I have used The Currency Account 3 times in the last 2 years for large amounts. You can all understand how uncomfortable it feels to hand your money over however I must say that all transfers were per... Ver más
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Consulta las opiniones de los clientes
I am using currency account nearly an year now. it is an online based company who provide both competitive exchange rates and flat and variable remit charge/fee simulteniously. Bit complicated procees... Ver más
La empresa ha respondido
The basic service is ok. However the rates they give are now nowhere near as competitive as they used to be. They can fluctuate depending on time of day and the day of the week (or weekend) whi... Ver más
La empresa ha respondido
Had a great experience end to end. I opened my account, then called to ask questions about the process, how it works, all fees, etc. I think if you proactively call and speak to someone you're likely... Ver más
La empresa ha respondido
Información sobre la empresa
Información proporcionada por diversas fuentes externas
The Currency Account is a fintech multi-currency e-banking and international payments platform. Payments can be made to over 200 countries. The company also provides hedging and risk-management services for those looking to manage their currency exposure. The business is a trusted partner for a fast-growing portfolio of brands worldwide. Authorised by the Financial Conduct Authority (FCA) under the Electronic Money Regulations & the Payment Services Regulations.
Información de contacto
160 Fleet Street, EC4A 2DQ, London, Reino Unido
- +44 207 014 3344
- support@thecurrencyaccount.com
- thecurrencyaccount.com
2 years of great service
I have used The Currency Account 3 times in the last 2 years for large amounts. You can all understand how uncomfortable it feels to hand your money over however I must say that all transfers were perfect each time. The two people I deal with are fantastic and they will search out the best rate for you with a telephone call. I have saved thousands by using them and not my bank. Definitely recommended.
24 de febrero de 2021
Opinión espontánea
Terrible service
Terrible service, they block your account for 6 weeks, I had to take them to the court to finish their rubbish game.
The court ordered them ro stop their scam
20 de diciembre de 2020
Opinión espontánea
Great service
Great service, been using the currency account for a while and i always get great service and rates.
9 de julio de 2020
Opinión espontánea
My account is simply too difficult to…
My account is simply too difficult to access as the site does NOT accept my Password even though it is correct. Havint to reset my password every time I want to access my account is just ridiculous - rubbish service.
29 de febrero de 2020
Opinión espontánea
Respuesta de The Currency Account
Dear Mr James,
Thank you for the e-mail and we are sorry to hear that you are experiencing some difficulties accessing your account. I have sent you an e-mail with a link to reset your password and update your 2 factor authentication using either your e-mail or mobile SMS. Please follow the link and update your details and you will be able to log in as normal to access your account. I have e-mailed you from my personal e-mail address and our number is here 0207 014 3344 if you need any further assistance.
Thank you,
Asha Myuran
Dear Sir Can not get access to the web…
Dear Sir Can not get access to the web site nor to the phone numbers! Should I be worried?
You hold my funds?
26 de enero de 2020
Opinión espontánea
Respuesta de The Currency Account
Dear Mr Gul,
Thank you for the message.
Please call us on 0207 014 3344 and we will talk you through the process to access your account. The phone lines are open Monday - Friday 9am - 5.30pm.
All contact details can be found on our website from the Contact Us page at:
https://www.thecurrencyaccount.com/contact-us.html
Many thanks,
TCA
Excellent
Excellent.
Al alternative to Transferwise who can't seem to transfer USD for me to a non-domestic US account.
19 de octubre de 2019
Opinión espontánea
Respuesta de The Currency Account
We appreciate your 5* review greatly!
We are pleased to hear that you are happy with the service you have received from us and we will continue to provide the best all-round service that we can.
Please feel free to call us on 0207 014 3344 if you require any further assistance.
Get the latest exchange rates, news, and expert advice by following us on Twitter and LinkedIn, and liking our Facebook page.
Thank you once again.
TCA Support.
I have used the currency account for a…
I have used the currency account for a number of years now and can say the service is perfect good rates and easy to use recommend to anyone regards r Chamberlain
9 de octubre de 2019
Opinión espontánea
Respuesta de The Currency Account
Dear Richard,
Thank you for your 5* review!
We are pleased to hear that you are satisfied with our services and have taken full advantage of the rates we offer.
We hope to continue to provide a service to you in the future and will aim to always provide a service that is fair, easy and excellent to all of our customers.
Please feel free to call us on 0207 014 3344 if you require any further assistance.
Thank you once again.
TCA Support
Respuesta de The Currency Account
Dear Michael,
Thank you for your 5* review!
We are very pleased to hear that you are happy with our services and we will continue to provide the best service we can.
Please feel free to call us on 0207 014 3344 if you require any further assistance. You can also get the latest exchange rates, news, and expert advice by following us on Twitter and LinkedIn, and liking our Facebook page.
Thank you once again.
TCA Support
Very good customer service!
23 de septiembre de 2019
Opinión espontánea
Respuesta de The Currency Account
Dear Siamak,
Thank you for your review! We at The Currency Account appreciate your review highly!
