Yousuf served me at the shop in the bull Ring Birmingham. Customer care was excellent the manners were good and he was really helpful.. I bought Chanel for men excellent value for money
Localización
Cambiar localizaciónUNIT 517A, THE BULLRING, BIRMINGHAM, B5 4BE BIRMINGHAM, GB
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Consulta las opiniones de los clientes
Lovely customer service as soon as I went into the store. Thank you so much Sonia made my experience easy
La empresa ha respondido
Great staff member named AHMED. At bullring perfume shop opposite five guys . Was extremely helpful and accommodating, we were constantly asking to smell multiple different perfume and he did it al... Ver más
La empresa ha respondido
Hamaad was very helpful from the moment I entered the store. He was quick to help me out and find what I needed. Also stopped for a casual conversation (which is rare to find on a busy Saturday evenin... Ver más
La empresa ha respondido
Información sobre la empresa
- Perfumería
- también en la categoría
- Proveedor de cosméticos y perfumes
- Proveedor de fragancias, aromas y saborizantes
- Proveedor de productos de belleza
- Tienda de cosméticos
- Tienda de productos capilares
Escrito por la empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Información de contacto
UNIT 517A, THE BULLRING, BIRMINGHAM, B5 4BE, BIRMINGHAM, Reino Unido
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Respuesta de The Perfume Shop - Bullring 112
Clariese
Met the most amazing sales rep that made the experience a euphoric one. She was well knowledgeable about the products, really polite and kind. Even threw a little discount in after making me aware of the rewards card.
If you come here, ask for Clariese! . Amazing girl!

Respuesta de The Perfume Shop - Bullring 112
Restored faith in great customer service 👌
The young man that served me was so polite friendly and knowledgeable 👌he was amazing . I’m hoping to go back soon . I hope he’s in there again his customer service was second to none 😊

Respuesta de The Perfume Shop - Bullring 112
I had Clariese serve me today and…
I had Clariese serve me today and honestly she helped me with what to buy, great customer service really appreciate her hard work and all the effort with doing all the hampers and labelling absolutely smashed it!!!

Respuesta de The Perfume Shop - Bullring 112
A polite not overpowering assistant…
A polite not overpowering assistant came to greet me an ask me what fragrances I was looking for? Smelling six or 26 fragrances was not a chore. For this person. She was attentive and well into my conversation of what I was looking for, and what occasion I was using it for. Having found the one that I wanted, I said I would be back she said her name was Amina and as I was saying thank you, she then went on to tell me how once I bought a product they could customise my ribbon wrap it for me put it in cellophane. She went on to tell me a lot of things that make me feel special and also the product that I was going to purchase was not going to be basic. It was going to be looking very special. She could’ve let me just leave the store, as I wasn’t buying anything at that time, but she went above and beyond to explain to me what beautiful things would happen once I had purchased a product from that store. I felt that she was very attentive showed loads of empathy and I felt so at ease with this person so much so that I went back there today and spent £195. Thank you Amina you are a credit to the perfume shop and please don’t ever change. Thank you for my experience today if anybody is looking for that special thing, especially his mother day is coming up the perfume shop at the top of the ramp next to Natwest Bank in Birmingham is the best place to be wonderful atmosphere, fantastic staff, especially Amina thank you. X

Respuesta de The Perfume Shop - Bullring 112
Excellent customer service from Wahaab
Excellent, friendly and efficient customer service from Wahaab at the Perfume shop in Bullring. I needed a men’s fragrance for someone’s birthday and was unsure of what to get. He was very helpful and friendly when it came to telling me more about each fragrance.
Birmingham Bullring - Korina
I visited the Birmingham Bullring Perfume Shop today and received excellent customer service from Korina. The best service I have received here!

Respuesta de The Perfume Shop - Bullring 112
More than helpful !
Wahaab From Bullring was very helpful today , i was unsure on what i wanted and he ran around the store providing me with loads of samples until i found what i wanted. The perfume shop is very lucky to have such a dedicated worker !

Respuesta de The Perfume Shop - Bullring 112
They didn't even give me the right…
They didn't even give me the right tracking so I ended up getting my parcel a week late and customer service was awful
I walked in trying to find the Chloe…
I walked in trying to find the Chloe nomade gift set to gift my mother for her birthday and although it was unavailable in store, the staff ensured that it would arrive to my house the next day and was very helpful! Very accommodating to my needs and amazing customer service.

Respuesta de The Perfume Shop - Bullring 112
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