Thelights4u Opiniones 

129
•
TrustScore: 4 sobre 5

3,9

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

My wife ordered two very bright kitchen lights from this company. I was given the task of fitting them. I’m an electrical tester for a national charity. The quality was awful. They were ver... Ver más

Valorada con 5 estrellas sobre 5

Fantastic value for money, they look fabulous and have had lots of compliments. Really brighten up our garden. Delivery was really quick too! Will definitely buy more especially with the great cus... Ver más

Valorada con 5 estrellas sobre 5

The order process was simple and straight forward. However I was not able to give you a review as I have not yet got the lights fixed due to unavailability of electrician, hence not sure how they wi... Ver más

Valorada con 5 estrellas sobre 5

Having just had the front of our house partially rendered in white I was looking for some black wall lights which shone both up and down. I was very excited when I found some on ‘Lights4You’ website,... Ver más


Información de contacto

3,9

Muy bueno

TrustScore: 4 sobre 5

129 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 52% de las opiniones negativas

Suele tardar más de 1 mes en responder

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

3,9

Todas las opiniones

(129)

89 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Fraudsters stop ordering

Ordered some lights , were never delivered and when i started calling them they said its already delivered which i never got and my money was taken . When asked for proof they sent me a picture of another parcel with a different name altogether. Now they are not answering my calls for a refund. Don’t order from them they together with Evri they postal partners are committing FRAUD. Stop ordering from these people. I lost my money and warning you don’t fall for them.

7 de noviembre de 2025
Opinión espontánea
Logotipo de Thelights4u

Respuesta de Thelights4u

Hi,

We apologize for the inconvenience this may have caused.

Please contact us via email and we will assist you to the best of your satisfaction.

Kind Regards
Dave
Customer Care

Valorada con 1 estrellas sobre 5

Don't buy from them!

I have requested a refund via email (that is the only way), I have not received any response after several days. No one replies to follow up email...

28 de noviembre de 2025
Opinión espontánea
Logotipo de Thelights4u

Respuesta de Thelights4u

Hi,

We apologize for the inconvenience this may have caused.

Please contact us via email and we will assist you to the best of your satisfaction.

Kind Regards
Dave
Customer Care

Valorada con 5 estrellas sobre 5

Great product and quick delivery

Great product and quick delivery. Can't fault anything.
Definitely recommend and use again.

21 de noviembre de 2025
Opinión espontánea
Logotipo de Thelights4u

Respuesta de Thelights4u

Hi Allan
Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.

Kind Regards,
Finn
Customer Relations

Valorada con 5 estrellas sobre 5

Great lights

Great lights. Great service. Fast delivery.
What more can you ask?

16 de junio de 2025
Opinión espontánea
Logotipo de Thelights4u

Respuesta de Thelights4u

Hi Stephen
Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.

Kind Regards,
Finn
Customer Relations

Valorada con 5 estrellas sobre 5

Great product

Great product, very happy.

19 de noviembre de 2025
Opinión espontánea
Logotipo de Thelights4u

Respuesta de Thelights4u

Hi Simon
Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.

Kind Regards,
Finn
Customer Relations

Valorada con 5 estrellas sobre 5

everything comes on time

everything comes on time, great website

14 de noviembre de 2025
Opinión espontánea
Logotipo de Thelights4u

Respuesta de Thelights4u

Hi Remi
Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.

Kind Regards,
Finn
Customer Relations

Valorada con 5 estrellas sobre 5

Was bit unsure when ordering but was…

Was bit unsure when ordering but was well surprised with the quick delivery and product was how good it was will use them again and have told my friends about them

27 de septiembre de 2025
Opinión espontánea
Logotipo de Thelights4u

Respuesta de Thelights4u

Hi Martyn
Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.

Kind Regards,
Finn
Customer Relations

Valorada con 5 estrellas sobre 5

Good product

Good product, fast delivery

18 de septiembre de 2025
Opinión espontánea
Logotipo de Thelights4u

Respuesta de Thelights4u

Hi David
Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.

Kind Regards,
Finn
Customer Relations

Valorada con 4 estrellas sobre 5

The under-counter strip light wouldn't…

The under-counter strip light wouldn't charge and so obviously didn't work. After contacting the company, and asking for a refund, they asked for a photograph - which I sent immediately. They responded with, 'we will share return details with you in a short while.'

That was four days ago.

I've emailed three times during that period to ask for return instructions. I still don't have them.

I think people get this company confused with this company: lights4you which they definitely are not.

I would not purchase from thelights4u.com again.

Update: as you can see from the response below, the company has made it right, which is much appreciated - so I've revised the number of stars given.

