The Carpet Cleaning Company Opiniones 

64
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Everything about my experience with The Carpet Cleaning Company was excellent from the initial quote, which was quick and competitive, to the pre-visit checks to the clean itself. John, who undertook... Ver más

Valorada con 5 estrellas sobre 5

We're very pleased with the service we received from The Carpet Cleaning Company. We've never used a carpet cleaner before, so were a bit unsure what to expect – but we needn't have worried. I had a q... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Bedroom carpet clean after the previous occupiers left the carpet in a mess. We also painted the walls and skirting before hand and left some droplets and patches of paint. Everything was removed an... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de limpieza de alfombras
  2. también en la categoría
  3. Servicio de limpieza de cuero
  4. Servicio de limpieza de tapicería

Escrito por la empresa

The Carpet Cleaning Company provides professional carpet, hard floor, upholstery and leather cleaning across Essex, Kent, London and Hertfordshire. We specialise in deep hot water extraction, stain removal and odour treatments, delivering a thorough clean that doesn’t just improve appearance but helps extend the life of your carpets and furnishings. Whether for your home or business, we use professional-grade equipment and proven techniques to tackle stubborn stains, trapped dirt and allergens — leaving your carpets fresh, hygienic and revitalised. Reliable, experienced and results-driven, we take pride in every job and always aim to exceed expectations. Get in touch today for a quote and see the difference a professional clean can make.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

64 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(64)

50 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Would highly recommend

Would highly recommend, very good pricing had my sofa cleaned to a high standard. All marks were removed I had pet hair & toddler food. Looked fresh. Service was 10/10 gentlemen was super helpful and friendly.

15 de junio de 2026
Opinión espontánea
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Respuesta de The Carpet Cleaning Company

Thank you Frankie for your wonderful review. We are so pleased that you're happy with the upholstery cleaning we carried out for you and the overall service provided. We look forward to seeing you back for a refresh. Niamh, Neil & The Team :-)

Valorada con 5 estrellas sobre 5

Excellent

I had my couch and rug cleaned. The rug is probably 20 years old and never been cleaned, James did an excellent job, the rug is like new! He arrived on time, was very polite, speedy and tidy. Definitely recommend the Carpet Cleaning Co.

14 de junio de 2026
Opinión espontánea
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Respuesta de The Carpet Cleaning Company

Thank you Karen for your lovely review, we are so pleased that you're happy with the rug and upholstery cleaning that we carried out for you. We look forward to seeing you back for a refresh in future. Thank you again Niamh, Neil & The Team :-)

Valorada con 5 estrellas sobre 5

Great cleaning company

I have had these out several times. On one occasion I wasn’t entirely happy with the furniture that was cleaned. I called them and they came straight out to rectify. Any company can make a mistake. The character of a company shows when they are required to correct that mistake. And they did. Very customer focused and want to make sure the customer is happy I will continue using these as rate to find a company who actually focuses on the customer anymore

12 de junio de 2026
Opinión espontánea
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Respuesta de The Carpet Cleaning Company

Hi Louise, thank you for the lovely review. We really appreciate honest feedback and so pleased that our focus on customer satisfaction is apparent. We look forward to seeing you back in the future for your carpet & upholstery refresh. Niamh, Neil & The Team :-)

Valorada con 5 estrellas sobre 5

James was fantastic

James was fantastic with my nans carpets. We are super protective of her due to her age but he was very brilliant and made her feel very comfortable. Will definitely have james back again soon. Brilliant price and great results.

12 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Friendly

Friendly, and great service.

Cant recommend enough !

