Theheatnetwork Opiniones 

106
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Philip and the team from The Heat Network have been of great help, having installed my boiler and done its first annual service. Philip was punctual, quick and friendly, and did everything with minima... Ver más

Valorada con 5 estrellas sobre 5

We have used Jones heating for a few years now. Philip delivers a grt service always on time also keeps u update with changes & arrival times,also very efficient clean tidy never a mess. Philip alway... Ver más

Valorada con 5 estrellas sobre 5

Everything from initial contact to aftercare has been faultless. The price was more than reasonable, all queries were dealt with quickly, and we did not feel pushed into making a decision. They we... Ver más

Valorada con 5 estrellas sobre 5

Jones-heating could not have been more helpful. I called Philip when the rubber pipes from hot water tank in my Motorhome were leaking. Philip said although he doesn't do Motorhomes he would have a lo... Ver más


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4,9

Excelente

TrustScore: 5 sobre 5

106 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(106)

22 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Easy recommendation

Philip and the team from The Heat Network have been of great help, having installed my boiler and done its first annual service. Philip was punctual, quick and friendly, and did everything with minimal disruption while I was working from home. I wouldn't hesitate to recommend The Heat Network.

9 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I recently had a new boiler installed…

I recently had a new boiler installed and the whole process was made so easy with the heat network. From selecting which boiler from the quotes provided to me, to the installation dates being arranged quickly, to the efficiency of Phillip on the days during which my boiler was being installed. I am extremely satisfied with the service I have been provided, I will absolutely use The Heat Network for all future jobs required.

16 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

New boiler installation

Everything from initial contact to aftercare has been faultless.
The price was more than reasonable, all queries were dealt with quickly, and we did not feel pushed into making a decision.
They were clean and tidy throughout the installation, the boiler pipes are neat and tidy. Everything was explained and I definitely recommend getting the radiator stats too!
No problems and we finally have a working boiler.
We will definitely be signing up to the service plan.

27 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Super quick service

Had leak from heating system coming through lounge ceiling called Phil and he was out super quick ,sourced the leak fixed it and we were all good to go ..super service 😎

20 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Christmas boiler leak

Christmas. A leaking boiler! Lucky find in the HeatNetwork. Prompt callback with positive guidance and reassurance re repair before 25th. Great communications from Company. Professional repair from friendly techs at a surprisingly affordable cost. Positive recommendation.

23 de diciembre de 2025
Opinión espontánea
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Respuesta de Theheatnetwork

Hi Grahame,
Thanks for taking the time to leave a review. We’re really glad we could help get the boiler leak sorted quickly and take some of the stress out of the situation, especially at that time of year. Appreciate the recommendation.

The Heat Network

Valorada con 5 estrellas sobre 5

Great experience on all fronts

The Heat Network is very well orgranised and professional with very reasonable prices, friendly, knowledgeable and thorough - felt really well taken care of on all fronts.

7 de diciembre de 2025
Opinión espontánea
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Respuesta de Theheatnetwork

Hi Leon,
Thanks for taking the time to leave such a detailed review. Really pleased you were happy with the service, the advice given, and the follow up work. We’ll be sure to pass your kind words on to the team. Thanks again and we look forward to helping you again in future.

The Heat Network

Valorada con 5 estrellas sobre 5

I highly recommend this company.

I highly recommend this company.
I have been delighted with the response from Philip, from first consultation to completion of the install. All work carried out professionally from the outset. All debris etc removed promptly. Very informative instructions. All in all excellent.

11 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service

Amazing service from Mani with instructions from phill. Highly recommended. Went the extra mile and really appreciated.

24 de noviembre de 2025
Opinión espontánea
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Respuesta de Theheatnetwork

Hi there,
Thanks so much for your great review. Really glad to hear you were happy with the service.
All the best,
Philip, The Heat Network

Valorada con 5 estrellas sobre 5

Annual Combi Boiler Service

Philip and his colleague Barry arrived bang on time. They carried out our combi boiler service efficiently and to a high standard. Both engineers kept me up to date at the key stages, explaining what they were doing and why. Communication was also excellent before and after the work. Both provided valuable and relevant advice. Importantly, the overall cost was reasonable. I would definitely recommend The Heat Network and will call on them for our next boiler service.

21 de noviembre de 2025
Opinión espontánea
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Respuesta de Theheatnetwork

Hi Alexander,
Thanks a lot for taking the time to leave such a detailed review and I'm really glad to hear you were happy with the service and the communication. We will be happy to look after your next service.
All the best,
Philip, The Heat Network

Valorada con 5 estrellas sobre 5

Had a boiler fitted by Philip from The Heat Network Dunfermline

Had a boiler fitted this week by Philip from ‘The Heat Network’ Dunfermline. What an excellent service from start to finish. Very professional service from both Philip and Mani and we were kept well informed throughout the whole process. Turned up as agreed, pricing was very good and no hidden extras. Highly recommend.

