techtron Future Tech Ltd Opiniones 

206
•
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I ordered the EV7-7+ wall charger it was very easy to purchase and the delivery was on time. The installation was straight forward and the app works well. I contacted Techtron customer service with r... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The techtron EVP 3 is a really good product - well built and does what it says. The instruction manual could be a little clearer in places but a quick query with the excellent Customer Support team qu... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Really great customer service, friendly and fast. Only issue is that once the order was placed I requested immediately after that the shipment address was changed, which they confirmed that was fine,... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

the scooter feels good quality didn't like the solid wheels at first but will get used to them and punctures can be a pain, so great to not have flats.buyers be aware of cruise control turn off. befor... Ver más

Información sobre la empresa

  1. Fábrica de material eléctrico

Escrito por la empresa

By combining passion, drive and intellect with market leading research and cutting-edge technology, we innovate and deliver premium quality products that excite, inspire and challenge the sector. Striving for perfection, embracing new ideas and investing in the future is our ethos.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

206 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(206)

15 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5
Logotipo de techtron Future Tech Ltd

Respuesta de techtron Future Tech Ltd

We apologize for any inconvenience you may have experienced. We understand that you have sent us an email, but unfortunately we have not received it. To assist you further, could you please confirm the email address you used to send in your concerns. We are committed to resolving this matter to your satisfaction. Thank you for bringing this to our attention.

Valorada con 5 estrellas sobre 5

Brilliant

Brilliant! Happy with purchase.

8 de junio de 2023
Logotipo de techtron Future Tech Ltd

Respuesta de techtron Future Tech Ltd

Thanks for the great feedback Damien! AM

Valorada con 1 estrellas sobre 5

I will review my post once the item is…

I will review my post once the item is replaced. Arrived well packaged however only 3 out of the 4 acrews fitted to secure the handbar. I immeasurable rang to notify that I was rejecting the item, and was told to resubmit all the details in writing and attach video and pictures which I did. 3 days later I received an email saying

"we are sorry to infrom you that it will take another week to give you a proper update regarding your issue.

but next week we will call you and give you an update regarding your issue."

I replied

Sorry why does it take a week?

I don't want to raise this as a dispute with my credit card company utilising section 75, as I intended to buy not one but two. The first one ordered was to check it matched my requirements and had it not been faulty I would have ordered a second one.

I did not get a response so I sent a WhatsApp message

Nigel, I've received a very vague email saying there is not going to be an update on the item until next week, I've replied to say it's not acceptable and was due to order a second one. Can you please advise exactly what prevents this issue being addressed.

I purposely chose not to shop via Amazon as I always try to support smaller sized companies.

He replied "i Do understand but , there is some issue in our wharehosue and that is why the dealy."
I assume dealy is a delay.

So far no further updates.

Not the best of experiences so far but like I said I will amend should the service improve.

13 de junio de 2023
Valorada con 5 estrellas sobre 5

I was very happy with service I…

I was very happy with service I received, the very quick delivery.

12 de junio de 2023
Logotipo de techtron Future Tech Ltd

Respuesta de techtron Future Tech Ltd

Dear Mark, Thank you for taking the time to leave your feedback. We're glad to hear you had a great experience with us. AM

Valorada con 1 estrellas sobre 5

Scotter doesnt work, terrible customer service

Within 2 days of having the scotter it wouldnt turn on.

Contacted customer services and was told to send pictures in, we have been ignored by email and Instagram

Terrible customer service

17 de junio de 2023
Logotipo de techtron Future Tech Ltd

Respuesta de techtron Future Tech Ltd

Dear Chelsea, We're sorry to hear that you had a negative experience .
Request you to kindly check either your spam folder for our mails incase you have missed them. We will review this issue with our team & take steps to improve our customer service. AM

Valorada con 5 estrellas sobre 5

Beginner e scooter.

Amazing offer, delivered in 2 days. I wasn't expecting it to be this good. Really good for commute to station or quick run to the shops.

9 de junio de 2023
Logotipo de techtron Future Tech Ltd

Respuesta de techtron Future Tech Ltd

Thank you for this fantastic review shelly. AM

Valorada con 5 estrellas sobre 5

I am so pleased with purchase i am even…

I am so pleased with purchase i am even going to order 2 more for my sons for Christmas thank you

9 de junio de 2023
Logotipo de techtron Future Tech Ltd

Respuesta de techtron Future Tech Ltd

Dear Jonathan, We appreciate you taking the time to let us know about your experience. If there is anything else we can help you with please let us know. AM

Valorada con 4 estrellas sobre 5

This could and would have been a 5 star…

This could and would have been a 5 star rating BUT after receiving the item, I dropped Techtron an email and asked how much a replacement battery costs. I have yet to hear back from them and this SADLY gives the "impression" that they are ONLY interested in the Sales aspect of things and NOT Customer Service or Care.

