Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Fantastic service, Alarm arrived earlier than expected was a mistake with one item sent in the wrong colour from what was ordered but Huzi was in touch and sorted out the issue straightaway and sent c... Ver más

Valorada con 5 estrellas sobre 5

Extremely helpfull and knowledgeable. Was looking into setting up a cctv system so I thought I would give them a call to discuss. My call was answered quickly by a friendly, very helpfull and professi... Ver más

Valorada con 5 estrellas sobre 5

Friendly, great advice, helped me understand what new DVR I would need as my old one had been discontinued. Equipment arrived within 24 hrs and when I had questions for software install team quickly r... Ver más

Valorada con 5 estrellas sobre 5

Excellent service. Order was delivered the next day which we didn’t expect. So grateful as we were able to get our Hik Vision NVR (cctv) online over wi-fi quickly and effortlessly with the Hik vision... Ver más

Información sobre la empresa

  1. Tienda de equipos de seguridad

Escrito por la empresa

The CCTV Store is a leading supplier of cutting-edge security technology offering CCTV cameras, intruder alarms, intercom systems and more from the industry's largest and most innovative brands. From state-of-the-art CCTV cameras to sophisticated intruder alarms and easy to use intercom systems, we offer a diverse range of products to suit every security need. Whether you're protecting your home, business, or public space, you'll find the perfect solution in our extensive inventory at best prices. At The CCTV Store, we understand the importance of security in today's fast-paced world. That's why we've curated a range of products from industry leaders such as Hikvision, Dahua, Uniview, Ajax, AXPRO and more. With our extensive stock of top-quality equipment, fast dispatch and Next Day delivery, we ensure our customers have access to world class security products in no time. With The CCTV Store, you can trust that your security needs are in good hands, from purchase to installation and beyond. The CCTV Store - Helping You Keep an Eye!


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

235 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 88% de las opiniones negativas

Suele responder en menos de 48 horas

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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

DVR purchase

Delivery great . Packaged great. On time Delivery great. Set up went great but Cameras offline

3 de octubre de 2024
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Respuesta de The CCTV Store

Hi Martin,

Thanks for leaving us a good review.

If you're having issues and need technical support, don't worry, we have a very capable Technical Support Team at hand and can help resolve the issues you're having.

Please get in touch with details via email, call or WhatsApp and we'll take it from there.

Have a great day.

Thanks!

Valorada con 5 estrellas sobre 5

Very good service and support

Very good service and support

4 de octubre de 2024
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Respuesta de The CCTV Store

Hi Irfan,

Thanks for leaving us a great review.

Glad you liked the service you received.

Have a great day.

Thanks!

Valorada con 5 estrellas sobre 5

Web site spot on items all in stock…

Web site spot on items all in stock fast delivery

26 de septiembre de 2024
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Respuesta de The CCTV Store

Hi Mr Parker,

Thanks for leaving us a great review. We appreciate your feedback and glad you liked the service you received.

Have a great day,

Thanks!

Valorada con 5 estrellas sobre 5

Great service

Excellent service great communication
Highly recommend

23 de septiembre de 2024
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Respuesta de The CCTV Store

Hi Ben,

Thanks for leaving us a great star review. Glad you liked our service and appreciate the recommendation.

Have a great day.

Thanks!

Valorada con 5 estrellas sobre 5

Must use this supplier

Helpful not pushy and polite

23 de septiembre de 2024
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Respuesta de The CCTV Store

Hi Stephen,

Thanks for leaving us a 5 star review. Glad we could help. Have a great day.

Thanks!

Valorada con 5 estrellas sobre 5

super help full advice

I phoned for an advice for Uniview, The person I spoke was extremely helpful. I ordered and it was delivered next day via DPD.

11 de septiembre de 2024
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Respuesta de The CCTV Store

Hi SR,

Thanks for leaving us a fantastic review. Glad you liked the service you received.

Have a great day.

Thanks!

Valorada con 5 estrellas sobre 5

The CCTV Store…

From my first contact with Huzi seeking advice on a system that would meet our needs well into the future, to placing our order and receiving the system the very next day has been a easy and very pleasant experience. I would highly recommend The CCTV Store.

22 de agosto de 2024
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Respuesta de The CCTV Store

Hi Mr Showler,

Thanks for taking the time to leave us a review. Glad we could help. Appreciate you recommending us.

Have a great day.

Thanks!

Valorada con 5 estrellas sobre 5

Ordered a NVR online after speaking to…

Ordered a NVR online after speaking to a representative which arrived the following day great service

15 de agosto de 2024
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Respuesta de The CCTV Store

Hi Steve,

Thanks for leaving us a review. Glad you liked our service.

Have a great day.

Thanks!

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service, even on a Sunday, giving much appreciated advice and steering me in the right direction. This resulted in me purchasing what I needed and I'm now all up and running 2 days after my initial contact. New cctv DVR is working great!

12 de agosto de 2024
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Respuesta de The CCTV Store

Hi Steve,

Thanks for taking the time to leave us a review. Glad we could help.

Have a great day.

Thanks!

Valorada con 1 estrellas sobre 5

I had a disappointing experience with…

I had a disappointing experience with the CCTV Store. I reached out multiple times via email with questions about my order and never received a response. It’s extremely frustrating when customer service is lacking, and it leaves me feeling ignored. Due to this lack of communication, I’ve decided not to purchase from them again. I hope they improve their customer support in the future, as it could make a significant difference in overall satisfaction. ORDER TCS-W1811

6 de agosto de 2024
Opinión espontánea
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Respuesta de The CCTV Store

Hi Mrs F,

Thanks for ordering with us.

We’re sorry that your experience was not as expected.

After scavenging our mailboxes, we found your emails. Unfortunately they landed in our spam folder which is not monitored and we had no idea that you were attempting to contact us.

Nevertheless, We responded straightaway and resolved the issue as quickly as possible. As of now your enquiry has been marked as concluded.

We understand that not getting a response after multiple attempts of contact can be frustrating and we apologise for the inconvenience this has caused.

Since the enquiry has been concluded as you expected, we hope you’ll consider us again for your future CCTV needs.

Have a great day.

Thanks!!

Valorada con 5 estrellas sobre 5

Great Products

Great products, easy to find what I needed and a very fast service, well impressed and would recommend anyone to shop there.

29 de julio de 2024
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Respuesta de The CCTV Store

Hi Allan,

Thanks for leaving us a 5 star review. Glad you liked our service and appreciate your recommendation.

Have a great day.

Thanks!

Valorada con 5 estrellas sobre 5

My old cctv recorder died and the brand…

My old cctv recorder died and the brand was no longer in business. Called the cctv store and they were helpful in recommending a suitable replacement as I wasn't sure which dvr would work with the camera setup. New dvr arrived next day and worked out of the box.

25 de julio de 2024
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Respuesta de The CCTV Store

Hi KA,

Thanks for leaving us a fantastic review. Glad we could help resolve the issue.

Have a great day.

Thanks!

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