8 de junio de 2026
Opinión espontánea
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Respuesta de The Carpet Cleaning Company

Thank you James for your lovely review. We are so glad that you're happy with the hard floor cleaning we provided you with. We look forward to seeing you back in the future for a refresh. Niamh, Neil & The Team :-)

Valorada con 5 estrellas sobre 5

Great professional and friendly service at reasonable price

Really great customer focused experience from start to finish. A thorough initial discussion on what I needed with professional advice, followed up promptly by quote and appointment date. I then added another item for cleaning and quote was amended promptly. On the day, Neil arrived as agreed, was friendly, polite and worked hard (on a very warm day!) and our sofas have come up a treat. They were embarrassingly filthy! Have received a follow up email with useful 'maintenance' advice. Would definitely recommend. Top class service.

29 de mayo de 2026
Opinión espontánea
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Respuesta de The Carpet Cleaning Company

Thank you Fred for your wonderful review. We are so glad that you're happy with your upholstery clean and our customer service before, during and after the clean. We hope you enjoy your beautifully clean sofas and we look forward to seeing you back for an annual refresh. Niamh, Neil & Team

Valorada con 5 estrellas sobre 5

MAGIC CARPET RIDE


MAGIC CARPET RIDE - My carpet is five years old and was looking dull and flat so I felt it was time for a deep clean. I consulted Check-a-trade on-line because of the protection it affords customers. I was delighted to find there the Carpet Cleaning Company who have won the Carpet Cleaning Company of the Year for London and South-east England Award for 2025/2026. They are also members of the National Carpet Cleaners Association and these accolades were enough to secure my trust in them. Once I reached out to them, they sent me the most detailed questions about the condition of my carpet and comprehensive information regarding the cleaning process which really impressed me. I was absolutely sold when they quoted a price that was much lower than another carpet cleaner that had no accreditations at all and who gave me no details about their business and what they provide so I knew I had found the very best and I booked them immediately. On the day of my appointment, a lovely, friendly and professional Gentle-man called James came and explained how he was going to restore my five year old carpet to its former glory. I was flabbergasted when after just 20 minutes he was finished and my main reception area and lounge carpet was bright, clean and the fibres plumped-up. The price was exactly what they had quoted me in the beginning and they had a 'chip and pin' machine with them. My carpet looked brand-new and it lifted the whole room and I was very happy and will only have my carpets cleaned by them in future. I experienced the ultimate 'magic carpet ride' to a perfectly revived carpet and recommend the Carpet Cleaning Company to every-one who wants their carpet 'magically' revived.

15 de mayo de 2026
Opinión espontánea
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Respuesta de The Carpet Cleaning Company

Thank you Sharon-rose for the most wonderful and almost poetic review of our business. We are so glad and proud that you were happy with our customer service before and during the clean and the carpet cleaning itself. We look forward to seeing you back in the future. Niamh, Neil & Team

Valorada con 5 estrellas sobre 5

Blood stains removed

The carpet cleaning requested was to remove blood stains. The work resulted in a clean carpet. The individual who did the work was very thorough, courteous and went the extra mile. I am very pleased with the outcome.

7 de mayo de 2026
Opinión espontánea
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Respuesta de The Carpet Cleaning Company

Thank you Barrett for your lovely review. We are so happy that you were pleased with blood stain removal and overall carpet cleaning that we provided you with. We look forward to seeing you back in the future for a refresh. Niamh, Neil & The Team

Valorada con 4 estrellas sobre 5

Polite and professional

Very polite, professional and efficient.

1 de mayo de 2026
Opinión espontánea
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Respuesta de The Carpet Cleaning Company

Thank you Gary for your lovely review. We are so glad you're pleased with the carpet cleaning and overall service we provided you with. Thank you Niamh

Valorada con 5 estrellas sobre 5

Lounge carpet cleaned

Easy to book for my lounge carpet to be cleaned. Operative arrived on time, was plesent to deal with and cleaned my lounge carpet. Price is very good and would highly recommend

15 de abril de 2026
Opinión espontánea
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Respuesta de The Carpet Cleaning Company

Thank you Joan for your lovely review. I'm sorry for my delay in replying. We are so glad that you were pleased with the carpet cleaning and service on the day. We look forward to seeing you back for a refresh. Niamh, Neil & The Team

Valorada con 5 estrellas sobre 5

Excellent service all round

Excellent service all round - the job was completed to an extremely high standard within 48 hours of my initial enquiry. Very friendly and efficient service from everyone I dealt with, and very reasonably priced. Highly recommend.

