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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

great place to play and have fun. they have a nice selection of providers (they should remove the names of the ones that have no games available anymore). redemptions are just like most casinos, but o... Ver más

Valorada con 4 estrellas sobre 5

I like a few of their games I cannot find elsewhere. the customer service awesome, and I am sure they get a lot of crap from people. if youre kind with yor concerns they will be super helpful and make... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Terrible scamming site ! Just recently bought a deal for 30 for 58. Ended up with 2k! But when I went to get verified they told me that because there’s another account with the same ip address they fo... Ver más

Valorada con 5 estrellas sobre 5

It’s kinda scary knowing which sites are legit, but I recommend theboss.casino 100%. Great selection of games easy fast redemption and the customer service is great. Oh and the promos are great... Ver más


Información de contacto

3,1

Medio

TrustScore: 3 sobre 5

180 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 84% de las opiniones negativas

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Valorada con 1 estrellas sobre 5

Banned no reason given

Got sent an email. Was told my account activity wasn't in line with the terms of service. What exactly does that mean? Well anything they want really.

Signed up day 1 with them and made multiple purchases and redemptions. Site was good with good daily bonuses. I have rated the site 5 stars before.

Found out on 05/05/2026 That my account was permanently closed with no real reason given besides given a vague impersonal automated message.

I go the extra mile to make sure I don't break any rules on any sites, so this came as a huge surprised.

Very disappointed.

The site isn't terrible, its okayish I hope my review doesn't stop somebody from wanting to try out the site honestly, but just wanna put this review out there so nobody is surprised if this same thing happens to them.

5 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible scamming site

Terrible scamming site ! Just recently bought a deal for 30 for 58. Ended up with 2k! But when I went to get verified they told me that because there’s another account with the same ip address they forfeited my funds all of them ? I told them that I only have one account and my roommates gamble and they told me it doesn’t matter only one account or person on the ip address so everything is gone now ? How does that make sense no other site is like that

4 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

This casino is a scam

This casino is a scam. Do not use this platform. They took my winnings. After I put so much money on there. They wait to tell me about terms and conditions. When I am the only person on my IP address. Scam at its finest!! The casino took my winnings and said terms and conditions. But gave me the refund on gold coins. They stole my winning. That is bogus and unfair. I gamble a lot. I put a lot of money on there. For them to scam me out of it. Don't not use this casino. Please. I have other ones that are great. They redeem an pays u within an hour. Not two weeks. And say the taking your winning for no good reason..

26 de abril de 2026
Opinión espontánea
Logotipo de Theboss.us

Respuesta de Theboss.us

All accounts and redemptions go through a standard verification to ensure fair play and compliance with platform policies. For account-specific details, please contact support@theboss.us so the team can check your case directly and provide clarity.

Valorada con 1 estrellas sobre 5

Website UI Janky. 4 bonuses and none above $3. No originals

They have many providers. At this point I only try out new social casinos when incentived by offer walls like RevU etc. Did the $10 for $25 pack. Hit 4 bonuses on hacksaw games and the highest win was $3. Hacksaw has been lacking recently so maybe a testament to them. Regardless theboss didn't have originals like in house keno/dice or any of the usual I play. They had some janky 3rd party ones but that's it. Layout for site is strange. Offer hasn't tracked yet and usually RevU is solid. Thoroughly unimpressed with a company joining the social casino space this late and having that sloppy of a website. Won't be back.

24 de abril de 2026
Opinión espontánea
Logotipo de Theboss.us

Respuesta de Theboss.us

Hi there! Our game library is continuously expanding as we add more providers and content, including additional game formats over time to better serve our players and If you ever need assistance, you may reach us anytime at support@theboss.us.

We are committed to continuously improve the overall experience for our players.

