The AA Insurance Opiniones 

47.394
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We did a quote for a brand new polo on line that had not been registered yet through a search engine. Came to end of quote to pay and was rejected because car not register yet. Told us to phone AA dir... Ver más

Valorada con 3 estrellas sobre 5

I liked that I could get through to a customer service agent quickly to discuss the quote I received. I DON'T like that the the breakdown cover is only 1 call out per year and I couldn't even upgrade... Ver más

Valorada con 5 estrellas sobre 5

Each product level offers great cover and allows folks to make choices based on what they need rather than just what can take and the prices are great. My vehicle had only just been registered... Ver más

Valorada con 5 estrellas sobre 5

I spoke to a professional person who was very helpful after doing an online quote. On reading the insurance I found the layout very simple to understand. At the end of the day though, it comes down... Ver más

Información sobre la empresa

  1. Aseguradora
  2. Agencia de seguros de automóviles
  3. Agencia de seguros para el hogar

Escrito por la empresa

The AA provides services to motorists: breakdown cover, car insurance, life, travel insurance, route planning and motoring advice. We're the UK's number 1 motoring organisation.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

47 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(47.394)

12.102 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

DONT EVEN COME NEAR THEM.

Stay well away. scam artists pushing me to either take responsibility on a non fault accident or start paying double premiums.

It's the second month, that I've been paying double premium, no update on any case. I have even provided video evidence but they are not willing to sort it out.

stay well aware, I'll be updating my review with any changes and also will be asking my friends to expose them.

CON ARTISTS.

9 de septiembre de 2026
Opinión espontánea
Logotipo de The AA Insurance

Respuesta de The AA Insurance

Hi, we're sorry to hear you're unhappy with how the claim is progressing.
At the moment, the claim will remain recorded as a fault claim until an outcome has been reached. We understand this can be frustrating, especially when you've provided evidence to support your case. Sometimes these investigations can take longer than we'd like, as we're liaising with the third party and their responses aren't always immediate.
We appreciate your patience while the team continues to work towards a resolution and hope you're provided with an update as soon as possible. Please continue to keep in touch with the claims team directly.

Valorada con 5 estrellas sobre 5

Very easy to rejoin the AA again

Very easy to rejoin the AA again, I didn't want to leave last time I tried to renew my insurance, couldn't believe i could rejoin again. Great 👍

10 de septiembre de 2026
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Respuesta de The AA Insurance

We're pleased to have you back on board with us Brendan 💛.

Valorada con 5 estrellas sobre 5

The service advisor was willing and did…

The service advisor was willing and did spend time with me explaining all the policy details with me. I would say that she was extremely helpful and pleasant this made my decision to change providers much easier than anticipated.

10 de septiembre de 2026
Valorada con 5 estrellas sobre 5

Good value

Very pleased to find the equivalent cover for a hundred pounds less than the renewal price from my current insurer

8 de septiembre de 2026
Valorada con 4 estrellas sobre 5

A good policy at a reasonable price but setting up an account could be made easier.

I was attracted by the content of the insurance policy
for the coming year together with its reasonable price
compared with the quoters from other insurance companies. BUT, you didn't earn full marks because of
the difficulty I experienced and still am experiencing in setting up an account. So, at the moment I have no paperwork to show for my renewed insurance until the documents arrive by post, hopefully by 18.09.2026. Every time I was given a 6 digit code for the password it had expired before I could enter it! At 84, I am not as computer literate as most younger people!

10 de septiembre de 2026
Valorada con 3 estrellas sobre 5

PAYMENT OPTIONS

On or around the 7th Sept I phoned AA insurance. The cover and quote options were explained clearly and I was able to make a decision to go with AA well ahead of renewal date of my current insurance. which is 30th Sept.and your agent was advised to go ahead. Due to commitments it was necessary to agree the contract early but it is disappointing that that payment was demanded upon acceptance, some 21 days before inception.THERE SHOULD BE AN OPTION TO TAKE THE PAYMENT ON INCEPTION DATE.

9 de septiembre de 2026
Logotipo de The AA Insurance

Respuesta de The AA Insurance

Hi Allan, we're sorry to hear the payment was taken earlier than you expected and that this wasn't explained clearly. To secure the quoted price, payment would need to be taken on the day the quote was provided, as insurance prices can change at any time. We appreciate this may have come as a surprise and apologise for any confusion caused.

Valorada con 5 estrellas sobre 5

Efficiency

It was quick and efficient from opening the quote to registration and acceptance

10 de septiembre de 2026

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