The Luxury Bed Company Opiniones 

Excellent experience from order booking to delivery plus customer service as well as aftercare help. A complete package of professional services and excellence. I am a furniture village and DFS old customer and tried luxury bed company reluctantly due to many doubts of online shopping but my experience with them changed my perspective. The bed I bought with under storage is a class in its own with high quality material and craftsmanship. I am so happy that I made the right choice. I can highly recommend this company

I couldn’t be happier with my new bed! The quality and comfort are outstanding, and it has made such a difference already. What really stood out, though, was the staff—so professional, patient, and helpful from the moment I walked in. They made the whole experience easy and enjoyable. I would definitely recommend them to anyone looking for a new bed. X

The luxury bed company was an absolute pleasure to purchase our bed from! They were so helpful with my indecisive self and very knowledgeable! The quality of the bed is unbelievable and the delivery guys were fab! Assembled it quickly and delivery was earlier than expected !

Great service from the start.
Meg was very good with confirming the order and checking everything was correct.
Delivery was good
special mention for Callum. He was very helpful on the phone helping and guiding me with assembling the bed.

Although we love our new bed there was a few issues with it,no instructions came with it,some of the stickers were missing which showed you where the holes were underneath the fabric,one of the draws won't close properly,the back of the headboard when pushed back to the wall caused a hole in the freshly plastered wall from the top screw,which had no protection cap on it,when I spoke to a member of staff from the Darlington branch he pretty much didn't care and was very unhelpful,just said to go on line and fill a fix it form in,also the base of the bed wasn't finished to a high standard which it should of been given how expensive these beds are.

Wouldn’t use anyone else, 4th bed we’ve had arrived today and they get better every time, The Number one !

I ordered a bed frame from The Luxury Bed Company after being quoted a 12–16 week delivery timeframe at the time of purchase. That delivery window has now passed, and I still do not have the item, a confirmed shipping date, or a clear ETA.

The order has been paid in full, yet communication has steadily worsened over time. While I initially received explanations about production delays, I have not been given concrete updates. Most recently, I have received multiple empty email replies with no content, which is extremely concerning and unprofessional.

I am currently pregnant with twins and planned this purchase around my pregnancy timeline. The lack of transparency and ongoing uncertainty has caused unnecessary stress and additional challenges.

Delays can happen, but the complete lack of clear communication and accountability is unacceptable. Based on my experience, I would not recommend this company to anyone who needs reliable timelines or responsive customer service.

Amazing experience from start to finish! Helped choose the right colour of bed perfectly for the room. Will definitely use again!

We’ve had the best experience with TLBC. Starting with our first visit to the showroom where we were greeted by Callum who was very friendly and very knowledgeable, he talked us through the beds and the options. Then right through to today when we built our new Sensatori hybrid - super king bed in cream Naples 😍😍 wow is all we can say!! Everything has been brilliant from start to finish, delivery was spot on, the bed was packaged so well and it’s just been a great experience from start to finish. Thank you! Jen x

Excellent experience from start to finish. The service was outstanding with quick, responsive communication from the team. The bed itself is absolutely gorgeous, amazing quality and very comfortable , I am obsessed!! 100% recommended!

Thank you to Joe at the luxury bed company for helping me pick the most amazing luxurious bed I’m totally in love and it’s top quality

Just everything is amazing the quality the material the design such a great experience ❤️❤️thanks again Theluxuruybedcompany for making my bedroom look amazing 🤩

Leanna was absolutely lovely and very helpful throughout the entire bed ordering process. As I had a non-UK size mattress, she worked with me to make sure everything was handled smoothly. I’m really impressed with the quality of the bed. I’ll definitely be ordering my daughters beds from here and wouldn’t hesitate to recommend this company to others.
Thank you, Leanna.

Great service and communication from the day I placed my order to the delivery! Thank you The Luxury bed Company for the lush bed and awesome experience!

They were very helpful on helping pick the right bed and polite would recommend them to anyone the was what we wanted

I recently purchased a bed from The Luxury Bed Company, and I couldn't be happier! From the moment I reached out, their team was incredibly responsive and helpful, guiding me through the options to find the perfect fit for my needs. Once my new bed arrived, I was absolutely amazed by how comfortable it is! It's like sleeping on a cloud—every night feels like a luxury getaway. The quality and craftsmanship are truly top-notch, making it a fantastic addition to my home.
I wholeheartedly recommend The Luxury Bed Company to anyone in search of a new bed. Their exceptional service and outstanding products have made this an unforgettable experience. Thank you for my amazing bed!

Phil has made our experience so easy, I cannot even express how amazing the team are. Their communication is quick and reliable and they make you feel at ease straight away. Phil was so helpful with making sure we had made the right choice with our bed, with sizing and details and giving us his opinion on what would fit well.

We are over the moon with our new bed and I cannot stress how absolutely UNREAL it is!!!! The quality is insane. We bought our first bed from them years ago and they’ve just kept getting better and better!

Could not recommend them anymore in every aspect of the experience of buying a new bed! You will not regret it!

I recently recieved the Belagio bed from The Luxury Bed Co. This bed is absolutely gorgeous. Love that it was custom designed to fit my room perfectly. The team is incredible to work with. They were one on one ,every step of the way. Designing my perfect Dream Bed. The quality of their furniture surpasses any bed I’ve ever owned . The assembly was super easy. Took under 30 minutes to set up. I would 100% recomend The Luxury bed company. So excited that they ship to the US !

From stat to finish the experience was incredible. Not only are they the nicest guys, but the service is amazing, the bed is incredible! This is my second bed with TLBC and I can safely say they are The best in the business!

My experience with The Luxury Company was phenomenal. Their customer service and communication were amazing from start to finish. The bed arrived perfectly wrapped with zero damage and was super easy to assemble. As a designer, I highly recommend them and will definitely send clients their way! ☺️