We hope to continue to provide a service to you. Please let us know what we can do to receive a 5* review from you!
Thank you again
TCA Support
Quick and efficient service
22 de septiembre de 2019
Opinión espontánea
Respuesta de The Currency Account
Thank you very much for your 5* review!
We are pleased to hear that you are pleased with the service you have received from us and we will continue to provide the best all-round service that we can.
Please feel free to call us on 0207 014 3344 if you require any further assistance.
Thank you once again.
TCA Support.
Excellent service
Excellent service, one of the best rates, secure delivery to home with option when.
20 de septiembre de 2019
Opinión espontánea
Respuesta de The Currency Account
Dear Tony,
Thank you very much for your 5* review!
We are pleased to hear that you are satisfied with our services and have taken full advantage of the rates we offer.
Please feel free to call us on 0207 014 3344 if you require any further assistance.
Thank you once again.
TCA Support.
It delivers exactly what it offers
It delivers exactly what it offers. Superb service.
19 de septiembre de 2019
Opinión espontánea
Respuesta de The Currency Account
Dear Martin,
Thank you very much for your 5* review!
We hope to continue to provide a service to you in the future and will aim to always provide a service that is fair, easy and excellent to all of our customers.
Please feel free to call us on 0207 014 3344 if you require any further assistance.
Thank you once again.
TCA Support
Once again 10 out of 10!
13 de septiembre de 2019
Opinión espontánea
Respuesta de The Currency Account
Dear Peter,
We appreciate your 5* review greatly!
We will ensure to continue to provide a 5* service for you.
Please feel free to call us on 0207 014 3344 if you require any further assistance.
Thank you once again.
TCA Support
Great rates & service
Great rates & service, used many times before 👍
5 de septiembre de 2019
Opinión espontánea
Respuesta de The Currency Account
Dear Matthew,
Thank you very much for your 5* review!
We are pleased to hear that you are satisfied with our services and have taken full advantage of the rates we offer.
Please feel free to call us on 0207 014 3344 if you require any further assistance.
Thank you once again.
TCA Support
Superb prompt and reliable
30 de agosto de 2019
Opinión espontánea
Respuesta de The Currency Account
Dear Dave,
Thank you for your 5* review!
We believe in offering a service that is indeed prompt, efficient and professional as we value our customers greatly.
Please feel free to call us on 0207 014 3344 if you require any further assistance.
Thank you once again.
TCA Support
Easy to use, good rates, quick service.
Living part of the year in another country, transferring money is something I have to do regularly. I've been using this service now for two years and I have never had a problem. It is easy to use, gives me way better exchange rate than the regular bank and the money arrives very quickly. Thank you.
29 de agosto de 2019
Opinión espontánea
Respuesta de The Currency Account
Dear Elli,
We appreciate your 5* review greatly!
We will ensure to continue to provide a 5* service for you.
We are pleased to hear that you are satisfied with our services and have taken full advantage of the rates we offer.
Please feel free to call us on 0207 014 3344 if you require any further assistance.
You can also get the latest exchange rates, news, and expert advice by following us on Twitter and LinkedIn, and liking our Facebook page.
Thank you once again.
TCA Support.
+Gives a very good exchange rate.
+Gives a very good exchange rate.
Staff very helpful
24 de agosto de 2019
Opinión espontánea
Respuesta de The Currency Account
Dear Mr Sturm,
We are happy to have provided a service to you!
It is a priority of The Currency Account to provide a service that is fair, easy and excellent to all of our customers.
Please let us know what we can do to receive a 5* review from you!
Please feel free to contact us on 0207 014 3344 or on email at support@thecurrencyaccount.com if you require further assistance. We would be more than happy to help you!
Thank you again.
TCA Support
Very knowledgeable and helpful staff…
Very knowledgeable and helpful staff and an efficient, comprehensive service.
22 de agosto de 2019
Opinión espontánea
Respuesta de The Currency Account
Dear Ann,
Thank you very much for your 5* review!
We are pleased to hear that you are so happy with our services and staff, it has been a pleasure speaking with yourself and Terry.
As always, please feel free to call us on 0207 014 3344 if you require any further assistance.
Thank you once again.
TCA Support.
I would like the money to go instantly…
I would like the money to go instantly into my account like TransferWise which my sister in law uses
20 de agosto de 2019
Opinión espontánea
Fast
Fast, efficient service and always keeps you up to date with emails
19 de agosto de 2019
Opinión espontánea
Respuesta de The Currency Account
Dear Abbie,
Thank you very much for your 5* review!
We are pleased to hear that you are so happy with the service you have received from us and we will continue to provide the best all-round service that we can.
Please feel free to call us on 0207 014 3344 if you require any further assistance. You can also get the latest exchange rates, news, and expert advice by following us on Twitter and LinkedIn, and liking our Facebook page.
Thank you once again.
TCA Support.
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