Theheatnetwork Opiniones 

106
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Philip and the team from The Heat Network have been of great help, having installed my boiler and done its first annual service. Philip was punctual, quick and friendly, and did everything with minima... Ver más

Valorada con 5 estrellas sobre 5

We have used Jones heating for a few years now. Philip delivers a grt service always on time also keeps u update with changes & arrival times,also very efficient clean tidy never a mess. Philip alway... Ver más

Valorada con 5 estrellas sobre 5

Everything from initial contact to aftercare has been faultless. The price was more than reasonable, all queries were dealt with quickly, and we did not feel pushed into making a decision. They we... Ver más

Valorada con 5 estrellas sobre 5

Jones-heating could not have been more helpful. I called Philip when the rubber pipes from hot water tank in my Motorhome were leaking. Philip said although he doesn't do Motorhomes he would have a lo... Ver más


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4,9

Excelente

TrustScore: 5 sobre 5

106 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(106)

22 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Professional and knowledgeable service

The pump on our boiler failed in January leaving us with no heating or hot water.
We contacted Jones Heating and Philip came out that same day and got our central heating back up and running within 2 hours.
Philip was friendly, professional and knowledgeable and we would definitely recommend and use Jones Heating again.

20 de enero de 2025
Opinión espontánea
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Respuesta de Theheatnetwork

Hi Gill,
Really appreciate you taking the time to leave this review—and sorry for the slow reply! So glad we were able to get things sorted quickly for you during such a chilly time. Thanks for the lovely feedback and the recommendation—it means a lot, and we’re always here if you need us again!

Valorada con 5 estrellas sobre 5

Absolutely brilliant service

Absolutely brilliant service . Philip and his team are very professional and their charges for services ate both honest and very fair .
I highly recommend . I used both on residential work and in my hotel in Fife

15 de enero de 2025
Opinión espontánea
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Respuesta de Theheatnetwork

Hi Sav,
Thanks so much for the brilliant review—and apologies for the delayed reply! Really glad to hear you’ve been happy with our work both at home and at the hotel. We always aim to keep things professional and fair, so it’s great to know that’s come across. Appreciate the recommendation and continued trust!

Valorada con 5 estrellas sobre 5

Highly recommend. Professional job done!

Highly recommend Jones heating.
My first meeting with Philip showed he was compassionate about his customers being left happy and if for any reason they weren't he would be there for them.
With this and Philips reasonable price we chose him to fit a boiler for us.
The communication throughout was A+++++ . He worked long hours to ensure the job was done within the one day. Even done the hoovering while here.
Made contact several days later to ensure everything was working as it should. The boiler looks great and works great.
Thanks Philip for a professional job at a great price.

11 de enero de 2025
Opinión espontánea
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Respuesta de Theheatnetwork

Hi Liz,
Thanks so much for this incredible review—really sorry for the slow reply, but we didn’t want to miss the chance to say thank you properly! It means a lot to hear you felt looked after from start to finish. We always aim to go the extra mile (and sometimes even hoover on the way), so it’s lovely to know it made a difference. Really appreciate your kind words and the recommendation!

Valorada con 5 estrellas sobre 5

Great service as always

Great service as always. Great communication from Philip and everything is explained well. Friendly service. Highly recommend!

2 de diciembre de 2024
Opinión espontánea
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Respuesta de Theheatnetwork

Hi Andrena,
Thanks so much for the lovely review—and sorry for the late reply! It’s always great to hear you’ve been happy with the service. We really appreciate your continued support and kind words. Looking forward to helping you out again whenever you need us!

Valorada con 5 estrellas sobre 5

Great, local gas specialist

Easy to work with, great communication and worked around my schedule. Good,. comprehensive work and advice.

10 de diciembre de 2024
Opinión espontánea
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Respuesta de Theheatnetwork

Hi Frank,
Really appreciate you taking the time to leave this—apologies for the slow reply! Glad we could work around your schedule and get everything sorted clearly and efficiently. Thanks again for the kind words and support!

Valorada con 5 estrellas sobre 5

Great service from start to finish

Great service from start to finish. Phil was really friendly, professional ans clearly explained everything to me. He explained in a way I could understand and was quick to undertake the repairs. His prices were very reasonable. Highly recommend him!

5 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Efficient and reasonably priced

Serviced our boiler, fixed a leaky radiator and fitted a new kitchen sink all within a couple of hours. Recommended.

3 de diciembre de 2024
Opinión espontánea
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Respuesta de Theheatnetwork

Hi Miss Brogan,
Thanks so much for this great review—and apologies for the slightly delayed reply! Really glad we could get everything sorted quickly and efficiently for you. We always aim to keep things straightforward and fairly priced, so it’s lovely to know that stood out. Appreciate the recommendation!

Valorada con 5 estrellas sobre 5

Amazing work, great customer service. Highly recommend!

Philip and his guys replaced our old back boiler and fitted a new combi. Very fairly priced and did an Absolutely amazing job, cannot fault one bit. Everything was well explained, and the team were always polite and helpful. They were clean and considerate (despite me telling them on multiple occasions they didn't have to worry). They went above and beyond to get us set up with heating and hot water. He even returned at a later date to change an extension pipe so the colour would match as it wasn't in stock when he fitted it originally, and took the time to change a leaky trv whilst he was here!

Would highly recommend them, and will definitely use again in the future.

Thank you for doing such a great job.

10 de octubre de 2024
Opinión espontánea
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Respuesta de Theheatnetwork

Hi Amy,
Thank you so much for this incredible review—sorry it’s taken us a little while to respond, but we genuinely appreciate every word. It’s great to hear the team made the whole process smooth and that the little touches made a difference. We always aim to go the extra mile (and sometimes match pipe colours too 😄), so it means a lot to hear that stood out. Thanks again for the recommendation—we’ll be here whenever you need us!

