Sales process was great , attention detail was top drawer . This is the 2nd hot tub we have bought from The Hot tub superstore . The communication was first class and the delivery team punctual , poli... Ver más
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Consulta las opiniones de los clientes
My 3rd Hot Tub from the store in 18 years. Last 12 years old serviced ect by the company. Always polite,approachable and helpful from receptionist to sales ,engineers .No pressure to buy... Ver más
La empresa ha respondido
Very impressed with this place and its staff ever since I bought my hot tub 8yrs ago. Excellent choice of hot tubs and staff always happy to help and very knowledgeable with any technical queries. Spe... Ver más
La empresa ha respondido
Nino and Phil have just finished installing our second hot tub from hottubsuperstore. They were efficient, knowledgeable and super professional. They showed us how to deal with the chemicals and gave... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre The Hot Tub Superstore
Escrito por la empresa
The Hot Tub Superstore is one of the UK’s leading suppliers of hot tubs and swim spas.
Operating from our purpose-built distribution and retail facility in Lancashire, we are proud to be exclusive UK partners of Master Spas: America’s leading hot tub and swim spa manufacturer. All our hot tubs are 100% American made – in fact Master spas are widely regarded as the definitive world-class provider.
Información de contacto
Amy Johnson Way, FY4 2RP, Blackpool, Reino Unido
- 01253 599 330
- sales@thehottubsuperstore.co.uk
- thehottubsuperstore.co.uk
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Parts department lets them down
Parts department lets them down. Two messages left to order filters without a callback. Eventually got through by pressing option for Sales.
When I did speak with Sales they helped and goods arrived as promised after ordering online.
The hot tub we bought is okay but nowhere near the spec of the one that was originally advertised and we wanted.

Respuesta de The Hot Tub Superstore
My 2nd hot tub
Finally had my legend 4 Spa delivery!
Phil & Dave were awesome fair play! Very professional and explained everything not that I needed it? As this is my 2nd hot tub from the hottub super store. Can't complain about anything! The aftersales are so helpful not that I've had any issues with the previous hottub only the odd seal I had to order as my first tub lasted 10 years and was still going good only I thought I'd upgrade? Would recommend this company to anyone 5 stars from thank you so much vic South Wales.

Respuesta de The Hot Tub Superstore
Balance 6 hottub
2nd time I have used the hottub Superstore and they are fantastic from the order of the hottub to the installation very professional and 1st class service. Purchased the balance 6 as a upgrade to our evolution compact and we are extremely happy with it ,thanks to Ross for all the help and advice and the installation team superb.

Respuesta de The Hot Tub Superstore

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Fantastic team installing
Fantastic team installing. Over came a few problems
Very professional. Highly recommend and already have

Respuesta de The Hot Tub Superstore
Excellent service
Excellent service from a team of dedicated staff who care for their customers.

Respuesta de The Hot Tub Superstore
I wasn’t too sure what filters I needed…
I wasn’t too sure what filters I needed but Wesley was extremely helpful and they arrived so quickly couldn’t believe it. Great service all round.

Respuesta de The Hot Tub Superstore

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Quality Original parts
Quality Original parts
Prompt delivery and good communication

Respuesta de The Hot Tub Superstore
Bubbling with joy
First class service from point of sale to installation and beyond.
All my queries were answered, a truly pleasurable experience.
I cannot praise all involved enough, a faultless service
⭐️⭐️⭐️⭐️⭐️
Our new hot tub is my new happy place, it’s all thanks to the hot tub superstore 😊

Respuesta de The Hot Tub Superstore
hot tub MoT
i was so pleased with my hot tub mot,
friendly punctual and did a fabulous job .great extra service and so worth the money .

Respuesta de The Hot Tub Superstore
Happy customer
I recently had Paul the engineer come to my house to change a pump on my hot tub he was very polite very respectful very professional he had a lot of knowledge about hot tubs an equipment 10 out of 10 excellent customer service 👍🏼

Respuesta de The Hot Tub Superstore
Great advice on what tub to choose
Great advice on what tub to choose. Really quick delivery, interest free finance. Tub really well installed by 2 nice guys. Excellent hot tub, not cheap but worth paying for the quality.

Respuesta de The Hot Tub Superstore

Respuesta de The Hot Tub Superstore
It’s good to have a service with a shop…
It’s good to have a service with a shop also back up with technical help as well as new tubs

Respuesta de The Hot Tub Superstore
Fast delivery, competitive pricing
Fast delivery with competitive pricing on chemicals/maintenance consumables. One star deducted due to inadequate packaging. The bromine tablets had burst through the re-purposed box which means the tablets are more damaged than would normally be the case. Otherwise very positive experience.

Respuesta de The Hot Tub Superstore
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