19 de noviembre de 2025
Opinión espontánea
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Respuesta de Theheatnetwork

Hi Sylvia,
Thanks so much for taking the time to leave another review. Really glad to hear you were happy with the boiler install and the way everything was handled from start to finish. Thanks again for the recommendation.
All the best,
Philip, The Heat Network

Valorada con 5 estrellas sobre 5

First class service yet again from…

First class service yet again from Philip. Would not use anyone else and can highly recommend.

14 de noviembre de 2025
Opinión espontánea
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Respuesta de Theheatnetwork

Hi Yvonne,
Thanks so much for your kind review. Really glad to hear you were happy with the service again.
All the best,
Philip, The Heat Network

Valorada con 5 estrellas sobre 5

Great boiler

Great boiler
Phil and his team were very efficient and helpful
Cleaned up after work was done and during
Explained how everything worked and how to get the most cost effective out of the boiler
Would definitely recommend 👌

11 de noviembre de 2025
Opinión espontánea
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Respuesta de Theheatnetwork

Hi Pamela,
Thanks so much for your great review. Really glad to hear you were happy with the new boiler and the work we carried out. We always aim to keep things tidy and make sure everything is clearly explained, so it is great to know that helped. I really appreciate the recommendation.
All the best,
Philip, The Heat Network

Valorada con 5 estrellas sobre 5

Excellent work

Excellent work, very good communication, all at a fair price. Would definitely recommend and use again.

3 de noviembre de 2025
Opinión espontánea
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Respuesta de Theheatnetwork

Hi there,
Thanks a lot for your review. I really appreciate the recommendation and would be happy to help again any time.
All the best,
Philip, The Heat Network

Valorada con 5 estrellas sobre 5

First Class Service

The service and the professionalism provided by Philip was First Class. Explained what the problem with the Central Heating was and did the repair immediately.

30 de octubre de 2025
Opinión espontánea
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Respuesta de Theheatnetwork

Hi George,
Thanks a lot for your review. Really glad we could get to the bottom of the heating issue and sort it there and then. I appreciate the kind words about the service and professionalism.
All the best,
Philip, The Heat Network

Valorada con 5 estrellas sobre 5

Extremely good service

Extremely good service. Filip works very precisely and responsibly. He looks at every detail and gives advice on economical use of heating. I highly recommend

17 de octubre de 2025
Opinión espontánea
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Respuesta de Theheatnetwork

Hi Ivanka,
Thanks so much for your lovely review. Really glad to hear you were happy with the service and found the advice on using the heating more efficiently helpful. I really appreciate the recommendation.
All the best,
Philip, The Heat Network

Valorada con 5 estrellas sobre 5

Absolutely great service.

17 de septiembre de 2025
Opinión espontánea
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Respuesta de Theheatnetwork

Hi Peter,
Thanks a lot for your review. Really glad to hear you were so happy with the service and I truly appreciate the feedback.
All the best,
Philip, The Heat Network

Valorada con 5 estrellas sobre 5

Excellent Service

First time using this company for an annual boiler service.
Great communication when enquiring. Website informative and easy to book online.
The engineers were friendly, efficient and tidied up before leaving.
Would definitely use again and recommend to others.

18 de septiembre de 2025
Opinión espontánea
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Respuesta de Theheatnetwork

Hi Leona,
Thank you so much for your detailed review. I’m really glad your first experience with us was a positive one and that you found the booking process and communication straightforward. Great to hear you were happy with the service on the day too. We really appreciate the recommendation and look forward to helping again in the future.
All the best,
Philip, The Heat Network

Valorada con 5 estrellas sobre 5

Entire Heating System Replacement

Good communications after initial 'spam/trash' problems with emails caused by algorithm settings. Job started on time on 25/08/25, in accordance with the specification, and good advice given on radiator placement to improve the system performance. There was some remains of the previous heating system in the chimney breast and under floors from some 7 years ago and Philip and his colleagues removed these without extra charges, so thank you for that!The team were polite, tidied up each day, and put in extra effort to install the heating with the minimum of floorboard lifting, crawling beneath the floor to install and insulate the new pipework. Heating system operation explained in detail and then a follow up call the next day to see if we had any problems using the new system. Can't really ask for any more. Final touch was to register the new system with the boiler manufacturer on our behalf. Can recommend Philip and his team without hesitation.

25 de agosto de 2025
Opinión espontánea
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Respuesta de Theheatnetwork

Hi Stephen,
Thank you so much for such a detailed and thoughtful review. I’m really pleased to hear you were happy with the communication, advice and the work carried out on your new heating system. It was no problem at all and I’m glad the installation and follow up gave you confidence in everything. We always try to keep things tidy and minimise disruption, so it’s great to know that came across. I really appreciate the recommendation.
All the best,
Philip, The Heat Network

Valorada con 5 estrellas sobre 5

Excellent

Philip is always professional and tidy he gets the job done to a very high standard I would highly recommend him

4 de agosto de 2025
Opinión espontánea
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Respuesta de Theheatnetwork

Hi Mr Hamilton,
Thanks so much for your kind review. I’m really glad to hear you were happy with the work and the standard. I really appreciate the recommendation.
All the best,
Philip, The Heat Network

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