Valorada con 5 estrellas sobre 5

Philip has set an example of how all…

Philip has set an example of how all professionals should be. He is professional at his job punctual and cares about your property. He is someone you can really trust to either make an effort to be there even on his day off or do a great job fixing the issue. I would strongly recommend him to anyone.

2 de noviembre de 2024
Opinión espontánea
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Respuesta de Theheatnetwork

Hi Matthew,
Thanks so much for this amazing review—sorry for the late reply! Really appreciate your kind words, and it means a lot to know that the effort made a real difference. We always aim to be reliable and respectful, and we’re glad that came through. Thanks again for the recommendation—it genuinely means a lot.

Valorada con 5 estrellas sobre 5

I recently had my boiler and tank…

I recently had my boiler and tank serviced by Jones Heating and was impressed with their professionalism and efficiency. Philip was punctual, knowledgeable, and explained everything clearly. The service was thorough and I’m very satisfied. I would highly recommend Jones Heating for anyone needing reliable boiler and tank maintenance.

17 de septiembre de 2024
Opinión espontánea
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Respuesta de Theheatnetwork

Hi Dave,
Thanks so much for the great review—and apologies for the delayed reply! We’re really glad to hear you were happy with the service and that everything was explained clearly. We always aim to be thorough and reliable, so it’s great to know that came across. Thanks again for the recommendation—it means a lot!

Valorada con 5 estrellas sobre 5

Couldn’t have asked for a better…

Couldn’t have asked for a better company to do my boiler very professional and friendly. Highlighly recommend and will have him back again if needed.

10 de agosto de 2024
Opinión espontánea
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Respuesta de Theheatnetwork

Hi William,
Thanks so much for the great review—sorry it’s taken us a bit to reply! Really pleased to hear you were happy with the service and felt looked after. We’ll be here if you ever need anything again, and we truly appreciate the recommendation!

Valorada con 5 estrellas sobre 5

Emergency boiler repair

Phil turned up when arranged, kept in touch via messaging to update arrival times.

The quality of the work was high, located the problem easily, explained the costs associated with the repair. Completed the job there and then, explaining to me how my boiler systems worked and the override ability.

Would certainly use Phil again, planning to get my boiler serviced with his company going forward.

Thank you for your time and professionalism.

25 de junio de 2024
Opinión espontánea
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Respuesta de Theheatnetwork

Hi Karen,
Thank you so much for this detailed review—really sorry it’s taken us a little while to respond! We're so glad we could get things sorted quickly for you and that the explanation and communication helped make the situation a bit less stressful. Really appreciate your kind words and your trust going forward—we’ll be here whenever you need us!

Valorada con 5 estrellas sobre 5

First Class, Punctual and Good Communications

We chose Jones Heating to replace our aging boiler and thermal store with a combi.

Philip's knowledge and the way he came across during his initial visit were excellent. We sought other quotes, however, and in addition to word of moth references, Philip shone through both in price and his knowledge.

Jones Heating will be our first port of call for any plumbing work from now on.

4 de junio de 2024
Opinión espontánea
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Respuesta de Theheatnetwork

Hi Chris,
Thanks so much for the fantastic review—and apologies for the delayed response! We're really glad you felt confident choosing us for the boiler replacement, especially with other quotes in the mix. It’s great to know our approach stood out. We truly appreciate your trust and look forward to helping you again!

Valorada con 5 estrellas sobre 5

Gas boiler change

Very professional, pays attention to detail, no mess. Explained all that was involved. Answered our questions. Highly recommendable.

13 de junio de 2024
Opinión espontánea
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Respuesta de Theheatnetwork

Hi Linda,
Thank you so much for the kind review—and apologies for the late reply! We’re really glad you were happy with the boiler installation and the service throughout. Clear communication and attention to detail are big priorities for us, so it’s lovely to hear that came through. Thanks again for the recommendation!

Valorada con 5 estrellas sobre 5

Boiler replacement

I would thoroughly recommend Jones Heating if you are looking for a boiler replacement. Philip’s customer service is excellent, providing reminder texts and updates with arrival times. He did a fantastic job, clean, tidy, and the job completed on schedule. Really happy and will definitely be sticking with Jones Heating for future servicing.

1 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Jones-heating could not have been more…

Jones-heating could not have been more helpful. I called Philip when the rubber pipes from hot water tank in my Motorhome were leaking. Philip said although he doesn't do Motorhomes he would have a look. It's an old van and other plumbers weren't interested, Philip went above and beyond to help us get it fixed, he managed to track parts down and stop the leaking. I can't thank him enough and would have no hesitation in highly recommending his company.

17 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Jones Heating provided excellent service

Jones Heating did an excellent job fixing the boiler in my new place and thanks to Philip's expertise I have now a working boiler with a 5 year warranty! How awesome is that 😃
Jones Heating has an excellent customer service record, has very fair prices and I can only highly recommend them.
Thanks again for your help and service, Philip!

31 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Phil has created a great business

Phil has created a great business, putting in the effort and deserves every success. He always tries to help out, even when very busy and if he says he will arrive at a particular time he will be there! Updates and up to the minute ETA, shoe protectors, no hanging around. He gets the job done well, with no fuss, no mess and only charges a fair rate for his services. I wouldn't use any other plumber and have recommended him to a number of friends and business colleagues. You will not get a better service anywhere!

24 de mayo de 2024
Opinión espontánea

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