18 de abril de 2026
Opinión espontánea
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Respuesta de The Carpet Cleaning Company

Thank you Claudia for your lovely review. We are so glad you were pleased with our upholstery cleaning, customer service and the overall experience. We look forward to seeing you back in the future for a refresh. Niamh, Neil & Team :-)

Valorada con 5 estrellas sobre 5

A brilliant Service.

My wife and I are so very grateful to you for coming out to our home at a moments notice to clean our furniture after our oil fired boiler had blown soot everywhere. Having professionals who are so kind yet diligent and committed is so very helpful and reassuring; especially when there are disasters in the home. You treated our home as if it were your own.

20 de febrero de 2026
Opinión espontánea
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Respuesta de The Carpet Cleaning Company

Thank you Tim for your lovely review. We are so pleased that you're happy with the upholstery cleaning we carried out for you. Your feedback about our service makes us truly smile, as this is our aim with every client. We look forward to seeing you in the future for a refresh. Niamh, Neil & Team

Valorada con 5 estrellas sobre 5

Friendly and professional

Friendly, responsive and on time. Carpets were carefully and professionally cleaned - extremely happy with the service from initial enquiry to finish - will definitely use this company again. Thank you!

8 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Super easy to book

Super easy to book. Carpets are now super clean - THANK YOU!

27 de marzo de 2026
Opinión espontánea
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Respuesta de The Carpet Cleaning Company

Thank you Victoria for your lovely review. We are so glad you were happy with your commercial carpet clean and the overall service we provided you with. We look forward to seeing you back in the future for a refresh. Niamh, Neil & The Team

Valorada con 5 estrellas sobre 5

Quick response to my query and quote…

Quick response to my query and quote was emailed within 30 minutes.
Kept me informed about my appointment time. Arrived on time and the gentleman doing the cleaning was very knowledgeable and carried out the work quickly and efficiently. Thanks James

14 de marzo de 2026
Opinión espontánea
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Respuesta de The Carpet Cleaning Company

Thank you Darryl for your lovely review. We re so glad that you were happy with the carpet cleaning and overall customer service that we provided you with. We look forward to seeing you back in the future for a refresh. Niamh, Neil & Team

Valorada con 5 estrellas sobre 5

They are very helpful and professional

They are helpful and professional in their work from the first phone call to the cleaning itself. They communicated well. James came on time and is very pleasant. He did a thorough clean of the carpets and took care to use the right cleaner for the sofa. I am pleased with the results.

9 de marzo de 2026
Opinión espontánea
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Respuesta de The Carpet Cleaning Company

Gina, thank you so much for your lovely review - we really appreciate you taking the time to tell everyone your experience. We are so pleased that you were happy with the carpet cleaning and overall customer service we provided you with. We look forward to seeing you back in the future. Niamh, Neil & Team :-)

Valorada con 5 estrellas sobre 5

Great job and good customer service

Neil was very polite, he did a great job at cleaning my cream carpets around my house. I will definitely be getting my carpets cleaned again in the future.

25 de febrero de 2026
Opinión espontánea
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Respuesta de The Carpet Cleaning Company

Hi Laura, we are so pleased that you were happy with the carpet cleaning. We look forward to seeing you back in the future. Niamh, Neil & Team :-)

Valorada con 5 estrellas sobre 5

Brilliant service and a great job

Brilliant service and a great job. Our carpets are like new!
Will definitely use again.

23 de febrero de 2026
Opinión espontánea
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Respuesta de The Carpet Cleaning Company

Thank you Steve for your lovely review. We are so glad you're pleased with the carpet cleaning and overall service that we provided you with. We look forward to seeing you back in the future for a refresh. Niamh, Neil & Team :-)

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