The CCTV Store Opiniones 235

•

4,6

Tienda de equipos de seguridad

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Consulta las opiniones de los clientes

Fantastic service, Alarm arrived earlier than expected was a mistake with one item sent in the wrong colour from what was ordered but Huzi was in touch and sorted out the issue straightaway and sent c... Ver más

Extremely helpfull and knowledgeable. Was looking into setting up a cctv system so I thought I would give them a call to discuss. My call was answered quickly by a friendly, very helpfull and professi... Ver más

Friendly, great advice, helped me understand what new DVR I would need as my old one had been discontinued. Equipment arrived within 24 hrs and when I had questions for software install team quickly r... Ver más

Excellent service. Order was delivered the next day which we didn’t expect. So grateful as we were able to get our Hik Vision NVR (cctv) online over wi-fi quickly and effortlessly with the Hik vision... Ver más

Información sobre la empresa

Tienda de equipos de seguridad

Escrito por la empresa

The CCTV Store is a leading supplier of cutting-edge security technology offering CCTV cameras, intruder alarms, intercom systems and more from the industry's largest and most innovative brands. From state-of-the-art CCTV cameras to sophisticated intruder alarms and easy to use intercom systems, we offer a diverse range of products to suit every security need. Whether you're protecting your home, business, or public space, you'll find the perfect solution in our extensive inventory at best prices. At The CCTV Store, we understand the importance of security in today's fast-paced world. That's why we've curated a range of products from industry leaders such as Hikvision, Dahua, Uniview, Ajax, AXPRO and more. With our extensive stock of top-quality equipment, fast dispatch and Next Day delivery, we ensure our customers have access to world class security products in no time. With The CCTV Store, you can trust that your security needs are in good hands, from purchase to installation and beyond. The CCTV Store - Helping You Keep an Eye!

Información de contacto

4,6

Excelente

235 opiniones

5 estrellas

4 estrellas

3 estrellas

2 estrellas

1 estrella

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Ha contestado el 88% de las opiniones negativas

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

7 oct 2024

DVR purchase

Delivery great . Packaged great. On time Delivery great. Set up went great but Cameras offline

3 de octubre de 2024

Respuesta de The CCTV Store

8 oct 2024

Hi Martin,

Thanks for leaving us a good review.

If you're having issues and need technical support, don't worry, we have a very capable Technical Support Team at hand and can help resolve the issues you're having.

Please get in touch with details via email, call or WhatsApp and we'll take it from there.

Have a great day.

Thanks!

5 oct 2024

Very good service and support

4 de octubre de 2024

Respuesta de The CCTV Store

8 oct 2024

Hi Irfan,

Thanks for leaving us a great review.

Glad you liked the service you received.

Have a great day.

Thanks!

1 oct 2024

Helpful not pushy and polite

Great customer service, even on a Sunday, giving much appreciated advice and steering me in the right direction. This resulted in me purchasing what I needed and I'm now all up and running 2 days after my initial contact. New cctv DVR is working great!

12 de agosto de 2024

Respuesta de The CCTV Store

25 ago 2024

Hi Steve,

Thanks for taking the time to leave us a review. Glad we could help.

Have a great day.

Thanks!

6 ago 2024

I had a disappointing experience with…

I had a disappointing experience with the CCTV Store. I reached out multiple times via email with questions about my order and never received a response. It’s extremely frustrating when customer service is lacking, and it leaves me feeling ignored. Due to this lack of communication, I’ve decided not to purchase from them again. I hope they improve their customer support in the future, as it could make a significant difference in overall satisfaction. ORDER TCS-W1811

6 de agosto de 2024

Opinión espontánea

Respuesta de The CCTV Store

22 ago 2024

Hi Mrs F,

Thanks for ordering with us.

We’re sorry that your experience was not as expected.

After scavenging our mailboxes, we found your emails. Unfortunately they landed in our spam folder which is not monitored and we had no idea that you were attempting to contact us.

Nevertheless, We responded straightaway and resolved the issue as quickly as possible. As of now your enquiry has been marked as concluded.

We understand that not getting a response after multiple attempts of contact can be frustrating and we apologise for the inconvenience this has caused.

Since the enquiry has been concluded as you expected, we hope you’ll consider us again for your future CCTV needs.

Have a great day.

Thanks!!

31 jul 2024

Great Products

Great products, easy to find what I needed and a very fast service, well impressed and would recommend anyone to shop there.

29 de julio de 2024

Respuesta de The CCTV Store

13 ago 2024

Hi Allan,

Thanks for leaving us a 5 star review. Glad you liked our service and appreciate your recommendation.

Have a great day.

Thanks!

30 jul 2024

Fast and reliable service.

29 de julio de 2024

Respuesta de The CCTV Store

13 ago 2024

Hi Mrs Diane Amos,

Thanks for leaving us a 5 star review. Glad you liked our service and found it reliable.

Have a great day.

Thanks!

30 jul 2024

My old cctv recorder died and the brand…

My old cctv recorder died and the brand was no longer in business. Called the cctv store and they were helpful in recommending a suitable replacement as I wasn't sure which dvr would work with the camera setup. New dvr arrived next day and worked out of the box.

25 de julio de 2024

Respuesta de The CCTV Store

13 ago 2024

Hi KA,

Thanks for leaving us a fantastic review. Glad we could help resolve the issue.

Have a great day.

Thanks!

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