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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I purchased 3 bracelets and a chain, and im extremely impressed. The quality for the price of every item is exceptional. All very comfortable and definitely make a statement. The latch on t... Ver más

Valorada con 5 estrellas sobre 5

Loved the look and purchased the black CZ bracelet which arrived quickly. However, I ordered the wrong size and returned for a smaller size which was dispatched as soon as my return was received, cu... Ver más

Valorada con 5 estrellas sobre 5

I ordered 3 of the Metzi bracelets. I received them in one week as promised by the company. The bracelets are stunning and beautiful and I have received numerous compliments when I wear them. They are... Ver más

Valorada con 2 estrellas sobre 5

Very poor communication from seller. Jewelry took 2 weeks to get delivered. Chain and bracelet are very good looking. Clasps are trash, jewelery keeps coming off with light rubs even from own clothin... Ver más

Información sobre la empresa

  1. Joyería

Escrito por la empresa

Metzi: Dedicated to perfecting black jewellery. Premium black chains, pendants, bracelets & rings. No tarnishing or fading and 100% waterproof!


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

315 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 52% de las opiniones negativas

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4,4

Todas las opiniones

(315)

195 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great experience overall

Great experience overall. My original shipment got lost and they quickly sent a replacement free of charge with expedited shipping. The piece is strong and beautiful just as expected and is a great compliment to my ink!

17 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant customer service

I have purchased several items from Metzi which has included items from the gem collection and I have loved every one of them, beautiful and brilliant quality, I have left reviews reflecting this. HoweverI can now leave an excellent review re their customer service. I had a small issue 2 months after my latest purchase and I received a reply to my email within an hour of sending it. Within 3 days I received a replacement item. Great customer service, thank you, highly recommend this company

14 de junio de 2026
Opinión espontánea
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Respuesta de Metzi

Hi Liz, hope you are well and thank you again for the lovely review! Glad you've had a great experience. - Luke & Alex

Valorada con 5 estrellas sobre 5

Great experience

Fast delivery, very nice packaging and great quality. Highly recommend!

13 de junio de 2026
Opinión espontánea
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Respuesta de Metzi

Thank you! - Alex

Valorada con 5 estrellas sobre 5

I'm received my bracelet beautiful…

I'm received my bracelet beautiful heart bracelets. It took me a few minutes to figure in closing the lock finally I did. It had a secure lock. Thank you .

11 de junio de 2026
Opinión espontánea
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Respuesta de Metzi

Hi Marina, thanks for sharing your review. Very happy to hear you love the bracelet! - Luke

Valorada con 5 estrellas sobre 5

A beautifully crafted piece from metzi

A beautifully crafted piece from metzi. It just enhances your look right away. A perfect dressing only could be given final touch with accessories like metzi bracelets. The lock not so great but whole frame and stones are top notch

3 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Beautiful products and packaging

Beautiful products and packaging! Prompt shipping and true quality! 100/10 would buy again!

9 de junio de 2026
Opinión espontánea
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Respuesta de Metzi

Hi Briana, thank you for the kind review! Really glad to hear you've had a great experience. Wishing you all the best, Alex & Luke.

Valorada con 5 estrellas sobre 5

I love my Razor chain necklace and my…

I love my Razor chain necklace and my ember heart gemstone pendant! Both very unique! I love the black chain for a nice change! Arrived so fast too!

8 de junio de 2026
Opinión espontánea
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Respuesta de Metzi

Hi Rob, thanks for the great review! Really appreciate it. - Alex

Valorada con 3 estrellas sobre 5

Lovely range but durability of rings not good

I love the Metzi style, and have ordered a few items from them.
The bracelets are really good quality, (I wear 5) they last, don’t break or come undone and survive the gym without any issues.
However I’m on my second order of rings, as the first became worn looking very quickly. The paint does rub off and (despite being off gym) these next two are already quite worn looking so I would not say they are hard wearing. It’s a shame as I love the designs! I’m in two minds about ordering yet more replacements.

3 de junio de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

So disappointed

I received a ruby,and a black bracelet from my son in the military in Japan this passed Mother's Day l loved them so much,but realized today May 25th, 2026 on of my ruby heart fellout so disappointed. I've received so many compliments on your jewelry, but now I'm so sad 😞 😔 😟

25 de mayo de 2026
Opinión espontánea
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Respuesta de Metzi

Hi Rita, hope you are well and I am very sorry to hear that this has happened. Please can you get in touch with us via email: support@themetzicollective.com. We can then get to sorting this right away. All the best, Luke

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, great jewellery and they are very helpful

24 de mayo de 2026
Opinión espontánea
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Respuesta de Metzi

Hi Dave, thank you for taking the time to write a review here. It's our pleasure! Please get in touch with us at any time. All the best, Luke

Valorada con 5 estrellas sobre 5

Brilliant!

