Sausage casings have changed from natural casings into beef collagen.the sausages are much more uniform than previously but unfortunately the skins are tough and not nicely chewable as before.Shame as... Ver más
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Consulta las opiniones de los clientes
What has happened to Black Farmer Pork Sausages? ? The flavour and texture is not what it used to be. The skins seem extra shiny and tight. Sadly we did not finish them as found them unpleasant and wo... Ver más
Fantastic lamb cutlets tender and full of flavour The steaks sausages and the black and white puddings superb When you pick your delivery day the produce arrives on time in perfect condition due t... Ver más
Let me start off by saying that I am a big supporter of ‘The Black Farmer’ and regularly purchase produce from them. I recently ordered a number of items, one being seeded grapes but upon receiving th... Ver más
Información sobre la empresa
- Carnicería
- Carnicería delicatessen
- Panadería
- Proveedor de productos cárnicos
- Servicio de entrega de comestibles
- Tienda de regalos
Escrito por la empresa
The Black Farmer is the much-loved brand from British-Jamaican personality Wilfred Emmanuel-Jones – AKA, ‘The Black Farmer’ – and serves up aspirational food and drink at accessible prices. From Caribbean specialties to the best of British and barbecue favourites, the online store offers a wealth of exciting flavours across the board, as well as hampers, gifts, lifestyle and home. It’s an emporium of goodies to shop and savour! Better still, everything is sourced from producers Wilfred knows and trusts, so you’re assured of quality for ‘a life less ordinary’. Visit the online store to order now at theblackfarmer.com
Información de contacto
The Black Farmer, St Giles on the Heath, PL15 9SL, Devon, Reino Unido
- 020 3105 4711
- customer.service@theblackfarmer.com
- theblackfarmer.com
3,2
Medio
1 mil opiniones
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Disappointing
I bought several different items - food and non food - for delivery. Some items are quite reasonably priced, others rather expensive. Easy to order. Delivery was quite fast. The disappointing experience was regarding several slices of cakes I ordered. For some reason there had been an issue at HQ so some couldn't be sent out with my delivery and would be a couple of days late. This wasn't an issue for me. What was and still is, is that upon arrival of this second package...there was only one slice in (a huge box too!). I contacted the Black Farmer asking for a refund of what wasn't received...and I haven't heard a peep back or received a refund, and that was 10 days ago. So they have let themselves down with extremely poor customer service here.
2 de febrero de 2024
Opinión espontánea
Respuesta de The Black Farmer
We regret to hear about your disappointing experience and apologise for the inconvenience caused. Please give us a call at 020 3105 4711 so we can address the issue regarding your refund promptly. We appreciate your patience and understanding. Kind Regards, Liga
Consistant quality every time..
I am a returning customer because I know that everything I buy will be of a consistant quality.. which is superb. The delivery and packaging likewise.
19 de enero de 2024
Respuesta de The Black Farmer
Thank you so much for your lovely review and for being a loyal customer. We're thrilled to hear that you've consistently enjoyed the quality of our products, as well as our delivery and packaging. Your satisfaction and trust mean the world to us. Looking forward to serving you again soon!
Well packaged
Well packaged. Freezer ready. Haven’t used anything apart from chicken livers which were great
20 de enero de 2024
Respuesta de The Black Farmer
Thank you for your positive feedback! We're delighted to hear that our packaging met your expectations and that the chicken livers were to your liking. We hope you'll enjoy the rest of your items just as much. If you have any questions or need assistance, please don't hesitate to reach out. Thank you for choosing us!
Respuesta de The Black Farmer
Thank you for taking the time to leave us a review! We're so pleased to hear you were satisfied with the quality of our products and our speedy delivery service. Your support is greatly appreciated, and we look forward to serving you again soon.
Very Happy - Thanks
Good selection of products at reasonable prices. Very impressive and safe packaging and reasonably fast delivery. Very happy - Thanks
17 de enero de 2024
Respuesta de The Black Farmer
It's wonderful to hear you're very happy with your purchase, from our selection of products to our pricing, packaging, and delivery. Your feedback is invaluable to us, and we're thrilled to have met your expectations. Thank you for choosing us, and we can't wait to serve you again!
Bad quality with high price
Its much more expensive then a normal bucher and the quality is not as good how have to be for this price. The trotters was to hairy the ears dirty and the tail was so tiny.
Also the liver is just pices not sliceis.
9 de enero de 2024
Consistent and fantastic quality
Great products which are of consistent fantastic quality. I love your jerk sausages but please bring back the pork, tomato and basil ones!
16 de enero de 2024
Respuesta de The Black Farmer
Thank you for your fantastic review! We're thrilled you love our products, especially the jerk sausages. Your request for the pork, tomato, and basil sausages has been noted, and we appreciate your feedback as we continually work to bring back favourites and introduce new delights. Stay tuned, and thanks again for your support!
Hallo
Hallo,
Delivered was ok, box was very wet like unfrozen
Banans: severy i had to put bin
Watermeloon was demage, put bin too.
Could give really foto what you can delivery not fake., please
Thanks
15 de enero de 2024
Easy ordering online and goods…
Easy ordering online and goods delivered quickly in well temperature controlled packaging. I’ve purchased Black Farmer product for 15 years and find their range meets the approval of my whole family. When local supermarkets discontinued to stock this brand BF online ordering enabled us to continue enjoying their product.
