The Perfume Shop - Bullring 112 Opiniones 

170
•
TrustScore: 5 sobre 5

4,8

UNIT 517A, THE BULLRING, BIRMINGHAM, B5 4BE BIRMINGHAM, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Yousuf served me at the shop in the bull Ring Birmingham. Customer care was excellent the manners were good and he was really helpful.. I bought Chanel for men excellent value for money

Valorada con 5 estrellas sobre 5

Lovely customer service as soon as I went into the store. Thank you so much Sonia made my experience easy

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great staff member named AHMED. At bullring perfume shop opposite five guys . Was extremely helpful and accommodating, we were constantly asking to smell multiple different perfume and he did it al... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Hamaad was very helpful from the moment I entered the store. He was quick to help me out and find what I needed. Also stopped for a casual conversation (which is rare to find on a busy Saturday evenin... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Perfumería
  2. también en la categoría
  3. Proveedor de cosméticos y perfumes
  4. Proveedor de fragancias, aromas y saborizantes
  5. Proveedor de productos de belleza
  6. Tienda de cosméticos
  7. Tienda de productos capilares

Escrito por la empresa

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Información de contacto

  • UNIT 517A, THE BULLRING, BIRMINGHAM, B5 4BE, BIRMINGHAM, Reino Unido

4,8

Excelente

TrustScore: 5 sobre 5

170 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(170)

35.693 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Ethan

Ethan, I wish every sales person is like Ethan, he is amazing, and really informs you of different types of fragrances from new to even old, the help made me choose a really nice fragrance. many many thanks ETHAN

1 de noviembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Bullring 112

Respuesta de The Perfume Shop - Bullring 112

Hi,

Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!

Kind regards,
Sharain - The Perfume Shop

Valorada con 5 estrellas sobre 5

Yousuf was very helpful thank you

Yousuf was very helpful thank you

1 de noviembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Bullring 112

Respuesta de The Perfume Shop - Bullring 112

Hi,

Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!

Kind regards,
Sharain - The Perfume Shop

Valorada con 1 estrellas sobre 5

Bad experience wouldn’t go back

I visited the branch in the bullring yesterday which was the 31st October at around 1030 to make a purchase for my husband and myself but was ignored by the member of staff. Initially there was only one staff on an asian lady who refused to acknowledge me and served another lady first. eventually a second girl came out with blonde hair who serving other customers and I asked her for help, she said she was with other customers and she’d come and help me which she did. When I said to her that I was there before the other customer she tried to justify the asian lady’s actions by saying she hadn’t seen me as they were busy. The asian lady tried to say that she’d not ignored me on purpose but I know she did has the other customers had come in after me and she’d blanked me.
The blonde girls service was great and when I said to her that I’d been waiting ages but the older Asian lady couldn’t be bothered she once again tried to protect the other member of staff by saying that when it’s busy you don’t always see who next but i do think she was just trying to make excuses for the older lady behaviour who has now left to go serve other customers. This is the first time I shopped there and it will be the last and I would only go back if I saw the blonde girl there in future I’ll shop at boots or fragrance shop.

31 de octubre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Bullring 112

Respuesta de The Perfume Shop - Bullring 112

Hi,

We appreciate you taking the time to share your experience. We're sorry to hear that you felt ignored and that the service did not meet your expectations. We'll address this with our team to ensure a more welcoming environment for all customers. We value your feedback and hope to improve. If you would like to share your experience with our team, please pop in touch via email at reviews@theperfumeshop.com

The Perfume Shop

Valorada con 5 estrellas sobre 5

Ethan provided great customer service…

Ethan provided great customer service and showed a range of different fragrances which helped me pick the correct sent for me!

Ethan also gave me other recommendations for futures purchases

31 de octubre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Bullring 112

Respuesta de The Perfume Shop - Bullring 112

Hi,

Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!

Kind regards,
Sharain - The Perfume Shop

Valorada con 5 estrellas sobre 5

Good customer service from Elizabeth

Good customer service from Elizabeth, very willing to help, thank you.

28 de octubre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Bullring 112

Respuesta de The Perfume Shop - Bullring 112

Hi,

Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!

Kind regards,
Sharain - The Perfume Shop

Valorada con 5 estrellas sobre 5

Elizabeth was so lovely today

Elizabeth was so lovely today. Excellent service.

25 de octubre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Bullring 112

Respuesta de The Perfume Shop - Bullring 112

Hi,

Thank you for your feedback and kind words! We appreciate you and thank you for choosing us to shop with.

Kind regards,
Sharain - The Perfume Shop

Valorada con 5 estrellas sobre 5

A massive thank you to Clariese for her…

A massive thank you to Clariese for her unwavering help and patience during our time at The Perfume Shop.

Clariese deserves recognition for her professionalism and guidance.

We came in to buy x1 gift and ending up purchasing x2 gift sets and x1 aftershave thanks to Clariese - she made our shopping experience!

We hope she receives the recognition she deserves.

27 de septiembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Bullring 112

Respuesta de The Perfume Shop - Bullring 112

Hi,

Thanks for your 5* review, we appreciate you! Have a great day.

The Perfume Shop.