I absolutely love my onyx pendant and chain. The catch on the first chain wouldn’t stay shut so I emailed. Got a reply very quickly and they sent another one out. Completely worth the money and I’ll definitely be getting more!! Highly recommended!!

11 de mayo de 2026
Opinión espontánea
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Respuesta de Metzi

Thank you so much for the kind review Sandy. It was our pleasure getting this all sorted for you. Please get in touch with us at any time! Have a great day and all the best, Luke

Valorada con 5 estrellas sobre 5

Bought this for my daughter.…

Bought this for my daughter and she absolutely loved it! I had a straightforward time ordering and delivery was really fast, will definitely buy again as the necklace I chose was beautiful.

2 de mayo de 2026
Opinión espontánea
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Respuesta de Metzi

Thank you Elizabeth, your review is really appreciated and it's great to hear your daughter likes her new pendant! Please get in touch with us at any time! Have a great day and all the best, Luke

Valorada con 5 estrellas sobre 5

Absolutely Perfect!

I just received my second bracelet from the Metzi Collective and I am officially obsessed! It is every bit as gorgeous as the first one. I now have the 3mm black with black stones which I haven't taken it off since buying it, and the recently re-stocked 3mm black with ember stones. Both are stunning, high-quality, and the fit is just perfect.
I was so impressed by how well-packaged everything was and the super fast delivery. It makes the whole experience feel so premium. If you're on the fence, definitely get one (or two!) you won't regret it!"

13 de mayo de 2026
Opinión espontánea
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Respuesta de Metzi

Thanks so much Lindsay for the kind review, we truly appreciate all your support for our work! If you ever need anything or have a question at all, please don't hesitate to get in touch with us at. Have a great day, Luke

Valorada con 5 estrellas sobre 5

I’m enjoying my necklace and looking at…

I’m enjoying my necklace and looking at other jewelry on their website

12 de mayo de 2026
Opinión espontánea
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Respuesta de Metzi

Thanks C. Banks! If you have any questions regarding our jewelry, please don't hesitate to ask. Here to help. Best, Luke

Valorada con 5 estrellas sobre 5

Great looking bracelet

The bracelet arrived quickly and was well packaged. The bracelet itself looks very elegant and shines beautifully in the sunlight. The clasp works properly.

5 de mayo de 2026
Opinión espontánea
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Respuesta de Metzi

Hi Aleksandra, thank you so much for the review and we're glad to hear you are enjoying your new bracelet. Please don't hesitate to get in touch at any point. All the best, Luke

Valorada con 5 estrellas sobre 5

Great lolk

So far, so good! I’ve placed two orders already. Unfortunately, someone actually stole the first piece right off my wrist because it looked that good, so I had to reorder it. I do wish the clasp/clamp was a little tighter, but overall I’m very happy with it. Beautiful jewelry, great style, and definitely gets attention.

8 de mayo de 2026
Opinión espontánea
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Respuesta de Metzi

Hi there, thanks so much for the kind review. We are so sorry to hear that your first piece was stolen! That is incredibly frustrating! We are always looking to improve and have taken note of this. Enjoy the new piece! All the best, Luke

Valorada con 5 estrellas sobre 5

Metzi jewelry and the owners are awesome!

I never buy anything on Instagram or Facebook but I kept looking at the beautiful jewelry at Metzi. Since the price was so reasonable, and my questions were answered almost immediately, I took a chance and ordered a bracelet and then a few weeks later a ring. Both are stunning and the communications were top notch. I live in Florida and the delivery from England was faster than from California! I highly recommend the Metzi Collective!

29 de abril de 2026
Opinión espontánea
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Respuesta de Metzi

Hi Amy! Thanks so much for the kind review. We're so glad to hear that you are loving your new bracelet and ring. Please get in touch with us at any time. Have a great day and all the best, Luke

Valorada con 5 estrellas sobre 5

I love this black jewellery

I love this black jewellery. In particular the bracelets. The prices are fair, ordering easy and delivery very quick.

4 de mayo de 2026
Opinión espontánea
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Respuesta de Metzi

Hi Sue, we're really glad to hear this! Thank you for your continued support, it is much appreciated. Please feel free to get in touch at any time. All the best, Luke

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