The Basket Company Opiniones 

4997
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The whole experience when dealing with this company was good. Nothing was too much trouble especially when the first baskets we’d chosen didn’t fit and had to go back. Returning them was seamless and... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I ordered 15 baskets of two different types & they came promptly, on time, well packaged & all matched beautifully. Quality baskets too - each one looked perfect. Very happy!

La empresa ha respondido

Valorada con 5 estrellas sobre 5

excellent service arrived quickly and safely in strong packaging I am delighted with my large rattan garden baskets and they now stand either side of my front door containing large topiary Have... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Brilliant company to deal with - made small order online Sam contacted me to explain 1 of the items wasn’t at the standard they would like to send out and explained that the basket will be back in sto... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Proveedor de cestas
  2. también en la categoría
  3. Accesorios para muebles
  4. Fabricante de cestas de mimbre
  5. Mimbrería
  6. Proveedor de accesorios para muebles
  7. Tienda de artículos para el hogar

Escrito por la empresa

We are a small business passionate about providing an extensive range of superb quality wicker baskets for your home or business. Our wicker baskets come in all shapes, sizes and colours in willow, rattan, seagrass, water hyacinth and more. We strive to provide a level of service that is second to none and are committed to being the best we can be. We would love to hear about the experience you've had with us and if you have any thoughts on how we could be better.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

5 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(4997)

242 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Attractive, well-made baskets

I was looking for a wicker type basket to serve rolls or croissants from for breakfast. These are exceptionally well made and an ayttractive colour.

They make the perfect serving dish, and would also work well with fruit.

I'm happy with my purchase

5 de mayo de 2026
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Respuesta de The Basket Company

What a great idea to use baskets for as serving dishes Mark. So pleased you’re happy with them. Thank you for the review and feedback.
Kindest regards
The Basket Company

Valorada con 5 estrellas sobre 5

Lovely product

Lovely product, well packaged to avoid dame and prompt delivery.

6 de mayo de 2026
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Respuesta de The Basket Company

That’s fantastic to hear Yvonne. We’re so pleased you’re happy with your purchase. Thank you so much for the review.
Kindest regards
The Basket Company

Valorada con 4 estrellas sobre 5

A good range of quality baskets, which are great for storage needs, and they keep everything tidy too.,

This is not the first time I've used this company to purchase baskets from, and they are very good, having an excellent range, which are of great quality too. The whole experience from ordering to delivery has been first class, and I would recommend.

6 de mayo de 2026
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Respuesta de The Basket Company

Thank you so much for the review and recommendation Sheila. We’re so pleased you’re happy with your baskets.
Kindest regards
The Basket Company

Valorada con 5 estrellas sobre 5

GOOD PRODUCT

GOOD PRODUCT - QUICK DELIVERY

6 de mayo de 2026
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Respuesta de The Basket Company

Thank you so much for the review. It’s very much appreciated.
Kindest regards
The Basket Company

Valorada con 5 estrellas sobre 5

Lovely company

Lovely company, that provides great customer service. Previously ordered some of the round wicker baskets with rope handles and wanted to add to my collection. Was told if I sent them a photo of my current baskets they would do their best to colour match which I personally think was a lovely thing to do.
Baskets are lovely, really well made and very sturdy.

6 de mayo de 2026
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Respuesta de The Basket Company

That’s just wonderful to hear Joanne that you’re happy with your new baskets. Thank you so much for letting us know and thank you for the review.
Kindest regards
The Basket Company

Valorada con 3 estrellas sobre 5

Sadly DPD claimed they never received…

Sadly DPD claimed they never received the parcel.
The customer service I received in trying to resolve this was fantastic. They couldn’t supply a replacement so a full refund was issued.

5 de mayo de 2026
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Respuesta de The Basket Company

Thank you so much for the review and feedback Helen. We're ever so sorry this happen with this order. We're so pleased you’re happy with the service received from our customer service team.
Kindest regards
The Basket Company

Valorada con 5 estrellas sobre 5

Quality product

Quality product
Speedy delivery
Looks lovely on patio really pleased.

