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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

great place to play and have fun. they have a nice selection of providers (they should remove the names of the ones that have no games available anymore). redemptions are just like most casinos, but o... Ver más

Valorada con 1 estrellas sobre 5

Do not spend your money or play on this site ! the people on here are lying it's a straight money grab scam..I paid in two times to try the sites ⁸out and the games do not play smooth and rig to not h... Ver más

Valorada con 4 estrellas sobre 5

I like a few of their games I cannot find elsewhere. the customer service awesome, and I am sure they get a lot of crap from people. if youre kind with yor concerns they will be super helpful and make... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

The gaming platform is decent but the redeemation time is awful. It's funny how you don't have to go through all the red tape in order to play. Monies are taken instantly. Redeemation is totally diffe... Ver más

La empresa ha respondido


Información de contacto

3,0

Medio

TrustScore: 3 sobre 5

184 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 82% de las opiniones negativas

Suele responder en menos de 2 semanas

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Love Love Love this casino!

This is my go-to casino! I've recommended this casino to my friends and family that play casinos online. I have had minor bumps in the road. But the times I have contacted their support, they have been super nice and helpful. I have even scored $100 on the daily spin a couple of times and have won enough to cash out from the daily bonuses as well.

9 de febrero de 2026
Opinión espontánea
Logotipo de Theboss.us

Respuesta de Theboss.us

Thank you for your feedback and rating. Our team works to maintain consistent platform performance and account processing standards. For any future inquiries, reach us at support@theboss.casino

Valorada con 5 estrellas sobre 5

My favorite sweep cssino

My favorite sweep cssino. With fast payouts and daily spin bonuses@

9 de febrero de 2026
Opinión espontánea
Logotipo de Theboss.us

Respuesta de Theboss.us

Thank you for taking the time to share your experience! For future concerns, please email support@theboss.casino

Valorada con 3 estrellas sobre 5

Good games well spent time to kill

Good games even though my state stinks and I can't play the good games I still have a great time playing on this site

9 de febrero de 2026
Opinión espontánea
Logotipo de Theboss.us

Respuesta de Theboss.us

Game availability may vary by jurisdiction due to regulatory requirements. We’re pleased you’re enjoying the platform. For assistance, please email support@theboss.casino

Valorada con 5 estrellas sobre 5

I definitely enjoy this game

I definitely enjoy this game
Alexis Gallegos

5 de febrero de 2026
Opinión espontánea
Logotipo de Theboss.us

Respuesta de Theboss.us

Thank you for taking the time to share your experience! For future concerns, please email support@theboss.casino

Valorada con 5 estrellas sobre 5

I cashed out and it was fast

I cashed out and it was fast , great games , and nice customer support!!

9 de febrero de 2026
Opinión espontánea
Logotipo de Theboss.us

Respuesta de Theboss.us

Thank you for your feedback and rating. We’re glad the platform experience met your expectations. If you ever need assistance, please contact support@theboss.casino

Valorada con 4 estrellas sobre 5

Positive play

Its a great site..haven't had any problems with redeeming my winnings.

8 de febrero de 2026
Opinión espontánea
Logotipo de Theboss.us

Respuesta de Theboss.us

Thank you for taking the time to share your experience! For future concerns, please email support@theboss.casino

Valorada con 1 estrellas sobre 5

Don’t recommend

Don’t recommend. Tried to redeem 100 bucks and didn’t go through. Don’t waste your time on this sucky website.

8 de febrero de 2026
Opinión espontánea
Logotipo de Theboss.us

Respuesta de Theboss.us

Redemption requests may not go through if additional verification steps are needed or if certain requirements haven’t been completed yet. This process is in place to ensure secure and accurate payouts for all players.

We’d really like the opportunity to look into this for you. For us to take a closer look at what happened with your $100 redemption, please reach out to our support team at support@theboss.casino directly with your account details so we can review it further.

