We did a quote for a brand new polo on line that had not been registered yet through a search engine. Came to end of quote to pay and was rejected because car not register yet. Told us to phone AA dir... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I liked that I could get through to a customer service agent quickly to discuss the quote I received. I DON'T like that the the breakdown cover is only 1 call out per year and I couldn't even upgrade... Ver más
Each product level offers great cover and allows folks to make choices based on what they need rather than just what can take and the prices are great. My vehicle had only just been registered... Ver más
I spoke to a professional person who was very helpful after doing an online quote. On reading the insurance I found the layout very simple to understand. At the end of the day though, it comes down... Ver más
Información sobre la empresa
Escrito por la empresa
The AA provides services to motorists: breakdown cover, car insurance, life, travel insurance, route planning and motoring advice. We're the UK's number 1 motoring organisation.
Información de contacto
Reino Unido
- theaa.com/insurance
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
You were easy to deal with and helpful…
You were easy to deal with and helpful on the phone answering all my concerns.

Respuesta de The AA Insurance
DONT EVEN COME NEAR THEM.
Stay well away. scam artists pushing me to either take responsibility on a non fault accident or start paying double premiums.
It's the second month, that I've been paying double premium, no update on any case. I have even provided video evidence but they are not willing to sort it out.
stay well aware, I'll be updating my review with any changes and also will be asking my friends to expose them.
CON ARTISTS.

Respuesta de The AA Insurance
Very easy to rejoin the AA again
Very easy to rejoin the AA again, I didn't want to leave last time I tried to renew my insurance, couldn't believe i could rejoin again. Great 👍

Respuesta de The AA Insurance
It was the right product efficiently presented
It was the right product efficiently presented and all questions answered.
Keep up the good work.
The service advisor was willing and did…
The service advisor was willing and did spend time with me explaining all the policy details with me. I would say that she was extremely helpful and pleasant this made my decision to change providers much easier than anticipated.
Very pleasant call handler
Very pleasant call handler. Made the specifics of the policy very clear and all done and dusted very quickly
Simple,straightforward and helpful…
Simple,straightforward and helpful staff, whom I could understand.

Respuesta de The AA Insurance
very good price
Listen to what I wanted and was very…
Listen to what I wanted and was very polite and respectful as I said I was not very tech minded very clear at explaining everything in the policy
Such an easy procedure
Such an easy procedure
Well defined aspects of the insurances.. inclusions etc
Good value
Very pleased to find the equivalent cover for a hundred pounds less than the renewal price from my current insurer
A good policy at a reasonable price but setting up an account could be made easier.
I was attracted by the content of the insurance policy
for the coming year together with its reasonable price
compared with the quoters from other insurance companies. BUT, you didn't earn full marks because of
the difficulty I experienced and still am experiencing in setting up an account. So, at the moment I have no paperwork to show for my renewed insurance until the documents arrive by post, hopefully by 18.09.2026. Every time I was given a 6 digit code for the password it had expired before I could enter it! At 84, I am not as computer literate as most younger people!
Good experience
Very easy site to navigate and clear explanations of different levels of cover.
PAYMENT OPTIONS
On or around the 7th Sept I phoned AA insurance. The cover and quote options were explained clearly and I was able to make a decision to go with AA well ahead of renewal date of my current insurance. which is 30th Sept.and your agent was advised to go ahead. Due to commitments it was necessary to agree the contract early but it is disappointing that that payment was demanded upon acceptance, some 21 days before inception.THERE SHOULD BE AN OPTION TO TAKE THE PAYMENT ON INCEPTION DATE.

Respuesta de The AA Insurance
Efficiency
It was quick and efficient from opening the quote to registration and acceptance
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







