Steve Peberdy did a repair on our Parker Knoll leather arm chair. So punctual, polite and very knowledgeable. He kept us informed as to what he was doing and we couldn’t be more happy with the resul... Ver más
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Steve Peberdy did a repair on our Parker Knoll leather arm chair. So punctual, polite and very knowledgeable. He kept us informed as to what he was doing and we couldn’t be more happy with the resul... Ver más
La empresa ha respondido
We had a problem with a mark on a Duresta Sofa. The technician (Rob) was absolutely fantastic and sorted it out in no time. Professional, courteous and knowledgeable - couldn’t ask for more.
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I went into the Chiswick store this afternoon and had the worst customer experience. When we walked in, the lady at the counter looked at us in a confused way and didn't say hello. In fact she ignored... Ver más
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After spending hours in John Lewis and other sofa shops trying all the Swyft sofas we've learned that sofas can be either comfortable or stylish. Really hard to find a mix of the two and definitely... Ver más
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Love at first sit. That’s what The Lounge Co. is about - creating fabulous looking sofas for you to fall in love with, even more when you fall into one. We at The Lounge Co. know what makes a great sofa. We’ve got the best furniture makers in the country for starters; we’re part of a group which includes Parker Knoll, G Plan and Duresta, and have been making fantastic quality sofas and chairs for decades - it’s safe to say we know our stuff. Our craftsmen have tested and tweaked every one of our twelve sofas and six chairs over and over again to get them just right. Our frames are thoroughly thought through, made in the UK and guaranteed for 10 years.
1 Hampton Park West, SN12 6GU, Wiltshire, Reino Unido
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Chair is very good thanks and we got it on the sale so that made it even better.
good comms re delivery/

Respuesta de The Lounge Co.
Really easy to order & quick delivery
Quality of the fabric is good and colour is as hoped (samples easy to request prior to purchase)
Comfortable & good looking
This order was a footstool to match a previous order of three sofas.
Unfortunately the furniture loses a star as the sofas we ordered previously smell of onions / garlic (which is apparently due to fire retardant in fabric) Have been advised by email that this will disperse over time. No smell from new foot stool so I’m hoping this won’t happen as time goes on . Smell of older furniture gets worse in the heat, so we will see.
Legs are slightly different on the new footstool, from our older matching furniture (we chose the dark oak stain - the new legs have less wood ‘grain’ and are more solid brown)
I’ve swapped the new front legs with some back legs from existing furniture so it all matches.
(Back legs are against a wall)
Over all happy but be aware of smell

Respuesta de The Lounge Co.
The Islington store & Paulette & the guy that works in there…
All so very helpful & gave us so much time.

Respuesta de The Lounge Co.
I had a very particular set of circumstances which meant I had no living room furniture. I ordered sofas from The Lounge Co just within the 8 week suggested timeframe for delivery for Christmas. I spoke with customer services and explained my situation. They could not have been more helpful. My sofas arrived in good time for Christmas. The delivery guys were on time and very helpful. The sofas are simply beautiful. The cloth and colour are gorgeous and they are just so very well made. Thank you everyone at The Lounge Co for your kindness, help and expertise.

Respuesta de The Lounge Co.
Pleasant and efficient staff, extremely good delivery.

Respuesta de The Lounge Co.
The service was seam less from ordering in store, to organising and receiving the sofa delivery. Both store staff and delivery drivers were professional, attentive and efficient. Our new sofa is beautiful and very comfortable, very pleased with our purchase.

Respuesta de The Lounge Co.
The company was recommended to me through a friend and I am so happy I actually went into the shop in Angel to have a look. The staff, Evrim and Paulina were so helpful. They took a lot of time helping me pick the right sofa and fabric. Made such a change to go into a shop and not buy online.
They made me a cup of tea and went through all the details with me on my first visit. Not pushy in the slightest as it’s not based on commission. Giving you space to look around and being on hand when you have questions. I came back weeks later to buy the sofa and they remembered me and exactly what I wanted.
Highly recommend going in as you get loads of advice and a really friendly welcome!

Respuesta de The Lounge Co.
The Rose is what we hoped for with a good firm seat and comfortable back cushion.
Very Happy :)

Respuesta de The Lounge Co.
Staff were so helpful and patient in the Islington store whilst I was choosing. They delivered a little earlier than estimated which was great! And even the delivery company were so nice and friendly setting it up and taking away our sofa plus all the packaging. The sofa is perfect and so comfortable I have recommended to so many people!

Respuesta de The Lounge Co.
Delighted with quality, delivered within expected timeframe.

Respuesta de The Lounge Co.
Customer service was great and responsive. Delivery was no fuss. I love the settee.

Respuesta de The Lounge Co.
Very helpful and great communication throughout. We went for a chaise end and it has transformed our living room. Could not recommend the lounge co enough.

Respuesta de The Lounge Co.
I love my chair! It’s comfortable and supportive while the low arms are perfect for knitting.

Respuesta de The Lounge Co.
We ordered our sofa over the phone. The people we spoke to were excellent. The information they gave us was really helpful and everyone was so friendly. The whole experience covered 6 weeks. The sofa was delivered within the timescale they gave us and the delivery company were here spot on time. This has been been the third sofa we have bought from you and the service by your staff has been brilliant each time. That's why you have had our custom each time. Best of all the sofa is absolutely brilliant. The colour is just what we wanted.

Respuesta de The Lounge Co.

Respuesta de The Lounge Co.
Great sofa. Comfortable and feels sturdy and well made, and smooth ordering

Respuesta de The Lounge Co.
Fabulous products comfy stylish
Beautifully delivered on time

Respuesta de The Lounge Co.
Excellent delivery. Updated by phone. Helpful drivers with bringing chair upstairs

Respuesta de The Lounge Co.
Great sofa — good communication via third party store and delivered two weeks sooner than expected.

Respuesta de The Lounge Co.
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