6 de noviembre de 2025
Opinión espontánea
Logotipo de Thelights4u

Respuesta de Thelights4u

Dear Lindsey,

We’re sorry for the inconvenience and appreciate your patience. Your refund was processed on 10th November without requiring a return, as we wanted to save you the hassle and postage costs. We also immediately informed you that it may take 3–4 working days to appear in your account.
Our team also reached out to confirm this, as we truly wanted to ensure you were refunded smoothly. We hope this clarifies things and would love the opportunity to serve you better in the future.

Warm regards,
TheLights4U Team

Valorada con 5 estrellas sobre 5

Highly recommend company.

Received the lights I ordered, they are great quality, at a good price and delivered quickly. When I opened the GU10 bulbs included they were cool white not the warm white I'd ordered. Contacted Thelights4u and they immediately sent the correct bulbs. Their customer service is first class and I have not hesitation in recommending this company.

6 de noviembre de 2025
Opinión espontánea
Logotipo de Thelights4u

Respuesta de Thelights4u

Dear Graham,

Thank you for your positive feedback, which is very valuable for us.

We hope to see you again with us.

Kind Regards,
Finn

Valorada con 5 estrellas sobre 5

Great fast service and accurate product…

Great fast service and accurate product at a great price

6 de noviembre de 2025
Opinión espontánea
Logotipo de Thelights4u

Respuesta de Thelights4u

Dear Colleen,

Thank you so much for this valuable 5-star review. We love to satisfy our customers and hope to see you again with us.

Kind Regards,
Finn

Valorada con 5 estrellas sobre 5

Fantastic light

Fantastic light

5 de noviembre de 2025
Opinión espontánea
Logotipo de Thelights4u

Respuesta de Thelights4u

Dear Elaine,

Thank you for your positive feedback, which is very valuable for us.

We hope to see you again with us.

Kind Regards,
Finn

Valorada con 5 estrellas sobre 5

Fast

Fast, efficient and professional

29 de octubre de 2025
Opinión espontánea
Logotipo de Thelights4u

Respuesta de Thelights4u

Dear Mike,

Thank you so much for your 5-star review! We’re thrilled to know you loved your experience with TheLights4U. Your support truly brightens our day!

Kind Regards,
Finn

Valorada con 5 estrellas sobre 5

Great customer service

Quick delivery one light came broken, but was replaced quickly great customer service

25 de septiembre de 2025
Opinión espontánea
Logotipo de Thelights4u

Respuesta de Thelights4u

Dear Suzie,

Thank you for your 5-star review! We’re happy we could resolve the issue quickly — your satisfaction is always our top priority.

Kind Regards,
Finn

Valorada con 5 estrellas sobre 5

The product arrived as promised and I…

The product arrived as promised and I was very satisfied with it

1 de octubre de 2025
Opinión espontánea
Logotipo de Thelights4u

Respuesta de Thelights4u

Dear Harry,

We truly appreciate your feedback and understanding! Our team is always here to make sure every order ends with a smile. Thanks for choosing TheLights4U.

Kind Regards,
Finn

Valorada con 5 estrellas sobre 5

Very happy with product

Very happy with product

1 de octubre de 2025
Opinión espontánea
Logotipo de Thelights4u

Respuesta de Thelights4u

Dear Elliott,

Thank you so much for your review :)

We hope to see you again with us.

Kind Regards,
Finn

Valorada con 5 estrellas sobre 5

Very easily simple to order

Very easily simple to order. I had a few issues and they were happy sort them out immediately and send out replacements / refunds as needed

1 de octubre de 2025
Opinión espontánea
Logotipo de Thelights4u

Respuesta de Thelights4u

Dear Maarya,

Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.

Kind Regards,
Finn

Valorada con 5 estrellas sobre 5

Car led lights

Lights arrived on time and Work perfectly for the purpose. Happy with product and service so would highly recommend

15 de septiembre de 2025
Opinión espontánea
Logotipo de Thelights4u

Respuesta de Thelights4u

Dear Lwilko,

We truly appreciate your feedback and understanding! Our team is always here to make sure every order ends with a smile. Thanks for choosing TheLights4U.

Kind Regards,
Finn

Valorada con 5 estrellas sobre 5

Great quality item

Easy website to use, great selection, fast delivery and quality item, thankyou, will definitely be ordering from them in the future

30 de octubre de 2025
Opinión espontánea
Logotipo de Thelights4u

Respuesta de Thelights4u

Dear Andrew,

Thank you so much for this valuable 5-star review. We love to satisfy our customers and hope to see you again with us.

Kind Regards,
Finn

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más