Valorada con 5 estrellas sobre 5

Clariese was amazing

Clariese at the Perfume Shop took her time to recommend a number of perfumes to help me pick my perfect gift. She then gift-wrapped it to perfection. Very good customer service!

18 de septiembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Bullring 112

Respuesta de The Perfume Shop - Bullring 112

Hi,

Thanks for your lovely words and for choosing us to shop with. We appreciate you.

The Perfume Shop.

Valorada con 5 estrellas sobre 5

I brought a Channel Coco and was very…

I brought a Channel Coco and was very please with it l brought the 200ml and l had 25 per cent off plus my points which dropped my balance down to. Very little Thankyou perfume shop. Bullring will shop there again x

26 de agosto de 2025
Logotipo de The Perfume Shop - Bullring 112

Respuesta de The Perfume Shop - Bullring 112

Hello,

We're so happy to hear that you were pleased with your Chanel Coco purchase and the discount you received at our Bullring store. We appreciate your positive feedback and look forward to seeing you again!

Kind regards,
Jasmyn
The Perfume Shop

Valorada con 5 estrellas sobre 5

Yousaf was amazing

Yousaf was amazing. Wonderful customer service .

31 de julio de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Bullring 112

Respuesta de The Perfume Shop - Bullring 112

Hi,

Thanks for your review! We appreciate you and thank you so much for shopping with us.

The Perfume Shop.

Valorada con 5 estrellas sobre 5

Jaye is amazing!

Jaye was amazing she was so helpful and showed us everything we had enquired about, I would recommend her to anyone that’s visiting the bull in Birmingham.

27 de julio de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Bullring 112

Respuesta de The Perfume Shop - Bullring 112

Hi,

I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.

The Perfume Shop Team.

Valorada con 5 estrellas sobre 5

Yusuf was very helpful!

26 de julio de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Bullring 112

Respuesta de The Perfume Shop - Bullring 112

Hi,

I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.

The Perfume Shop Team.

Valorada con 5 estrellas sobre 5

Yousuf provided great customer service…

Yousuf provided great customer service and took his time to help me find the exact perfume I was looking for for my partner

25 de julio de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Bullring 112

Respuesta de The Perfume Shop - Bullring 112

Hi,

I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.

The Perfume Shop Team.

Valorada con 5 estrellas sobre 5

The service is top notch

The service is top notch. Wahaab was especially helpful in getting me lovely fragrances. Definitely coming back to shop for more. Ask for Wahaab and you'd be glad

23 de julio de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Bullring 112

Respuesta de The Perfume Shop - Bullring 112

Hi,

Thanks for your review! We appreciate you and thank you so much for shopping with us.

The Perfume Shop.

Valorada con 5 estrellas sobre 5

Really excellent happy with the service I was…

Really happy with the service I was provided with, I came into store to get a gift for my partner I wasn’t to sure what to buy but I managed to speak to Jaye, she was really polite and helpful and she showed me the latest perfumes which I was really happy I will be back for definite.

23 de julio de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Bullring 112

Respuesta de The Perfume Shop - Bullring 112

Hi,

Thank you for your positive review. We value and appreciate you!

The Perfume Shop

Valorada con 5 estrellas sobre 5

Clariese was amazing very helpful great…

Clariese was amazing very helpful great choices made me feel comfortable defintaly be back 10 out of 10

19 de julio de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Bullring 112

Respuesta de The Perfume Shop - Bullring 112

Hi,

Thanks for your positive review! We appreciate your kind words.

Kind regards,
The Perfume Shop.

Valorada con 5 estrellas sobre 5

Great help from Yusuf

Great help from Yusuf, great gift wrapping skills as well.

19 de julio de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Bullring 112

Respuesta de The Perfume Shop - Bullring 112

Hi,

I'm glad you had a 5* experience, thank you for your review!

The Perfume Shop

Valorada con 5 estrellas sobre 5

Clairese is a very kind and helpful…

Clairese was super kind and helpful she has a great knowledge on this perfume stuff and she helped us get good stuff…

15 de julio de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Bullring 112

Respuesta de The Perfume Shop - Bullring 112

Hi,

Thanks for your review! Thank you for choosing us to shop with, we appreciate you.

The Perfume Shop

Valorada con 5 estrellas sobre 5

Shoutout to Clariese…… She was super…

Shoutout to Clariese…… She was super amazing 🤩
She was so friendly to us and she helped us get the perfect perfumes that we could ask for!!!

Made my day 😇

15 de julio de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Bullring 112

Respuesta de The Perfume Shop - Bullring 112

Hi,

Thanks for your review! Thank you for choosing us to shop with, we appreciate you.

The Perfume Shop

Valorada con 5 estrellas sobre 5

Wahaab and Jaye gave perfect advice to…

Wahaab and Jaye gave perfect advice to worst customer ever (me) who came with no clue what I want 10/10

8 de julio de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Bullring 112

Respuesta de The Perfume Shop - Bullring 112

Hi,

I am so thrilled to hear of your 5* experience. Thank you for shopping with us, we appreciate you.

Kind regards,
Sharain
The Perfume Shop Team

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