get an answer from their customer service but nobody seems to know. Why not just be transparent about why it's paused and what you're working on if anything? We're on your side, why leave us in the dark?
Anyway, the concept of having a smart phone with no browser, no socail media, etc.. but still having the needed tools like banking, and various others is a gem. Hopefully they can execute on that sometime soon.

It took a bit of time to setup, but Tina was very patient walking me through the set up of my new phone and we got it done.

Tina was extremely helpful in setting up the phone. I would not have been able to set the phone up without her help. She was extremely patient and kind. Great customer service which is difficult to find these days!

Both Tina and Yolani were very helpful and very knowledgeable leading me through the activation process of my husband’s new Wisephone. They were extremely patient and kind. I will definitely recommend Wisephone!

I was having trouble setting up the phone but Yolani was a great help.

Yolaní was the most calm and helpful customer service assistance I’ve ever had. I was confused about how to download the apps I needed and she calmly reassured me that I didn’t need to pay more money and slowly walked me through how to get them. It took less than 4 minutes. Im looking forward to having my wise phone and it is so comforting to not be on hold and talk to a person who actually deals with and issue!

Yolani was absolutely wonderful. Coming into the call, I was a bit frustrated by the setup process. She was extremely patience and professional. She spent 45 minutes on the phone with me to ensure that the phone was working properly.

Zazi was great! Thanks you!

I purchased 4 Wisephones, 2 of which had to have numbers ported over. I called customer support to help walk me through the setup process. Tina stayed on the phone with me and walked me through all of the processes and stayed with me until everything was complete. I asked a lot of questions and she answered every one of them. Great customer support and I am truly grateful. Thank you.

The set up was a bit tricky, I think partly because I was setting up the phone with an existing cellular account (T-Mobile) but the agent I spoke to, Tina, was super helpful and got me through the entire process and now the phone is up and running.

Anthony was very helpful! kind and responsive.

It was great ! Yolani walked me through all the steps with kindness and was very helpful !!

Love the phone for my two teens and had great customer service with Tina who helped us walk through some of the challenges we were facing.

They were able to get the PUK code I needed within 24 hours

Great assistance from Tina. My daughter's phone is up and working.

We appreciate what wisephone offers. We ordered a phone for our son last fall; it has been fantastic for him. We just ordered and received two more. We did have a glitch at setup and had to make a couple calls into customer service. Everyone was friendly, and Zazi especially worked quickly to expedite a resolution. Our boys were nervous to take the leap but have been happy with using wisephones and we love seeing them reclaim themselves as they break free from screens.

Spoke with Yolani. She knew exactly what she was doing. Her instructions were clear, concise, and easy to follow and she got me all set up. Do make sure that you call from a number they can call you back at, as you often have to leave a message.

I needed a basic orientation of the device and Tina took her time to navigate me. I am very thankful.

Thank you so much - Tina for your patience and help today. You were awesome and very helpful to me. We are happy to have the option of the Wisephone for our soon to be high schooler . This phone will enable her to be connected to us and friends without exposing her to needless distractions.
Her only concern was not being able to listen to music which you were very helpful in assisting me in setting this up
Thanks again!!
Tina you were a blessing!!
Awesome product with even better customer service .