13 de enero de 2024
Respuesta de The Black Farmer
We're incredibly grateful for your loyalty over the past 15 years and are delighted to hear about your positive experience with our online ordering and delivery. It's wonderful to know that our range continues to meet your family's approval. We're here to ensure you can always enjoy your favourite products, even when local supermarkets can't stock them. Thank you for your continued support and for being a part of our journey.
Great
Meat tastes a lot better compared to supermarket. Items are reasonably priced.
One satisfied customer here and will order soon.
13 de enero de 2024
Respuesta de The Black Farmer
Thank you for your great review! We're thrilled to hear you've noticed a difference in taste with our meat compared to supermarket offerings. It's fantastic to know you find our items reasonably priced too. Your satisfaction is our top priority, and we're looking forward to your next order. Thank you for choosing us!
Outstanding five star service!
The service from The Black farmer was nothing more than outstanding five star!
From Delivery to the wonderful sumptuous fresh produce.
I would definitely recommend and will be delighted to order again.
I personally enjoyed the wild Rose Bath salts. Whilst the wild boar and chorizo burgers were stupendous!
6 de enero de 2024
Respuesta de The Black Farmer
Wow, thank you for such a glowing review! We're over the moon to hear about your outstanding experience with our service, from delivery to the quality of our fresh produce. Your recommendation means a lot to us, and we're thrilled you enjoyed the wild Rose Bath salts and found the wild boar and chorizo burgers stupendous. We can't wait to serve you again. Thank you for your support and for spreading the word!
The food offerings are always looking…
The food offerings are always looking delicious. I’ve sent pies & sausages to my brother in Devon. It works out well, I live in US. He’s enjoyed the meals so far
7 de enero de 2024
Respuesta de The Black Farmer
Thank you for your kind words! We're delighted to hear that our food offerings have been a hit, especially with your brother in Devon. It's wonderful to know that we can help bridge the distance between you and your loved ones with our pies and sausages. We appreciate your support and look forward to continuing to provide enjoyable meals for both you and your brother. Thank you for choosing us!
I really like the black farmer…
I really like the black farmer sausages, but the packaging is spoiling the product, it’s in 2 sections and the middle 2 are squashed and out of shape, having arthritis in my hands it’s impossible to to manipulate them back into shape, making it hard to cook evenly, I did contact their customer services about this issue, and wasn’t really satisfied with their response so a bit of a waste of money,
so I tried the Jolly hog sausages which are in 3 sections and not deformed in shape, and actually I now prefer them as easy to cook evenly and I don’t waste my money having 2 deformed sausages
8 de enero de 2024
Opinión espontánea
Respuesta de The Black Farmer
Thank you for taking the time to leave feedback for us. I shared your previous email with our team to look into modifying the packaging and I'd be happy to share any development in the future with you :)
Black Farmer online: I'm always certain of good customer service. I'm happy with overall customer service…
I'm happy with the overall customer service provided. I'd definitely recommend to friends and family. Also, I'm looking forward to visiting the new flagship, Black Farmer shop that was recently opened in Brixton this year/2024.
28 de diciembre de 2023
Respuesta de The Black Farmer
Thank you for sharing your positive experience with our customer service! We're so pleased to hear you're happy with the service you've received and grateful for your willingness to recommend us to friends and family. Your support is truly appreciated. Also, we're excited for you to visit our new flagship shop in Brixton. We believe it's a great addition and can't wait to welcome you there. Thank you for being a valued customer!
Excellence in a packet😁
The ready meal was just that! It was a real west indian mutton curry, and I enjoyed it very much. Well done Sir, your shop is a credit to you, your food a credit to the heritage we both share.
16 de enero de 2024
Opinión espontánea
Respuesta de The Black Farmer
Your feedback has made our day, thank you! We're thrilled to know the Mutton Ready Meal exceeded your expectations and hope you continue to enjoy! :)
The food is excellent
The food is excellent, well presented and my order arrived on time.The taste ,so good and well packed.
29 de diciembre de 2023
Respuesta de The Black Farmer
We are delighted you have had a positive experience. Your feedback means so much to us.
Great Products. Superior quality
The order was packaged beautifully and the products were delicious.
29 de diciembre de 2023
Respuesta de The Black Farmer
We are so grateful for your review. Thank you for taking the time to share :-)
Top Marks For The Black Farmer
Top marks to The Black Farmer!
I was kept informed about my delivery date which meant I could ensure that someone was at home to receive the package. On opening the box, everything what packaged beautifully, my sausages felt as if I had just taken them out of my fridge, all in line with the Food Standard Agency. There was also a card with a message from Wilfred. It's a must that I visit the shop in Brixton after missing the grand opening, I'm hoping to visit next month. Great job!
28 de diciembre de 2023
Respuesta de The Black Farmer
Your feedback made our day! We're so happy to hear that your delivery experience was a success. Your sausages feeling as fresh as if just taken from the fridge is music to our ears! 🌟 We'd love to have you at our Brixton shop, looking forward to your visit next month – We hope you have the best time!
Respuesta de The Black Farmer
Thank you for your kind feedback, it's great to know you've been enjoying The Black Farmer products! :)
Excellent service
18 de diciembre de 2023
Respuesta de The Black Farmer
Thank you for your kind feedback, we look forward to serving you again soon :)
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