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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I purchased 3 bracelets and a chain, and im extremely impressed. The quality for the price of every item is exceptional. All very comfortable and definitely make a statement. The latch on t... Ver más

Valorada con 5 estrellas sobre 5

Loved the look and purchased the black CZ bracelet which arrived quickly. However, I ordered the wrong size and returned for a smaller size which was dispatched as soon as my return was received, cu... Ver más

Valorada con 5 estrellas sobre 5

I ordered 3 of the Metzi bracelets. I received them in one week as promised by the company. The bracelets are stunning and beautiful and I have received numerous compliments when I wear them. They are... Ver más

Valorada con 2 estrellas sobre 5

Very poor communication from seller. Jewelry took 2 weeks to get delivered. Chain and bracelet are very good looking. Clasps are trash, jewelery keeps coming off with light rubs even from own clothin... Ver más

Información sobre la empresa

  1. Joyería

Escrito por la empresa

Metzi: Dedicated to perfecting black jewellery. Premium black chains, pendants, bracelets & rings. No tarnishing or fading and 100% waterproof!


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

315 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 52% de las opiniones negativas

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4,4

Todas las opiniones

(315)

195 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

I am absolutely SMITTEN with this…

I am absolutely SMITTEN with this company, their jewelry, their 5 star customer service and I can say that all 4 pieces that I’ve purchased from them are showstoppers, head turners and HEARTY!! The sparkle is breathtaking, the shine is mirror-like. I pretty much much NEVER remove them. The creativity of their collections is spot-on!

25 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I just received two orders I made which…

I just received two orders I made which included the 8mm cuban bracelet, two rings, a set of the black stud and ember stud earrings and also the ember square pendant necklace. Only 12 days from ordering to recieving the items in San Diego Ca which was nice. Perfect fits and already getting compliments on all of the pieces. Great price point and quality is great as well. 10/10 would recommend and will be purchasing more in the future! The only issue I had was the first parcel was left on top of a community mailbox in the open, second parcel was delivered to my door. Not in their control but worth noting for the service used for shipping.

16 de julio de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

Black Bracelet and Necklace

The jewelry, necklace and bracelet, are beautiful but shipping took a long time to arrive. I no longer have the bracelet. It was lost while going through the airport. I feel like the bracelet should’ve been more secured by including a latch for security.

5 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

My money is gone never received my…

My money is gone never received my order , scammers

12 de julio de 2026
Opinión espontánea
Logotipo de Metzi

Respuesta de Metzi

Hi Mohamed Azarkan, we are sincerely apologize about this issue. Please note that we have been in contact with Emirates Post regarding the failed delivery attempt and we hope to resolve this. I have in the meantime processed your refund in full. We will of course keep you posted regarding any updates here. Thank you, Luke

Valorada con 1 estrellas sobre 5

I’m extremely frustrated with the lack…

I’m extremely frustrated with the lack of communication. I’ve been waiting for my bracelet for a very long time, and every time I ask for an update, I get no response.

At this point, I’m starting to believe I’ve been scammed. It honestly feels like you’ve taken my money and disappeared. If you are a legitimate company, then please prove it by responding and giving me a clear update on my order immediately.

This level of customer service is completely unacceptable.

12 de julio de 2026
Opinión espontánea
Logotipo de Metzi

Respuesta de Metzi

Hi Salah, we are sincerely apologize about this issue. Please note that we dispatched your order promptly to your confirmed address. Emirates Post have not been able to assist us in any satisfactory manner to locate your package. I have in the meantime processed your refund in full. We will of course keep you posted regarding any updates here and I am sorry about the delay here. Thank you, Luke

Valorada con 5 estrellas sobre 5

Great experience & quality

Had a great experience, purchased a chain bracelet and it was beautiful with great quality. They helped adjust my order quickly via email and it arrived on time. Already making another purchase.

28 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Looks great, size up

I got the red gem and black tennis bracelet. Very impressed with the colour which looks exactly like the video ads. Also I've purchased tennis bracelets online before and they always feel flimsy, but this one has a solid clasp.

One tip: the large stone size makes it tightee than expected. I'm usually an 18cm, but it fits snugly. I suggest sizing up.

4 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I ordered a couple of pairs of earrings…

I ordered a couple of pairs of earrings from this company I found on instagram. I didn’t realize that I chose the “non-tracking shipment” option. I sent an email asking about tracking and within one day of it being sent I got a response from one of the founders which a very nicely worded email explaining to me my situation and he even put in a ticket for me order. They just earned themselves a life long customer. 10/10 would recommend!

27 de junio de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

black bracelet

I love the black bracelet. My one issue is that the clasp is so hard to work. I always need to have someone assist with getting it on. Also very hard to take off at time - its very tricky.

25 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Item no show

Placed an order with an estimated delivery date of 7 days post order. The tracking info was not working which was unfortunate but after requesting a correct tracking number, I was just sent a link to a royal mail tracking page. So I was unable to see the delivery status.
12 days on and still no tracking info, no delivery, no response to an email requesting an update or refund.
Very disappointing and think I may have fallen foul of being scammed from an instagram advert.

24 de junio de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Love it

Love it, the only complaint is that the chain catches me neck hair often. Other than that amazing looking and feeling

23 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scammed out of money and order never arrived

The order shows had arrived in the United States in Chicago on June 5. However, I have not received any order and the order shows not delivered. The USPS believes the package is now lost. And I’ve contacted support and have not heard back. Very disappointing of this scam.

5 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I been looking for a bracelet necklace…

I been looking for a bracelet necklace combo for a while and something that won’t tarnish or change color and turn my skin green I been wearing them both for a while and love it I don’t take the bracelet off but and it been staying in perfect condition and the gemstones are my favorite color red customer service is really fast as well I lost my cleaning cloth and they responded really fast about it which is so nice to see

3 de junio de 2026
Opinión espontánea
Logotipo de Metzi

Respuesta de Metzi

Hi Ray, really appreciate you leaving a review for us! Glad you've had a good experience. All the best, Alex

Valorada con 5 estrellas sobre 5

I bought two of the 3 mm tennis chains

Updating my original review, they did get back to me and have sent two new chains. Good customer service, hopefully these two will hold up better. Great looking chains.

9 de junio de 2026
Opinión espontánea
Logotipo de Metzi

Respuesta de Metzi

Hi Colton, I'm really sorry to hear that's been your experience. I've double checked our inbox and I've been unable to find your original emails, however I did get your most recent one. Please check our response and we will make this right for you. - Luke

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