Valorada con 1 estrellas sobre 5

As a frequent player in many casino's

As a frequent player in many casino's, I pretty much read the reviews but decided to find out on my own because sometimes the reviews are not necessarily correct. Not the case here! First, after winning over $150, I requested a redemption. Immediately, it popped up saying I'm in an illegal state (I'm NOT). Finally, it allowed me back in and I made my request again. It immediately dropped to balance after redemption. By the next day, the full amount was back so I requested again, which was denied. They then told me it was due to my requesting again when the initial request was under review. So why did it disappear, then reappear the full amount?? Then I was told that my initial request was under review pending 10 days. 10 DAYS!! Absolutely ridiculous and unacceptable. I'll consider changing my review after (or IF) I receive my redemption. It's a shame because I really like the game selection and rewards!

7 de febrero de 2026
Opinión espontánea
Logotipo de Theboss.us

Respuesta de Theboss.us

We understand how important redemption timelines are, and we know it can be frustrating while waiting. All redemption requests go through a review process in line with our Terms & Conditions to ensure proper verification, compliance checks, and secure processing for every player.

In some cases, submitting an additional request while a prior one is still under review may affect the status of the original request, which can cause balance movements like the one you described.

For us to take a closer look at your specific case and provide accurate assistance, please reach out to our support team at support@theboss.casino directly with your account details so we can review this further.

Valorada con 5 estrellas sobre 5

One of my favs to play and redeem

Definitely no complaints idk why my review was removed and Trustpilot removed it it was a good review so it m lost on why they did that anywho im coming back on here to leave another review of my same experience they are amazing great website great support and fast redeeming what more could a woman ask for anyways thanks thebosscasino on my winnings I’ve had thank you 🥰🥰🥳🥳

5 de febrero de 2026
Opinión espontánea
Logotipo de Theboss.us

Respuesta de Theboss.us

Thank you for taking the time to share your experience! For future concerns, please email support@theboss.casino

Valorada con 2 estrellas sobre 5

The gaming platform is decent but the…

The gaming platform is decent but the redeemation time is awful. It's funny how you don't have to go through all the red tape in order to play. Monies are taken instantly. Redeemation is totally different. Per a rep once the account is in processing mode if you have redeemed ( which could be 1-3days, you still may have to wait up 10 business days to receive winnings per there T&C. That is far too long to wait on your winnings. There representatives make sure they beat you with " you agreed to our T,&C is basically there rebuttal to every question.

27 de enero de 2026
Opinión espontánea
Logotipo de Theboss.us

Respuesta de Theboss.us

At TheBoss.casino, redemption requests go through a review and processing period to ensure everything is accurate and secure.

Our support team references the Terms & Conditions to provide accurate information, but we also aim to give helpful, top teir support along the way. We truly appreciate the patience of our players while these checks are completed.

If your redemption is still pending or you’d like a status update, please reach out to our support team at support@theboss.casino.

Valorada con 1 estrellas sobre 5

Scammmmm

Well I been waiting for 10 days to receive the money I won and now im banned and cant get ahold of anyone. Don't waste your time worse platform every. I wasnt even complaining they were taking so long to redeem my money and now im just randomly banned cant log in never got my money

17 de enero de 2026
Opinión espontánea
Logotipo de Theboss.us

Respuesta de Theboss.us

To properly look into this, we’ll need specific details about your account and the redemption in question. For security and privacy reasons, we can’t review or share account information publicly here.

Please reach out directly to our support team at support@theboss.casino with your account details and a description of what happened. They’ll be in the best position to review your case, explain any account actions, and provide an update on your redemption.