6 de junio de 2023
Logotipo de techtron Future Tech Ltd

Respuesta de techtron Future Tech Ltd

Dear Berry, We sincerely apologize for the lack of response regarding your enquiring about the battery costs. To assist you further, could you please specify ,battery for which scooter are you inquiring about. We are committed to rectifying this lapse in our customer service and provide you with a prompt reply. Thank you for your understanding.

Valorada con 5 estrellas sobre 5

Great product

Delivery was exelent and on time. Great product

5 de junio de 2023
Logotipo de techtron Future Tech Ltd

Respuesta de techtron Future Tech Ltd

Thank you for the great review Martin ! AM

Valorada con 5 estrellas sobre 5

Got 2 scooters for my nephews and…

Got 2 scooters for my nephews and really liked them they look really nice too the yellow makes them stand out really good for price too

4 de junio de 2023
Logotipo de techtron Future Tech Ltd

Respuesta de techtron Future Tech Ltd

We're thrilled that you liked it. Thank you for your feedback. AM

Valorada con 5 estrellas sobre 5

Amazing value

Amazing value
Easy to order and delivered following day
Was a birthday present for my grandson, he absolutely loves it

15 de mayo de 2023
Logotipo de techtron Future Tech Ltd

Respuesta de techtron Future Tech Ltd

Thank you Tracey ! We really appreciate you taking the time to leave us a review . AM

Valorada con 5 estrellas sobre 5

Great purchase

Great purchase. This was the 2nd scooter I purchased and both times everything from ordering to delivery was excellent.

14 de mayo de 2023
Logotipo de techtron Future Tech Ltd

Respuesta de techtron Future Tech Ltd

Dear Philip, We're glad to hear you had a great experience with us. Your feedback is appreciated.

Valorada con 5 estrellas sobre 5

Recently purchased a techtron 3500

Recently purchased a techtron 3500
Currently done 200 miles on it

I also have a xiaomi 3 lite

So I have something to compare it with.

It’s a steal at the price
Mine is fast
Long range
With suspension
And puncture proof tires

Literally the only improvement I can think is to be fully Waterproof.

But I have used mine in light rain without any issue!

It’s the best thing I have bought by a long shot !

Also I went direct to techtron
And got a great service !

9 de mayo de 2023
Logotipo de techtron Future Tech Ltd

Respuesta de techtron Future Tech Ltd

Thank you Collins for the fantastic review ! We are thrilled you are satisfied with our services. Your feedback is greatly appreciated.

Valorada con 1 estrellas sobre 5

I have sent techtron 2 emails and still…

I have sent techtron 2 emails and still haven’t had an email back and it is really frustrating me that they won’t email me back!! If I don’t get an email back in the next 2 days I will be taking this matter further as I’m not happy with the condition my e scooter came in!! Broken throttle and broken plastics it’s an absolute joke! I expected better than this especially when I paid £230 for a scooter that was broken when it came disgusting it really is

15 de mayo de 2023
Opinión espontánea
Logotipo de techtron Future Tech Ltd

Respuesta de techtron Future Tech Ltd

Dear Meagan,

We are extremely sorry to hear that you had a negative experience with our customer team. We strive to provide exceptional support to our customers and it is disappointing to hear that we fell short in your case.
I have already taken up your case as a priority and created a Ticket for you #738. My team is reviewing the same and will get back to you at the earliest opportunity. AM

Valorada con 3 estrellas sobre 5

i didnt like when it said 48hours…

i didnt like when it said 48hours delivery and i have still haven't got it in fourty eight hours because it actually been 7 days

6 de mayo de 2023
Logotipo de techtron Future Tech Ltd

Respuesta de techtron Future Tech Ltd

We're sorry to hear that you experienced a delay in receiving your product. We know how frustrating this can be and we apologize for the inconvenience. I see that you have received your order today. Hope you liked it! AM

Valorada con 5 estrellas sobre 5

Elite 3500 E Scooter

Arrived promptly, Great build quality. Well packed. Its bigger than I thought. Works very well and goes fast enough for me. I'm 62 and mobility impaired and it will really help out. I bought two - One for me and one for SWMBO. They were up and running with a 5hr charge. Does NOT feel like Techtron have skimped qualty.

4 de mayo de 2023
Logotipo de techtron Future Tech Ltd

Respuesta de techtron Future Tech Ltd

Dear Zednine, We appreciate you taking the time to let us know about your experience. If there is anything else we can help you with, please let us know. AM

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