I bought a 3doodler for my son for Christmas. It broke after two uses. No replacement sent and no refund given. Automated reply each time. Do not buy it breaks easily and the service is terrible.
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I bought my 3d pen second hand and it works AMAZINGLY! (It was unused) I only have a few problems. One problem was the small handle on the un-jammer tool - I burned myself because my hand slipped on t... Ver más
As a customer since 2014, I've been dealing with various issues; lost plastic orders, pen issues, usual plastic purchases and so on. Normally, all went just fine; and whenever a problem turned up, 3... Ver más
At first, I enjoyed using this product and loved the variety of colors to chose from in both abs and pla filament. However, less than a month in, my pen was jamming and running super slow. The qualit... Ver más
La empresa ha respondido
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Draw in the air! Doodle anything in 3D with the 3Doodler 3D pen. Lift your imagination off the page! #WhatWillYouCreate?
Información de contacto
89 5th Avenue, Suite 802, 10003, New York, Estados Unidos
- cs@the3doodler.com
- the3doodler.com
This is the most amazing tool ever!!!!
This is the most amazing tool ever. I seriously have used both the 3Doodler Start and the 3Doodler Create for many house-hold repairs, and I also have used both to make art pieces. I Doodled a gorgeous picture frame for a picture of Buddha with the Create and the Start, and I also have used the 3Doodler Start to fix my hanging door beads, a broken statue, repair a laptop clam shell case, repair many cables with exposed wires, and I also recently hacked a fix for my door frame lock with the Start filament too. Not only are the 3Doodler Start and Create crucial tools in my art supplies drawer, they are as useful for me as a hammer as far as household tools go. HIGHLY recommend!

Respuesta de 3Doodler
3Doodler
I really love the pen except when I forget to keep it hot to remove the tip. So my dad has to keep buying me new pens (3Doodler create). Once we had it replaced by the 3Doodler company. They were great in exchanging it. It would be great if they can invent one that works so I can take the tip off when cold without breaking the pen.
Thanks
A Family Favourite!
My brother, a mechanical engineer, tipped me off to the 3Doodler brand two and a half years ago and now our whole family has been in awe of what you can make. I have and enjoy the Create, but bought the Start pen for my niece last year and she just adores it. Yes, there are cheaper pens on the market, but personally I seek to purchase products that exhibit quality over quantity. 3Doodler definitely fits the bill there.

Respuesta de 3Doodler
I'm a big 3doodler fan !
I really love this product. I've buy the 3Doodler pen twice and I'm happy with the delivery and the product. I also often buy other stuff and i've always received everything in time.

Respuesta de 3Doodler
Great customer service
Great customer service; however, the pen gets stuck easily with PLA plastic, and is not the most kid-friendly.

Respuesta de 3Doodler
Great company and great products
Have ordered twice already and will keep ordering from them. Fast and easy checkout and delivery is quick a well!!!!!!!!!!

Respuesta de 3Doodler
3Doodler is my choice.
I’ve been using 3Doodler since I got my first 3Doodler 2.0 off thier kickstarter. I’ve used many kinds of 3Dpens, but I love 3Doodler. I’m a heavy user of the pens and put a high demand on them. When I have issues I am treated with above and beyond service. I have made 3Doodler an important part of my artistic practice.

Respuesta de 3Doodler
the PLA plastic tends to stick to…
the PLA plastic tends to stick to whatever surface I use it on, even after it dries.
The 3Doodler board melts when I use it with all plastics.
Also the flexy plastic stays really hot for a while.
Excellent service
Something was wrong, with my 3doodler pro - so I got a live chat with them, but they couldn't fix it, so they sent a new one to me, just after I sent the broken one, to one of there repair shop... Excellent service!

Respuesta de 3Doodler
A gift for my grandaughter
This was a gift for my granddaughter, she loved all the extra colors and ideas to use.

Respuesta de 3Doodler
Great Idea keeps my daughters attention…
Great Idea keeps my daughters attention for hours while she is crafting and making all sorts of things. From things for her dolls to projects for school she uses it all the time. Great company no issues

Respuesta de 3Doodler
Great communication and variety
I jumped on the bandwagon with 3Doodler 1.0. My first one wasn't spitting out plastic consistently, and I got a replacement when I contacted the company about it. When 3Doodler Create (2nd version of 2.0) came out, even if I'd bought my 9 3Doodler 2.0 pens as an individual, because I had an educational account, I got upgrades for free. When I got my 3Doodler Pro, it clogged twice so I sent it back twice. The company was wonderful about giving me updates the second time I sent it back, because it took longer.
I enjoy using the products in after-school and evening clubs at my school. Aside from my personal 3Doodler Create pens and 3Doodler Pro, I also have a classroom set of Create and 2 classroom sets of Start (the second of which I got a grant to purchase). I look forward to future improvements and new products.
Nice and compact unit
Nice and compact unit. Easy to use. Just had some issues with the fillament feeding at times. Would be nice if you could use different sized fillament.
3Doodler is the "Kleenex" of Handheld 3D Printing Pens
Unlimited projects & content, all FREE on their website
Exceptional product support
Amazing customer service
Ultra-fast response time
3Doodler is most definitely the "Kleenex" of handheld 3D printing pens!
Customer since 2014
As a customer since 2014, I've been dealing with various issues; lost plastic orders, pen issues, usual plastic purchases and so on. Normally, all went just fine; and whenever a problem turned up, 3Doodler never failed to help with a very patient, quick and helpful customer service. The pen itself made me badly addicted, and still enjoy using it very much!
Thanks a lot and keep up the excellent work on that astounding product!
Fantastic customer service
Fantastic customer service (and people)... I acquired my first pen through the KickStarter campaign(2015), and since then, I have only ever used a 3doodler V2/Create. I have no reason to change - Initial performance issues have been systematically corrected, steadily improved... My current pen is now performing flawlessly.
The pen requires the use of slightly more expensive plastic filament due to its design, and that is the only reason for not quite five stars!
I love using it and the art it makes is…
I love using it and the art it makes is awesome! Easy, fun and addictive. we have a classroom set. The only problem is that a few of them don’t light up when charging, so I never know if it’s really charging.

Respuesta de 3Doodler
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







