Consumer Protection Association Opiniones 

121
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Simon has been great from start to finish. He turned our paperwork around promptly, explained the whole process clearly, and has come back to me with answers to every question I've had so far — even w... Ver más

Valorada con 5 estrellas sobre 5

CPA have been brilliant for me when starting up. Everyone was really helpful and nothing was to much. Really fast and efficient. Especially simon who helped me massively with it all. He's a real cre... Ver más

Valorada con 5 estrellas sobre 5

Since picking up the phone to CPA the experience has been fabulous. I have dealt directly with Simon Raphael, he is definitely a dying breed of Salesman that does what he says he is going to do. Simon... Ver más

Valorada con 5 estrellas sobre 5

We were severely let down by our previous IBG provider. We made contact with CPA who gave us a home and have been a breath of fresh air after our previous bad experience. Tim White has been a god send... Ver más

Información sobre la empresa

  1. Finanzas y seguros

Escrito por la empresa

Consumers and CPA members benefit from Insurance Backed Guarantees, Deposit Protection Schemes and ongoing member assessments to guarantee quality service.


Información de contacto

  • CPA House, 11 Northbridge Street, SG17 5DQ, Shefford, Reino Unido

  • thecpa.co.uk

4,9

Excelente

TrustScore: 5 sobre 5

121 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(121)

25 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent

I had a very pleasant experience with our area manager Simon Raphael. He got us all signed up with no bother whatsoever. I highly recommend using CPA as your IBG if this is something you require.

21 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I am incredibly upset with the service…

Following my following complaint, the CPA called right away and they took care of my complaint seriously and resolved the problem I am very happy with their service.

MY ORIGINAL COMPLAINT
I am incredibly upset with the service I've received from the CPA. They have completely ignored me despite multiple attempts to contact them, and they seem to think that it's okay for customers to waste their time chasing them down. It took three phone calls and three emails just to get an acknowledgement - and who knows how many more I would have had to make before seeing any kind of response? It's unacceptable, and they should clearly communicate how many times a customer needs to contact them before getting a response.

12 de abril de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

User friendly system, great customer service

We have been working with Simon and the team at The CPA for a few months now. The system is very user friendly, and if we require any additional details or changes to contract the team have always been helpful and responded in a timely manner.

26 de abril de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Being new to Business and the necessary…

Being new to Business and the necessary Insurances needed I cannot praise Simon Raphael enough - He has guided me through every stage and gone that extra mile to make sure I fully understood and had the tools I needed to incorporate the different types of insurances in our Sales offers. I would certainly recommend to all my business and personnel circle and am truly grateful for his help
Thanks Simon and looking forward to working with CPA in the coming years

1 de abril de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

When we talk about CPA it is actully Simon. Great company Great Person :)

We have been with CPA for a while now and this is a great company. Our experience with the compamy has been fantastic.
Simon is the contact person for us and he has been great support from day one. His knowledge about the industry, experience and friendly personality has been instrumental to our company. He is always available whenever we needed any advice or guidence.

18 de febrero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Service

We are on our 3rd year with CPA and we couldn't recommend them enough. The staff are very helpful, always on the end of a phone if need be and all requests are actioned within an expected time scale.

4 de febrero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

We have been with The CPA since 1994

We have been with The CPA since 1994, with a gap of about two/three years in the middle where someone said they could do a better job, but we finished up going back with The CPA, so therefore been with them coming up to 25 years.
Friendly and efficient company, and would highly recommend them.
Regards Colin Leeder

20 de enero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Always happy to help

I have used The CPA for many years now and Simon always provides us with the best service for us and our customers. Highly recommend using them for insurance backed guarantees and also for consumer confidence.

19 de enero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

The CPA give great support & provide my…

The CPA give great support & provide my the clients of my small family business security and confirmation of our integrity & honesty along with great peace of mind. The staff are always approachable & are there to smooth out & answer questions or concerns. Thanks guys.

18 de enero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

We wouldn't go anywhere else

CPA was very helpful from the start, we had the pleasure of Paul Mould helping us to get started. He has gone out of his way many times to help us resolve problems that we came across, even on days he wasn't even working. We will be using CPA all the time now. Couldn't ask for a better service and a better price. It's nice to deal with such upfront and honest people
Thank you to Paul and the team

15 de enero de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

No guarantee at all.

This so-called guarantee is worthless. It doesn't guarantee that if the job was badly done it will be fixed. The contractor has to have gone out of business as well. So when the contractor told me all his work is guaranteed for 10 years, he was not being honest.

15 de septiembre de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolute shocking

Absolute shocking, do nothing at all to cover you, if a company says they are with these, DO NOT purchase, it's a total blag, ripping off T***S.

31 de agosto de 2017
Opinión espontánea
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Respuesta de Consumer Protection Association

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