Valorada con 4 estrellas sobre 5

So far so good

I like a few of their games I cannot find elsewhere. the customer service awesome, and I am sure they get a lot of crap from people. if youre kind with yor concerns they will be super helpful and make things happen for you!! I like the site and personally havent had to much to complain about. I do wish I could win more often and possibly get free play every now and then. :) if youre already getting on these sites to gamble well trusting them is such as well. I trust this casino

23 de abril de 2026
Opinión espontánea
Logotipo de Theboss.us

Respuesta de Theboss.us

We appreciate you taking the time to share your experience. It’s great to hear that you’re enjoying the game selection and that our support team has been helpful.

We’re committed to continuously improving the experience and making TheBoss.us even better for our players. If you ever need assistance, you may reach us anytime at support@theboss.us.

Valorada con 4 estrellas sobre 5

great place to play and have fun

great place to play and have fun. they have a nice selection of providers (they should remove the names of the ones that have no games available anymore). redemptions are just like most casinos, but overall I really enjoy theboss

22 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scam casino!

Scam casino! They take forever in processing your redemption so you're more than likely going to cancel it and play again. No instant redemption option and games are horse crap. All I did was lose from the time I started with zero bonuses to show for it. Negative stars! Stay away from these crooks.

16 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Inconsistent enforcement of IP/household rules and unclear forfeiture of funds

Two separate, verified individuals created independent accounts on TheBoss.us. Both accounts completed identity verification, were allowed to register, deposit funds, and engage in gameplay.

After gameplay, the platform issued an enforcement email citing “same IP/location” and classifying the situation as a “primary account” and “duplicate account,” stating that winnings and Sweeps Coins from the duplicate account were forfeited.

However, both accounts belong to two separate verified individuals, not a single user operating multiple accounts.

Both accounts remain verified and active, yet enforcement actions appear inconsistent and not clearly tied to any specific defined violation such as fraud, collusion, or coordinated activity. Both users played independently on different days with no coordinated gameplay.

The Terms referenced (including IP/household restrictions and coordinated activity clauses) do not clearly state that legitimate deposits or purchased Sweeps Coins may be forfeited solely due to shared IP/household status between two verified users without a defined violation.

The initial communication also referenced a “primary account” being retained, which further contributed to unclear classification of how the accounts were being evaluated.

I am requesting clearer transparency on how IP/household rules and forfeiture decisions are applied in cases involving two separately verified users.

13 de abril de 2026
Opinión espontánea
Logotipo de Theboss.us

Respuesta de Theboss.us

Hi there, account activity is evaluated using multiple factors, not IP alone. For a detailed review and clarification on your specific case, please reach out to support@theboss.us

Valorada con 1 estrellas sobre 5

Didn't pay for your tournament win

I am the Tuesday playson power sweeps grand prize winner on Theboss.us. I won 4800 in the Grand prize and with my big hit it totalled 5575 to be redeemed. I have already verified. Even messaged them to ensure they didn't need anything else and said no that the payment was processing. Received a message that I had the potential for a second account on another device, fought that. Then it was I had opened up my account on two IP addresses which was against their policy, fought that then it kept going. Long story short They robbed me of my winnings and are refusing to pay without a just cause. Oh, but they were kind enough to leave my account with 12 dollars. I will go to war over this. I made a second account once when I first started this and learned my lesson. I have not made a second account since. Anyone who is really interested in help connect with me

7 de abril de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Been playing there 2 years collecting…

Been playing there 2 years collecting the daily bonus everyday. Even buying a little bit of sc And I don't think I've made it over 50 bucks. You ain't spend money here again

7 de abril de 2026
Opinión espontánea
Logotipo de Theboss.us

Respuesta de Theboss.us

Game outcomes are determined by RNG systems and can vary, regardless of play frequency or purchase history. Results and win cycles are not influenced by individual accounts or activity levels.
We continuously offer promotions and gameplay opportunities across the platform. For any account-specific concerns, please reach out to support@theboss.us

Valorada con 5 estrellas sobre 5

Verified and redemption received in less than 48hrs

I won off of the $2 sign up bonus....I had won over $4-500 when I decided to cash in I was at $350.00. I tried to redeem it but it had a cap of $175 which was fine, I mean it was free money to begin with. I was able to verify my identity, verify my bank account, resubmit my redemption of $175 be approved on all and received my winnings in less than 48 hours. I have had a great experience with this casino and highly recommend. Customer service was quick to respond and the process was simple and straight forward. This casino should be rated no less than a 4.8 in my opinion.

