The whole experience when dealing with this company was good. Nothing was too much trouble especially when the first baskets we’d chosen didn’t fit and had to go back. Returning them was seamless and... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
The whole experience when dealing with this company was good. Nothing was too much trouble especially when the first baskets we’d chosen didn’t fit and had to go back. Returning them was seamless and... Ver más
La empresa ha respondido
I ordered 15 baskets of two different types & they came promptly, on time, well packaged & all matched beautifully. Quality baskets too - each one looked perfect. Very happy!
La empresa ha respondido
excellent service arrived quickly and safely in strong packaging I am delighted with my large rattan garden baskets and they now stand either side of my front door containing large topiary Have... Ver más
La empresa ha respondido
Brilliant company to deal with - made small order online Sam contacted me to explain 1 of the items wasn’t at the standard they would like to send out and explained that the basket will be back in sto... Ver más
La empresa ha respondido
We are a small business passionate about providing an extensive range of superb quality wicker baskets for your home or business. Our wicker baskets come in all shapes, sizes and colours in willow, rattan, seagrass, water hyacinth and more. We strive to provide a level of service that is second to none and are committed to being the best we can be. We would love to hear about the experience you've had with us and if you have any thoughts on how we could be better.
Unit 15 Endeavour Business Park, Crow Arch Lane, BH24 1SF, Ringwood, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I was looking for a wicker type basket to serve rolls or croissants from for breakfast. These are exceptionally well made and an ayttractive colour.
They make the perfect serving dish, and would also work well with fruit.
I'm happy with my purchase

Respuesta de The Basket Company

Respuesta de The Basket Company
This is not the first time I've used this company to purchase baskets from, and they are very good, having an excellent range, which are of great quality too. The whole experience from ordering to delivery has been first class, and I would recommend.

Respuesta de The Basket Company
Lovely company, that provides great customer service. Previously ordered some of the round wicker baskets with rope handles and wanted to add to my collection. Was told if I sent them a photo of my current baskets they would do their best to colour match which I personally think was a lovely thing to do.
Baskets are lovely, really well made and very sturdy.

Respuesta de The Basket Company
Sadly DPD claimed they never received the parcel.
The customer service I received in trying to resolve this was fantastic. They couldn’t supply a replacement so a full refund was issued.

Respuesta de The Basket Company
Quality product
Speedy delivery
Looks lovely on patio really pleased.

Respuesta de The Basket Company
Bought a lovely little basket to replace the plastic monstrosity we have been using as a peg basket for years. Ordered late on Thursday (well after the next day deadline) but still got it on Saturday. It is excellent quality, sturdily made with good quality materials. Very pleased with the basket and the service. Thank you.

Respuesta de The Basket Company
High quality lovely product but poor, unhelpful customer service. I needed the lantern for a Birthday present & requested next day or 48 hour delivery. This was declined as 'they are too busy' & I was offered a Saturday 'special ' delivery which would have arrived 3 days after the Birthday. The next day I saw next day delivery was available on the website. The person on the phone was really unhelpful & dismissive. Shame because product good.

Respuesta de The Basket Company
Very pleased with product. Just what I needed thank you

Respuesta de The Basket Company
A beautiful, practical basket arrived today. I was kept informed of the progress of the order throughout. I’m very happy I chose The Basket Company.

Respuesta de The Basket Company
Excellent quality product. Quick delivery and great customer service!

Respuesta de The Basket Company
Baskets appear to be of excellent quality, just planted up flowers my garden now has wow factor♥️good communication with the company, highly recommended

Respuesta de The Basket Company
Baskets arrived promptly and were very sturdy and well made. They fitted perfectly into the space we neede them for.

Respuesta de The Basket Company
Lovely well-made baskets, exactly what I wanted

Respuesta de The Basket Company
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.