techtron Future Tech Ltd Opiniones 

206
•
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I ordered the EV7-7+ wall charger it was very easy to purchase and the delivery was on time. The installation was straight forward and the app works well. I contacted Techtron customer service with r... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The techtron EVP 3 is a really good product - well built and does what it says. The instruction manual could be a little clearer in places but a quick query with the excellent Customer Support team qu... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Really great customer service, friendly and fast. Only issue is that once the order was placed I requested immediately after that the shipment address was changed, which they confirmed that was fine,... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

the scooter feels good quality didn't like the solid wheels at first but will get used to them and punctures can be a pain, so great to not have flats.buyers be aware of cruise control turn off. befor... Ver más

Información sobre la empresa

  1. Fábrica de material eléctrico

Escrito por la empresa

By combining passion, drive and intellect with market leading research and cutting-edge technology, we innovate and deliver premium quality products that excite, inspire and challenge the sector. Striving for perfection, embracing new ideas and investing in the future is our ethos.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

206 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(206)

15 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I just got scooter and it is fabulous

I just got scooter and it is fabulous. Goes pretty fast and easy to control.

4 de mayo de 2023
Logotipo de techtron Future Tech Ltd

Respuesta de techtron Future Tech Ltd

Thank you for the great review! Your feedback is appreciated. AM

Valorada con 5 estrellas sobre 5

Super service

Good product. No complaints. Ordered Thursday, was here Friday lunch.

3 de mayo de 2023
Logotipo de techtron Future Tech Ltd

Respuesta de techtron Future Tech Ltd

Awesome! Thank you for the fantastic review Robert. AM

Valorada con 5 estrellas sobre 5

Great communication

Great communication
Super quick delivery
Amazing product
Very happy

29 de abril de 2023
Logotipo de techtron Future Tech Ltd

Respuesta de techtron Future Tech Ltd

We are glad Paul you had a great experience. Thank you for this review. AM

Valorada con 1 estrellas sobre 5

Delivery period was meant to be 48hrs

Delivery period was meant to be 48hrs. Atleast thats the option i selected at check out. From Techntron's site, depending on the day order was placed, guidelines for delivery timelines were equally stated.
I ordered an elite scooter on April 28, 2023 and at time of this review, May 5 (1 week after), delivery was yet to be made. What made matters even worse, i called customer support on May 3 to lay complain. Feedback from customer support was as though the order didn't exist. Customer support couldn't find it on his system. It was just a sour experience of a roller coaster trying to sort it out. I've had to walk long distances daily as scooter wasn't delivered within estimated timeline.
My experience was very disappointing for an order placed directly from Techtron's site.

27 de abril de 2023
Logotipo de techtron Future Tech Ltd

Respuesta de techtron Future Tech Ltd

Thank you so much for your feedback. It's completely understandable how you feel, and we're sorry to have let you down. We'll take the necessary steps to improve and will do better next time! AM

Valorada con 4 estrellas sobre 5

You won't be disappointed

Very happy with the scooter and it's features. The only down fall is can't connect to the app, and trying to log the warranty with customer service is hard too. No one answers!! Scooter itself is very good I'm very happy. But calling customer service is a no no.

12 de abril de 2023
Valorada con 5 estrellas sobre 5

E scooter

Great company
Quick and easy delivery
Very reasonably priced
Will definitely use again

12 de abril de 2023
Valorada con 2 estrellas sobre 5

Phone holder damaged

When my EScooter arrived, the phone holder was damaged.
I have emailed twice & left a voicemail.
Finally got a response & promptly replied with all required information.
And have STILL not had a resolution to my broken phone holder.
Not a happy customer at the mo!!

10 de abril de 2023
Logotipo de techtron Future Tech Ltd

Respuesta de techtron Future Tech Ltd

Dear Leigh, We are sorry to hear that your recent experience wasn't up to the expectation. we apologize foe any inconvenience or frustration you may have experienced. I hope your issue has been resolved by now. We hope to have the opportunity to serve you better in future.

Valorada con 1 estrellas sobre 5

Have tried making contact after…

Have tried making contact after receiving a faulty scooter. No response at all from the company. Tried emailing. I phone 40 times a day and no one picks up. Absolutely shocking service

10 de abril de 2023
Logotipo de techtron Future Tech Ltd

Respuesta de techtron Future Tech Ltd

Dear Amanda, we apologize for the delay in response from our end. To ensure that we assist you in the best possible way, I would request you to send us an email at customerservices@techtron.co Thank you for your feedback and we strive to serve you better in future.

Valorada con 3 estrellas sobre 5

Overall good scooter

Overall I really like the scooter. However, when you press the brakes the back wheel spins left/right and not very safe especially when the streets are wet after rain.

6 de abril de 2023
Valorada con 5 estrellas sobre 5

Good e scooter does go fast

Good e scooter does go fast

Download the app on your phone and adjust the setting you can make it go 30 mph which is really good but when against the wind it does slow u down

11 de abril de 2023
Valorada con 1 estrellas sobre 5

Did purchase a Techtron Elite 3500 last…

Did purchase a Techtron Elite 3500 last week(from the Techtron website) and it came faulty(no power/not charching), asked for an exchange or a refund, I have been asked several things like a video, pictures that I have promptly provided. The customer service is being vague at best and I had to keep chase them every day(mail, phone, instagram) with no favorable output.

11 de abril de 2023
Logotipo de techtron Future Tech Ltd

Respuesta de techtron Future Tech Ltd

Dear Alessandro, We deeply apologize for falling short of your expectations in this regard. I hope your issue has been resolved. Thank you for bringing this matter to our attention. AM

Valorada con 5 estrellas sobre 5

Very satisfied …

I like to take this opportunity to thank you for a fantastic service the scouter is fantastic my son love's it.

10 de abril de 2023
Valorada con 1 estrellas sobre 5

Didn’t have my item in stock but took…

Didn’t have my item in stock but took my money. Getting it back off them isn’t easy. Was told they refunded the same day 9 days later nothing then find out it wasn’t done. Now don’t reply to email

3 de abril de 2023
Logotipo de techtron Future Tech Ltd

Respuesta de techtron Future Tech Ltd

Dear Tracey,
I apologise for the inconvenience this may have caused you. I hope the refund has been issued. If there is anything else i can help you with, please feel free to drop us a mail on customerservices@techtron.co

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