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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

An amazing experience from start to finish. I got regular updates on where my package was before I even had a chance to check the tracking myself. The package arrived quickly and was packaged very wel... Ver más

Valorada con 5 estrellas sobre 5

Fabulous Fossil Store !!! The most beautiful artefacts stunningly curated and presented. I have bought several items from the Fossil Store and I can wholeheartedly recommend this company ; everything... Ver más

Valorada con 5 estrellas sobre 5

The fossils themselves are wonderful specimens, and look amazing in my display table. They were very reasonably priced, and shipping was prompt. The information provided on each fossil was a reall... Ver más

Valorada con 5 estrellas sobre 5

I was thrilled with my purchases which made unique and interesting gifts, which were much admired and are now proudly displayed. Communication with the seller was easy and it was good to be able to em... Ver más

Información sobre la empresa

  1. Tienda de artículos coleccionables

Escrito por la empresa

THE FOSSIL STORE™ IS A CREATIVELY ROOTED AUTHENTIC FOSSIL COMPANY - discovering the Palaeontological with exquisite Fossils and a shared passion for balance, design and beautiful products THE FOSSIL STORE™ design luxury styled Fossil accents for luxury homes in the world of interiors.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

126 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(126)

2 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Today 6th July

Today 6th July, I visited the Arndale store.
I was served by Andy and Ryan, what great guys they are, very welcoming and friendly.

They helped with an exchange and
even helped me choose something else, I'm very happy with my purchase.

They put a smile on my face as their customer service was the best I've had in a long time.

Thanks again guys.

Sharon from Huyton 😊

6 de julio de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very good

Very good, delivered a custom product within 3 days, must quicker than what they quoted. Don't charge for the product to be personalised either, great job!

23 de abril de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Great service, with very attentive and responsive communications prior to and after purchase, as well as very prompt delivery of the items!

6 de abril de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic fossils and service

We couldn't be happier with the fossils we received. They look just as beautiful as the photos on the website made them appear. We had a few questions regarding shipping etc and the response from the service team was very helpful and prompt.

18 de marzo de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

great

Very great service and shipping experience I had, thank y’all

18 de febrero de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

I am elated with the piece I purchased…

I am elated with the piece I purchased from The Fossil Store. The quality of both workmanship and materials are second to none, and each item is uniquely special and one-of-a-kind. I look forward to my next purchase!

27 de diciembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing quality and preservation

Amazing quality and preservation. And well secured packaged. The boxing is very legitimate and professional and is accompanied with valuable history about the intrinsic artifact. Ultimatley, overly thrilled with the purchase.
~Rhys Nunnerley

13 de diciembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic, Incredible so happy with everything

There was trouble with the item I ordered so they upgraded my order for no extra cost. The delivery was quick and the fossil was packaged very well and included so many good documentation. Bought it for my partner who studies Paleontology and they loved it highly recommend to anyone who knows someone who is into paleontology and wants to get them a gift they'll love.

5 de noviembre de 2019
Opinión espontánea
Valorada con 4 estrellas sobre 5

I would like to answer the emails…

I would like to answer the emails faster, the first emails took five or six days to answer, ok.

9 de julio de 2019
Opinión espontánea
Logotipo de THE FOSSIL STORE™

Respuesta de THE FOSSIL STORE™

Hello Jose,

Thank you for your recent purchase with us.

I recall your initial email, sent Sunday 23.06.19, enquiring if we could hold an item for you until August, placing a deposit in July and you were unable to receive emails until later in the week, after Sunday.

With this in mind, we were not back in work until the next day, Monday, whilst dealing with purchase orders and day to day business and given your expressed position, in which you would not be able to receive emails until later in the week, we were able to place the item of interest on hold for you and replied to you that week with confirmation of this and how best to proceed moving forward.

I hope this better clarifies why we didn't respond to you straight away and I am pleased we were able to fulfil all of your requests leading to your final purchase.

Kindest regards,

Benjamin

Valorada con 4 estrellas sobre 5

I recently purchased one of the shark…

I recently purchased one of the shark teeth collections. Unfortunately when it arrived it wasn't quite as expected therefore I returned this. I cannot fault the high standard of customer service I have received, rapid responses and even a complementary gift has been sent as a means of apology.

19 de junio de 2019
Opinión espontánea

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