Since I wrote the below review, I have been contacted by the company. It appears tracking and updates went straight into my spam folder!! I'm hoping to update my review once I receive my candl... Ver más
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Since I wrote the below review, I have been contacted by the company. It appears tracking and updates went straight into my spam folder!! I'm hoping to update my review once I receive my candl... Ver más
La empresa ha respondido
-Beautiful long lasting scents!! -Make your home so ‘homely’ inviting and cosy. -Beautifully packaged, fast postage, great community. -Fantastic price! -Lovely family business with a persona... Ver más
Having already purchased from this company before, I bought wax melts & burners as Christmas gifts. The products are beautiful and the smells are wonderful - you can really smell the fragrances all th... Ver más
I love love love The Candle Brand. Where to start, gorgeous long lasting scents, beautiful products, affordable prices, quick delivery, amazing customer service and a fantastic subscription service t... Ver más
Welcome to The Candle Brand. We are a family run business manufacturing home fragrances loved by thousands. Multi award winning products that smell amazing and have a significant point of difference. Plastic free, vegan, pet and family friendly! Come and join the family community group! :). You will find us on all the socials; Instagram, Facebook, TIKTOK, and YouTube. We have more reviews on Google, Facebook and on each product of our website.
Uniy 17 Wellesley Road, NR15 2PD, Tharston, Reino Unido
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Since I wrote the below review, I have been contacted by the company.
It appears tracking and updates went straight into my spam folder!! I'm hoping to update my review once I receive my candles.
ARRIVED.
Thankyou.
Very 😊 happy.
I ordered candles on the 5th of December. An email told me that my order was being processed. Today is the 15th. I've had no tracking information or any updates since. 😕
I'm not a happy customer.

Respuesta de The Candle Brand
Having already purchased from this company before, I bought wax melts & burners as Christmas gifts. The products are beautiful and the smells are wonderful - you can really smell the fragrances all through the house. Would definitely recommend!
A small company with a big heart
Love love the wax melts, absolutely gorgeous fragrance
The service from this company is second to none
They listen to their customers and give the personal touch
I was bought a candle and a couple of refills as a gift. I absolutely love the scents and you can smell them so well throughout the room. I had added the refills to my Christmas wishlist this year - the best candle I have ever come across and I love the refill concept it’s so easy and minimal waste which I love!
Absolutely love the wax melts and flower diffusers, they smell amazing and last for ages. I bought a few things to keep for presents but ended up using them myself. Highly recommended 😊
I bought a box of the wax melts as a gift for a friend, however i was so impressed with the smell of them, I used some myself, so went back to buy more for her. She also absolutely loved them and has since gone and bought more for herself. The wax melts were such a good price for the quality you get, I will definitely be stocking up on more in the future!
Fabulous melts that keep their scent well. Peope always comment how lovely the house smells when I use them. Excellent service and fast delivery.
I love love love The Candle Brand.
Where to start, gorgeous long lasting scents, beautiful products, affordable prices, quick delivery, amazing customer service and a fantastic subscription service that gives great value for money and amazing rewards. I have loved every product I have tried so far and can't wait to try more. I cannot recommend highly enough.
LOVE LOVE LOVE!! i couldn’t tell you how amazing this brand is, i discovered it through Lisa angel and then learnt they have their own website and it’s a family run business. The scents are to die for! Every diffuser I have bought has lasted so long and made my house smell amazing, even tackled that dog smell as well. I couldn’t recommend them enough, packaging is so cute and paying for delivery is absolutely fine due to all orders being hand picked. I have already done my Christmas shopping so they don’t go out of stock :)
-Beautiful long lasting scents!!
-Make your home so ‘homely’ inviting and cosy.
-Beautifully packaged, fast postage, great community.
-Fantastic price!
-Lovely family business with a personal feel.
No excuses…..try and subscribe! You won’t regret it!!
Love the wax melts especially the assorted box it makes a lovely gift. I was disappointed with the refillable candle though. The scent was lovely but the refill wick didn’t burn properly. Despite following instructions the wick was to one side and burnt out leaving over half of the remaining candle unusable. A very costly problem. I did get in touch and was advised to chip out the remaining wax and use in a wax melt not really the point. I like the other products just wouldn’t buy the refillable jars again.

Respuesta de The Candle Brand
Disappointed with the scents of the candles. They're not strong at all. The company ignores your emails and then removes your negative comments and block you. BEWARE! I definitely would NOT recommend them.
Update- I have proof of purchase, proof of emails between us and a screenshot of my review on your socials before it was removed. I'm certainly no competitor as I have no business. I cannot believe the lies you have forged to make yourself look good. Shame on you!

Respuesta de The Candle Brand
If you think you are getting a natural candle, you’re not! They have chemicals in the ingredients listed. , These candles smell awful and game me a headache. I am returning, unfortunately at a cost to me, please don’t make the same mistake.

Respuesta de The Candle Brand
These scents are unreal. So strong and really reasonably priced. I've tried lots of brands over the years but this one is definitely the best!
Great products fast delivery and all pick your own melts box have fantastic fragrances would highly recommend The Candle Brand and Christina is a very polite and lovely lady always sends me a email to see if my order has arrived
I purchased the rhubarb and plum diffuser
with flowers the first time and the smell is absolutely amazing
So very happy with my purchase
Loving the seeds embedded in the label
Which I thought was quite quirky
Love this company bought from them a few times now. I have bought wax melts and flower diffuser and they are excellent. The smell is fantastic and last unlike other products I have bought in the past. Would highly recommend
First introduced to this brand at the Ideal Home Exhibition in April the smell of the diffusers are unreal as are the wax melts x12 in a box. I chose my own and have reordered online since. Delivery was excellent and they offer discount codes!
Don't know what I did without these incredible products.
Amazing smells, subtle and natural and yet somehow fill the house!
My favourites are definitely wax melts in very vanilla and lavender and clary sage.
Customer service is incredible too.
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