Valorada con 1 estrellas sobre 5

THESE SUPPORT PEOPLE ARE SCAM ARTISTS

THESE SUPPORT PEOPLE ARE SCAM ARTISTS. GAMES ARE HELLA TIGHT TO THE POINT THAT RTP FEELS WAY BELOW AVERAGE. THE MISTERY SC GIFT PACKAGES ARE SCAMS AND THEY GIFT YOU .25 CENTS. SO MANY OTHER PLATFORMS WITHOUT THE FALSE ADVERTISEMENTS.. ELLE IN SUPPORT IS A TRASH SCAMMER

24 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

They are so horrible

They are so horrible, every time I finally found a slot that did good they kept stopping them logging me out saying contact support and when the slot was no good they let them play freely that's not right not fair at all I won't ever put another dime in there casino..

27 de enero de 2026
Opinión espontánea
Logotipo de Theboss.us

Respuesta de Theboss.us

Hi! We're sorry to hear about your experience. Please know that game errors are not influenced by wins or losses, and sessions are never intentionally interrupted based on performance. Logouts or game interruptions are usually related to technical, connection issues, or session timeouts, but we’d truly like to look into what happened in your specific case.

Please reach out to our support team at support@theboss.casino with your username. That will allow us to review your session logs and give you a clear explanation.

Valorada con 1 estrellas sobre 5

Super slow at redeems still waiting for…

Super slow at redeems still waiting for my redeem to be approved contact customer service they give you generic response like they're copy and pasting from a screen I would like to get my redeem instead of a generic response from customer service there's other casinos out there that are way more busier and still get the redeems done you got to go through hoops to get verified you got to take a screenshot with your ID in front of you has to be perfect you have to have a bill and PDF form they want you to do all this stuff to get verified but don't want to give you your redeem on time still waiting on my redeem by the way

22 de enero de 2026
Opinión espontánea
Logotipo de Theboss.us

Respuesta de Theboss.us

Identity and address verification are standard security measures designed to protect accounts and ensure redemptions are processed correctly and securely.

For account-specific updates and to ensure your case is reviewed in detail, we recommend contacting our support team directly at support@theboss.casino with your account information. They’ll be able to provide clarity on the status of your verification and redemption."

Valorada con 1 estrellas sobre 5

This casino got all my Identity…

This casino got all my Identity documents I won $350 my account has been pending for about week and now these days people want to close my account cause they don't want give my. Dont play this are spend any money with these people they fraud and they scam artists. DON'T PLAY BOSS Casino they will pay you your money if you win

21 de enero de 2026
Opinión espontánea
Logotipo de Theboss.us

Respuesta de Theboss.us

Account reviews and document verification are standard security and compliance procedures, documents must be clear, valid, and fully readable.

Our support team is best equipped to review individual account status and provide clarity on next steps. We encourage you to contact support@theboss.casino with your account details so they can look into this more closely and assist you directly.

Valorada con 1 estrellas sobre 5

Warning: Extremely Concerning Verification and Withdrawal Practices

I am sharing my experience with boss.casino to warn others before depositing money on this platform.I deposited $40 and followed all verification instructions exactly as provided. Despite completing every required step correctly, my account was never successfully verified. As a result, I was unable to redeem or withdraw my funds.I was then informed that the verification process could take 3–8 weeks, which effectively locks user funds for an extended period of time. Being unable to access deposited money after full compliance—especially for a small amount—raises serious concerns about the fairness and transparency of this operation.Based on my experience and reports from others with similar issues, this does not appear to be an isolated incident. Long verification delays combined with withheld withdrawals under the explanation of “company policy” create a troubling pattern that potential users should be aware of. I strongly recommend exercising caution before using this platform and thoroughly researching their withdrawal and verification practices beforehand.

21 de enero de 2026
Opinión espontánea
Logotipo de Theboss.us

Respuesta de Theboss.us

Account verification timelines can vary depending on the type of review required and the results of system and compliance checks. In some cases, additional validation is needed to ensure accuracy, security, and regulatory compliance. These processes are in place to protect both players and the platform and must be completed.

Our support team is best equipped to review individual account status and provide clarity on next steps. We encourage you to contact support@theboss.casino with your account details so they can look into this more closely and assist you directly.

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