30 de abril de 2026
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Respuesta de The Basket Company

Thank you so much for the review and feedback Jane. We’re so pleased you’re happy with your baskets and that they look good on your patio.
Kindest regards
The Basket Company

Valorada con 5 estrellas sobre 5

Excellent basket

Bought a lovely little basket to replace the plastic monstrosity we have been using as a peg basket for years. Ordered late on Thursday (well after the next day deadline) but still got it on Saturday. It is excellent quality, sturdily made with good quality materials. Very pleased with the basket and the service. Thank you.

7 de mayo de 2026
Opinión espontánea
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Respuesta de The Basket Company

Thank you so much for the review and feedback Chris. We’re so pleased you’re happy with your basket and the service received.
Kindest regards
The Basket Company

Valorada con 3 estrellas sobre 5

High quality lovely product but poor customer service

High quality lovely product but poor, unhelpful customer service. I needed the lantern for a Birthday present & requested next day or 48 hour delivery. This was declined as 'they are too busy' & I was offered a Saturday 'special ' delivery which would have arrived 3 days after the Birthday. The next day I saw next day delivery was available on the website. The person on the phone was really unhelpful & dismissive. Shame because product good.

1 de mayo de 2026
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Respuesta de The Basket Company

Thank you so much for your review and feedback Jan. We’re so pleased you’re happy with your lantern. Please be assured we take customer feedback very seriously and we're sorry to hear that you were unhappy with our delivery options at the time of placing your order. From time to time, we receive a large increase in the volume of orders and due to this reason we turn off the next day delivery options as we do not want to make promises to our customers we are unable to fulfil. Turning off the next day delivery options only happens on very rare occasions and we are sorry that this coincided with when you needed next day delivery. Thank you again for taking the time to write this review.
Kindest regards
The Basket Company

Valorada con 5 estrellas sobre 5

Great all round

30 de abril de 2026
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Respuesta de The Basket Company

Thank you so much for the review and feedback Caroline. Much appreciated.
Kindest regards
The Basket Company

Valorada con 5 estrellas sobre 5

Very pleased with product

Very pleased with product. Just what I needed thank you

27 de abril de 2026
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Respuesta de The Basket Company

So pleased you’re happy with your basket Penny. That’s great to hear. Thank you for the review.
Kindest regards
The Basket Company

Valorada con 5 estrellas sobre 5

Great quality

27 de abril de 2026
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Respuesta de The Basket Company

Thank you so much for the review and feedback Geor. Much appreciated.
Kindest regards
The Basket Company

Valorada con 5 estrellas sobre 5

Beautiful practical and sustainable

A beautiful, practical basket arrived today. I was kept informed of the progress of the order throughout. I’m very happy I chose The Basket Company.

1 de mayo de 2026
Opinión espontánea
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Respuesta de The Basket Company

That’s just wonderful to hear Alison that you’re happy with your new basket and the service received. Thank you so much for letting us know and thank you for the review.
Kindest regards
The Basket Company

Valorada con 5 estrellas sobre 5

Excellent quality product

Excellent quality product. Quick delivery and great customer service!

7 de abril de 2026
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Respuesta de The Basket Company

That’s wonderful to hear Lisa that you’re happy with your purchase and the service received. Thank you so much for the review.
Kindest regards
The Basket Company

Valorada con 5 estrellas sobre 5

Baskets appear to be of excellent…

Baskets appear to be of excellent quality, just planted up flowers my garden now has wow factor♥️good communication with the company, highly recommended

7 de abril de 2026
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Respuesta de The Basket Company

Thank you so much for the review and for recommending us Pearl. We’re so pleased you’re happy with your purchase and the service received. That’s great to hear.
Kindest regards
The Basket Company

Valorada con 5 estrellas sobre 5

Lovely baskets, well-made

Baskets arrived promptly and were very sturdy and well made. They fitted perfectly into the space we neede them for.

20 de abril de 2026
Opinión espontánea
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Respuesta de The Basket Company

That’s just wonderful to hear that you’re happy with your new baskets. Thank you so much for letting us know and thank you for the review.
Kindest regards
The Basket Company

Valorada con 5 estrellas sobre 5

Lovely well-made baskets

Lovely well-made baskets, exactly what I wanted

16 de abril de 2026
Opinión espontánea
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Respuesta de The Basket Company

That’s fantastic to hear Katharine. We’re so pleased you’re happy with your purchase. Thank you so much for the review.
Kindest regards
The Basket Company

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