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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I purchased 3 bracelets and a chain, and im extremely impressed. The quality for the price of every item is exceptional. All very comfortable and definitely make a statement. The latch on t... Ver más

Valorada con 5 estrellas sobre 5

Loved the look and purchased the black CZ bracelet which arrived quickly. However, I ordered the wrong size and returned for a smaller size which was dispatched as soon as my return was received, cu... Ver más

Valorada con 5 estrellas sobre 5

I ordered 3 of the Metzi bracelets. I received them in one week as promised by the company. The bracelets are stunning and beautiful and I have received numerous compliments when I wear them. They are... Ver más

Valorada con 2 estrellas sobre 5

Very poor communication from seller. Jewelry took 2 weeks to get delivered. Chain and bracelet are very good looking. Clasps are trash, jewelery keeps coming off with light rubs even from own clothin... Ver más

Información sobre la empresa

  1. Joyería

Escrito por la empresa

Metzi: Dedicated to perfecting black jewellery. Premium black chains, pendants, bracelets & rings. No tarnishing or fading and 100% waterproof!


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

315 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 52% de las opiniones negativas

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4,4

Todas las opiniones

(315)

195 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 3 estrellas sobre 5

Honestly the chain looks fine

Honestly the chain looks fine, I ordered the matching bracelet and was disappointed. I was hoping for more. I feel the pictures warranted the price tag… however, I can honestly say I’m disappointed. Neither clasp is holding together and I’m really disappointed in the bracelet.

29 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I’ve just received my black 5mm Cuban…

I’ve just received my black 5mm Cuban necklace, and wow! The quality is amazing. Originally I was going to buy a solid gold one, but the prices were far beyond what I could afford. I stumbled across the Metzi website while searching online and liked the look of the black jewellery. Glad I ordered….. definitely recommend. Thanks from a very happy customer.

25 de abril de 2026
Opinión espontánea
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Respuesta de Metzi

Hi Colin, hope you are well thanks so much for the kind review! We're really pleased to hear this. We have lots of exciting new pieces to share soon and we'll be sure to keep you posted. Please reach out at any time. Have a great day - Luke

Valorada con 5 estrellas sobre 5

No Regrets

First, the bracelets I ordered are GORGEOUS. They feel great and look amazing. Second, the packaging was fancy and clean. I know that’s small potatoes, but it made the whole unboxing experience fun lol. Lastly, tracking info and post-purchase care was fantastic. I can definitely recommend Metzi to anyone who may be on the fence about making a first purchase!

25 de abril de 2026
Opinión espontánea
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Respuesta de Metzi

Thanks so much Rtas! We're really pleased to hear this. We have many new exciting pieces we can't wait to share. We'll be sure to keep you posted. As always, please also get in touch at any time. All the best, Luke

Valorada con 5 estrellas sobre 5

This has to be the highest quality…

This has to be the highest quality inexpensive jewelry I've ever purchased!! I ordered the 5mm midnight tennis bracelet and couldn't believe how many compliments I received when I wore it!

24 de abril de 2026
Opinión espontánea
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Respuesta de Metzi

Hi Kwame, thanks so much for the review and we're really pleased to hear this! We've lots of exciting new pieces coming soon and we'll be sure to keep you posted! Have a great weekend, Luke

Valorada con 3 estrellas sobre 5

Honest opinion

Not really impressed with the jewelry. Stayed shiny for about 2 days and I really don’t think the chain is 24” in length.

12 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good quality

Good quality, well recommended!! What to order a thicker chain.

8 de abril de 2026
Opinión espontánea
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Respuesta de Metzi

Hi John, thanks so much for the kind review, we're really pleased to hear this! Please get in touch if you have nay questions regarding our jewellery. Always here to help. Best, Luke

Valorada con 5 estrellas sobre 5

Never seen a black tennis chain shine…

Never seen a black tennis chain shine like this one! Great overall quality.. It's perfectly straight and even, lays flat, has a very nice clasp that's not bulky. 10/10. Will be ordering the bracelet.

30 de marzo de 2026
Opinión espontánea
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Respuesta de Metzi

Hi Gaby, thanks you so much for the kind review! Getting our Midnight Tennis pieces right was a big focus for us and we're really happy to hear this. Please get in touch with us at any time! All the best, Luke

Valorada con 5 estrellas sobre 5

Loved the product

Loved the product - they looked amazing. Would be helpful to have more size guidance tho - I am a woman (169cm/56kg) and the two smallest sizes fit me fine.

30 de marzo de 2026
Opinión espontánea
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Respuesta de Metzi

Thanks Angela! We are really happy to hear this. That’s super helpful on sizing as well. We’re currently working on improving our size guidance to make this clearer. Please get in touch at any time. All the best, Luke

Valorada con 4 estrellas sobre 5

Great Item, Questionable Customer Service

Pretty sure I got scammed by this company because my order never arrived and when I reached out, I never heard back. Really disappointed, will have to charge back on my card.
Edit: the jewelry arrive, albeit long after the quoted timeline. I am disappointed that my inital outreach to customer service went unanswered. I was only addressed after leaving thia poor review, so for that reason I am only rating 4 stars. The bracelet itself seems very attractive and good quality and I'm actually disappointwd that I didn't order more pieces from them.