25 de marzo de 2026
Opinión espontánea
Logotipo de Theboss.us

Respuesta de Theboss.us

Thank you for the feedback! We are pleased to know your overall experience has been positive. Our team remains committed to providing a smooth and enjoyable platform for all players. If you ever need assistance, you may reach us anytime at support@theboss.us.

Valorada con 1 estrellas sobre 5

Unfair Treatment

I signed up for this casino in November 2024. I often purchased packages, and visited almost daily. On March 24, 2026 I logged in and redeemed my free daily spin. To my surprise, I ended up receiving $100 in free sweeps coins. There was a required playthrough which I fulfilled and managed to win enough to cash out.

When I visited today, March 27, 2026, I noticed that my daily spin wasn't available. Upon contacting customer service, I was told that my account didn't qualify for any promotions, and according to their T&Cs, a reason for this decision did not have to be disclosed.

I can't help but feel like I am being punished for actually being able to cash out. I used to think very highly of this casino, but this incident makes me think that they aren't treating me fairly.

26 de marzo de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

So far so good

So far so good. Excellent choice of providers. Easy to use platform. Always free to play plus a deal on pkgs for anyone's pockets. Likeing it so far. Waiting on a big win and redemption. Letsss gooo

26 de marzo de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

From what I noticed while playing the…

From what I noticed while playing the games were fair lot to choose from and ample ways to win. Yes let's spin with the boss.

26 de marzo de 2026
Opinión espontánea
Logotipo de Theboss.us

Respuesta de Theboss.us

Thank you for the feedback! We are pleased to know your overall experience has been positive. Our team remains committed to providing a smooth and enjoyable platform for all players. If you ever need assistance, you may reach us anytime at support@theboss.us.

Valorada con 1 estrellas sobre 5

ATTENTION!!!!!!! Any casino that bribes people through…

Any casino that bribes people through email with free money to review them positively is likely scummy and scammy. I however gave this casino a chance; regrettably. They use screen overlays to steal your money while acting like the digital machine is having maintenance issues. And then act like they can't find any issues. Even if your sc drops with out even having placed a bid. Just brilliant. Karma will catch up to the people in charge. Criminals.

25 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Redemption time SUCKS

I’m honestly really disappointed with how long the redemption process is taking with this casino. While their customer support responds quickly, it feels like they just fall back on the same scripted line: “you agreed to up to 10 business days,” even though they advertise that they strive to approve redemptions within 24 hours. That’s clearly not what’s happening in practice.

What makes it worse is the lack of transparency in their verification process. I was initially marked as fully verified on the platform, only to receive an email TWO DAYS later asking for additional bank verification. That completely reset the clock and delayed my payout even further. If this is part of their standard procedure, why isn’t it required upfront like it is on most other platforms? Requiring documents in stages only drags out the process and creates unnecessary frustration for customers.

At this point, it feels like the system is designed to slow down withdrawals rather than process them efficiently. Quick responses from support don’t make up for the delays—especially when those responses don’t actually resolve anything.

If you’re going to advertise fast payouts, then the process needs to match that claim. Right now, it doesn’t.

16 de marzo de 2026
Opinión espontánea
Logotipo de Theboss.us

Respuesta de Theboss.us

Redemption requests are processed according to standard review procedures which includes verification checks to ensure account security and compliance requirements are fully met. Our support team remains available to provide status updates and guidance throughout the process.

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