9 de marzo de 2026
Opinión espontánea
Logotipo de Metzi

Respuesta de Metzi

Hi Kelsey, hope you are well. We are really sorry to hear this. Please can you reach out to us via our support email: support@themetzicollective.com. We'll be able to help here right away. Best, Luke

Valorada con 5 estrellas sobre 5

Second bracelet I have bought from this…

Second bracelet I have bought from this company and have been pleased with both products. The bracelets are very well made and both my sons love them.

27 de mayo de 2025
Opinión espontánea
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Respuesta de Metzi

Thanks so much Karon! We're glad to hear your son's are enjoying their new bracelets. Please get in touch with us at any time. All the best, Luke

Valorada con 5 estrellas sobre 5

Perfect!

This necklace is awesome! Shines beautifully. No issues. Not even with the clasp. Easy on. Easy off. Shipping was fast. Id review the customer service only I never needed it. Everything everything from ordering, to timely delivery, and right down to the quality and ease of wear. It's perfect! I only wish I had purchased the thicker one as I am a bigger guy. But that was my fault.

27 de marzo de 2026
Opinión espontánea
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Respuesta de Metzi

Thanks so much RJ! This really means a lot to us! We have some exciting new pieces coming soon and we can't wait to share those with you. Have a great day, Luke

Valorada con 5 estrellas sobre 5

Top notch service

I found these bracelets on Facebook and fell in love with their style, as well as their aesthetic. So, I ordered two of them. When I originally received them, I realized I had ordered the wrong sizes and had a little issue with the clasp on one of the tennis bracelets. So I proceeded to reach out to Metzis support team and all I can say is WOW their customer service was out of this world they stayed in contact with me throughout the whole return process big shout out to Luke! I finally received my return yesterday and the new size fits amazing and they also personally made sure everything was in working order before sending my return back to me. I would highly recommend this company to anyone who is thinking about making a purchase. I will be ordering again as soon as there is a restock of the Ember collection. I couldn't be more satisfied with how everything turned out.

27 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Quality jewellery

Quality black jewellery at a good price, feels very solid and well-made and comes with a little pouch!
Delivery was fast, customer service good, all round decent company

30 de abril de 2025
Opinión espontánea
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Respuesta de Metzi

Hi Kaspar, thank you so much for the review! We're really pleased to hear this. Please get in touch with us at any time. Have a great day, Luke

Valorada con 5 estrellas sobre 5

Easy to do business with great product

Easy to do business with great product, looks more expensive then it is. Clasp took some force to unlock for the first time but works like a charm. Will do business again and explore their other pieces.

2 de marzo de 2026
Opinión espontánea
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Respuesta de Metzi

Hi Eric, hope you are well and thanks so much for the review - we really appreciate this! Please reach out at any time. Best, Luke

Valorada con 5 estrellas sobre 5

Extremely satisfied with my ring order (not a bot lol)

Extremely satisfied with my ring order, I did want a size 11 for my ring finger but it came size 12, no biggie though, since my index finger is a size 12.

23 de marzo de 2026
Opinión espontánea
Logotipo de Metzi

Respuesta de Metzi

Hi there! Thanks so much for the review we are really pleased to hear this. Please get in touch with us at any time! All the best, Luke

Valorada con 5 estrellas sobre 5

I love these rings I bought

I love these rings I bought. They’re very good quality and go great with my outfits. Will definitely purchase more!

25 de diciembre de 2025
Opinión espontánea
Logotipo de Metzi

Respuesta de Metzi

Thank you so much for the kind review! We're really please to hear this and please get in touch at at any time. Have a great day, Luke

Valorada con 5 estrellas sobre 5

As described

Fast shipping. It was packaged nicely. The red stone black bracelet was as described. Well made and really stands out well. The man's black stone black chain necklace is also well made. I wear it constant, to work and in the shower, it does not leave any green on me. I think it's worth it.

18 de marzo de 2026
Opinión espontánea
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Respuesta de Metzi

Hi Kelly, thank you so much for the kind review and we're really please to here that your enjoying your new pieces! Please get in touch with us at any time. All the best, Luke

Valorada con 5 estrellas sobre 5

The brackets were great made so well…

The brackets were great made so well but I have a friend that wished you would make the eternal heart Braclet little larger like a 8 or 81/2 inch she really liked the one I got but was too small for her wrist would purchase one if it was the larger size

13 de marzo de 2026
Opinión espontánea
Logotipo de Metzi

Respuesta de Metzi

Hi Katherine, hope you are well and thank you so much! We are always looking to expand on our sizing options and will make sure to keep you posted regarding that! Have a great day and all the best, Luke

Valorada con 1 estrellas sobre 5

No Customer Service Whatsoever

I got the jewelry well-packaged and within a reasonable amount of shipping time. Unfortunately, neither I, nor the person I got it for can get the box clasp open on either the necklace or the bracelet. We closed the clasps one time to see how everything worked and we can't get the clasps back open. I reached out to the company to find out how to open the box clasp without damaging it and I was flatly ignored. They took our money and won't even support or stand by their product. Don't buy this jewelry if you actually intend to wear it.

11 de marzo de 2026
Opinión espontánea
Logotipo de Metzi

Respuesta de Metzi

Hi there, hope you are well and thanks for getting in touch. I am very sorry to hear about this issue. Please could you contact us via our support email: support@themetzicollective.com and we'll get to assisting here right away. Thank you, Luke

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